CNOOC’s Nexen Bid: For Chinese Acquirers, the Challenges Never End
Is Sandy Weill Right? Hal Singer: Libor and What’s Next for Big Banks
How To Respond When Digital Social Activists Have You In Their Crosshairs
The Marissa Mayer Saga: What Yahoo! Seems To Have Learned From Playboy’s Christie Hefner
Discovery Analytics: Tracking Ebola SpreadHPCC Systems
Jesse Shaw, LexisNexis Risk Solutions, presents at the 2015 HPCC Systems Summit Community Day.
Accelerate the exploratory analytics process to rapidly produce valuable insights when approaching new business problems or untested data sources by leveraging HPCC Systems’ Knowledge Engineering Language (KEL). KEL enables the creation, organization and extraction of data dimensions with a fraction of the ECL source code previously required. This presentation will explain how the graph analytics KEL features can be used to track the spread of Ebola throughout the US.
Khóa học lập trình ios, học lập trình ios, Khóa học lập trình ios ở tại Hà Nội, HCM tại Trung tâm đào tạo lập trình web ios Trí Tuệ Việt. theo daotaoseo.edu.vn/Khoa-hoc/Khoa-hoc-lap-trinh-IOS.aspx
Discovery Analytics: Tracking Ebola SpreadHPCC Systems
Jesse Shaw, LexisNexis Risk Solutions, presents at the 2015 HPCC Systems Summit Community Day.
Accelerate the exploratory analytics process to rapidly produce valuable insights when approaching new business problems or untested data sources by leveraging HPCC Systems’ Knowledge Engineering Language (KEL). KEL enables the creation, organization and extraction of data dimensions with a fraction of the ECL source code previously required. This presentation will explain how the graph analytics KEL features can be used to track the spread of Ebola throughout the US.
Khóa học lập trình ios, học lập trình ios, Khóa học lập trình ios ở tại Hà Nội, HCM tại Trung tâm đào tạo lập trình web ios Trí Tuệ Việt. theo daotaoseo.edu.vn/Khoa-hoc/Khoa-hoc-lap-trinh-IOS.aspx
High-Dimensional Network Estimation using ECLHPCC Systems
Kshitij Khare & Syed Rahman, University of Florida, present at the 2015 HPCC Systems Engineering Summit Community Day. In this presentation, we will discuss the motivation/theory behind CONCORD and its advantages over previous methods. In particular, we will discuss how the CONCORD estimate is superior to the empirical covariance matrix. We will end with an example detailing the implementation and use of the CONCORD algorithm in ECL. An exposure to multivariate statistics is helpful, but not necessary. Attendees should expect to come out with an understanding of sparse covariance estimation, its applications and how to use the CONCORD algorithm in ECL.
Presentation at the INSPIRE Workshop "Concrete steps to implement INSPIRE: synergies between the public and the private sector" - Florence, 24th June 2013
Crisis ensues when liberty is at stake and the future is at risk. In the weeks since Freddie Gray’s death, Baltimore has faced the cry of its citizens scarred by unrest. It’s here, in the midst of disarray that the opportunity for change arises. For in every crisis, the fuel of good can ignite action. As Prince graced the Baltimore arena on May 10, 2015, he, among the thousands joined in solidarity, proved the power of one can amplify the beat of all. That’s what we call the moment of truth.
Financial Regulators Compete JPMorgan Loses
Six Ways to Survive the U.S. Congress
How to Protect Your Brand from a Twitter Hacking
Blogs Worth Following
LEVICK In the News
The Clairvoyant Corporation General Counsel as Supermen
Smart Social Media Strategy with Eliot Frick
The GNC “Jack3d” Lawsuit Retailer Liability Hangs in the Balance
Blogs Worth Following
LEVICK In the News
SIGN UP for LEVICK Insights
High-Dimensional Network Estimation using ECLHPCC Systems
Kshitij Khare & Syed Rahman, University of Florida, present at the 2015 HPCC Systems Engineering Summit Community Day. In this presentation, we will discuss the motivation/theory behind CONCORD and its advantages over previous methods. In particular, we will discuss how the CONCORD estimate is superior to the empirical covariance matrix. We will end with an example detailing the implementation and use of the CONCORD algorithm in ECL. An exposure to multivariate statistics is helpful, but not necessary. Attendees should expect to come out with an understanding of sparse covariance estimation, its applications and how to use the CONCORD algorithm in ECL.
