Lever your logic
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Organizations are becoming more and more paralyzed by the fact that they don’t have sufficient grip on their logic.
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The document discusses the need for an organization map technology framework for big data. It notes that while small-scale data architectures exist, there is no extensive reference architecture available currently. It proposes that an organization map technology framework could help organizations map their technology to functions and processes to better understand, manage and define large volumes of data. The framework would help address issues of information asymmetry that currently exist between different parts of supply chains due to a lack of interoperable data. It provides an example of information asymmetry between small coffee farmers and roasters due to data incompatibility issues.
Selling knowledge management services in your organization
Deloitte is the largest private professional services firm in the world, with over 200,000 professionals generating $32 billion annually. The document discusses Deloitte's approach to knowledge management, which aims to capture both explicit and tacit knowledge to improve efficiency. It outlines key lessons learned, including establishing clear governance, defining knowledge management goals, continually justifying the business case, and recognizing that changing culture and behaviors is the greatest challenge. Ultimately, knowledge management seeks to get the right information to the right people at the right time to support business goals.
Dit yvol2iss28
This document summarizes an article from the DITY Newsletter about justifying ITIL implementation. It discusses how IT departments often do not communicate their value to the business, resulting in decisions based primarily on cost. The article then provides examples of how ITIL can help "do more, with more, for less" by increasing efficiency and productivity rather than just cutting costs. Specific areas where ITIL can generate rapid ROI, such as in vendor management savings, bandwidth management savings, and asset management savings, are highlighted.
Insource or Outsource Ultimate IT Dilemma.pdf
Should you insource or outsource your IT operations? Explore the pros and cons of each option with our ultimate IT dilemma guide. Get expert insights and practical tips on how to make the right decision for your organization. Stay competitive and optimize your IT strategy today
Dit yvol2iss30
This document summarizes an article that discusses how to organize an IT department to successfully implement ITIL best practices. It recommends maintaining existing technical silos but creating cross-functional teams to perform ITIL processes. These virtual teams are pulled from different silos as needed, similar to how a fire department responds to emergencies. The article also emphasizes that ITIL processes describe work, not organizational structure, and that only modest changes may be needed, not a full reorganization.
Six principles of The Technology Garden
This presentation introduces the 6 principles documented in the book The Technology Garden, which presents how to deliver enterprise IT sustainably and with maximum business value.
TripleTree Compliance
This document discusses the evolving landscape of enterprise compliance solutions. It notes that compliance has become a top priority for companies due to the large number of regulations they must address. While many vendors offer point solutions that focus on specific compliance areas, the document argues that companies need integrated platforms that can manage compliance across the entire enterprise in a consistent manner. It outlines key components that should be included in comprehensive compliance solutions and governance, risk, and compliance programs. Finally, it presents models for how compliance solutions can take a holistic "top-down/bottom-up" approach to better meet enterprises' evolving needs.
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More from Thei Geurts
Libraries are vitamin hubs for the mind
Based on a request of a Dutch newspaper I wrote a concise opinion about the importance of libraries.
Een eigen wereld - A world of their own
A selection of pictures from a book about garden of Our Lady's Abbey in Oosterhout. The book itself guides the reader throughout the history of the garden en contains more than 300 pictures.
Profile and cv summary Thei Geurts
Thei Geurts is an experienced multidisciplinary manager and consultant with a passion for knowledge transfer and information technology innovation. Over his career, he has held roles such as librarian, library director, and information manager. He offers vast experience in areas like strategy, product innovation, knowledge management, and business development. Thei is known for his domain expertise, amiable nature, drive for quality, and ability to achieve outstanding results under pressure.
Samenvatting en cv Thei Geurts
Summary of profile, career, capabilities and achieved results (in Dutch).
Systems of denial in policy making
The concept of systems of denial was introduced in a paper by Andrew Hill and Stephen Gerras about strategic resistance to military innovation. They explored how successful organizations focus organizational energy and attention on refining their dominant theories of competition, often resulting in dysfunctional organizational responses, or systems of denial, to strategic anomalies - inconvenient information - that contradict assumptions.
The behavior patterns of these systems apply not only to successful armies, but also to e.g. IT-departments, businesses and the public sector.
It may be obvious that smarter ways of creating and executing policies will be prime targets for systems of denial. Organizations that want to innovate by implementing systems based on contextual intelligence, cognitive computing, robotic process automation (RPA) and similar smart systems for various types of knowledge workers, must be extremely alert to spot resistance symptoms.
Managing model-driven applications
When implementing a new business application, most organizations feel they need to choose between “build” versus “buy”. Building your own application means everything is possible, but building complex applications is a risky venture. Buying a standard application provides all the advantages of pre-configuration, but has limited flexibility. Although most organizations prefer standard applications, they end up adapting them, leading to high cost of ownership, and long change cycles.
However, a third approach has emerged, reconciling the differences between build and buy. Model-driven applications come with an out-of-the-box configuration, as would be expected of a packaged business application, yet it can be adapted without development effort.
