2. Who We Are
• Level Up Your Home, LLC is a national Smart Home technology
company with corporate offices located outside of Boston, MA.
• Level Up helps customers make the most out of technology
capabilities in their home in an easy to use way that anyone can
control and understand.
• We specialize in leading brands of internet connected products
including audio, video, temperature control, security and lighting
categories for both residential and commercial spaces.
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3. Our Leadership Team
Level Up Your Home Corporate Office
33 Boston Post Road, Suite 110, Marlboro, MA
Jen Kelmer
CEO/President
Marlboro, MA
Justin Lemay
VP, Operations
Marlboro, MA
Doug Mardula
VP, Sales
San Francisco, CA
Dennis Natoli
Customer Experience
Manager
Marlboro, MA
Jim Mallett
Sales Experience Manager
Phoenix, AZ
4. Distribution
• Smart Home Consultation service with
custom design is core to our business.
• Level Up provides quality in home
engagements that provide our customers
expert and trusted advice on what products
and technologies help them get the most
enjoyment out of their home.
• We both sell, install, educate on and service
the product lines we feature.
• We reach customers through our direct
business (website, call center and in the
future small pop up retail locations) and
partner distribution points with regional
Sotheby’s real estate professionals and
through Amazon’s Home Services platform.
Example Distribution:
5. Product Categories
• Simplified Home Automation
• Multi-room Audio/Video
• Wireless Network Upgrades
• Lighting and shades
• Surveillance
• Temperature
Example Brands and Affiliations:
6. • Boston
• Manchester
• Providence
• Hartford
• New York City
• Long Island, NY
• New Jersey (all)
• Philadelphia
• Washington, DC
• Charlotte
• South Carolina
• Atlanta
• Birmingham
• Miami
• Orlando
• Tampa
• Nashville
• Detroit
• Chicago
• Dallas
• Houston
• Denver
• Salt Lake City
• Phoenix
• Las Vegas
• San Francisco
• Los Angeles
• San Diego
• Seattle
• Portland
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Sales and Service Markets
Level Up Your Home provides US Service coverage 50 miles from
markets noted.
Level Up manages, certifies and contracts with 45 professional
companies with 100 certified technician experts to provide high
quality in home customer engagements.
7. Our Commitment
• Strive for complete customer satisfaction.
• Be leaders in Smart Home technology capabilities that provide
differentiable, better experiences and grow the business.
• Maintain the highest quality home sales and service experiences that
are the trusted qualities of the Level Up brand.
• Ensure our Business partners, Customers, and Employees love
working with us.