Presentation at the INSPIRE Workshop "Concrete steps to implement INSPIRE: synergies between the public and the private sector" - Florence, 24th June 2013
Crisis ensues when liberty is at stake and the future is at risk. In the weeks since Freddie Gray’s death, Baltimore has faced the cry of its citizens scarred by unrest. It’s here, in the midst of disarray that the opportunity for change arises. For in every crisis, the fuel of good can ignite action. As Prince graced the Baltimore arena on May 10, 2015, he, among the thousands joined in solidarity, proved the power of one can amplify the beat of all. That’s what we call the moment of truth.
Financial Regulators Compete JPMorgan Loses
Six Ways to Survive the U.S. Congress
How to Protect Your Brand from a Twitter Hacking
Blogs Worth Following
LEVICK In the News
The Clairvoyant Corporation General Counsel as Supermen
Smart Social Media Strategy with Eliot Frick
The GNC “Jack3d” Lawsuit Retailer Liability Hangs in the Balance
Blogs Worth Following
LEVICK In the News
SIGN UP for LEVICK Insights
Miracle Workers How Utilities Can Generate More Goodwill
Z-Pack Pfizer Can’t Assume that Science Will Trump a Scare Story
Livestrong Life After Lance is Possible—Telling the Small Stories Will Yield Big Results
The NYC Soda Ban Another Solution in Search of a Problem
LEVICK In the News
Blogs Worth Following
SIGN UP for LEVICK Insights
The Food Safety Modernization Act with Joseph Levitt
The LIBOR Scandal Prosecutors Have a New Plan
Lessons from the Oldest CEO Succession Plan on Record
Food Safety Compliance A Hogan Lovells Roundtable
LEVICK In the News
Blogs Worth Following
In this Issue:
Keystone Social Networks Are Taking on the Old-Boy Network - and Winning
Morgan Stanley Revelations Raise the Specter of 2008... Again
No Budget, No Pay Another Sign of New Budget Scrutiny
Blogs Worth Following
LEVICK in the News
'I Was Wrong:' How One Activist's Apology Changes the GMO Debate
What's Next from the CFPB with Joe Lynyak
Former Congressman Steve Bartlett Joins LEVICK
Activist Investors in 2013: "Success Begets Success"
Under Fire: Why the NRA Can't Duck and Cover
Blogs Worth Following
LEVICK in the News
In this Issue:
Herbalife Speaks for Itself as Ackman and Loeb Duke it out
Lance Armstrong: Coming Clean Won't Be Enough
Bank of America Is at the Crossroads (Again)
White Collar Enforcement in 2013 with Amy Conway-Hatcher
What's Next: Food Labeling Issues in 2013
Blogs Worth Following
LEVICK in the News
In this Issue:
Global Regulatory Cooperation with Jonathan Armstrong
Infographics are the New Soundbites: A Look at Hydraulic Fracturing
The Newtown Tragedy & Camera-Chasing at its Worst
Why Netflix Shouldn't Back Down
The SEC Gets its Groove Back
Blogs Worth Following
LEVICK in the News
‘I Was Wrong’ How One Activist’s Apology Changes the GMO Debate
What’s Next fro m the CFPB with Joe Lynyak
Former Congressman Steve Bartlett Joins LEVICK
Activist Inve stors in 2013:“Success Begets Success”
Under Fire: Why the NRA Can’t Duck and Cover
BLOGS Worth Following
LEVICK In the News
Executive Communications with Allan Grafman
U.S. Fiscal Policy with Micah Green
Our Strongest Answer to Terrorism Funding
CNOOC & Nexen: Is Canada's Energy Sector Fertile Ground for Foreign Investment?
