Lessons from
Natural Disaster
Mitigation &
Management
 Preparedness facilitates
resiliency and recovery
 A networked approach is more
effective for resiliency and
recovery
 “The poor get screwed.”
- Burrell Montz, PhD
What’s being asked of the economic
development community in
response to COVID-19?
• Grants & Loans
• Tracking & Monitoring
• Economic Reopening & Recovery Plans
• Communicate. Connect. Collaborate.
• Facilitate Business Innovation
• And more…
Economic Development Organizations that are most
effective during crisis response and recovery have:
• Inclusive economic development and business ecosystem, built on trust
• Established communication channels to share and collect information and resources
• Business Retention and Expansion Program
• Thorough understanding of local economy and role in regional economy
• Economic development strategy
• Ability to make decisions and act
Networks are Critical
When disasters strike, economic developers are the first-line response for the
business community. A steady flow of information and resources is critical for
supporting emergency response and recovery.
Albany County, NY
• No County Economic Development Organization, in
the process of creating one
• New Strategic Plan for EconDev
• New Economic Development Director
• Strong personal connections to local executive
businesses
• Needed to build relationships with small business
community and economic development partners
Greene County, NY
• Established EDO
• Updated Economic Development Strategy,
75% Complete
• Seasonal Tourism Economy
• Strong relationships with small businesses
and entrepreneurs
• Needed to build stronger connections to
regional partners and large employers
Know the Strengths
& Weaknesses of the
Network
Elements of
a Crisis
Response &
Recovery
Plan
l Crisis management team roles and responsibilities
l List actions that have been, and will be taken
l Connect actions with strategic planning initiatives and EDA priorities
l Identify online hub for current information and updates
l Clear health and safety guidelines for reopening by sector
l Profile of pre-crisis economy to set baseline
l Metrics and Milestones
Start with a SWOT
or Issues &
Opportunities Analysis
Critical
Communication
Channels
• Online Hub for Information,
Resources and Updates
• Segmented Current Contact Lists
(CRM or Email Marketing, updated via BR&E)
• Businesses by size, sector, ownership,
location
• Partners by role and responsibility
• Diverse Social Media
• Relationships with Traditional Media
• Physical Signage
Establishing communication channels is
much easier pre-disaster, but CAN be
created during response and recovery.
Supporting a health and safety culture
Disruption =
Opportunities
to Help
Businesses
Innovate
Disruption in
Food Supply
Chains
Forcing
Innovation &
Creating New
Market
Opportunities
Takeaways
l Conduct a “Recovery SWOT”
l Pivot existing projects and initiatives to part
of the response and recovery
l Step-up BR&E
Christa O. Franzi, CEcD
Director of Marketing & Communications
Sr. Project Manager
Successful economic development
initiatives require an interdisciplinary
perspective...
Contact:
(518) 899-2608
christa@camoinassociates.com
“ “
• Founded in 1999 as a full-service
economic development consulting
firm
• Completed work in 40 states
• Employ 24 full-time staff
• Only firm in the country to offer
this wide spectrum of services
About
Camoin
Services & Expertise
 Industry & Workforce Analytics
 Real Estate Development Services
 Economic & Fiscal Impact
 Strategic Planning
 Lead Generation & Business Connections
 Organizational Planning

Lessons for Economic Developers from the COVID-19 Crisis

  • 1.
    Lessons from Natural Disaster Mitigation& Management  Preparedness facilitates resiliency and recovery  A networked approach is more effective for resiliency and recovery  “The poor get screwed.” - Burrell Montz, PhD
  • 2.
    What’s being askedof the economic development community in response to COVID-19? • Grants & Loans • Tracking & Monitoring • Economic Reopening & Recovery Plans • Communicate. Connect. Collaborate. • Facilitate Business Innovation • And more…
  • 3.
    Economic Development Organizationsthat are most effective during crisis response and recovery have: • Inclusive economic development and business ecosystem, built on trust • Established communication channels to share and collect information and resources • Business Retention and Expansion Program • Thorough understanding of local economy and role in regional economy • Economic development strategy • Ability to make decisions and act
  • 4.
    Networks are Critical Whendisasters strike, economic developers are the first-line response for the business community. A steady flow of information and resources is critical for supporting emergency response and recovery.
  • 5.
    Albany County, NY •No County Economic Development Organization, in the process of creating one • New Strategic Plan for EconDev • New Economic Development Director • Strong personal connections to local executive businesses • Needed to build relationships with small business community and economic development partners Greene County, NY • Established EDO • Updated Economic Development Strategy, 75% Complete • Seasonal Tourism Economy • Strong relationships with small businesses and entrepreneurs • Needed to build stronger connections to regional partners and large employers Know the Strengths & Weaknesses of the Network
  • 6.
    Elements of a Crisis Response& Recovery Plan l Crisis management team roles and responsibilities l List actions that have been, and will be taken l Connect actions with strategic planning initiatives and EDA priorities l Identify online hub for current information and updates l Clear health and safety guidelines for reopening by sector l Profile of pre-crisis economy to set baseline l Metrics and Milestones Start with a SWOT or Issues & Opportunities Analysis
  • 7.
    Critical Communication Channels • Online Hubfor Information, Resources and Updates • Segmented Current Contact Lists (CRM or Email Marketing, updated via BR&E) • Businesses by size, sector, ownership, location • Partners by role and responsibility • Diverse Social Media • Relationships with Traditional Media • Physical Signage Establishing communication channels is much easier pre-disaster, but CAN be created during response and recovery.
  • 8.
    Supporting a healthand safety culture
  • 9.
    Disruption = Opportunities to Help Businesses Innovate Disruptionin Food Supply Chains Forcing Innovation & Creating New Market Opportunities
  • 10.
    Takeaways l Conduct a“Recovery SWOT” l Pivot existing projects and initiatives to part of the response and recovery l Step-up BR&E
  • 11.
    Christa O. Franzi,CEcD Director of Marketing & Communications Sr. Project Manager Successful economic development initiatives require an interdisciplinary perspective... Contact: (518) 899-2608 christa@camoinassociates.com “ “
  • 12.
    • Founded in1999 as a full-service economic development consulting firm • Completed work in 40 states • Employ 24 full-time staff • Only firm in the country to offer this wide spectrum of services About Camoin Services & Expertise  Industry & Workforce Analytics  Real Estate Development Services  Economic & Fiscal Impact  Strategic Planning  Lead Generation & Business Connections  Organizational Planning