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Who is VIA?


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VIA is the most successful company dedicated to helping people love where they live! Our clients and industry partners love us due to our focus on ease of use, reliability, great service and on time delivery.

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Who is VIA?

  1. 1. VIA International is the home technology provider for today’s sophisticated, luxury homeowner. VIA’s clients enjoy state-of-the-art home technology including home theater, home automation, IT networks, and custom audio video solutions that integrate elegantly or disappear entirely within the home’s design. As the nation’s largest and most- awarded home technology integration firm, VIA is uniquely qualified to provide its clients home technology that is fun, reliable, and intuitive. VIA has more than 100 years of combined experience serving ultra-high net worth luxury homeowners worldwide and employs over 300 trusted professionals with deep domain expertise to provide consistent and reliable 24/7 concierge-level service. To learn several reasons why VIA is your best choice for high-performance home technology solutions, and to learn what sets VIA apart from everyone else in the industry, see: The VIA Advantage About VIA The Digital Concierge
  2. 2. We realize selecting the right Home Technology contractor for your home or business is a challenge. The choice you make will stay with you long after the installation is complete. Every company you speak with will tell you that they are the best for your particular project, but how can you know for sure? The following points are why so many of the most discriminating consumers have chosen to work with VIA companies in the past, and continue to call on us again and again. THE MOST AWARD-WINNING FIRM OF OUR KIND Aiming for excellence pays off. VIA is recognized consistently by receiving an average of seven awards annually. Over the years, VIA companies have received more than 150 awards from industry associations and peers.
  3. 3. ARTISAN LEVEL CRAFTSMANSHIP It’s not what we do, it’s how we do it. VIA’s work is meticulous and we employ people that are passionate about quality. Our technicians consistently win peer-awards for their craftsmanship. SIMPLE, AWARD-WINNING USER INTERFACE The best technologies are simple to use. Decades of experience have taught us what clients love and what they have no interest in. The user interface for our systems has earned many awards—even from our industry peers. TECHNOLOGY INTEGRATION THAT IS SENSITIVE TO INTERIOR DESIGN The best technologies meld into the home’s architecture and furnishings. Architects, designers, and builders choose VIA first because of our experience and approach to making technology blend seamlessly into the home. IN-HOUSE, ENTERPRISE-GRADE IT IT is not just for the office anymore. System reliability depends on robust network architecture. VIA’s networks are enterprise-grade, not DIY. VIA employs highly trained IT professionals who specialize in and deliver enterprise-grade networks.
  4. 4. NO SUBCONTRACTORS Everyone who works at your home is part of VIA—mind, body, and soul. The VIA technical staff has over 1,500 years of collective experience. FOCUSED ON YOUR EXPERIENCE, NOT THE GADGETS Our passion is seeing our clients enjoy using the technology systems we deliver. With over 20 years of delivering cutting edge technology systems we long ago outgrew the fascination with technology itself. Instead, we are focused on the comfort, convenience, entertainment, and peace of mind that we can provide for our clients. The technology is just icing on the cake. BRAND AGNOSTIC We’re not married to any particular brand. Because of our reputation, VIA is sought after by all the major manufacturers of technology products. That gives us the ability to specify the solution that’s right for the client, regardless of brand. CLIENT RETENTION Our clients come back, time and time again. Many of our clients have used us for their second, third, and even fourth homes. And when their friends rave about the experience, they send them to us. We love new clients. But we love our existing clients just as much.
  5. 5. Consultation & Design Working with a vast number of tech-savvy clients in some of the nation’s finest estate homes over a period of nearly 20 years has engendered a knowledge base that is unmatched in the residential systems industry. The VIA design team has an intimate understanding of how people use technology at home, what products and solutions work, which ones don’t, which ones play well with others, what features clients use and appreciate, and even which ones are considered a waste of money. Services Engineering & Documentation An architect produces very detailed floor plans in order to turn an idea into a buildable home. Much collaboration is needed between the architect and client to ensure that the end result is what was envisioned. Likewise, your home’s technology systems need to be engineered and documented well in advance of the actual construction of the home. Discussing your audio/video, home automation,  network,  lighting, motorized shades / drapery, and security needs with VIA early in the home design phase results in necessary coordination between your architect, interior designer, builder, and all affected subcontractors. Project Management A truly successful installation hinges on great  Project Management. Since today’s home automation  systems connect to many of your home’s subsystems, such as audio/video systems, climate,  lighting, motorized drapery/shades, pool, security, surveillance camera systems, gates, etc, careful coordination is required to ensure that all of the details of the project are planned in advance with the other subcontractors on your project. Implementation The implementation stage of your project is when all of the various “ingredients” that make up your audio/video systems, control systems, lighting, shades, network, etc get installed. Just like a great chef, not only are the quality of the ingredients important to an amazing meal, so is the skill in putting the right ingredients together. The same analogy holds true for your home technology systems, first the right products need to be specified and second, they need to be installed properly to perform at peak level.
  6. 6. Programming Today’s advanced control systems make controlling your home easy…potentially. Selecting a well-known and respected control system manufacturer is not enough. A control system only operates intuitively if it is programmed properly. We find in more than 90% of cases when a client was unhappy with their control system it was due to poor programming of their control system. A good programmer needs much more than simply knowledge of how to program a control system, they need to make it intuitive to people that aren’t techie propeller-heads. Services Performance Calibration Are you aware that in order for your audio video systems to perform at peak levels, they need to be professionally calibrated? Far too often we see home theater systems, media rooms, and television displays that are not performing to the level they are capable of. VIA technicians perform that last vital step in maximizing the performance of your investment by using specialized calibration equipment to optimize your picture and sound. Lifetime Support There are two simple truths about electronics: 1 – they are going to need service or replacement at some point, and 2 – technology keeps advancing and getting better. Most VIA locations have 24/7 service available, ensuring that when a critical system needs service you don’t have to wait several days for service, which is the norm with most home technology integration firms. Beyond service calls, VIA fulfills the role of a Digital Concierge by being your technology consultant; your trusted advisor on all things home technology related. The pace of innovation is only increasing, and trying to make sense of new technologies can be daunting. Our business is to keep up with the latest home technology trends and determine if new products are hype or the next “must have”. As the years pass by and significant new technologies emerge, VIA will reach out to you proactively and notify you of recommended upgrades, to ensure you are enjoying the latest in entertainment, security, and intuitive controls that make life easier and more fun. Home Monitoring Home Monitoring is a popular new technology that offers you peace of mind. With VIA’s Home Manager dashboard, you can monitor your home 24 hours a day / 7 days a week from anywhere in the world with Internet access. View system health status, lighting and temperature conditions, door and gate access logs, security cameras, and more from a unified, secure Web interface.
  7. 7. Pricing Pricing Guidelines for Digital Home Automation High Level Pricing Rule of Thumb • $10 - $50 Per Air Conditioned Square Foot • 5% - 15% of the Home’s Sale Price Pricing Considerations • Number of Solution Areas or Categories • Performance Level of Each Category (Basic, Enhanced, Premium) • Square Footage
 • Number of Rooms and/or Users of the System
 • New Home Build vs. Retro-fit of an Existing Home