The document discusses redesigning the New Zealand government website govt.nz. It proposes simplifying the site structure by reducing the number of levels and categories. The new design would focus on usability testing to ensure the site is easy to navigate and find information. Feedback was collected from users at community computer hubs on whether the site content and organization met expectations and whether it effectively conveyed a sense of being a government resource. The redesign aims to make the site more user-centered and helpful for finding information.
How do we address increasing amounts of information created through government transparency, innovation, and open government? This talk shares 3 specific approaches to help public servants, open government hackers, and civic designers help get the most value from our information investments.
Opening address at the 2nd International Conference on Transparency and Digital Innovation hosted by ITEI Jalisco in Guadalajara Mexico.
How do we address increasing amounts of information created through government transparency, innovation, and open government? This talk shares 3 specific approaches to help public servants, open government hackers, and civic designers help get the most value from our information investments.
Opening address at the 2nd International Conference on Transparency and Digital Innovation hosted by ITEI Jalisco in Guadalajara Mexico.
This is a presentation created by Phil Chandler, owner of Right at Home, Ventura County. Phil is a Certified Senior Adviser and he created this presentation to help older adults in Ventura County find appropriate housing and care.
We Won, Now What? Dealing with the Future of UX DesignJess McMullin
Closing keynote for UX Strategies Summit, San Francisco, June 2015
A few ideas on the future of UX design, plus some tools for designers to manage new t
Design To Make a Difference: Beyond UX Unicorns to the 5 Layers of Service Ar...Jess McMullin
UXCamp Ottawa 2013 talk sharing how to do design that makes a difference, especially in government and the public sector. Introduces service architecture framework to help designers and public servants think about larger service delivery system beyond the direct service experience.
Conquering Complexity: Mindset & Tools for Growing Public Design Capability &...Jess McMullin
Opening keynote with Alex MacLennan (Government of British Columbia) at Service Design in Government conference. March 19, 2015
Includes service architecture framework, cases, approaches for building capability, capacity, and teams.
White wonder, Work developed by Eva TschoppMansi Shah
White Wonder by Eva Tschopp
A tale about our culture around the use of fertilizers and pesticides visiting small farms around Ahmedabad in Matar and Shilaj.
Can AI do good? at 'offtheCanvas' India HCI preludeAlan Dix
Invited talk at 'offtheCanvas' IndiaHCI prelude, 29th June 2024.
https://www.alandix.com/academic/talks/offtheCanvas-IndiaHCI2024/
The world is being changed fundamentally by AI and we are constantly faced with newspaper headlines about its harmful effects. However, there is also the potential to both ameliorate theses harms and use the new abilities of AI to transform society for the good. Can you make the difference?
Connect Conference 2022: Passive House - Economic and Environmental Solution...TE Studio
Passive House: The Economic and Environmental Solution for Sustainable Real Estate. Lecture by Tim Eian of TE Studio Passive House Design in November 2022 in Minneapolis.
- The Built Environment
- Let's imagine the perfect building
- The Passive House standard
- Why Passive House targets
- Clean Energy Plans?!
- How does Passive House compare and fit in?
- The business case for Passive House real estate
- Tools to quantify the value of Passive House
- What can I do?
- Resources
This is a presentation created by Phil Chandler, owner of Right at Home, Ventura County. Phil is a Certified Senior Adviser and he created this presentation to help older adults in Ventura County find appropriate housing and care.
We Won, Now What? Dealing with the Future of UX DesignJess McMullin
Closing keynote for UX Strategies Summit, San Francisco, June 2015
A few ideas on the future of UX design, plus some tools for designers to manage new t
Design To Make a Difference: Beyond UX Unicorns to the 5 Layers of Service Ar...Jess McMullin
UXCamp Ottawa 2013 talk sharing how to do design that makes a difference, especially in government and the public sector. Introduces service architecture framework to help designers and public servants think about larger service delivery system beyond the direct service experience.
Conquering Complexity: Mindset & Tools for Growing Public Design Capability &...Jess McMullin
Opening keynote with Alex MacLennan (Government of British Columbia) at Service Design in Government conference. March 19, 2015
Includes service architecture framework, cases, approaches for building capability, capacity, and teams.
White wonder, Work developed by Eva TschoppMansi Shah
White Wonder by Eva Tschopp
A tale about our culture around the use of fertilizers and pesticides visiting small farms around Ahmedabad in Matar and Shilaj.