The main characteristic of a model-based application is that the business rules and business logic are not stored within the application, but are defined, stored and maintained in a user-accessible repository. Making changes in that repository then automatically leads to changes in the application.
The paper focuses on strategy, organization and cultural aspects of managing model-driven business applications, such as Be Informed.
Synthesizing your thoughts in one image
This document summarizes an image that synthesizes the author's core thoughts on accessible, assessable, and actionable knowledge. The image depicts circles representing crucial concepts in the knowledge economy, which can be discussed individually. It shows the relationship between values/norms, rules, context, decisions, actions, and outcomes. Events trigger conversations with a knowledge system to assess situations and determine actions. Additional images may provide more detail on topics like the virtuous spiral and integrated value chain. The goal is to create a shared knowledge network that supports contextual decision making and moving from insight to action.
De som der delen; wendbaarheid bij kennisgedreven interacties
Organisaties opereren in steeds sneller veranderende omgevingen. Veranderingen in klantengedrag, wet- en regelgeving, technologie en marktomstandigheden maken hun omgeving steeds complexer en hebben een verlammend effect op de wendbaarheid. Organisaties moeten methoden vinden om weer wendbaar te worden en om te kunnen gaan met continue verandering.
Challenges of the Interaction Economy
This document discusses embracing complexity in the public, finance, and healthcare sectors. It begins by outlining the challenges of operating in today's interaction economy, where change is constant and complexity arises from social, dynamic, and emerging factors. It advocates embracing complexity by taking a "blank canvas" approach to redesign processes and systems in a model-driven way focused on dynamic case management rather than rigid processes. The document then provides examples of how this approach could empower users in each sector by streamlining services, increasing efficiency and responsiveness to changing needs.
From regulatory rigidness to meaningful resilience
Regulations are growing faster than the GDP. It becomes more and more clear that ‘business as usual’ is cancelled. Old recipes don’t work anymore. The business operating system is coming to a grinding halt.
Mastering disruption, embracing complexity
Complexity cannot be reduced; it is a natural phenomenon. Consequently, instead of fighting complexity, organizations should embrace it.
Building on the Be Informed white paper “Embrace complexity, simplify your organization”, this white paper explains how organizations should embrace three important aspects of complexity: dynamic complexity, social complexity and emerging complexity. It also outlines what may happen with organizations that fail to do so. Co-authored by JW Ebbige and F. Buytendijk.
Transforming policy skepticism into policy co makership
This document discusses the increasing complexity of society and government policies and regulations. It argues that the complexity has led to problems like citizens and businesses losing track of which rules apply to them, increased administrative burden, and difficulties for politicians developing effective policies. The document proposes that using technology to convert laws and regulations into formal models could help increase transparency and allow citizens, businesses, and government agencies to better understand how policies apply in specific situations. This may help reduce skepticism about government and engage citizens and businesses in policy development. Four research tracks are proposed to further explore using policy modeling.
De kenniseconomie: fictie of werkelijkheid?
Article about the knowledge economy published in Jan. 2009.
We leven in een kenniseconomie, tenmiste dat is wat alom wordt beweerd. Maar hoe komt het dan dat wij daar niets van merken? Gewoonten uit de oude economie domineren nog steeds ons handelen. Machtsposities die gebaseerd zijn op informatie – of beter gezegd op het verhullen van informatie voor eindgebruikers – worden krampachtig in stand gehouden. Zelfs als dat tot rampen zoals de recente kredietcrisis leidt.
Gepubliceerd in Intellektueel Kapitaal, januari 2009.
Kennis als vermogen tot effectieve actie
This is a white paper that I wrote some years ago in Dutch about supporting knowledge workers in knowledge intensive organizations.
Enterprise Content Management
Brochure in Dutch that I wrote in 2007 for Be Value about digital sources-digital gold, describing the opportunities and variants of enterprise content management up to reference data management and knowledge management.
Do you remember the time when compliance was a burden?
This publication contains a short narrative. The narrative asks the question “Do you remember the time when compliance was a burden?” Instead of futilely complaining about everything that makes our life complex and troublesome, we start by describing a future situation in which this question is fully legitimate. This leads to an intriguing perspective of what is needed to become an “entrepreneur of meaning” in the GRC space. We describe an actionable framework and the underlying principles that allow you to break the vicious spiral in which you are caught.
Innovation by putting purpose into practice
Policies expressed in legislation are the basis upon which public services are built. Therefore one would expect that legislation and innovative use of legislation is a key element in eGovernment initiatives. However, it almost seems that policies and their expressions in legislation live in a parallel universe of the eGovernment universe. eGovernment initiatives usually don’t make a direct connection between purpose (intended effect) and practice (operations and outcome). This affects the overall ability of governments to execute policies and the sustainability of eGovernment initiatives. We conclude that innovation by putting purpose into practice is a game changing Megatrend, a trend that has already started, as research and case studies proof. The ‘alternative’ for not engaging in this trend is unacceptable long cycle times, eroded agility, affected governance and compliance, high costs which are multiplied by doing the same in multiple places, evitable administrative burdens and red tape, decreased productivity gains of rare resources, and various forms of sub-optimization.
