Lisa Oswald has over 20 years of experience in healthcare compliance and privacy, most recently as Privacy Officer for Wolters Kluwer Health. She has held compliance roles at BJC Healthcare, University of Missouri Health System, and State Farm Insurance. Oswald has a Master's in Education from University of Missouri and a Bachelor's in Business Administration. She maintains certifications in healthcare privacy compliance and is a member of professional organizations.
The document discusses the importance of HIPAA compliance training for healthcare organizations. It notes that over 120 UCLA hospital staff inappropriately accessed a celebrity's health records, highlighting issues with HIPAA education and violations. The document advocates for interactive HIPAA training programs and compliance training sessions to properly educate staff on privacy policies. It also stresses the importance of evaluating training effectiveness using Kirkpatrick's four-level model to ensure decreased HIPAA violations over time.
Shannon Rowland is a Licensed Master Social Worker with over 15 years of experience in community relations, outreach, and healthcare. She is currently a Sales Consultant at Axxess Software Solutions where she manages the full sales cycle and meets sales expectations. Previously, she held Director roles focused on community relations at Therapy 2000 and Victoria Gardens of Frisco. She has a proven track record of developing partnerships, providing education and training, and expanding community networks.
This training on patient confidentiality can be effective in three key ways: by making employees aware of penalties for compromising patient information, keeping them updated on privacy practices, and discouraging criminal behavior regarding patient data. The Notice of Privacy Practices must also be regularly updated to include circumstances for using patient information, explain patient rights and covered entity obligations, and provide a contact for additional information.
Lee Hortman is a PharmD candidate at the University of Mississippi School of Pharmacy with extensive experience in various pharmacy practice settings including transplant, infectious disease, ambulatory care, cardiac ICU, institutional pharmacy, and pharmacy administration. He has completed leadership and advocacy rotations and has been involved in professional organizations, community service activities, and publishing opportunities. Upon graduation in 2018, he will be well prepared for pharmacy practice with a diverse clinical background.
This document discusses Oregon's ABCD for Healthy Kids program which provides Medicaid coverage for nearly 1 in 3 Oregon children through managed care organizations. It recommends implementing a Performance Improvement Project (PIP) using the CMS protocols to help coordinate care and connect systems. Key activities for the PIP include community engagement through parent forums and stakeholder interviews to help shape the project, as well as learning collaboratives and guidelines for providers. The goals are to understand families' healthcare experiences, improve care coordination, and rethink early education.
The document discusses the Health Insurance Portability and Accountability Act (HIPAA) and how organizations can protect patient privacy and confidentiality. HIPAA was enacted in 1996 to protect health insurance coverage and personal health information. From 2004-2006, over 120 UCLA hospital workers improperly accessed celebrity medical records, violating HIPAA. To prevent violations, the document recommends that healthcare facilities provide HIPAA training to all new employees, conduct annual refresher courses, and take immediate corrective action if violations occur to ensure privacy of patient information.
This document provides an overview of Merlin's work, including:
- Merlin has active country programs in multiple countries focused on health system strengthening and addressing diseases of poverty.
- Key programming areas include primary/secondary healthcare, reducing financial barriers to access, and reproductive/child health.
- Merlin works with various partners in each country on service delivery, capacity building, policy, and advocacy.
- Merlin's approach aligns with the WHO health system strengthening framework of improving service delivery, workforce, information, products, and financing.
The document discusses the importance of HIPAA compliance training for healthcare organizations. It notes that over 120 UCLA hospital staff inappropriately accessed a celebrity's health records, highlighting issues with HIPAA education and violations. The document advocates for interactive HIPAA training programs and compliance training sessions to properly educate staff on privacy policies. It also stresses the importance of evaluating training effectiveness using Kirkpatrick's four-level model to ensure decreased HIPAA violations over time.
Shannon Rowland is a Licensed Master Social Worker with over 15 years of experience in community relations, outreach, and healthcare. She is currently a Sales Consultant at Axxess Software Solutions where she manages the full sales cycle and meets sales expectations. Previously, she held Director roles focused on community relations at Therapy 2000 and Victoria Gardens of Frisco. She has a proven track record of developing partnerships, providing education and training, and expanding community networks.
