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Information
Name : Bavaliya Rajdeep A.
Roll No. : 12
Enrollment No. : 3176205820210012
Sem. : 5 (B. A.)
Paper Name. : Communication Skills - 1
Paper No. : 14
Paper Code : 24256
Topic : Listening Skills From the Story “The Boy Who
Broke the Bank” by Ruskin Bond
Submitted To : M.R.R. Monapara Arts College, SPEI Bhavnagar,
Department of English
E-mail : rajdeepbavaliya2@gmail.com
Table of Contents
• Introduction
• About the Author
• Characters
• Story of “The Boy Who Broke the
Bank” by Ruskin Bond
• What is Listening Skills?
• Types of Listening Skills
• Listening Vs. Hearing
• Listening Skills From the Story
• Conclusion
• References
Introduction
Domino Effect
About the Author
• Ruskin Bond (born 19 May, 1934)
• Indian author
• His first novel, “The Room on the Roof”, was written when he
was 16, and published in 1956, and it received the John
Llewellyn Rhys Prize in 1957.
• Awards :
1. Sahitya Akademi Award (1992)
2. Padma Shri (1999)
3. Padma Bhushan (2014)
• Notable works :
1. Our Trees Still Grow in Dehra
2. A Flight of Pigeons
3.The Blue Umbrella
4. Angry River
• Major Themes of His
Works
• Anglo-Indian
experience.
• Changing political,
social and cultural
aspects of India.
Characters
1. Nathu
• Protagonist
• Sweeper
• Works in the
Pipalnagar Bank
2. Sitaram
• Son of a washerman
• Nathu and Sitaram
both are friends
3. Mrs. Srivastava, Mrs. Bhushan,
Mr. Bhushan, Kamal Kishore,
Deep Chand and Old Ganpath
• Villagers of Pipalnagar
• 4. Seth Govind
Ram
• Owner of the
Pipalnagar Bank
Story of “The Boy Who Broke the Bank” by Ruskin Bond
Click Here
There are some differences between this video and real text.
Video
• Refusing to pay five rupees a
month.
• Mrs. Prakash
• Jugal Kishore
• Faiz Hussain
Real Text
• Refusing to pay two rupees a
month.
• Mrs. Srivastava
• Kamal Kishore
• Deep Chand
What is Listening Skills?
• “The action of paying attention to sound,
particularly through auditory perception.”
(The Oxford English Dictionary)
• “To hear something with thoughtful
attention.”
(Merriam Webster)
• “Seeking first to understand, then to be
understood.”
(“The 7 Habits of Highly Effective People”
by Stephen R. Covey)
Continue...
• “The ability to receive, interpret, and
respond to verbal and non-verbal
messages.”
(Harvard University)
• Listening is the art of actively
receiving, interpreting, and responding
to communication.
• They encompass understanding,
empathy, and effective
communication.
Types of Listening Skills
Types of
Listening
Skills
1. Active Listening
2. Reflective Listening
3. Empathetic Listening
4. Critical Listening
5. Appreciative Listening
6. Discriminative Listening
7. Informational Listening
8. Therapeutic Listening
Listening Vs. Hearing
Listening
1. Active, cognitive process.
2. Making sense of those sound
waves.
3. Active involvement, responding,
asking questions, and providing
feedback.
4. Non-verbal cues, tone of voice,
and body language.
5. Providing feedback, either
verbally or non-verbally.
Hearing
1. Passive, physiological process.
2. Reception of sound waves by the
ear and the transmission of these
signals to the brain.
3. Hearing can be a passive activity.
4. Hearing does not involve this level
of interpretation.
5. This feedback loop is absent in
mere hearing.
Listening Skills From the Story
• Sweeper boy's salary issue.
• Sitaram understands the sweeper
boy's difficulties.
• Mrs. Srivastava develops her own
mistaken understanding.
• Rumour of the collapse of the bank
spreads like wildfire.
• Unnecessary chaos leading to a law
and order problem in the town.
Conclusion
• Listening Skills helps us in our
relationships, at work, and in
school or college.
• Good listening helps us learn
better.
• Even doctors need it to understand
what's wrong with patients.
• Listening is not just hearing words;
it's about truly understanding what
someone is saying.
References
Covey, Stephen, R. "The 7 Habits of Highly Effective People." 1989.
Dhanavel, S.P. "English and Soft Skills." 2010.
Hasa. "Difference Between Listening and Hearing." Pediaa. 1 August 2016.
https://pediaa.com/difference-between-listening-and-hearing/
"Listen." Merriam Webster. 2023.
https://www.merriam-webster.com/dictionary/listen
References
"Listen." Oxford Learner's Dictionaries. 2023.
https://www.oxfordlearnersdictionaries.com/definition/english/listen_1
Noronha, Savio & Jyoti. "The Boy Who Broke the Bank - Ruskin Bond
(Animation)." Orient BlackSwan. YouTube. 26 February 2022.
https://youtu.be/TRX6zI46KsY?si=J3YpmbZ1H4LyvuX4
Spacey, John. "12 Types of Listening." Simplicable. 25 April 2021.
https://simplicable.com/new/listening
Images. Google Sources.
