Barbara has worked as an agent for Air Canada for over nine years and is highly respected by her manager and fellow workers. She is able to successfully complete multiple tasks under deadline pressure and is a valuable source of support and knowledge sharing. Her manager finds her to be consistently pleasant and dedicated, tackling all assignments with a smile.

1. December 07,2012
To Whom lt May Concern,
This is my personal recommendation for Barbara Gmitrowski.
I am the Canadian Call Center Lead Agent for Air Canada Rates and Ticketing.
Barbara and I have worked together for over nine years. Barbara is one of my top
Agents and is someone I rely on.
She is highly respected and is a valuable source of support to her fellow workers.
One of Barbara's greatest strengths is her ability to share her knowledge in a
manner that makes it easy for others to understand. She is a natural teacher and
it is this talent that her co-workers appreciate and trust.
She is able to successfully complete multiple tasks with favorable results despite
deadline pressure. She has proven to be a take-charge person who is able to
successfully make decisions and implement them. I find her to be consistently
pleasant, tackling all assignments with dedication and a smile.
It is an absolute pleasure to have Barbara on my team; Barbara would be an
asset to any team.
Tanis Popovitch
Lead Agent Air Canada Rates and Ticketing
Winnipeg Call Center
355 Portage Avenue
Winnipeg, Manitoba
R3C 2N2
-f;. P*p"*i.t