The document outlines a presentation given by two people, a Brit and a Yank, on managing conflicts in creative teams. They discuss how therapy techniques can help teams by having members reflect on past conflicts, relate their perspectives to others, and restructure processes to find common ground. The goal is to help teams avoid "digital divorce" and promote understanding to create happier and more productive work environments.

1. 1
MAKE LOVE, NOT WAR
The marriage between content creators and designers.

2. 2
#LOVENOTWAR
@CROCSTAR
@JONKOHRS
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015

3. 3
1 2 3
4 5 6
WHO ARE WE?
Ou s o and how we ame
o be he e w h ou oda .
AGENDA
You’ e o n o sha e ou
deepes da es se e s.
GET IN TOUCH
ues ons and d a o ue.
BACKGROUND
Wh sh n s a e a ood
ana o o ea e eams.
WRAPPING UP
Ou na hou h s
be o e we w ap.
THE 3 R’S
Re e , e a e and
es u u e a on .
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015

4. 4
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015
1
WHO ARE WE?
Our story and how we came
to be here with you today.

5. 5
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015
A BRIT

6. 6
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015
A YANK

7. 7
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015
LET’S GIVE SOME HIGH FIVES

8. 8
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015
2
BACKGROUND
Our ‘aha’ moment and why shrinks
are a good analog for creative teams.

9. 9
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015
THE WAR INSIDE

10. 10
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015
HOW DO SHRINKS DO IT?

11. 11
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015
UNTANGLE OUR THINKING

12. 12
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015
GET OUR COGS TURNING

13. 13
1. In e a e
2. H h s u u ed
3. T me based
4. Goa o en ed
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015
Why the experience of therapy works for digital teams.
TENETS OF TEAM THERAPY

14. 14
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015
FIND THE LOVE

15. 15
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015
HAPPY TEAMS = HAPPY PRODUCTS

16. 16
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015
UNHAPPY TEAMS = UNHAPPY PRODUCTS

17. 17
1. Es a a on
2. In a da on
3. Ne a e n e p e a ons
4. W hd awa a o dan e
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015
The slippery slope to digital divorce in teams.
THE CONFLICT CADENCE

18. 18
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015
DIGITAL DIVORCE HURTS

19. 19
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015
3
AGENDA SHIZZLE
What we’re talking about
(with shizzle at the end).

20. 20
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015
REFLECT

21. 21
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015
RELATE

22. 22
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015
RESTRUCTURE

23. 23
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015
4A
REFLECT
Reflect on a conflict
and how you would act.

24. 24
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015
CONFIRMATION BIAS

25. 25
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015
FORWARD TELESCOPING

26. 26
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015
ASSUMED SIMILARITY

27. 27
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015
THE SELFIE EFFECT

28. 28
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015
MORE HAND RAISING

29. 29
The ea e eam has us had a b mee n w h a en and he e s
a s o eedba and amends. F na s no o he p o e s due n
a wee and he p o e mana e has se h ee da s o he w e s and
des ne s o ma e a he han es. Th ee da s a e , wa s b ew n :
ne he pa has spo en o ea h o he . The des ne e ea ed o he
s ud o and has ba e been seen s n e. The w e has been seen pa n
a ound he o e oo n wo ed. Ema s a e n a ound and han es
a e be n made - bu none seem o be qu e wha he en as ed o .
The p o e mana e s a s ea n ou abou s ope eep and m ssed
dead nes.
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015
CONFLICT A

30. 30
I ’s a new p o e -o mee n . E e one’s he e: he des ne s,
de e ope s and w e s. The ead s a w e . The ha e a en ha e,
a ead assemb ed a he ma e a s and sen hem ou p o o h s
mee n . The eam on has 30 m nu es o o h ou h he spe a ons
as e e one’s a enda s a e n ed b boo ed up. When as ed o
ques ons, he des ne pu s ou some o d des ns and sa s he w
wo pe e . The w e doesn’ unde s and whe e h s s om n om
- ’s supposed o be a b and new p o e w h esh on en d n
he des n. Peop e a e e n n eas n us a ed. I ’s on he
s a o he p o e , e a ead he e a e ossed w es.
Wa s b ew n .
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015
CONFLICT B

31. 31
1. D s uss ou on
2. P a s de
3. G ab ou s no es
4. Wha do ou h n / ee /do?
7 m nu es
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015
ACTIVITY REMINDER
Here’s what we need you to do again.

32. 32
4B
RELATE
Compare your thoughts
to others in your team.
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015

33. 33
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015
WE HAVE THREE BRAIN COGS

34. 34
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015
THINKING, FEELING & DOING

35. 35
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015
THOSE COGS DRIVE OUR CONNECTIONS

36. 36
1. Labe h n / ee /do
2. Map ou s es
3. Wha pa e ns do ou see?
4. G oup n o us e s
7 m nu es
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015
ACTIVITY REMINDER
Here’s what we need you to do again.

37. 37
4C
RESTRUCTURE
Analyze the patterns and
find the common ground.
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015

38. 38
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015
IT’S NOT ABOUT HOW

39. 39
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015
BUT WHO

40. 40
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015
STOP PERSONIFYING

41. 41
1. Re ew s no es A s B
2. F nd he d e en es
3. F nd he s m a es
4. P a spo espe son
3 m nu es
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015
ACTIVITY REMINDER
Here’s what we need you to do again.

42. 42
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015
5
WRAPPING UP
Our final thoughts before we wrap.

43. 43
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015
WAS THIS HELPFUL?

44. 44
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015
WE HAVE LOTS OF BAGGAGE

45. 45
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015
STOP, THEN SOLVE

46. 46
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015
GET YOUR COGS SPINNING

47. 47
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015
PRACTICE YOUR SKILLS

48. 48
EMAIL US
COGNO@CROCSTAR.COM
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015

49. 49
THANK YOU
#LOVENOTWAR | @RICHMONDUX | THE DEPOT (VCU), 814 W BROAD STREET, RICHMOND, VIRGINIA | JUNE 17, 2015