Load testing determines how a system performs under normal and extreme user loads by simulating multiple concurrent users. The objectives of load testing include maximizing operating capacity, determining scalability, and ensuring the system can sustain expected user loads. The load testing process involves setting up a test environment, creating test scenarios, executing the scenarios to gather metrics, analyzing results, and retesting if needed. Load testing enhances sustainability, scalability, and reduces failure risks and costs. However, load testing tools require programming knowledge and can be expensive for high virtual user counts.