NACD BoardVision: Analyzing Lost Say on Pay Votes
North Carolina Regulators Find Fault with Duke Energy's Bait & Switch
Blogs Worth Following
LEVICK in the News
Deryck Palmer on What's Next for the Energy Sector
Christopher Garcia on Cyber Threats
Crowdfunding: How Communications Will Provide the Keys to Capital
JOBS Act: Hedge Fund Communications Options Poised to Expand
Paul Winum on CEO Succession
Karen Lisko on Juror Evolutions
NACD BoardVision on the Future of Directorship
Blogs Worth Following
Why Harvard Mishandled Its
Cheating Scandal
The World Is Catching Up on
Anticorruption Enforcement
Corporate Social Responsibility
for Profit
Thalidomide: A Specter Still
Haunts the World
www.levick.com/insights
Hurricane Sandy: A Shrill Lesson from the L’Aquila Earthquake
Amgen’s Widespread Repercussions with Paul Ferrillo
Initial Public Offerings with Alex Lynch
Monster Needs to Wake Up & Smell the Coffee
Communicating Difficult Decisions NACD Boardvision
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LEVICK In the News
http://levick.com/insights
Don't Get Lost in Translation: 3 Rules for Effective Hispanic Outreach
Obama’s Case Against China: The U.S. Has a WTO Credibility Gap
Buy Me, Sell Me, Sue Me
Jack Bonner: On Defeating Food Labeling Lawsuits
http://levick.com/insights
In the subtitle of this remarkable book we find two words of obvious and momentous impact: leadership and crisis. The former is something we desperately need, and the latter is the reason that we need it. Yet, as I delved into these rich interviews and commentary, two other fundamental concepts kept coming to mind as integral to any prosperous, free, capitalist democracy: profit and courage.
www.levick.com/insights
Bet-the-company litigation, aggressive regulators, Congressional investigations, pit bull bloggers who feed the mainstream media…In today’s world, corporate decision-makers, nation states, and high-profile individuals all live and work in a fish bowl.
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This book of daily meditations outlines the most important rules of marketing. It also provides a pathway to help marketers know when those rules should be broken, and to have the courage to break them.
Recruiting in the Digital Age: A Social Media MasterclassLuanWise
In this masterclass, presented at the Global HR Summit on 5th June 2024, Luan Wise explored the essential features of social media platforms that support talent acquisition, including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok.
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challengesHolger Mueller
Holger Mueller of Constellation Research shares his key takeaways from SAP's Sapphire confernece, held in Orlando, June 3rd till 5th 2024, in the Orange Convention Center.
FIA officials brutally tortured innocent and snatched 200 Bitcoins of worth 4...jamalseoexpert1978
Farman Ayaz Khattak and Ehtesham Matloob are government officials in CTW Counter terrorism wing Islamabad, in Federal Investigation Agency FIA Headquarters. CTW and FIA kidnapped crypto currency owner from Islamabad and snatched 200 Bitcoins those worth of 4 billion rupees in Pakistan currency. There is not Cryptocurrency Regulations in Pakistan & CTW is official dacoit and stealing digital assets from the innocent crypto holders and making fake cases of terrorism to keep them silent.
buy old yahoo accounts buy yahoo accountsSusan Laney
As a business owner, I understand the importance of having a strong online presence and leveraging various digital platforms to reach and engage with your target audience. One often overlooked yet highly valuable asset in this regard is the humble Yahoo account. While many may perceive Yahoo as a relic of the past, the truth is that these accounts still hold immense potential for businesses of all sizes.
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Top mailing list providers in the USA.pptxJeremyPeirce1
Discover the top mailing list providers in the USA, offering targeted lists, segmentation, and analytics to optimize your marketing campaigns and drive engagement.
Understanding User Needs and Satisfying ThemAggregage
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
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B2B payments are rapidly changing. Find out the 5 key questions you need to be asking yourself to be sure you are mastering B2B payments today. Learn more at www.BlueSnap.com.
Building Your Employer Brand with Social MediaLuanWise
Presented at The Global HR Summit, 6th June 2024
In this keynote, Luan Wise will provide invaluable insights to elevate your employer brand on social media platforms including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok. You'll learn how compelling content can authentically showcase your company culture, values, and employee experiences to support your talent acquisition and retention objectives. Additionally, you'll understand the power of employee advocacy to amplify reach and engagement – helping to position your organization as an employer of choice in today's competitive talent landscape.
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraAvirahi City Dholera
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Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
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LEVICK Weekly - Aug 3 2012
1. EDITION 2
Weekly August 3, 2012
CNOOC’s Nexen Bid: For Chinese
Acquirers, the Challenges Never End
Is Sandy Weill Right?
Hal Singer: Libor and
What’s Next for Big Banks
How To Respond When Digital
Social Activists Have You
In Their Crosshairs
The Marissa Mayer Saga:
What Yahoo! Seems To Have
Learned From Playboy’s
Christie Hefner
Waj/shutterstock.com
2. CNOOC’s Nexen Bid:
For Chinese Acquirers
the Challenges Never End
Richard S. Levick, Esq.