Can AI do good? at 'offtheCanvas' India HCI preludeAlan Dix
Invited talk at 'offtheCanvas' IndiaHCI prelude, 29th June 2024.
https://www.alandix.com/academic/talks/offtheCanvas-IndiaHCI2024/
The world is being changed fundamentally by AI and we are constantly faced with newspaper headlines about its harmful effects. However, there is also the potential to both ameliorate theses harms and use the new abilities of AI to transform society for the good. Can you make the difference?
Connect Conference 2022: Passive House - Economic and Environmental Solution...TE Studio
Passive House: The Economic and Environmental Solution for Sustainable Real Estate. Lecture by Tim Eian of TE Studio Passive House Design in November 2022 in Minneapolis.
- The Built Environment
- Let's imagine the perfect building
- The Passive House standard
- Why Passive House targets
- Clean Energy Plans?!
- How does Passive House compare and fit in?
- The business case for Passive House real estate
- Tools to quantify the value of Passive House
- What can I do?
- Resources
Transforming Brand Perception and Boosting Profitabilityaaryangarg12
In today's digital era, the dynamics of brand perception, consumer behavior, and profitability have been profoundly reshaped by the synergy of branding, social media, and website design. This research paper investigates the transformative power of these elements in influencing how individuals perceive brands and products and how this transformation can be harnessed to drive sales and profitability for businesses.
Through an exploration of brand psychology and consumer behavior, this study sheds light on the intricate ways in which effective branding strategies, strategic social media engagement, and user-centric website design contribute to altering consumers' perceptions. We delve into the principles that underlie successful brand transformations, examining how visual identity, messaging, and storytelling can captivate and resonate with target audiences.
Methodologically, this research employs a comprehensive approach, combining qualitative and quantitative analyses. Real-world case studies illustrate the impact of branding, social media campaigns, and website redesigns on consumer perception, sales figures, and profitability. We assess the various metrics, including brand awareness, customer engagement, conversion rates, and revenue growth, to measure the effectiveness of these strategies.
The results underscore the pivotal role of cohesive branding, social media influence, and website usability in shaping positive brand perceptions, influencing consumer decisions, and ultimately bolstering sales and profitability. This paper provides actionable insights and strategic recommendations for businesses seeking to leverage branding, social media, and website design as potent tools to enhance their market position and financial success.
Hello everyone! I am thrilled to present my latest portfolio on LinkedIn, marking the culmination of my architectural journey thus far. Over the span of five years, I've been fortunate to acquire a wealth of knowledge under the guidance of esteemed professors and industry mentors. From rigorous academic pursuits to practical engagements, each experience has contributed to my growth and refinement as an architecture student. This portfolio not only showcases my projects but also underscores my attention to detail and to innovative architecture as a profession.
Visual Style and Aesthetics: Basics of Visual Design
Visual Design for Enterprise Applications
Range of Visual Styles.
Mobile Interfaces:
Challenges and Opportunities of Mobile Design
Approach to Mobile Design
Patterns
Fonts play a crucial role in both User Interface (UI) and User Experience (UX) design. They affect readability, accessibility, aesthetics, and overall user perception.