This training on patient confidentiality can be effective in three key ways: by making employees aware of penalties for compromising patient information, keeping them updated on privacy practices, and discouraging criminal behavior regarding patient data. The Notice of Privacy Practices must also be regularly updated to include circumstances for using patient information, explain patient rights and covered entity obligations, and provide a contact for additional information.
Lee Hortman is a PharmD candidate at the University of Mississippi School of Pharmacy with extensive experience in various pharmacy practice settings including transplant, infectious disease, ambulatory care, cardiac ICU, institutional pharmacy, and pharmacy administration. He has completed leadership and advocacy rotations and has been involved in professional organizations, community service activities, and publishing opportunities. Upon graduation in 2018, he will be well prepared for pharmacy practice with a diverse clinical background.
This document discusses Oregon's ABCD for Healthy Kids program which provides Medicaid coverage for nearly 1 in 3 Oregon children through managed care organizations. It recommends implementing a Performance Improvement Project (PIP) using the CMS protocols to help coordinate care and connect systems. Key activities for the PIP include community engagement through parent forums and stakeholder interviews to help shape the project, as well as learning collaboratives and guidelines for providers. The goals are to understand families' healthcare experiences, improve care coordination, and rethink early education.
The document discusses the Health Insurance Portability and Accountability Act (HIPAA) and how organizations can protect patient privacy and confidentiality. HIPAA was enacted in 1996 to protect health insurance coverage and personal health information. From 2004-2006, over 120 UCLA hospital workers improperly accessed celebrity medical records, violating HIPAA. To prevent violations, the document recommends that healthcare facilities provide HIPAA training to all new employees, conduct annual refresher courses, and take immediate corrective action if violations occur to ensure privacy of patient information.
This document provides an overview of Merlin's work, including:
- Merlin has active country programs in multiple countries focused on health system strengthening and addressing diseases of poverty.
- Key programming areas include primary/secondary healthcare, reducing financial barriers to access, and reproductive/child health.
- Merlin works with various partners in each country on service delivery, capacity building, policy, and advocacy.
- Merlin's approach aligns with the WHO health system strengthening framework of improving service delivery, workforce, information, products, and financing.
Scott Borchers has worked as a Mission Effectiveness Analyst and Flight Test Engineer for the F-35 program since 2014. He has experience planning and executing flight tests, developing analysis and database tools, and authoring technical documents. Borchers received his B.S. in Mechanical Engineering from South Dakota State University in 2014 and is currently pursuing his M.S. in Engineering from Texas Tech University while working full-time on the F-35 program.
This document is a resume for Marissa I. Uriarte, who is seeking a position in infection disease prevention and control. She has a Bachelor of Science in Nursing degree from Johns Hopkins University and a Bachelor of Science in Public Health degree from Oregon State University. Her experience includes working as a registered nurse at St. Luke's Boise Medical Center, internships in adolescent health promotion and as a medical intern in rural India, and clinical experience in HIV/AIDS care, pediatrics, surgery, and adolescent mental health. She also has leadership experience organizing outreach activities.
Tim Eischen has over 20 years of experience in financial services operations management. He is currently seeking new opportunities. Most recently, he was the Financial Products Operations Manager at Alloya Corporate Federal Credit Union, where he managed daily cash flows of billions of dollars and oversaw a securities safekeeping program worth over $10 billion. Prior to that, he held associate director and associate vice president roles at Banc One Capital Markets and State Street Bank, where he managed back office operations including securities lending, custody, and trade settlement. He has a M.Ed. from Middle Tennessee State University and a B.S. in Finance from Northern Illinois University.
Sean Kelley has over 10 years of experience in marketing and sales roles in the beverage industry. He received a Bachelor's degree in Sociology from UC Davis, where he was a four-year varsity football letter winner and holds seven school records. His experience includes roles as a Marketing Coordinator for craft brands at Anheuser-Busch, a Sales Representative for chain accounts, and a Sales Representative for independent and chain accounts, where he exceeded sales goals. He currently serves as the Director of Golf for a non-profit foundation, helping to increase its total worth by over 100% since 2013.