Originally Published on Forbes.com
The timing was exquisite. until the Chinese provide more trade reciproc-
ity. (Never mind that CIFIUS’ specific charge is
On Friday, Senator Charles Schumer of New
national security and not marketplace access.)
York sent a letter to Treasury Secretary Timo-
thy Geithner urging him, in his capacity as But Schumer wasn’t the only one making
chairman of the Committee for Foreign Invest- CNOOC/Nexen-related news last week. Also on
ment in the United States (CFIUS), to withhold Friday, the SEC filed an insider trading com-
approval of the acquisition of Nexen by the plaint against a Hong Kong entity that pur-
Chinese National Offshore Oil Corporation chased $14.3 million in Nexen shares four days
(CNOOC), China’s state-owned and third-largest before the CNOOC bid. (That entity has a long-
oil company. standing cooperative agreement with CNOOC.)
The complaint obviously fuels the political
Nexen, which has significant holdings in tar
fires, as does the reminder, duly echoed in
sands and shale drilling expertise, is a Cana-
early media reports, that the “insider culture”
dian company but its Gulf of Mexico assets
is ingrained in Chinese business culture.
subject the deal to U.S. approval.
Schumer’s insistence on reciprocity may or
If approved, that deal would be the largest
may not be a red herring; the threads here
overseas acquisition to date by a Chinese en-
wind well beyond that single issue in any
tity: $15.1 billion in cash, which includes a 61%
event. There is the national security issue of
premium. The stakes are high as CNOOC would
which CNOOC became painfully aware after its
become a major player in the North American
hostile 2005 bid for Unocal was torpedoed by
energy market, toe-to-toe with the brand-
legislators on those very grounds. In turn, the
name energy companies of the Western world.
security issue mirrors the pandemic public dis-
Schumer, though, wants Geithner to hold off
trust of the Chinese in the U.S. that has been in-
zhuda/shutterstock.com
3. Weekly
maximum public reassurance in Canada. In but publicly visible allies are also essential.
addition to the big premium, CNOCC secured When, for example, Borse Dubai merged with
the full support of Nexen’s board ahead of NASDAQ in 2009 – another instance in which
need. The company has promised continu- public phobias could have played a decisively
ous capital investment and ongoing energy negative part – those allies included New York
research in North America. Shares will be Mayor Michael Bloomberg, who articulated the
listed in Toronto. CNOCC has certainly vowed benefits of the deal in terms of both jobs and
to preserve jobs. It will also make Calgary the U.S. competitiveness. That message was insis-
headquarters for North and Central American tently reiterated in every appropriate context
operations, buttressing that city’s position as so that, by day’s end, CIFIUS approved the deal
Canada’s energy industry hub. without mandating a single divestiture.
The company has most certainly learned its In some situations, foreign acquirers can even
lesson from the Unocal mishap. (The potentially go further. Are there union jobs in the offing?
Jaochainoi/shutterstock.com
devastating insider trading charge must be all Can those unions be enlisted on behalf of an
the more irritating for CNOOC in light of how it acquisition or other investment? If so, that
flamed by defective and dangerous product im- from a strategic communications standpoint, has done so many other things right.) Of course, means direct leverage with CIFIUS, at least
ports as well as a myriad of trade and intellectual the committee is the ultimate audience in a strategy that works in Canada won’t necessar- while a Democrat is still in the White House.
property issues. The insider trading allegation is any campaign to mount support for a foreign ily work in the U.S., especially during an elec-
Yet whoever the spokesperson and whatever
all the more serious a threat to the CNOOC/Nexen acquisition, or to block one. The criticism of tion year. Yet CNOOC has sounded the best and
the tactics, there is only one viable strategy to
deal simply because it further confirms such Schumer that’s already been made, for arbi- only themes it can, in any country—a counter-
advance the interests of controversial foreign
deep-seated public apprehensions. trarily targeting this particular acquisition, narrative to xenophobia and demagoguery that
companies in the U.S. Such companies (or
and for political opportunism in general, may is effective because it speaks so directly to the
At a time of falling asset prices, there is also countries) cannot reason people out of fears
not be particularly useful to CNOOC. Chances practical concerns of all stakeholders.
