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Locs presentation final version
- 1. Improving Virtual Services atthe CMCC Library LOCS Consulting 2012-12-04
- 2. Your Requirement To become“better known, more accessible and increasingly relevant” by using: • web-based tools to reach broader audiences • new web platforms for electronic scholarly publishing • proven techniques for social and interactive exchanges
- 3. Social Catalogue • Improvedinterface • New search components • New Web 2.0 components • New reference components
- 4. Social Catalogue: Strengths • Makes library more user centered • Creates a customer-driven library • Showcases museum collection • Saves time and money • Meets industry standards for accessibility and usability
- 5. Social Catalogue: Implicationsof the project • Staff training • Ongoing maintenance • Stakeholders’ buy-in
- 6.
- 7. Detailed Project Phase Planning •Create project team • Chair project kick-off meeting • Develop project plan • Submit project plan • Deliverable: Approved project plan
- 8. Resources • In-house resources •A team of highly knowledgeable professionals • Proven project experience
- 9. Time frame • Startdate new year 2013 • Duration 14 months
- 10. Risk Strategy • Controlledfor risk throughout project • Identified technical, financial and organizational risks • Assessed your risk exposure • Looked at potential responses to risks
- 11. Risk Strategy RISK MITIGATION Technical Potential Responses Software bugs and fixes • Clear requirements • Testing and stabilization • Can it wait? Process to handle with acceptable time frame •Delay release date Insufficient storage space / • Client doing content clean-up server capacity • Define storage needs • Share storage with sister Museum • Purchase new server • Cloud / offsite storage
- 12. Risk Strategy RISK MITIGATION Financial Potential Responses Budget cuts • Define components critical to 1st release and reduce number of components for 1st iteration • Modify business requirements • Reduce human resources • Reduce time, quality or costs if project is approved • Explore other sources of funding Suppliers' prices increase • Robust procurement process with backup suppliers • Assume risk of replacement supplier • Ask supplier to extend contract terms
- 13. Risk Strategy RISK MITIGATION Organizational Potential Responses Employee hesitation to • Change management plan during the embrace change whole project • Involve employees in process - start to finish • Emphasize alignment with strategic goals • Promote opportunities of social media Low engagement of internal • Understand and define user needs and external users • Have creative, high quality, new content • Promote public awareness • Reduce complexity of functionalities
- 14. Measuring Success • Web visits • Registered, active users • Referrers to the site • User satisfaction • Catalogue circulation • Web accessibility and usability standards
- 15. Strengths of theSocial Catalogue By choosing the Social Catalogue for the library, you’re choosing: • to position the library as a leader in technology innovation • to actively engage and expand your community • to create new platforms for electronic scholarly knowledge creation and exchange
- 16. Strengths of theSocial Catalogue The social catalogue will make the library— • better known • more accessible • increasingly relevant
- 17.
Editor's Notes
- #11 **We’ve controlled for risk throughout the project with a risk assessment and mitigation plan**We have identified technical, financial and organizational risks**We have assessed your overall risk exposure and looked at potential responses to these risks**I will show you a couple of examples of our risk identification and responses**For details on the complete Risk Strategy you can consult the full report
- #13 Budget cuts:*Define which components are critical for the first release*Reduction in the number of components for the 1st iteration*Explore other sources of funding such as grants