Jonatan E. Bidegain has experience in logistics, administration, and retail management. He is currently an Import/Export Logistics Coordinator at AB Group Shipping Corp in Miami, FL. Previously he held positions as an Administrative Assistant at South American Trading and Shift Supervisor at Starbucks. Bidegain received a business administration certificate from Miami Dade College and expects to complete his supply chain management certificate in May 2017. He is fluent in Spanish and English with intermediate computer skills.
Leslie McLaurin is applying for a Senior Corporate Travel Consultant position. She has over 25 years of experience in corporate, vacation, and military/government travel. Her qualifications include strong communication skills, multi-tasking ability, attention to detail, and supervisory experience. McLaurin holds a B.S. in International Business Administration and is conversant in several travel systems including Sabre and Microsoft Office programs. Her most recent role was as a Senior Travel Agent for CWT Sato Travel, providing booking assistance to all Navy Commands in Texas.
Amy Russ is seeking a career in education leadership with over 20 years of experience as a teacher and instructional coach. She has a proven track record of developing curriculum, providing professional development, analyzing student data, and coaching teachers to improve instruction and increase student achievement. As an instructional coach, she collaborates with coordinators and administrators to design professional development, models lessons, observes and coaches teachers, and assists with curriculum planning.
Jonathan C. Kim is a sales and marketing professional currently working as a Sales & Marketing Coordinator at Softrol Systems, Inc. in Acworth, GA. He has over 5 years of experience managing sales teams and client accounts. Previously, he worked as a Texas SLED Account Manager at Southern Computer Warehouse, where he increased annual sales by 64% and had multiple months with over $1 million in sales. He holds a Bachelor's degree in Business Administration with a focus on Computer Information Systems and Business Management from Appalachian State University.
Kenneth Crowdus is seeking a position where he can utilize his public health and education experience. He has over 10 years of experience as a health sciences instructor and nurse manager. Currently, he is pursuing his Doctor of Education in Organizational Leadership and Policy from Eastern Kentucky University where he has maintained a 3.9 GPA. His objective is to join an organization as an asset utilizing his skills, energy, and talents.
Lisa Oswald has over 16 years of experience in education and training, including 10 years in corporate compliance. She holds a Master's degree in Information Science and Learning Technologies and is certified in Healthcare Privacy Compliance. As the current Coordinator of Corporate Compliance and Privacy Officer, she provides expert guidance on HIPAA/HITECH privacy rules and conducts audits and investigations to ensure compliance. She has educated over 600 individuals through presentations and developed education campaigns to promote awareness of compliance responsibilities across the health system.
The document is a resume for Laura J Nealon, RN, BSN. It summarizes her education, including bachelor's degrees from Binghamton University and Fashion Institute of Technology, as well as her New York nursing license. It also lists clinical experience, special projects, volunteer experience, and work history as a nurse and in other roles. The resume demonstrates Nealon's qualifications and experience in nursing, healthcare, education, and business.
Sharon Kulesz is an accomplished healthcare professional with over 20 years of experience in healthcare education, management, and professional development. She has held leadership roles at organizations such as the American College of Radiology, Alliance for Continuing Education in the Health Professions, and American Academy of Physician Assistants, where she developed and managed educational programs, oversaw operations and budgets, and strengthened relationships with partners. Kulesz has expertise in areas like curriculum development, program management, and facilitating continuing education in various settings. She is passionate about developing educational opportunities to advance healthcare professionals.
This document provides a summary of Mathew Spencer's experience and qualifications as a Compliance Director. He has over 10 years of experience in academic and non-academic medical compliance. His areas of expertise include HIPAA, fraud and abuse, policy development, and physician relations. He holds an MBA in Health Organization Management and various compliance certifications. His most recent role was Compliance Director at UMC Health System, where he executed a compliance program and developed policies and procedures.
Veronica V. Peraza has over 20 years of experience as a registered nurse, with extensive experience in utilization management, case management, and care coordination roles. She currently serves as the UM Department Manager for Alameda Alliance for Health, where she oversees clinical operations and ensures efficient healthcare delivery. Prior to this role, she held several leadership positions involving utilization review, care management, and discharge planning for hospitals and health plans in California. Peraza has a Master of Science in Nursing degree and certifications in ACLS and BLS.