the sub-textual fear that the Chinese can now nurtured through decades of political animos-
are, no one’s telling Mr. Geithner anything he
simply buy us up. In terms of energy, they do The biggest theme is, of course, job creation. ity and some undeniably cutthroat competi-
doesn’t already know.
indeed have a “once in 100 years” buying op- But that message has to be credibly bolstered tive practices. They can only offer something
portunity, as the investment bank Sanford C. Meanwhile, Schumer’s agenda is just one of by an assurance of ongoing investment in the more compelling than those fears, which is the
Bernstein and Co. put it. Whether the CNOOC/ many that impinge on the CNOOC-Nexen deal. acquired entity, such that job growth stateside demonstrable hope that, if you work with us,
Nexen deal goes through or not, expect the Other lawmakers like North Dakota Senator is sustained rather than outsourced sooner or tomorrow will be sunnier than today.
Chinese buying spree to continue in energy John Hoeven focus on Keystone, and how ap- later. In case you missed it, outsourcing is a hot
American workers will hear that message.
markets throughout the world. proval of that pipeline is all the more exigent topic these days and, at this sensitive moment,
They don’t really have much of a choice. L
in light of China’s intended entry into the Cana- it is essential for any foreign company entering
In terms of a go/no-go impact on any such deal
dian market. the U.S. to be on the right side of this domestic Richard Levick, Esq., President and CEO of LEVICK,
in the U.S., Schumer’s letter is a reminder that, represents countries and companies in the highest-stakes
issue. CNOOC seems to be.
as the linchpin for foreign companies buying Amid such dueling agendas, CNOOC has actu- global communications matters — from the Wall Street
up American assets, CIFIUS is not necessar- ally played the communications card very CNOOC has reportedly deployed an army of crisis and the Gulf oil spill to Guantanamo Bay and the
Catholic Church.
ily impervious to public mood swings. In fact, smartly. The deal itself is structured to provide lobbyists to support the Nexen acquisition,
4. Is Sandy
Weill Right? Thomas Pajot/shutterstock.com
The former chairman of Citigroup (C) — who was the
architect of the 1998 mega-merger between Citicorp and The provisions of Glass-Steagall, which stem Weill now suggests that the best way to make
from the Banking Act enacted in 1933 at the money as a bank is as a “pure-play company”
Travelers Group and its subsidiary, Salomon Smith Barney end of the Great Depression, imposed banking that can operate consumer and proprietary
— called this week for the equivalent of readoption of the reforms intended to control speculation. The units without fear of running afoul of new
Act limited commercial banks’ securities activi- regulations. Certainly, that might improve
Glass-Steagall Act. ties and affiliations between commercial banks bank valuations. The three largest U.S. diversi-
and securities firms. Weills’ alliances caused fied banks with both commercial and invest-
Kathleen Wailes President Bill Clinton to declare, “The Glass- ment banking operations trade well below
Originally Published on Seekingalpha.com
Steagall Act is no longer relevant.” their peers that lack these operations.
In March of 2009, Citigroup Inc qualified as a Without consideration to the macroeconomic
financial holding company, among the first to impacts of breaking up the big banks, investors
take advantage of the new Gramm-Leach-Bliley in these companies surely would benefit from
Act, the Financial Services Modernization Act splitting their operations. Citi, BofA (BAC) and
signed by President Clinton in November 1999. JPMorgan (JPM) trade either at or well below
tangible book value. Relative to the SPX, this
Undoubtedly, many wish Mr. Weill had
group of three, combined with Morgan Stanley
reached the conclusion that giant diversified
(MS) and Goldman Sachs (GS), have underper-
banks are too big, sooner, as the lack of bank
formed so far this year by 2%. From their Oc-
regulation and creation of “too-big-to-fail”
tober 2011 lows, their price performance has
institutions were the proximate causes of the
been positive by 14% but has underperformed
2008 financial crisis.
the SPX by 7%. Meanwhile, the Large
AshDesign/shutterstock.com
5. Weekly
qingqing/shutterstock.com
Investors already have perceived the attrac- ing the targets of activist investors - who aren’t
Cap Regionals and Mid-Caps are significantly investors, who therefore loathe committing.