Putting purpose into practice by synthesizing policy making and policy execution yields considerable economic and social benefits, as initiatives in The Netherlands proof.
Geurts supporting the-agile-enterprise
Abstract
The shift from transformation activities to interactions represents a broad shift in the
nature of economic activity. Enterprises looking to succeed in today’s rapid-paced new
economy must be agile, innovative and rapidly responsive to changes in their business
environment.
The number of employees doing interactive and cognitive work is increasing rapidly.
Supporting knowledge workers becomes of vital importance for the ability of enterprises
to survive in a networked knowledge economy. By regarding knowledge as a production
factor and by supporting knowledge workers, enterprises can achieve great breakthroughs
in quality, productivity and impact. The emphasis in this vision is placed on “being able
to use knowledge” instead of “having knowledge”.
Traditional capabilities and enablers are not sufficient to meet the challenges of an
enterprise environment that isshifting from push driven to pull driven. It requires inter
alia an agile infrastructure. To support the business transformation there is need for
Enterprise architecture that deals not only with technical capabilities, but also with
information and knowledge, organizational and process capabilities. Knowledge
‘architecture’ is the most forgotten discipline within enterprise architecture. Today we
model and design everything (data, processes,organizations etc.) but not knowledge. To
combat the shrinking half-life of knowledge, organizations are forced to develop new
methods of establishing and managing knowledgeprocesses, authentic sources and their
owners. This transformation should be embedded in a Business agility program. An
enterprise agility value center acts as the nucleus for the business driven action
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De som der delen; wendbaarheid bij kennisgedreven interacties
De som der delen; wendbaarheid bij kennisgedreven interacties
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永久可查学历认证【微信：A575476】【(QMUE毕业证书)英国爱丁堡玛格丽特女王大学毕业证成绩单Offer】【微信：A575476】（留信学历认证永久存档查询）采用学校原版纸张、特殊工艺完全按照原版一比一制作（包括：隐形水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠，文字图案浮雕，激光镭射，紫外荧光，温感，复印防伪）行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备，十五年致力于帮助留学生解决难题，业务范围有加拿大、英国、澳洲、韩国、美国、新加坡，新西兰等学历材料，包您满意。
【业务选择办理准则】
一、工作未确定，回国需先给父母、亲戚朋友看下文凭的情况，办理一份就读学校的毕业证【微信：A575476】文凭即可
二、回国进私企、外企、自己做生意的情况，这些单位是不查询毕业证真伪的，而且国内没有渠道去查询国外文凭的真假，也不需要提供真实教育部认证。鉴于此，办理一份毕业证【微信：A575476】即可
三、进国企，银行，事业单位，考公务员等等，这些单位是必需要提供真实教育部认证的，办理教育部认证所需资料众多且烦琐，所有材料您都必须提供原件，我们凭借丰富的经验，快捷的绿色通道帮您快速整合材料，让您少走弯路。
留信网认证的作用:
1:该专业认证可证明留学生真实身份
2:同时对留学生所学专业登记给予评定
3:国家专业人才认证中心颁发入库证书
4:这个认证书并且可以归档倒地方
5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息
6:个人职称评审加20分
7:个人信誉贷款加10分
8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才
→ 【关于价格问题（保证一手价格）
我们所定的价格是非常合理的，而且我们现在做得单子大多数都是代理和回头客户介绍的所以一般现在有新的单子 我给客户的都是第一手的代理价格，因为我想坦诚对待大家 不想跟大家在价格方面浪费时间
对于老客户或者被老客户介绍过来的朋友，我们都会适当给一些优惠。
选择实体注册公司办理，更放心，更安全！我们的承诺：可来公司面谈，可签订合同，会陪同客户一起到教育部认证窗口递交认证材料，客户在教育部官方认证查询网站查询到认证通过结果后付款，不成功不收费！
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Lever your logic
- 1. Lever your logic Thei Geurts
- 2. Lever your logic variations in logic support Strategy Execution Logic 1 32 1 2 3 Straight Through Processing is dominant e.g. claims handling Opinion and Advice is dominant e.g. consultancy Regulation and Interpretation Is dominant e.g. public services supports performs based on drives
- 3. Lever your logic Why is it increasingly difficult to realize ambitious goals for more efficient operations, lower cost of ownership and greater agility in a sustainable way? Organizations are becoming more and more paralyzed by the fact that they don’t have sufficient grip on their logic. Thereby is logic by far the number one consumer of management attention and premier candidate for result leverage. Levering logic requires an enterprise platform that is driven by your business logic.
- 4. See also: Lever your logic Whitepaper