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Laura	
  Orfanedes	
  
Jamie	
  Lalos	
  
	
  
Lion’s	
  Lair	
  Session	
  
AESP	
  Na7onal	
  Conference	
  
Orlando,	
  Florida	
  
February	
  12,	
  2015	
  
	
  
7
Marketing Software
for the Energy Sector
Marketing Sof tware
for the Energy Sector
Fiveworx	
  Marke7ng	
  SoHware	
  
Email	
  
campaigns	
  
Segment-­‐based	
  
messaging	
  and	
  
predic7ve	
  analy7cs	
  
Fiveworx ESP
DATA ANALYTICS
Landing	
  pages/	
  
microsites/online	
  
portal	
  
Segmenta7on	
  
survey	
  
Automated,	
  ongoing,	
  
personalized	
  
communica7ons	
  Adap7ve	
  	
  
Learning	
  	
  
Engine	
  
SURVEY PERSONALIZED CONTENT AUTOMATED	
  MARKETING	
  
Energy Segmentation Profiles
RESULTS	
Opt-­‐in	
  Enrollment	
  Rate	
 18%	
Survey	
  Comple7on	
  Rate	
 94%	
Email	
  Open	
  Rates	
 35-­‐70%	
Email	
  Click-­‐Through	
  Rates	
 7-­‐36%	
Conversion	
  Rate	
 3.5%	
Customer	
  Sa7sfac7on	
  Increase	
 8%
An	
  experienced,	
  passionate	
  team	
  
Patrick	
  Hunt,	
  CEO	
  
25	
  years	
  experience	
  
VarsityBooks,	
  EW	
  Scripps	
  
Product/UX	
  background	
  
Laura	
  Orfanedes,	
  VP	
  Customer	
  Success	
  
20	
  years	
  experience	
  
Cadmus,	
  MassSave,	
  ENERGY	
  STAR	
  
Strategic	
  marke7ng	
  focus	
  
Jamie	
  Lalos,	
  Director	
  of	
  Customer	
  
Engagement	
  
12	
  years	
  industry	
  experience	
  
Cadmus,	
  NYSERDA	
  
Excellent	
  project	
  manager	
  
Madhan	
  Sundaram,	
  Director	
  of	
  
Technology	
  
12	
  years	
  experience	
  
ORNL,	
  MBA/MSEE	
  
	
  
DIRECTORS/ADVISORS	
  
Suzanne	
  Shelton	
  
CEO	
  Shelton	
  Group	
  
Na7onally	
  recognized	
  expert	
  
in	
  energy	
  marke7ng	
  
Lee	
  Ann	
  Head	
  
VP	
  Research	
  Shelton	
  Group	
  
Author	
  of	
  na7on’s	
  leading	
  
consumer	
  energy	
  polls	
  
Save	
  The	
  Dates	
  
For	
  more	
  informa6on	
  -­‐	
  www.aesp.org	
  
	
  
	
  
AESP’s	
  Spring	
  Conference	
  	
  
Portland,	
  OR	
  
	
  
AESP’s	
  Summer	
  Conference	
  
Niagara	
  Falls,	
  ON	
  
	
  
AESP’s	
  Na7onal	
  Conference	
  
Phoenix,	
  AZ	
  
	
  
	
  
	
  
May	
  19-­‐21,	
  2015	
  	
  
August	
  25-­‐27,	
  2015	
  
February	
  1-­‐4,	
  2016	
  

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Lions Lair

  • 1. Laura  Orfanedes   Jamie  Lalos     Lion’s  Lair  Session   AESP  Na7onal  Conference   Orlando,  Florida   February  12,  2015    
  • 2. 7
  • 3. Marketing Software for the Energy Sector Marketing Sof tware for the Energy Sector
  • 4. Fiveworx  Marke7ng  SoHware   Email   campaigns   Segment-­‐based   messaging  and   predic7ve  analy7cs   Fiveworx ESP DATA ANALYTICS Landing  pages/   microsites/online   portal   Segmenta7on   survey   Automated,  ongoing,   personalized   communica7ons  Adap7ve     Learning     Engine   SURVEY PERSONALIZED CONTENT AUTOMATED  MARKETING   Energy Segmentation Profiles
  • 5.
  • 6. RESULTS Opt-­‐in  Enrollment  Rate 18% Survey  Comple7on  Rate 94% Email  Open  Rates 35-­‐70% Email  Click-­‐Through  Rates 7-­‐36% Conversion  Rate 3.5% Customer  Sa7sfac7on  Increase 8%
  • 7. An  experienced,  passionate  team   Patrick  Hunt,  CEO   25  years  experience   VarsityBooks,  EW  Scripps   Product/UX  background   Laura  Orfanedes,  VP  Customer  Success   20  years  experience   Cadmus,  MassSave,  ENERGY  STAR   Strategic  marke7ng  focus   Jamie  Lalos,  Director  of  Customer   Engagement   12  years  industry  experience   Cadmus,  NYSERDA   Excellent  project  manager   Madhan  Sundaram,  Director  of   Technology   12  years  experience   ORNL,  MBA/MSEE     DIRECTORS/ADVISORS   Suzanne  Shelton   CEO  Shelton  Group   Na7onally  recognized  expert   in  energy  marke7ng   Lee  Ann  Head   VP  Research  Shelton  Group   Author  of  na7on’s  leading   consumer  energy  polls  
  • 8. Save  The  Dates   For  more  informa6on  -­‐  www.aesp.org       AESP’s  Spring  Conference     Portland,  OR     AESP’s  Summer  Conference   Niagara  Falls,  ON     AESP’s  Na7onal  Conference   Phoenix,  AZ         May  19-­‐21,  2015     August  25-­‐27,  2015   February  1-­‐4,  2016