Craig Rickaway has over 20 years of experience in healthcare recruiting, including recruiting physicians, nurses, and allied health professionals. He has held leadership roles recruiting for the US Air Force, VA hospitals, and private healthcare organizations. His experience includes strategic planning, talent acquisition, candidate screening, and staff training and development. He has a Masters in Business Administration and two other Masters degrees in related healthcare fields.
W. Christopher Britton is a highly educated and experienced professional with over 30 years of experience in health education, promotion, and wellness. He holds a B.S. in Health/Wellness Education and has worked in various roles developing and implementing community health programs, engaging members, and presenting on topics like nutrition, fitness, and chronic disease management. Britton is proficient in various software programs and certified in personal training, lifestyle and weight management, and as a wellness practitioner. He is seeking a new opportunity to use his skills and experience.
Internship Fairview 2014 Powerpoint presentation Michael Scott HIMC 2870 HIT ...Michael Scott
Fairview is a large nonprofit healthcare system based in Minneapolis. It includes several hospitals, clinics, pharmacies and other facilities. The document provides an overview of Fairview, including its chief executive officer, daily census and number of beds at its facilities, accreditation status, and departments' hours of operation. It also includes questions and responses about credentialing processes, job descriptions, and policies regarding privacy, ethics and accuracy in health information management.
Veronica V. Peraza has over 15 years of experience as a registered nurse, with expertise in case management, utilization review, and care coordination. She is currently the UM Department Manager at Alameda Alliance for Health, where she oversees clinical operations and ensures efficient healthcare delivery. Prior to this role, she held several leadership positions involving utilization management, care coordination, and nursing management. She has a Master of Science in Nursing and is certified in ACLS and BLS.
Nurs 710 CA and National Requirements for Nursing ProgramsNsarr
The document outlines the nine essentials that all nursing schools must fulfill according to the American Association of Colleges of Nursing to be eligible to teach a Baccalaureate Education for Professional Nursing Practice. Essential I discusses the importance of a liberal education foundation in sciences, arts, and humanities. Essential II covers organizational and systems leadership skills for quality care and patient safety. Essential III addresses the importance of scholarship and applying evidence-based practice.
Resume%20Angela1%20Morgan%20doc2%20.d(2)[1]Angela Morgan
Angela Regina Morgan is seeking a position to develop and instruct online nursing curriculum. She has over 30 years of nursing experience, including roles in case management, utilization review, quality improvement, and health education. Her experience spans positions at Cigna, APSHealthcare, Healthways, Advanced Nursing Consultants, Case Management Consultants, and Intelistaf. Morgan has an Associate's degree in Nursing, a Bachelor's in Nursing, and is pursuing a Master's in Nursing Education. She is licensed as a Registered Nurse in multiple states and holds certifications in case management and as a legal nurse consultant.
Scott Borchers has worked as a Mission Effectiveness Analyst and Flight Test Engineer for the F-35 program since 2014. He has experience planning and executing flight tests, developing analysis and database tools, and authoring technical documents. Borchers received his B.S. in Mechanical Engineering from South Dakota State University in 2014 and is currently pursuing his M.S. in Engineering from Texas Tech University while working full-time on the F-35 program.
This document is a resume for Marissa I. Uriarte, who is seeking a position in infection disease prevention and control. She has a Bachelor of Science in Nursing degree from Johns Hopkins University and a Bachelor of Science in Public Health degree from Oregon State University. Her experience includes working as a registered nurse at St. Luke's Boise Medical Center, internships in adolescent health promotion and as a medical intern in rural India, and clinical experience in HIV/AIDS care, pediatrics, surgery, and adolescent mental health. She also has leadership experience organizing outreach activities.
Tim Eischen has over 20 years of experience in financial services operations management. He is currently seeking new opportunities. Most recently, he was the Financial Products Operations Manager at Alloya Corporate Federal Credit Union, where he managed daily cash flows of billions of dollars and oversaw a securities safekeeping program worth over $10 billion. Prior to that, he held associate director and associate vice president roles at Banc One Capital Markets and State Street Bank, where he managed back office operations including securities lending, custody, and trade settlement. He has a M.Ed. from Middle Tennessee State University and a B.S. in Finance from Northern Illinois University.
