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Stephen Navarro
116 Bay 10th
Street, Brooklyn NY 11228 | (929) 421-6843 | snavarr0064@yahoo.com
EDUCATION
City College of New York New York, NY
Bachelor of Science in Mechanical Engineering January 2011- December 2013
John Jay
Cyber Security August 2018- Current
Fort Hamilton High School
Advanced Regents Diploma June 2010
WORK EXPERIENCE
EXPRESS NewYork, NY
Loss Prevention Investigator
 Visiting and assisting all of the high shrink stores in the East Coast but primarily in the NYC area
 Apprehending and detaining shoplifters and ORC members
 Training the sales team at every store I visit
Bloomingdales Outlet
Store Detective November 2016- August 2017
 Monitoring the store through the CCTV system and by walking the floor
 Apprehending and detaining of shoplifters
 Implementing safety procedures to the employees
Loss Prevention Guard November 2015 – November 2016
 Monitored premises of the store during the day to provide a safe,secure shopping environment
 Stood guard in front of store to observe potential criminal activities & to ultimately prevent theft
 Review CCTV recordings to check for suspicious offenses
 Conducted investigations of suspected incidents of fraud and theft
St. Moritz Security Services New York, NY
Security & Fire Guard September 2015 – November 2015
 On call to any stores that needed a backup/substitute security guard
 Stood guard for high end retail stores, including shifts at Louie Vuitton and Mont Blanc
 Monitored the store while being an excellent greeter to provide a safe,secure shopping environment
 Worked weekly at Cartier as an overnight fire and security guard while the store was renovating and improving its
location
 Conducted routine fire walks to record any sort of fire and electrical hazards
Chelink Parking Garage NewYork, NY
Parking Attendant June. 2015 – September 2015
 Experienced in parking automatic and stick shift cars
 Delivered excellent customer service to ensure customer satisfaction for parking their cars
Century 21 New York, NY
Loss Prevention Guard April 2013 – January 2015
 Provided exceptional and friendly service to customers
 Prevented shoplifting with use of CCTV and intellect system
 Participated in reducing monthly theft by 5% by apprehending individuals suspected of shoplifting
 Performed occasional pat downs to remove weapons and concealed items from suspects
 Performed daily fire walks and maintained security seal for emergency exits
Kohl’s Brooklyn, NY
Early Morning Replenishing
 Was in charge of putting out the merchandise in the morning after the overnight team finished with sorting the
deliveries.
SKILLS & LICENSES
Technical Skills
 Use of CCTV
 Microsoft office
Licenses
 New York State Security License
 Fire Guard License FS01
Language Skills: Conversationalin Spanish, Fluent in English

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Loss Prevention Investigator

  • 1. Stephen Navarro 116 Bay 10th Street, Brooklyn NY 11228 | (929) 421-6843 | snavarr0064@yahoo.com EDUCATION City College of New York New York, NY Bachelor of Science in Mechanical Engineering January 2011- December 2013 John Jay Cyber Security August 2018- Current Fort Hamilton High School Advanced Regents Diploma June 2010 WORK EXPERIENCE EXPRESS NewYork, NY Loss Prevention Investigator  Visiting and assisting all of the high shrink stores in the East Coast but primarily in the NYC area  Apprehending and detaining shoplifters and ORC members  Training the sales team at every store I visit Bloomingdales Outlet Store Detective November 2016- August 2017  Monitoring the store through the CCTV system and by walking the floor  Apprehending and detaining of shoplifters  Implementing safety procedures to the employees Loss Prevention Guard November 2015 – November 2016  Monitored premises of the store during the day to provide a safe,secure shopping environment  Stood guard in front of store to observe potential criminal activities & to ultimately prevent theft  Review CCTV recordings to check for suspicious offenses  Conducted investigations of suspected incidents of fraud and theft St. Moritz Security Services New York, NY Security & Fire Guard September 2015 – November 2015  On call to any stores that needed a backup/substitute security guard  Stood guard for high end retail stores, including shifts at Louie Vuitton and Mont Blanc  Monitored the store while being an excellent greeter to provide a safe,secure shopping environment  Worked weekly at Cartier as an overnight fire and security guard while the store was renovating and improving its location  Conducted routine fire walks to record any sort of fire and electrical hazards Chelink Parking Garage NewYork, NY Parking Attendant June. 2015 – September 2015  Experienced in parking automatic and stick shift cars  Delivered excellent customer service to ensure customer satisfaction for parking their cars Century 21 New York, NY Loss Prevention Guard April 2013 – January 2015  Provided exceptional and friendly service to customers  Prevented shoplifting with use of CCTV and intellect system  Participated in reducing monthly theft by 5% by apprehending individuals suspected of shoplifting  Performed occasional pat downs to remove weapons and concealed items from suspects  Performed daily fire walks and maintained security seal for emergency exits Kohl’s Brooklyn, NY Early Morning Replenishing  Was in charge of putting out the merchandise in the morning after the overnight team finished with sorting the deliveries.
  • 2. SKILLS & LICENSES Technical Skills  Use of CCTV  Microsoft office Licenses  New York State Security License  Fire Guard License FS01 Language Skills: Conversationalin Spanish, Fluent in English