12. Google - 1 minute
Govt.nz - 5 minutes
Number of Clicks: 16
Time: 5:00
GovernmentNZ
TopGoogleResults—EnterSite
PauaLimitSearch
NoResult—TryinGoogle
BacktoA-ZSearch
BackTwoClicks—A-ZSearch
Environmentandclimate—Conservation
NaturalResource
Community,Arts&Sport
Fishing&Hunting
Fishing
FishingLimits&Laws
RedirectedtoMPIwebsite—PictureNoSizeLimits
RecreationalfishingRules
Regional
Publication—Download
GraphExplainingSizes
Number of Clicks: 5
Time: 1:00
PauaSizeLimit
Results—MinistryforPrimaryIndustries
GuidelinesforGatheringPaua
Download.pdf
Diagramthatshows125mmPauaLimit
Fisheries|Recreational|PopularSpecies|Paua
Govt.nz
Google
13. What’s working?
— Language was easy to read
— Plenty of white space
— Responsive/reactive design
What’s not
— Too many clicks to get anywhere (too many site levels)
— Confusing categories
— Lots of padding in the content
— Unclear what was on the site (link directory or written guide)
— ‘I feel like I’m going to get spammed’ (lacks authority)
— ‘Plain and boring’
— Unclear hierarchy and site levels
Investigating
16. Link portal Search Directory Content Shift Consistent Govt.nz Style
Across Agencies
All Inclusive Govt.nz
Future plan
→
Current website New govt.nz aims
19. Kia ora, govt.nz is your
guide to finding and using
government services
Search govt.nz
English
Births, deaths &
marriages
Citizenship, visas &
immigration
Births, children and parenting
Death and bereavement
Marriages and civil unions
Divorce and separations
Name changes
NZ citizenship
Working in NZ
Studying in NZ
Living in NZ
Community, arts &
outdoors
Consumer rightsParks, trails and campgrounds
Funding and grants
Fishing and hunting
Volunteering
Consumer disputes and complaints
Product safety
Scams and fraud
Driving & transportCrime, law & justice Police
Noise and neighbourhood issues
Legal rights
Victims of crime
Courts and jury service
Paying fines
Prison and sentencing
Domestic violence
Vehicle safety and inspections
Vehicle registration, road user charges
Driver licences
Roads and traffic information
Buy or sell a vehicle
Road rules, driving fines and penalties
HealthNatural resources and conservation
Time and tides
Child health
Health services
Long-term illness and disability
Environment &
climate
History and genealogy
Māori history and culture
War and conflict
Renting, sharing a flat or boarding
Buy or sell a home
Renovating and building
Emergency housing
History, culture &
heritage
Housing & property
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Passports
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Customs and border security
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Visit NZ on holiday
Parliament & politics Passports, travel, &
tourism
Childcare and preschool education
Schools and colleges
Special education needs
Student finance and loans
Universities, polytechs and apprenticeships
Education & training Emergencies &
disasters
Messages and warnings
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Te Kāwanatanga o Aotearoa
Site levels
Home
20. Kia ora, govt.nz is your
guide to finding and using
government services
Search govt.nz
English
Births, deaths &
marriages
Citizenship, visas &
immigration
Births, children and parenting
Death and bereavement
Marriages and civil unions
Divorce and separations
Name changes
NZ citizenship
Working in NZ
Studying in NZ
Living in NZ
Community, arts &
outdoors
Consumer rightsParks, trails and campgrounds
Funding and grants
Fishing and hunting
Volunteering
Consumer disputes and complaints
Product safety
Scams and fraud
Driving & transportCrime, law & justice Police
Noise and neighbourhood issues
Legal rights
Victims of crime
Courts and jury service
Paying fines
Prison and sentencing
Domestic violence
Vehicle safety and inspections
Vehicle registration, road user charges
Driver licences
Roads and traffic information
Buy or sell a vehicle
Road rules, driving fines and penalties
HealthNatural resources and conservation
Time and tides
Child health
Health services
Long-term illness and disability
Environment &
climate
History and genealogy
Māori history and culture
War and conflict
Renting, sharing a flat or boarding
Buy or sell a home
Renovating and building
Emergency housing
History, culture &
heritage
Housing & property
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Savings, investments and banks
Loans, debt and bankruptcy
Pensions and retirement planning
Internet, media &
communications
Money, benefits &
tax
Voting and elections
Accessing official information
Complain about a government department
Parliament
Passports
Before you go overseas
Customs and border security
Move and live in Australia
Visit NZ on holiday
Parliament & politics Passports, travel, &
tourism
Childcare and preschool education
Schools and colleges
Special education needs
Student finance and loans
Universities, polytechs and apprenticeships
Education & training Emergencies &
disasters
Messages and warnings
Civil defence
Te Kāwanatanga o Aotearoa
Search govt.nz
English
Te Kāwanatanga o Aotearoa
Home / Driving & transport
Driving & transport
Vehicle safety & inspections
Warrant of fitness (WOF) or certificate of fitness
Modifying a vehicle
Vehicle registration & road user charges
Register a new car or truck
Vehicle licensing
Road user charges
Roads & traffic information
