2. What is a Policy?
• Merriam-Webster:
• Prudence or wisdom in the management of affairs
• A high-level overall plan embracing the general goals and
acceptable procedures especially of a governmental body
• Dictionary.com
• A definite course of action adopted for the sake of expediency
• BusinessDictionary.com
• Principles, rules and guidelines formulated or adopted by an
organization to reach its long-term goals and published in a booklet
or other form that is widely accessible
3. Why have policies?
• Translate service priorities into actions
• Allow staff to perform jobs effectively
• Ensure equal treatment for all
• Educate public
• Provide legal support
4. Good policies…
• Reflect library priorities
• Are current, comprehensive and
consistent
• User-friendly, easy to access
• Comply with local, state and federal
regulations
7. Policy Development
• Determine priority
• Identify current practice and best practice
• Involve staff
• Consult groups affected
• Write procedures based on staff input and
best practice information
• Review and ask Why?
8. Personnel
• Often developed by city/county HR
• Hiring/termination
• Benefits
• Grievance procedures
If library develops their own, align with
city/county for consistency
10. Policy Assessment
• Brief statement of WHY
• Regulations define, WHAT is done to
support policy
• Procedures outline HOW staff supports
policy and regulation
• Guidelines describe best practice
13. Examples
• Great Falls Public Library
http://greatfallslibrary.org/?p=about&n=about
• Missoula Public Library
http://www.missoulapubliclibrary.org/about/missoula-public-library-
policies
• ImagineIF: http://imagineiflibraries.org/about-us/policies/
• Bitterroot Public Library: http://www.bitterrootpubliclibrary.org/policies
• More resources:
http://mslconsulting.pbworks.com/w/page/55864309/Sample%20Libra
ry%20Policies (list of possible policies)
• http://libraries.msl.mt.gov/Home/library_development/consulting/librar
y_admiistration (links to other resources)
14. Bibliography and Resources
• Larsen, Jeanette and Herman L. Totten. Model Policies for
Small and Medium Public Libraries. New York: Neal-
Schuman Publishers, 1998.
• Nelson, Sandra S., and June Garcia. Creating Policies for
Results: From Chaos to Clarity. Chicago: American
Library Association, 2003.
• Reed, Sally Garner. The Complete Library Trustee
Handbook. New York: Neal-Schuman Publishers, 2010.
Also need to be adopted by board at an open meeting
Some policies are connected, work on these simultaneously
Procedures: step-by-step description of HOW staff supports policy and regulation
Regulations – written rules
Board approves policy and regulation, director with staff input is involved in procedure and guideline
Also need to be adopted by board at an open meeting
Internal: organize manual, distribute, train staff
External: both library users and general public; web page accessibility; post signs in appropriate areas; stress positive points
Monitor: observe actual practice, modify if needed
Update: regular review, can set a schedule