Sean Kelley has over 10 years of experience in marketing and sales roles in the beverage industry. He received a Bachelor's degree in Sociology from UC Davis, where he was a four-year varsity football letter winner and holds seven school records. His experience includes roles as a Marketing Coordinator for craft brands at Anheuser-Busch, a Sales Representative for chain accounts, and a Sales Representative for independent and chain accounts, where he exceeded sales goals. He currently serves as the Director of Golf for a non-profit foundation, helping to increase its total worth by over 100% since 2013.
Jonatan E. Bidegain has experience in logistics, administration, and retail management. He is currently an Import/Export Logistics Coordinator at AB Group Shipping Corp in Miami, FL. Previously he held positions as an Administrative Assistant at South American Trading and Shift Supervisor at Starbucks. Bidegain received a business administration certificate from Miami Dade College and expects to complete his supply chain management certificate in May 2017. He is fluent in Spanish and English with intermediate computer skills.
Leslie McLaurin is applying for a Senior Corporate Travel Consultant position. She has over 25 years of experience in corporate, vacation, and military/government travel. Her qualifications include strong communication skills, multi-tasking ability, attention to detail, and supervisory experience. McLaurin holds a B.S. in International Business Administration and is conversant in several travel systems including Sabre and Microsoft Office programs. Her most recent role was as a Senior Travel Agent for CWT Sato Travel, providing booking assistance to all Navy Commands in Texas.
Amy Russ is seeking a career in education leadership with over 20 years of experience as a teacher and instructional coach. She has a proven track record of developing curriculum, providing professional development, analyzing student data, and coaching teachers to improve instruction and increase student achievement. As an instructional coach, she collaborates with coordinators and administrators to design professional development, models lessons, observes and coaches teachers, and assists with curriculum planning.
Jonathan C. Kim is a sales and marketing professional currently working as a Sales & Marketing Coordinator at Softrol Systems, Inc. in Acworth, GA. He has over 5 years of experience managing sales teams and client accounts. Previously, he worked as a Texas SLED Account Manager at Southern Computer Warehouse, where he increased annual sales by 64% and had multiple months with over $1 million in sales. He holds a Bachelor's degree in Business Administration with a focus on Computer Information Systems and Business Management from Appalachian State University.
Kenneth Crowdus is seeking a position where he can utilize his public health and education experience. He has over 10 years of experience as a health sciences instructor and nurse manager. Currently, he is pursuing his Doctor of Education in Organizational Leadership and Policy from Eastern Kentucky University where he has maintained a 3.9 GPA. His objective is to join an organization as an asset utilizing his skills, energy, and talents.
Lisa Oswald has over 16 years of experience in education and training, including 10 years in corporate compliance. She holds a Master's degree in Information Science and Learning Technologies and is certified in Healthcare Privacy Compliance. As the current Coordinator of Corporate Compliance and Privacy Officer, she provides expert guidance on HIPAA/HITECH privacy rules and conducts audits and investigations to ensure compliance. She has educated over 600 individuals through presentations and developed education campaigns to promote awareness of compliance responsibilities across the health system.
The document is a resume for Laura J Nealon, RN, BSN. It summarizes her education, including bachelor's degrees from Binghamton University and Fashion Institute of Technology, as well as her New York nursing license. It also lists clinical experience, special projects, volunteer experience, and work history as a nurse and in other roles. The resume demonstrates Nealon's qualifications and experience in nursing, healthcare, education, and business.
Sharon Kulesz is an accomplished healthcare professional with over 20 years of experience in healthcare education, management, and professional development. She has held leadership roles at organizations such as the American College of Radiology, Alliance for Continuing Education in the Health Professions, and American Academy of Physician Assistants, where she developed and managed educational programs, oversaw operations and budgets, and strengthened relationships with partners. Kulesz has expertise in areas like curriculum development, program management, and facilitating continuing education in various settings. She is passionate about developing educational opportunities to advance healthcare professionals.