Northern gateway toll road
Tauranga route k
Traffic information
Driver licences
Get a car licence
Change name on licence
Replace a licence
Renew a licence
Convert your overseas licence
Buy or sell a vehicle
Buying a used car
Selling a car
Disputes over buying or selling a car
Road rules, driving fines & penalties
Alcohol interlocks
Fines, penalties and losing your licence
Contacts
On this page
Vehicle safety & inpsections
Vehicle registration & road
user charges
Driver licences
Roads & traffic information
Buy or sell a vehicle
Road rules, driving fines &
penalties
0800 822 422
email@nzta.govt.nz
Site levels
Home Hub
21. Kia ora, govt.nz is your
guide to finding and using
government services
Search govt.nz
English
Births, deaths &
marriages
Citizenship, visas &
immigration
Births, children and parenting
Death and bereavement
Marriages and civil unions
Divorce and separations
Name changes
NZ citizenship
Working in NZ
Studying in NZ
Living in NZ
Community, arts &
outdoors
Consumer rightsParks, trails and campgrounds
Funding and grants
Fishing and hunting
Volunteering
Consumer disputes and complaints
Product safety
Scams and fraud
Driving & transportCrime, law & justice Police
Noise and neighbourhood issues
Legal rights
Victims of crime
Courts and jury service
Paying fines
Prison and sentencing
Domestic violence
Vehicle safety and inspections
Vehicle registration, road user charges
Driver licences
Roads and traffic information
Buy or sell a vehicle
Road rules, driving fines and penalties
HealthNatural resources and conservation
Time and tides
Child health
Health services
Long-term illness and disability
Environment &
climate
History and genealogy
Māori history and culture
War and conflict
Renting, sharing a flat or boarding
Buy or sell a home
Renovating and building
Emergency housing
History, culture &
heritage
Housing & property
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Financial help, benefits and ACC payments
Savings, investments and banks
Loans, debt and bankruptcy
Pensions and retirement planning
Internet, media &
communications
Money, benefits &
tax
Voting and elections
Accessing official information
Complain about a government department
Parliament
Passports
Before you go overseas
Customs and border security
Move and live in Australia
Visit NZ on holiday
Parliament & politics Passports, travel, &
tourism
Childcare and preschool education
Schools and colleges
Special education needs
Student finance and loans
Universities, polytechs and apprenticeships
Education & training Emergencies &
disasters
Messages and warnings
Civil defence
Te Kāwanatanga o Aotearoa
Search govt.nz
English
Te Kāwanatanga o Aotearoa
Home / Driving & transport
Driving & transport
Vehicle safety & inspections
Warrant of fitness (WOF) or certificate of fitness
Modifying a vehicle
Vehicle registration & road user charges
Register a new car or truck
Vehicle licensing
Road user charges
Roads & traffic information
Northern gateway toll road
Tauranga route k
Traffic information
Driver licences
Get a car licence
Change name on licence
Replace a licence
Renew a licence
Convert your overseas licence
Buy or sell a vehicle
Buying a used car
Selling a car
Disputes over buying or selling a car
Road rules, driving fines & penalties
Alcohol interlocks
Fines, penalties and losing your licence
Contacts
On this page
Vehicle safety & inpsections
Vehicle registration & road
user charges
Driver licences
Roads & traffic information
Buy or sell a vehicle
Road rules, driving fines &
penalties
0800 822 422
email@nzta.govt.nz
Search govt.nz
English
Te Kāwanatanga o Aotearoa
0800 822 422
email@nzta.govt.nz
Home / Driving & transport / Replace a licence
Replace a licence
Contacts
Driving & Transport
Vehicle safety & inspections
Vehicle registration & road
user charges
More...
Related links
Replace your licence from overseas
Renew driver licence
Overview
If you lose your licence or it’s been stolen, replace it as soon as you
can — you can be fined for driving without it.
What you need to know
Eligibility
• Have already owned a licence
• Previous licence is lost or stolen
What you’ll need
• An original document for ID
• An original document with your name and address
What it costs
$38.20
1
2
3
If your licence is lost or stolen, call NZTA on 0800 822 422 to cancel it
Fill out a replacement licence application [PDF, 4.3 MB]
Take application and proof of identity to an NZTA licensing agent
Site levels
Home Hub Info
26. Typographic system
Current vs New
(Baskerville typeface)
Search results
Govt.nz
If you’ve been evacuated
Information
Civil defence
Popular
On this page
Consumer rights
Find out more about disasters
When a civil defence emergency happens
Ministry of Civil Defence
Home >>
27. Driving
Kia ora
Learners
Overview
To get your learner’s
Get a car licence
0800 456 3333
Renew a licence
Typographic system
Current vs New
(Baskerville typeface) (Fira Sans typeface)
Search results
Govt.nz
If you’ve been evacuated
Information
Civil defence
Popular
On this page
Consumer rights
Find out more about disasters
When a civil defence emergency happens
Ministry of Civil Defence
Home >>
28. Kia ora, govt.nz is your
guide to finding and using
government services
Search govt.nz
English
Te Kāwanatanga o Aotearoa
30. What we wanted
to know
— Is everything where people expect it to be?
