1. Alexander D. Laney
120 Hudson Road
Ithaca, NY 14850
(603) 851-3333 cell
alaney1@ithaca.edu
Skills
 Microsoft PowerPoint/Word/Excel Competency
 Excellent customer service
 Clear written, verbal, and gestural communication skills
 Attentive to detail/Organizational skills
 Goal oriented
 Works well under pressure
 Consistent positive attitude
 Creative Thinking
 Eager to Learn
Experience
Shift Manager July 2013 - Present
Dunkin’ Donuts
 Attention to detail of orders
 Responsible handling of large sums of money and preparing
registers for morning shifts
 Customer satisfaction incentives
 Managing time to complete all necessary shift tasks
 Safe handling during food preparation
 Upselling
 Knowledge of offered products; Recommendations
 Communicating and delegating responsibilities
Fitness Monitor
Cornell Fitness Centers
 Greeting customers
 Cleaning equipment
 Positive attitude and encouragement
 Supervising fitness center members
Honors
 Ithaca College Dean’s List Fall 2013-Spring 2014
 Ithaca College Economics Student of Distinction 2013-2014
 Ithaca College Oracle Honor Society Fall 2014

2.  Ithaca College London Center Acceptance Fall 2015
Education
Ithaca College: Ithaca, NY
Economics, BA Est. Grad. 2017