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Leslie Highsmith's Professional Resume
- 1. leslie e. highsmith AllstateInsurance Claims Service Specialist May 2012-present File claims for customers Provide customer service and maintain business relationships Follow up on filed claims and with customers to ensure customer satisfaction Complete basic clerical duties including e-mailing, faxing, and answering phones OfficeMax Customer Service Representative June 2008-September 2009 Print Center Associate September 2009-April 2012 Finalized projects, including printing and auxiliary finishing tasks Ran registers and handled money Provided customer service and responded to inquires Worked in both team-based and individual environments RDD Field Services Research Associate April 2008-July 2008 Gathered consumer opinions Worked toward and met consumer satisfaction goals Aprendamos Intervention Team Administrative Assistant September 2007-April 2008 Instituted and maintained a filing system Checked e-mails and helped staff with organization experience New Mexico State University Associate Degree - General Studies May 2011 Mayfield High School Diploma May 2008 Literary Magazine, Editor-in-Chief Art Society, President Theatre, Vice President National Honor Society, Member Outstanding Senior Award, Recipient education skills e-mail: leslie.erin@ymail.com cell: 575.650.1756 2723 scenic circle, las cruces, new mexico 88011 references available upon request. Adobe Creative Suites Microsoft Office Apple iWorks General Computer Skills (Mac and PC) Ability to work, troubleshoot, and repair various copiers, scanners, and fax machines Familiarity with multi-line phone systems Knowledge of insurance regulations