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Lydia P. Folwell
lydiafolwell@yahoo.com • (971) 678-9407 • 2824 Miramonti Dr, Eugene, OR, 97405
EDUCATION
University of Oregon, Eugene, OR April 2014
Bachelor of Science, General Social Sciences
Focus on Business and Economics
Portland Community College, Portland, OR Expected March 2017
Associates, Accounting
RELEVANT WORK EXPERIENCE
SELCO Community Credit Union Eugene, OR August 2015 – Present
Teller Services Associate
Accurately handle cash and check deposits and withdrawals, process loan payments, cash checks, and
issue cashier's checks, money orders, traveler's checks, cash advances, and fund transfers
Maintain a balanced cash drawer, count and balance SELCO's vault, balance and refill cash dispenser
machines and take inventory of monetary instruments
Support SELCO members in expanding their financial relationship with the Credit Union to cover all
of their financial needs
Wings Seminars Eugene, OR June 2014 – May 2015
Enrollment Coordinator/Account Manager
Managed customer relationships for 10,000 clients
Responsible for seminar sales and assisting attendees from registration to graduation
Provided clients with consistent support over the phone post seminar experience
Maintained detailed notes utilizing the Customer Relation Management program InfusionSoft
University of Oregon Housing Department Eugene, OR September 2011 – June 2014
Barista/Cashier
Proficient with Micros cashier system
Improved operational efficiency by designing an organizational system for inventory
Trained new employees on department procedures and policies
Effective at communicating with low level English speaking exchange students
Pacific Research and Evaluation Portland, OR July 2008 – December 2010
Data Entry
Simultaneously worked on and prioritized multiple data entry projects
Entered survey data utilizing Microsoft Remark and Excel
Created and maintained the organizational filing system for data entry projects
VOLUNTEER EXPERIENCE
Wings Seminars Eugene, OR September 2011 – Present
Volunteer Team Manager/Leadership Intern
Facilitated small groups in self-development processes
Managed staff of 12; delegated tasks, acted as a liaison between seminar support staff and seminar
facilitators
Trained seminar participants in communication models
Provided crisis management and mediation
Organized two to four day seminars and ensured activities happened on time
Made sure both participant and staff needs were met

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Lydia Folwell Resume

  • 1. Lydia P. Folwell lydiafolwell@yahoo.com • (971) 678-9407 • 2824 Miramonti Dr, Eugene, OR, 97405 EDUCATION University of Oregon, Eugene, OR April 2014 Bachelor of Science, General Social Sciences Focus on Business and Economics Portland Community College, Portland, OR Expected March 2017 Associates, Accounting RELEVANT WORK EXPERIENCE SELCO Community Credit Union Eugene, OR August 2015 – Present Teller Services Associate Accurately handle cash and check deposits and withdrawals, process loan payments, cash checks, and issue cashier's checks, money orders, traveler's checks, cash advances, and fund transfers Maintain a balanced cash drawer, count and balance SELCO's vault, balance and refill cash dispenser machines and take inventory of monetary instruments Support SELCO members in expanding their financial relationship with the Credit Union to cover all of their financial needs Wings Seminars Eugene, OR June 2014 – May 2015 Enrollment Coordinator/Account Manager Managed customer relationships for 10,000 clients Responsible for seminar sales and assisting attendees from registration to graduation Provided clients with consistent support over the phone post seminar experience Maintained detailed notes utilizing the Customer Relation Management program InfusionSoft University of Oregon Housing Department Eugene, OR September 2011 – June 2014 Barista/Cashier Proficient with Micros cashier system Improved operational efficiency by designing an organizational system for inventory Trained new employees on department procedures and policies Effective at communicating with low level English speaking exchange students Pacific Research and Evaluation Portland, OR July 2008 – December 2010 Data Entry Simultaneously worked on and prioritized multiple data entry projects Entered survey data utilizing Microsoft Remark and Excel Created and maintained the organizational filing system for data entry projects VOLUNTEER EXPERIENCE Wings Seminars Eugene, OR September 2011 – Present Volunteer Team Manager/Leadership Intern Facilitated small groups in self-development processes Managed staff of 12; delegated tasks, acted as a liaison between seminar support staff and seminar facilitators Trained seminar participants in communication models Provided crisis management and mediation Organized two to four day seminars and ensured activities happened on time Made sure both participant and staff needs were met