Slides of my talk "Lessons learned scrum mastering distributed teams" at Agile Manchester 2019

1. Lessons learned scrum
mastering distributed teams
Antonio Cobo
@Mind_of_AC

2. @Mind_of_AC

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6. Does any of your team members use
instant message app with the mobile?
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7. Does any of your team members answer
emails from outside the office?
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8. Does any of your team members work
from home one day (or more) a week?
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9. You work on a distributed team!
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10. My current team
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1 Business Analyst
1 Product Owner
1 Engineering Lead
1 Delivery Lead
1 Scrum Master*
1 QA
1 Dev
1 Dev
1 Dev
1 Dev
1 Dev *

11. My previous team
@Mind_of_AC
1 Product Owner*
1 Engineering Lead
1 QA
1 Dev
1 Dev
1 Dev
1 Dev
1 Scrum Master
1 Dev
1 Dev
1 Dev
1 Dev
1 Architect 1 Dev

12. Why do we prefer co-located teams?
@Mind_of_AC

13. @Mind_of_AC

14. @Mind_of_AC
https://www.lynda.com/Business-Skills-tutorials/Communication-Tips/170778-2.html

15. @Mind_of_AC
Is it possible to successfully deliver
value on a distributed team?

16. @Mind_of_AC
Ideal scenario vs reality

17. Communication with my teams
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18. Visual communication is better
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19. Voice communication
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20. Voice communication
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● Mute yourself

21. Voice communication
@Mind_of_AC
● Mute yourself
● Webcam on!

22. Voice communication
@Mind_of_AC
● Mute yourself
● Webcam on!
● Breath

23. Voice communication
@Mind_of_AC
● Mute yourself
● Webcam on!
● Breath
● Allow people to talk

24. Voice communication
@Mind_of_AC
● Mute yourself
● Webcam on!
● Breath
● Allow people to talk
● SM ensures everyone participates equally

25. Voice communication
@Mind_of_AC
● Mute yourself
● Webcam on!
● Breath
● Allow people to talk
● SM ensures everyone participates equally

26. Voice communication
@Mind_of_AC
● Mute yourself
● Webcam on!
● Breath
● Allow people to talk
● SM ensures everyone participates equally

27. Distributed teams events
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• Daily catch up
• Refinement / conversation
• Review / demo
• Planning / forecasting
• Retrospective

28. Daily catch up
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29. Daily catch up
@Mind_of_AC
● Screen share with the digital board

30. Daily catch up
@Mind_of_AC
● Screen share with the digital board
● Allow people to talk

31. Daily catch up
@Mind_of_AC
● Screen share with the digital board
● Allow people to talk
● SM ensures everyone participates equally

32. Daily catch up
@Mind_of_AC
● Screen share with the digital board
● Allow people to talk
● SM ensures everyone participates equally
● If you don’t talk mute yourself!
● Webcam on!

33. Daily catch up
@Mind_of_AC
● Screen share with the digital board
● Allow people to talk
● SM ensures everyone participates equally
● If you don’t talk mute yourself!
● Webcam on!

34. Daily catch up
@Mind_of_AC
● Screen share with the digital board
● Allow people to talk
● SM ensures everyone participates equally
● If you don’t talk mute yourself!
● Webcam on!

35. Daily catch up tips
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36. Daily catch up tips
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● Quick filter on the board (if you walk the people)

37. Daily catch up tips
@Mind_of_AC
● Quick filter on the board (if you walk the people)
● Rotate the person who share the board

38. Daily catch up tips
@Mind_of_AC
● Quick filter on the board (if you walk the people)
● Rotate the person who share the board
● Try to walk the stories on the board

39. Refinement / conversation
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40. Refinement / conversation
@Mind_of_AC
● PO or BA sharing the screen

41. Refinement / conversation
@Mind_of_AC
● PO or BA sharing the screen
● SM to ensure every opinion is considered

42. Refinement / conversation
@Mind_of_AC
● PO or BA sharing the screen
● SM to ensure every opinion is considered
● SM to collect the estimations on direct message

43. Refinement / conversation
@Mind_of_AC
● PO or BA sharing the screen
● SM to ensure every opinion is considered
● SM to collect the estimations on direct message
● If you don’t talk mute yourself!
● Webcam on!