— Does everything behave how people expect it to?
— Can people find specific information quickly?
— Can people tell where they are on the site?
— In which scenarios would they find the site the most useful?
— Does it feel like: NZ, authority, Government, helpful?
31. Feedback collected from the Arlington Apartments & Smart Newtown computer hubs on 10th & 11th December, 2014
User test findings
‘It’s nice - it looks very kiwi’
‘You just scroll down and it’s
all there...exactly what I was
looking for’
‘Effiicent, warm, easy’
First impressions:
32. Feedback collected from the Arlington Apartments & Smart Newtown computer hubs on 10th & 11th December, 2014
User feedback
‘Jeanette has a good kiwi accent,
has worked here for years and
she knows everything.’
‘Someone from Work and
Income, friendly and you trust
what they have to say.’
If govt.nz was a
person they
would be:
33. Feedback collected from the Arlington Apartments & Smart Newtown computer hubs on 10th & 11th December, 2014
User feedback
If govt.nz was a
person they
would be:
‘A cool person - doesn’t matter
if they’re male or female. They
have a sense of humour’
35. Designing for
low litearcy
— Lower literacy users make up 40% of New Zealand’s
working population
— They read line by line, they do not scan web pages
— They have a narrow field of focus and their concentration
is broken by scrolling
Statistics and information found at: How Users Read on the Web. & Lower-Literacy Users: Writing for a Broad Consumer Audience.
Nielsen Norman Group. / Workers with low literacyor numeracy skills, Department of Labour.
37. Search govt.nz
English
Te Kāwanatanga o Aotearoa
Home / Driving & transport
Driving & transport
Vehicle safety & inspections
Warrant of fitness (WOF) or certificate of fitness
Modifying a vehicle
Vehicle registration & road user charges
Register a new car or truck
Vehicle licensing
Road user charges
Roads & traffic information
Northern gateway toll road
Tauranga route k
Traffic information
Driver licences
Get a car licence
Change name on licence
Replace a licence
Renew a licence
Convert your overseas licence
Buy or sell a vehicle
Buying a used car
Selling a car
Disputes over buying or selling a car
Road rules, driving fines & penalties
Alcohol interlocks
Fines, penalties and losing your licence
Contacts
On this page
Vehicle safety & inpsections
Vehicle registration & road user
charges
Driver licences
Roads & traffic information
Buy or sell a vehicle
Road rules, driving fines &
penalties
0800 822 422
email@nzta.govt.nz
Hub page Refined
Refinement of page layouts
39. Refinement of page layouts
Info/guide Refined
Search govt.nz
English
Te Kāwanatanga o Aotearoa
0800 822 422
email@nzta.govt.nz
Home / Driving & transport / Replace a licence
Replace a licence
Contacts
Driving & Transport
Vehicle safety & inspections
Vehicle registration & road user
charges
More...
Related links
Replace your licence from overseas
Renew driver licence
Overview
If you lose your licence or it’s been stolen, replace it as soon as you
can — you can be fined for driving without it.
What you need to know
Eligibility
• Have already owned a licence
• Previous licence is lost or stolen
What you’ll need
• An original document for ID
• An original document with your name and address
What it costs
$38.20
1
2
3
If your licence is lost or stolen, call NZTA on 0800 822 422 to cancel it
Fill out a replacement licence application [PDF, 4.3 MB]
Take application and proof of identity to an NZTA licensing agent
47. Govt.nz
Learnings from govt.nz
— be open to a pilot
— be open to students and young people
— iterate quick and fast
— be open to partnerships with tertiary institutes
— find spaces / places to take risks in
— benchmarking useful, but not cookie cutter
— cultural nuances
— dual language (pros and cons)
— vernacular (Kia ora)
— the value of images
— build capabilty in the pipeline with Government