tiveness of regional and mid-cap banks, and hesitating to take on the big guys. Just look at
off their lows and outperforming the index for Michael Mayo, an analyst at CLSA LTd., re-
have priced in to the big banks’ share prices Procter & Gamble (PG) for evidence of that. L
the year. cently wrote that Morgan Stanley is trading at
the risks and uncertainties under which they
Disclosure: I have no positions in any stocks mentioned,
less than half of its liquidation value and could
These combined commercial banks/investment labor. Managements of the underperforming and no plans to initiate any positions within the next 72
double if broken up. While Morgan Stanley is
companies need to listen actively to their inves- companies need to give financial engineer- hours.
relying on a strategy of shrinking some of its
tors and take action to avoid being targeted by ing a serious look because they cannot grow
Kathleen Wailes, Senior Vice President & Chair, Financial
operations and reducing riskier assets, Mayo
activist investors who will force the changes their way out of the current situation. Nor can Communications Practice
calls for stronger action. The firm’s second
necessary to build shareholder value. they cut their way to stellar profitability. They
quarter results bear him out, as results sig-
should consider restructuring their capital
The deck is stacked against the big banks right nificantly lagged consensus due to a reduced
in ways that can be better appreciated by the
now because growth is slowing, Europe’s finan- top line. The 5-year historical growth rate for
market, giving their investors the enhanced
cial health remains a giant question mark, and Morgan Stanley is a negative 16.5% according
performance they seek.
investors are nervous. The issue of regulatory to Zack’s Investment Research, and the firm’s
reform - in an election year when nothing is risk level is rated above average. The shares Perhaps most importantly, the managements
likely to be resolved - continues to loom over the are trading on a price-to-book ratio of 0.4 x — of these firms need to listen to investors and
group. That, too, translates to uncertainty for about 70% below the industry average of 1.3 x. clearly articulate their plans for increasing
shareholder value. Otherwise they risk becom-
6. Weekly
Hal Singer
“ In an age when social media is top dog, the pursuit
of likes, shares, and re-tweets has resulted in an
activist community that looks a lot more like
Occupy Wall Street than the one the Ralph Nadars
of the world used to define...”
Libor and What’s Next for Big Banks
3. Take ownership of the issue at hand. The times have changed and activists have
changed right along with them. When their
Total victory in companies’ eternal struggle
credibility cedes ground to sensationalism with
with adversarial NGOs and other activist
stunts, prank, and hoax, companies—tradition-
groups rarely comes from winning the argu-
ally on the defensive—have the opportunity
ment. Rather, it is secured when companies
to assume the mantles of idealism and justice.
make their adversaries’ issues their own. In
The companies that take advantage of that fact
the digital age, that means Search Engine Op-
are those that will position themselves to be
timization (SEO) and Marketing (SEM) strate-
seen not as part of the problem; but necessary
gies that co-opt the visibility activists are so
to the solution. L
desperately seeking. Target companies need to
purchase the terms associated with an activ- Richard Levick, Esq., President and CEO of LEVICK,
represents countries and companies in the highest-stakes
ist campaign (be it a website title, a slogan, or In this edition of the Levick Daily Interview, tion against major financial institutions. At the
global communications matters — from the Wall Street
a twitter handle) and use those top-ranked Hal Singer, Managing Director and Principal same time, Mr. Singer outlines several steps
crisis and the Gulf oil spill to Guantanamo Bay and the
links to highlight their own messages about Catholic Church.
at Navigant Economics, discusses the Libor that banks can take to help restore faith in
social responsibility. Again, it’s preferable to scandal, how it is eroding public confidence in their practices and fairness in the system.
undertake this task before an activist salvo is big banks, and why it will lead to more litiga-
launched by anticipating the most likely areas
of exposure. The search engines are where the
bulk of that all-important cascade of audienc-
es—consumers, regulators, bloggers, plaintiffs,
journalists, etc. (alluded to above) will turn
for the real story. When a target company
takes control of those venues, it takes control
VISIT
of the narrative.
7. HOW TO
RESPOND
When Digital Social
Activists Have You
In Their Crosshairs Three tactics for turning social-media fueled
haters’ antics against them.
Richard S. Levick, Esq.