Listening Skills From the Story “The Boy Who Broke the Bank” by Ruskin Bond

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Listening Skills From the Story “The Boy Who Broke the Bank” by Ruskin Bond

  • 1.
  • 2. Information Name : Bavaliya Rajdeep A. Roll No. : 12 Enrollment No. : 3176205820210012 Sem. : 5 (B. A.) Paper Name. : Communication Skills - 1 Paper No. : 14 Paper Code : 24256 Topic : Listening Skills From the Story “The Boy Who Broke the Bank” by Ruskin Bond Submitted To : M.R.R. Monapara Arts College, SPEI Bhavnagar, Department of English E-mail : rajdeepbavaliya2@gmail.com
  • 3. Table of Contents • Introduction • About the Author • Characters • Story of “The Boy Who Broke the Bank” by Ruskin Bond • What is Listening Skills? • Types of Listening Skills • Listening Vs. Hearing • Listening Skills From the Story • Conclusion • References
  • 5. About the Author • Ruskin Bond (born 19 May, 1934) • Indian author • His first novel, “The Room on the Roof”, was written when he was 16, and published in 1956, and it received the John Llewellyn Rhys Prize in 1957. • Awards : 1. Sahitya Akademi Award (1992) 2. Padma Shri (1999) 3. Padma Bhushan (2014) • Notable works : 1. Our Trees Still Grow in Dehra 2. A Flight of Pigeons 3.The Blue Umbrella 4. Angry River • Major Themes of His Works • Anglo-Indian experience. • Changing political, social and cultural aspects of India.
  • 6. Characters 1. Nathu • Protagonist • Sweeper • Works in the Pipalnagar Bank 2. Sitaram • Son of a washerman • Nathu and Sitaram both are friends 3. Mrs. Srivastava, Mrs. Bhushan, Mr. Bhushan, Kamal Kishore, Deep Chand and Old Ganpath • Villagers of Pipalnagar • 4. Seth Govind Ram • Owner of the Pipalnagar Bank
  • 7. Story of “The Boy Who Broke the Bank” by Ruskin Bond Click Here There are some differences between this video and real text. Video • Refusing to pay five rupees a month. • Mrs. Prakash • Jugal Kishore • Faiz Hussain Real Text • Refusing to pay two rupees a month. • Mrs. Srivastava • Kamal Kishore • Deep Chand
  • 8. What is Listening Skills? • “The action of paying attention to sound, particularly through auditory perception.” (The Oxford English Dictionary) • “To hear something with thoughtful attention.” (Merriam Webster) • “Seeking first to understand, then to be understood.” (“The 7 Habits of Highly Effective People” by Stephen R. Covey)
  • 9. Continue... • “The ability to receive, interpret, and respond to verbal and non-verbal messages.” (Harvard University) • Listening is the art of actively receiving, interpreting, and responding to communication. • They encompass understanding, empathy, and effective communication.
  • 10. Types of Listening Skills Types of Listening Skills 1. Active Listening 2. Reflective Listening 3. Empathetic Listening 4. Critical Listening 5. Appreciative Listening 6. Discriminative Listening 7. Informational Listening 8. Therapeutic Listening
  • 11. Listening Vs. Hearing Listening 1. Active, cognitive process. 2. Making sense of those sound waves. 3. Active involvement, responding, asking questions, and providing feedback. 4. Non-verbal cues, tone of voice, and body language. 5. Providing feedback, either verbally or non-verbally. Hearing 1. Passive, physiological process. 2. Reception of sound waves by the ear and the transmission of these signals to the brain. 3. Hearing can be a passive activity. 4. Hearing does not involve this level of interpretation. 5. This feedback loop is absent in mere hearing.
  • 12. Listening Skills From the Story • Sweeper boy's salary issue. • Sitaram understands the sweeper boy's difficulties. • Mrs. Srivastava develops her own mistaken understanding. • Rumour of the collapse of the bank spreads like wildfire. • Unnecessary chaos leading to a law and order problem in the town.
  • 13. Conclusion • Listening Skills helps us in our relationships, at work, and in school or college. • Good listening helps us learn better. • Even doctors need it to understand what's wrong with patients. • Listening is not just hearing words; it's about truly understanding what someone is saying.
  • 14. References Covey, Stephen, R. "The 7 Habits of Highly Effective People." 1989. Dhanavel, S.P. "English and Soft Skills." 2010. Hasa. "Difference Between Listening and Hearing." Pediaa. 1 August 2016. https://pediaa.com/difference-between-listening-and-hearing/ "Listen." Merriam Webster. 2023. https://www.merriam-webster.com/dictionary/listen
  • 15. References "Listen." Oxford Learner's Dictionaries. 2023. https://www.oxfordlearnersdictionaries.com/definition/english/listen_1 Noronha, Savio & Jyoti. "The Boy Who Broke the Bank - Ruskin Bond (Animation)." Orient BlackSwan. YouTube. 26 February 2022. https://youtu.be/TRX6zI46KsY?si=J3YpmbZ1H4LyvuX4 Spacey, John. "12 Types of Listening." Simplicable. 25 April 2021. https://simplicable.com/new/listening Images. Google Sources.