This document provides a summary of Mathew Spencer's experience and qualifications as a Compliance Director. He has over 10 years of experience in academic and non-academic medical compliance. His areas of expertise include HIPAA, fraud and abuse, policy development, and physician relations. He holds an MBA in Health Organization Management and various compliance certifications. His most recent role was Compliance Director at UMC Health System, where he executed a compliance program and developed policies and procedures.
Veronica V. Peraza has over 20 years of experience as a registered nurse, with extensive experience in utilization management, case management, and care coordination roles. She currently serves as the UM Department Manager for Alameda Alliance for Health, where she oversees clinical operations and ensures efficient healthcare delivery. Prior to this role, she held several leadership positions involving utilization review, care management, and discharge planning for hospitals and health plans in California. Peraza has a Master of Science in Nursing degree and certifications in ACLS and BLS.
Craig Rickaway has over 20 years of experience in healthcare recruiting, including recruiting physicians, nurses, and allied health professionals. He has held leadership roles recruiting for the US Air Force, VA hospitals, and private healthcare organizations. His experience includes strategic planning, talent acquisition, candidate screening, and staff training and development. He has a Masters in Business Administration and two other Masters degrees in related healthcare fields.
W. Christopher Britton is a highly educated and experienced professional with over 30 years of experience in health education, promotion, and wellness. He holds a B.S. in Health/Wellness Education and has worked in various roles developing and implementing community health programs, engaging members, and presenting on topics like nutrition, fitness, and chronic disease management. Britton is proficient in various software programs and certified in personal training, lifestyle and weight management, and as a wellness practitioner. He is seeking a new opportunity to use his skills and experience.
Internship Fairview 2014 Powerpoint presentation Michael Scott HIMC 2870 HIT ...Michael Scott
Fairview is a large nonprofit healthcare system based in Minneapolis. It includes several hospitals, clinics, pharmacies and other facilities. The document provides an overview of Fairview, including its chief executive officer, daily census and number of beds at its facilities, accreditation status, and departments' hours of operation. It also includes questions and responses about credentialing processes, job descriptions, and policies regarding privacy, ethics and accuracy in health information management.
Veronica V. Peraza has over 15 years of experience as a registered nurse, with expertise in case management, utilization review, and care coordination. She is currently the UM Department Manager at Alameda Alliance for Health, where she oversees clinical operations and ensures efficient healthcare delivery. Prior to this role, she held several leadership positions involving utilization management, care coordination, and nursing management. She has a Master of Science in Nursing and is certified in ACLS and BLS.
Nurs 710 CA and National Requirements for Nursing ProgramsNsarr
The document outlines the nine essentials that all nursing schools must fulfill according to the American Association of Colleges of Nursing to be eligible to teach a Baccalaureate Education for Professional Nursing Practice. Essential I discusses the importance of a liberal education foundation in sciences, arts, and humanities. Essential II covers organizational and systems leadership skills for quality care and patient safety. Essential III addresses the importance of scholarship and applying evidence-based practice.
Resume%20Angela1%20Morgan%20doc2%20.d(2)[1]Angela Morgan
Angela Regina Morgan is seeking a position to develop and instruct online nursing curriculum. She has over 30 years of nursing experience, including roles in case management, utilization review, quality improvement, and health education. Her experience spans positions at Cigna, APSHealthcare, Healthways, Advanced Nursing Consultants, Case Management Consultants, and Intelistaf. Morgan has an Associate's degree in Nursing, a Bachelor's in Nursing, and is pursuing a Master's in Nursing Education. She is licensed as a Registered Nurse in multiple states and holds certifications in case management and as a legal nurse consultant.
Denise L. Lakins is a professional registered nurse with over 30 years of experience in various clinical and administrative roles related to Medicare, Medicaid, and commercial insurance populations. She has extensive experience conducting utilization reviews, completing concurrent and retrospective chart reviews using Interqual and Milliman criteria, and collaborating with physicians, social workers, and case managers on discharge planning and identifying barriers to care. Lakins also has experience developing programs and guidelines for case management of high-risk pregnancies and infants in the NICU.
Susan Smith is an HR and compliance professional with over 20 years of experience. She has held roles such as Director of HR, Compliance, and Facilities at Healthcare Management Administrators and HR Director at Country Doctor Community Health Centers. She has expertise in areas such as employee relations, recruiting, benefits administration, and ensuring legal compliance. She holds certifications as a Senior Certified HR Professional, Certified Compliance and Ethics Professional, and Senior Professional in Human Resources.