Originally Published on Fastcompany.com
ra2 studio/shutterstock.com
8. Weekly
Social activists are upgrading their ap- event gone horribly wrong that went viral on sort trade credibility for visibility. Before long, Litigation—while perfectly justified in cases
proach to pressuring the companies they YouTube. Finally, a fake Shell social media re- the law of diminishing returns kicks in and the where activists are using a target’s own in-
see as less than socially responsible. Take sponse team took to Twitter under the handle most important audiences stop paying atten- tellectual property against it (logos, slogans,
what’s happened to Shell this summer. As @ShellIsPrepared to urge followers not to tion to the boy that cries wolf. etc.)—usually won’t solve the problem either.
the global energy giant moves forward with share the damaging content cited above, know- The speed and inter-connected nature of the
All that notwithstanding, a trend seems to be
plans to drill in the Arctic Ocean, Green- ing that such a corporate censorship attempt social media space means that no court order
emerging among groups that see these stunts
peace, the Yes Men, and the Occupy move- would only encourage followers to share more. could ever hope to close Pandora’s Box quickly
as “ends justify the means” propositions. In an
ment have teamed up to take their efforts to enough to have any real impact. Even if a com-
More than a few traditional journalists and age when social media is top dog, the pursuit
another level. pany wins an injunction and forces one site
influential social media mavens have been of likes, shares, and re-tweets has resulted in
or social media account to close shop, it won’t
First, the activist triumvirate launched a mock taken by the hoaxes—and while that seems to an activist community that looks a lot more
be long before another pops up to take its
“Arctic Ready” website that mirrors its genuine be the activists’ goal, it is also underscores the like Occupy Wall Street than the one the Ralph
place. Moreover, the courtroom win would still
Shell counterpart in almost every way, except strategy’s fatal flaw. Activists largely rely on Nadars of the world used to define (I, for one,
translate into a Court of Public Opinion loss for
for the sarcastic “Let’s Hit the Beach” tagline; third parties to give their movements teeth. got my professional start in the Nader net-
having provided adversaries undue levels of
a conspicuous and unsubstantiated claim that They need traditional journalists, regulators, work). This means activists are likely to grow
credibility and creating the perception that the
300,000 people die every year from “climate- shareholders, plaintiffs’ attorneys, and con- all the more creative, shocking, and intransient
company does indeed have something to hide.
change-related causes;” and the image of an sumers to take notice before their targets are to keep attracting key audiences of influentials
adorable arctic fox accompanied by a caption forced to confront tangible consequences. The that fatigues a little more with every prank.
2. Strengthen media ties.
that reads “No. You can’t run your SUV on problem with these underhanded tactics is that But it also means companies that find themselves
‘cute.’” Then, the groups staged a mock press they seek to dupe—and often embarrass—the in these activists’ crosshairs can take advantage The more that activists rely on hoaxes, rumor,
very allies activists need to rally. Tricks of this of their adversaries’ strategic missteps by follow- and conjecture, the more social and traditional
ing three rules for a new age in activism. media reporters need sources they can trust—
and who better to fill that role than the target
1. Resist the urge to fight. company itself. In the wake of a high-profile
hoax, targets should reach out to influential
Like a little sibling that antagonizes an older
journalists and high authority bloggers to let
brother or sister, activists’ stunts seek to achieve
them know the company stands ready to pro-
the dual objectives of attention and provoca-
vide real-time answers to any questions and
tion. They are looking to pick a fight that results
assist in preventing misconceptions from being
in more coverage and more social media activ-
communicated as fact. Even better, they should
ity. As such, the worst thing a target company
“know ‘em before they need ‘em.” Journalists
can do is take the bait. As the people behind @
and bloggers have been conditioned to be as
ShellIsPrepared amply demonstrated, attempts
receptive as ever—and especially so if the hoax
to silence a stunt often have the opposite ef-
caused a few reporters to print retractions to
fect as they enhance the story’s viral allure. At
erroneous stories.
the same time, anything the company says in
response only provides fodder that turns a one-
Tom K!/shutterstock.com
day story into a two or three-day day saga.
10. Weekly
“
“Attention devoted to this aspect of Mayer’s At the same time, Mayer’s choice underscores
life distracts us from solving the real problems a few inescapable realities. “The CEO’s job is
In 1960, just over 25% of American women worked;
faced by parents who work tirelessly without 24/7. It’s not for everyone, nor should everyone
power, privilege, or means. It muddies the real- strive to achieve it,” says Hefner. “Those who that number is more than 70% today...”
ities we need to face in order to ensure prog- don’t, including people in some very responsi-
ress for mothers and fathers,” wrote former ble corporate positions, can continue to exer-
company that has suffered a prolonged leader- be parents. Yahoo!’s new-found resoluteness is
Massachusetts governor Jane Swift, the first cise more flexible work schedule options.”
ship void; that looked irresolute in its handling the tide that proverbially lifts all boats.