44. Refinement / conversation
@Mind_of_AC
● PO or BA sharing the screen
● SM to ensure every opinion is considered
● SM to collect the estimations on direct message
● If you don’t talk mute yourself!
● Webcam on!

45. Refinement / conversation
@Mind_of_AC
● PO or BA sharing the screen
● SM to ensure every opinion is considered
● SM to collect the estimations on direct message
● If you don’t talk mute yourself!
● Webcam on!

46. Review / demo
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47. Review / demo
@Mind_of_AC
● Every member sharing their screen to demo

48. Review / demo
@Mind_of_AC
● Every member sharing their screen to demo
● SM to invite external people to the demo

49. Review / demo
@Mind_of_AC
● Every member sharing their screen to demo
● SM to invite external people to the demo
● If you don’t talk mute yourself!
● Webcam on!

50. Review / demo
@Mind_of_AC
● Every member sharing their screen to demo
● SM to invite external people to the demo
● If you don’t talk mute yourself!
● Webcam on!
● If nothing to demo… walk the board

51. Review / demo
@Mind_of_AC
● Every member sharing their screen to demo
● SM to invite external people to the demo
● If you don’t talk mute yourself!
● Webcam on!
● If nothing to demo… walk the board

52. Review / demo
@Mind_of_AC
● Every member sharing their screen to demo
● SM to invite external people to the demo
● If you don’t talk mute yourself!
● Webcam on!
● If nothing to demo… walk the board

53. Planning / forecasting
@Mind_of_AC

54. Planning / forecasting
@Mind_of_AC
● PO or SM sharing the screen

55. Planning / forecasting
@Mind_of_AC
● PO or SM sharing the screen
● SM to ensure every opinion is considered

56. Planning / forecasting
@Mind_of_AC
● PO or SM sharing the screen
● SM to ensure every opinion is considered
● If you don’t talk mute yourself!
● Webcam on!

57. Planning / forecasting
@Mind_of_AC
● PO or SM sharing the screen
● SM to ensure every opinion is considered
● If you don’t talk mute yourself!
● Webcam on!

58. Planning / forecasting
@Mind_of_AC
● PO or SM sharing the screen
● SM to ensure every opinion is considered
● If you don’t talk mute yourself!
● Webcam on!

59. Retrospective
@Mind_of_AC

60. Retrospective
@Mind_of_AC
● SM sharing the screen

61. Retrospective
@Mind_of_AC
● SM sharing the screen
● SM to ensure every opinion is considered

62. Retrospective
@Mind_of_AC
● SM sharing the screen
● SM to ensure every opinion is considered
● If you don’t talk mute yourself!
● Webcam on!

63. Retrospective
@Mind_of_AC
● SM sharing the screen
● SM to ensure every opinion is considered
● If you don’t talk mute yourself!
● Webcam on!

64. Retrospective
@Mind_of_AC
● SM sharing the screen
● SM to ensure every opinion is considered
● If you don’t talk mute yourself!
● Webcam on!

65. Interactive Retrospective Boards
@Mind_of_AC

66. Interactive Retrospective Boards
@Mind_of_AC
● https://www.scatterspoke.com/

67. Interactive Retrospective Boards
@Mind_of_AC
● https://www.scatterspoke.com/

68. Interactive Retrospective Boards
@Mind_of_AC
● https://www.scatterspoke.com/

69. Interactive Retrospective Boards
@Mind_of_AC
● https://www.scatterspoke.com/

70. Interactive Retrospective Boards
@Mind_of_AC
● https://www.scatterspoke.com/
● http://www.ideaboardz.com/

71. Interactive Retrospective Boards
@Mind_of_AC
● https://www.scatterspoke.com/
● http://www.ideaboardz.com/

72. Interactive Retrospective Boards
@Mind_of_AC
● https://www.scatterspoke.com/
● http://www.ideaboardz.com/

73. Interactive Retrospective Boards
@Mind_of_AC
● https://www.scatterspoke.com/
● http://www.ideaboardz.com/

74. Interactive Retrospective Boards
@Mind_of_AC
● https://www.scatterspoke.com/
● http://www.ideaboardz.com/
● Webex whiteboards

75. Interactive Retrospective Boards
@Mind_of_AC
● https://www.scatterspoke.com/
● http://www.ideaboardz.com/
● Webex whiteboards