Lisa Crutchfield is a certified healthcare compliance professional and medical coder with over 25 years of experience in healthcare compliance, coding, billing, and administration. She has extensive leadership experience developing policies and procedures, conducting audits and investigations, and providing training and education programs. Crutchfield holds certifications in healthcare compliance and medical coding and has worked in a variety of healthcare settings including insurance, hospitals, and physician practices.
Rona Karton Elias is a licensed graduate social worker and electronic healthcare specialist with extensive experience in program development, management, marketing, and patient advocacy. She has volunteered in palliative care, geriatrics, and with veterans, and has worked as a psychosocial oncology counselor and family consultant. Her background includes national account management, data analysis, and social work. She holds certifications in emergency preparedness, leadership, and social work continuing education.
The document is a resume for Samira C. Howard, who has over 15 years of experience in healthcare services in roles such as a business development consultant, licensed social worker, case manager, and clinical marketing coordinator. She has a successful track record of contract procurement, physician and client relationship management, and the ability to succeed in fast-paced environments. Her core competencies include relationship management, business development, and strategic initiatives.
Charles Rowland has over 25 years of experience in healthcare management, with a focus on food service operations and long-term care administration. He currently serves as the Regional Manager for Healthcare Service Group, where he oversees food service accounts in New England and New York. Prior to this role, he held positions as a Nursing Home Administrator and Food Service Manager at several healthcare facilities in Connecticut. Rowland has a graduate certificate in long-term healthcare management and degrees in business administration and culinary arts.
Marc Stuart Berlin is a healthcare professional with over 15 years of experience in quality assurance, regulatory compliance, provider relations, and medical billing. He has conducted medical record reviews to ensure documentation accuracy and regulatory compliance. Berlin also has experience recruiting healthcare providers, facilitating provider agreements, and addressing billing issues. He is skilled in partnering with various healthcare organizations.
1. Lisa E. Oswald
8833 E. St. Charles Rd, Columbia, MO 65202
(573)999-3842 leo195944@yahoo.com
EDUCATION
Master of Education – University of Missouri – Columbia, Columbia, MO
Bachelor of Science in Business Administration, Columbia College, Columbia, MO
EMPLOYMENT
WOLTERS KLUWER HEALTH
Part of a global company, Wolters Kluwer Health provides delivery of premier content and tools for healthcare
practitioners; designed to help professionals build competency and improve practice.
Privacy Officer April 2015 – Present
• Collaborate with operating unit leadership on policy and procedure development for compliance with
HIPAA regulations as a business associate.
• Investigate incident reports related to HIPAA compliance, working with operating unit privacy/security
teams to address compliance concerns.
• Advise division teams on HIPAA related regulations and requirements as a business associate.
• Review and negotiate terms of business associate agreements with covered entity clients.
• Provide HIPAA related content for annual and role specific workforce education and training.
BJC HEALTHCARE, St. Louis, MO
One of the largest nonprofit health systems in the United States, BJC HealthCare is a 12-hospital system with
multiple community health locations in the greater St. Louis, Southern Illinois, and mid-Missouri areas with
28,000+ employees.
Corporate Compliance March 2013-March 2015
• Development of the corporate annual audit plan for compliance with HIPAA/HITECH.
• Operationalize the annual audit plan; conducting audits of electronic health record user access, user
access management, policy and procedure management, and technical safeguards.
• Partner with Information Services to conduct annual entity risk assessments, including on-site facility
reviews for hospitals and community health locations.
• Investigate complaints of noncompliance with HIPAA privacy; collaborating with leadership to develop
corrective action plans for noncompliance.
• Prepare detailed case documentation to support findings for all investigations and audits.
• Educate health system workforce on compliance matters through face-to-face presentation and
publication of articles in BJC publications.
• Continuing development of compliance website awareness.
UNIVERSITY OF MISSOURI HEALTH SYSTEM, Columbia, MO
A 6-hospital, 500 bed teaching system with outlying clinics and telemedicine network. A level 1 Trauma
Center with over 500 physicians and non-physician practitioners and 5000+ employees.