U.S. governor to give birth in office.
As Hefner sees it, the issues here are more of the scandal over former CEO Scott Thomp-
The only question remaining for Yahoo! is
“Think about this data point: In 1960, just over generational than gender-related. Her (our) son’s fake resume; and has seemed indeci-
whether or not Mayer should now say or do
25% of American women worked; that number parents assumed that the father’s role was tra- sive in publicly communicating its vision of a
something to clarify the issues under discus-
is more than 70% today. And yet U.S. work-fam- ditionally limited in terms of parenting time. sustainable strategic direction.
sion. Neither she nor the company apparently
ily policies have not been dramatically updated The Baby Boomers began the transformation
Like Playboy and thousands of other compa- think she should, and they’re right. “There
to reflect this stunning demographic leap,” Swift as more women came into the workplace but
nies through the years, Yahoo! must radically will be ample time later on to talk these issues
added. Most companies persist in complying it was the next generation that compelled a
change the narrative. through with her own people at Yahoo! once the
only with minimum legal requirements for rethinking of work roles at every level. Today,
current storm has subsided,” agrees Hefner.
either parent: 12 weeks of unpaid family leave Hefner can cite data showing a huge percent- The buzz over Mayer is therefore heaven-sent.
at companies with 50 or more employees. age of men dissatisfied with the amount of The board, unanimous in its decision to hire If Mayer dives into this discussion, she simply
time they get to spend with their children even her, can now present an unflinching posture increases the chances of a damaging mistake
“In Chicago, for example, one half of full-time
as our assumptions about work effectiveness – as well it should considering Mayer’s ap- or misperception. Worse, it would protract
female workers earn less than $35,000 per year
– that, for example, we need to spend most of parent qualifications for the job. Indeed, any the debate and keep the story focused on her,
and the work/family balance challenge for
our time in the office – are long-since obsolete. equivocation would be unthinkable, disas- when, in truth, the story must instead be all
single mothers is great,” says Christie Hefner,
trous. Conversely, as Hefner puts it, “they’re about the company she now runs. That is go-
former chairman and chief executive officer of At Playboy Enterprises, Hefner provided flex
now proving their leadership and showing real ing to be one of the major business stories of
Playboy Enterprises, now executive chairman time for all employees and benefits for part-
risk management skills.” In exchange for the the coming years in any event, as this injured
of Canyon Ranch Enterprises. “We must create time employees. Such liberality was a matter of
marketplace confidence Yahoo! sorely needs, giant struggles to assure its survival and regain
a system where people can be productive both self-interest as well as principle. “I was trying
the objections to Mayer’s prerogatives are a dominance. For all its symbolic and substance
as workers and as parents. That kind of change to recruit from the media and entertainment
fair price to pay. importance, the debate over Mayer’s pregnan-
is often driven at the top, so Mayer’s disclosure industry,” she says. “Many of the people I hired
cy leave is but a preamble to a stunning busi-
helps put the issue out there.” were younger, they needed these kinds of ar- There’s an even stronger sub-text. Yahoo! has
ness failure or a historic business triumph. L
rangements, and they weren’t typically getting $19 billion in market capitalization. Tens of
According to Hefner – the longest-serving (20 Richard Levick, Esq., President and CEO of LEVICK, repre-
them elsewhere.” thousands of jobs depend on what the com-
years) female CEO of any public company – sents countries and companies in the highest-stakes global
pany does. Marissa Mayer succeeded at Google
criticism of Mayer for disserving women who Not just offering competitive practical ben- communications matters — from the Wall Street crisis
– as employee number 20 who rose through
and the Gulf oil spill to Guantanamo Bay and the Catholic
need or want maternity leave is “unfair and efits, Hefner was also sending a message to the
the ranks – and she’s the best bet to succeed Church.
misleading. She is not telling anyone else what marketplace about Playboy itself, and the kind
at Yahoo! That means improved performance,
to do, and she is certainly not trying to estab- of new leadership it had. Which brings us back
aggressive growth, and more benefits for
lish some kind of standard for the workplace.” to the story behind the Mayer story: Yahoo!, a
everyone, including employees who happen to