76. Interactive Retrospective Boards
@Mind_of_AC
● https://www.scatterspoke.com/
● http://www.ideaboardz.com/
● Webex whiteboards
● Confluence page

77. Interactive Retrospective Boards
@Mind_of_AC
● https://www.scatterspoke.com/
● http://www.ideaboardz.com/
● Webex whiteboards
● Confluence page

78. Interactive Retrospective Boards
@Mind_of_AC
● https://www.scatterspoke.com/
● http://www.ideaboardz.com/
● Webex whiteboards
● Confluence page
● Hipchat dedicated room

79. Interactive Retrospective Boards
@Mind_of_AC
● https://www.scatterspoke.com/
● http://www.ideaboardz.com/
● Webex whiteboards
● Confluence page
● Hipchat dedicated room

80. Retrospective tips
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81. Retrospective tips
@Mind_of_AC
● Try to change format as much as you can

82. Retrospective tips
@Mind_of_AC
● Try to change format as much as you can
● Need ideas? https://retromat.org/en/

83. Retrospective tips
@Mind_of_AC
● Try to change format as much as you can
● Need ideas? https://retromat.org/en/

84. Retrospective tips
@Mind_of_AC
● Try to change format as much as you can
● Need ideas? https://retromat.org/en/

85. Retrospective tips
@Mind_of_AC
● Try to change format as much as you can
● Need ideas? https://retromat.org/en/
● No phones

86. Retrospective tips
@Mind_of_AC
● Try to change format as much as you can
● Need ideas? https://retromat.org/en/
● No phones
● No laptops

87. Retrospective tips
@Mind_of_AC
● Try to change format as much as you can
● Need ideas? https://retromat.org/en/
● No phones
● No laptops
● Icebreakers are powerful, use them!

88. Retrospective tips
@Mind_of_AC
● Try to change format as much as you can
● Need ideas? https://retromat.org/en/
● No phones
● No laptops
● Icebreakers are powerful, use them!
● Ask for feedback for each retrospective

89. Apply to remote retrospective
@Mind_of_AC

90. Apply to remote retrospective
@Mind_of_AC
● Prepare for the retro

91. Apply to remote retrospective
@Mind_of_AC
● Prepare for the retro
● Need ideas? Ask the team - www.typeform.com

92. Apply to remote retrospective
@Mind_of_AC
● Prepare for the retro
● Need ideas? Ask the team - www.typeform.com
● Ensure the actions are properly captured

93. Apply to remote retrospective
@Mind_of_AC
● Prepare for the retro
● Need ideas? Ask the team - www.typeform.com
● Ensure the actions are properly captured
● When only one person is remote…

94. Apply to remote retrospective
@Mind_of_AC
● Prepare for the retro
● Need ideas? Ask the team - www.typeform.com
● Ensure the actions are properly captured
● When only one person is remote…
● …find a screen to see ONLY their webcam

95. Apply to remote retrospective
@Mind_of_AC
● Prepare for the retro
● Need ideas? Ask the team - www.typeform.com
● Ensure the actions are properly captured
● When only one person is remote…
● …find a screen to see ONLY their webcam

96. Wrapping up
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97. Wrapping up
@Mind_of_AC
• Webcam ON!

98. Wrapping up
@Mind_of_AC
• Webcam ON!
• Possibility of video call at any moment

99. Wrapping up
@Mind_of_AC
• Webcam ON!
• Possibility of video call at any moment
• Allow people time to talk equally

100. Wrapping up
@Mind_of_AC
• Webcam ON!
• Possibility of video call at any moment
• Allow people time to talk equally
• Mute if you don’t talk

101. Wrapping up
@Mind_of_AC
• Webcam ON!
• Possibility of video call at any moment
• Allow people time to talk equally
• Mute if you don’t talk
• Involve the whole team

102. Wrapping up
@Mind_of_AC
• Webcam ON!
• Possibility of video call at any moment
• Allow people time to talk equally
• Mute if you don’t talk
• Involve the whole team
• Make every retrospective UNIQUE!

103. Wrapping up
@Mind_of_AC
• Webcam ON!
• Possibility of video call at any moment
• Allow people time to talk equally
• Mute if you don’t talk
• Involve the whole team
• Make every retrospective UNIQUE!
• If you can, organise regular trips

104. Antonio Cobo
antonio.cobo@bjss.com
Thanks!
@Mind_of_AC