Corporate Compliance March 2003-February 2013
Lisa Oswald
2. Lisa E. Oswald
8833 E. St. Charles Rd, Columbia, MO 65202
(573)999-3842 leo195944@yahoo.com
• Actively and effectively managed activities related to compliance with the HIPAA privacy and breach
notification regulations for University of Missouri Health System including its hospitals and clinics, the
School of Medicine, School of Nursing, and School of Health Professions.
• Investigated all system HIPAA complaints, working with leadership at hospitals, clinics, and Schools to
mitigate risk and develop corrective action plans.
• Initiated investigations on all complaints received through the system reporting hotline for the
hospital business unit including non-HIPAA related issues.
• Developed a system of communication with MU System business associates to gain assurance of
business associate compliance under HIPAA/HITECH.
• Reviewed policies and procedures, recommending operational changes when necessary, to ensure the
System met all HIPAA requirements.
• Cooperated with and responded to inquiries from the Department of Health and Human Services
(HHS} Office of Civil Rights (OCR) relative to HIPAA compliance reviews or investigations.
• Collaborated with the Health Information Management (HIM) departments to review and develop
appropriate HIPAA-compliant consents, authorization forms, privacy notices and other materials for
System-wide use consistent with legal requirements.
• Prepared detailed case documentation to support findings for all investigations and prepared reports
for the Executive Compliance Committee regarding HIPAA privacy activities
• Developed and delivered compliance education to the system work-force and community partners;
including physicians, vendors, volunteers, and students through face-to-face presentations, on-line
course modules, and monthly newsletters.
• Collaborated with Human Resources, leadership, and legal counsel to develop a tiered sanction policy
to address potential non-compliant activity by workforce members.
• Liaison to the information systems department to ensure alignment between security and privacy
practices, including participation in annual system risk assessments.
• Maintained working knowledge of applicable federal and state privacy laws and system policies to
ensure compliant practices within the MU Health Care system.
• Served as Privacy Officer for the Tiger Institute of Health Innovation.
• Worked with subject matter experts to develop presentations on CMS Documentation Guidelines,
False Claims Act, EMTALA, Conflict of Interest, Stark, Anti-Kickback, Anti-Trust, and the system’s Code
of Conduct for new staff orientation.
• Administrator of the physicians’ Learning Management System (LMS).
• Technical writer for various user guides.
• Webmaster for the Compliance web pages.
• Instructor for the system’s Family Centered Care program; promoting patient and family trust.
Center for Education and Development November 1999 – March 2003
• Project Manager for Service Excellence Program; promoting ethical behavior and patient satisfaction.
o Coordinated presentation of 4-hour program to 3000+ staff members utilizing talents of 36
leadership volunteer presenters.
o Earned Bronze Telly Award as writer/producer of Service Quality Instructional Video.
• Designed and Developed educational materials for classroom instruction on topics to include system’s
patient registration application, service excellence, leadership, and Code of Conduct.
• Certified CPR instructor.
• Developed Level 3 evaluations for education and training sessions, providing follow-up coaching.
• Conducted Peer Reviews.
Lisa Oswald
3. Lisa E. Oswald
8833 E. St. Charles Rd, Columbia, MO 65202
(573)999-3842 leo195944@yahoo.com
STATE FARM INSURANCE COMPANIES. Columbia, MO
Missouri Regional Office, Life/Health Divisions 1987-1999
• Education and training for independent agents on insurance products and company’s customer service
training program.
• Team leader for workstation implementation
• Customer Service support
Committee and Group Activity
• Conflict of Interest review board, UMHS
• Policy and procedure management committee, UMHS
• Social Media networking awareness initiative group, UMHS
• Patient/family centered care education and training group, UMHS
• Malcom Baldridge National Quality Award Application Committee, UMHS
Certifications and Memberships
Certified in HealthCare Privacy Compliance (CHPC)
Member – Health Care Compliance Association (HCCA)
Member – American Health Information Management Association (AHIMA)
Fellow, Life Management Institute (FLMI)
Health Insurance Associate (HIA)
Associate, Customer Service (ACS)
References are available upon request.
Lisa Oswald