Leisa Stewart has over 15 years of experience in inventory coordination, production planning, and customer service roles. She is proficient in MS Windows, spreadsheet management, and warehouse management systems. Currently she works as a Materials Coordinator and Production Planner at Cott Beverages, where her responsibilities include production scheduling, materials coordination, and ensuring on-time deliveries. Previously she held inventory analyst and customer service roles at Tuesday Morning and Dr Pepper Snapple Group.

1. LEISA STEWART
1830 Del Oak, Mesquite, TX 75149 | (H) 9729539499 | leisa.stewart10@gmail.com
Professional Summary
Motivated Inventory Coordination Analyst/Materials Coordinator and Production
planner, successful with managing inventory control, production, customer service
and transportation/logistics matters. Excellent problem solving, analytical and
interpersonal skills.
Skills
Creative problem solver Attention to detail
Exceptional communication skills Critical thinking
MS Windows proficient Types 4560 WPM
Shipping and receiving professional Advanced clerical knowledge
Deadline-driven Report analysis
Supply chain and resource management Spreadsheet management
Skilled multi-tasker Warehouse management systems
Process improvement Excellent time management
Forecasting Proactive
Purchasing Supply chain and resource management
Work History
Materials Coordinator/Production Planner 1/2015 to present Cott Beverages Ft. Worth, TX
• Work with Regional Planner/Inventory Projection reporting tool to schedule all production runs based on customer need
and production facility requirements.
• Converting regionally planned orders into production facility production orders
• Managing materials requests and scheduling production based on delivery dates to minimize shortages as well as down
time for the facility.
• make critical decisions based on production for further production or to cut production due to forecast inaccuracies
• Coordinate and expedite flow of material in accordance with production and shipping schedules or department
supervisors' priorities. Reviewed production schedules and confers with department supervisors to determine material
required or overdue and to locate material.
• Requisitions material and establishes delivery sequences to departments according to job order priorities and anticipated
availability of material. Arranges for in-plant transfer of materials to meet production schedules.
• Examines material delivered to production departments to verify if type specified and within spec..
• Responsible for accumulating and reviewing both program production requirements need dates and supplier delivery
schedules. Investigate reports on material shortages, production problems and supplier delivery problems.
• Highlight significant problems of delayed deliveries, production problems, program shortages and current status to
management daily. Maintain the inventory files, logs, records of invoices, purchase orders, and other related
documentation.
• Responsible for processing orders and handling non-inventory purchase orders. Ensure that the day-to-day activities of
timely and accurate data entry, traffic, inventory control, and purchasing are maintained.
• Ensuring that all relevant paperwork and system input is completed in addition to provision of management reports where
appropriate. Examples include; Delivery Arrival Reports, performance against KPI’s, gap analysis report by item etc.
Also outside the realm of production scheduling and materials coordination, I have helped inventory control to DOMR all
antiquated and unusable raw materials in the Ft. Worth facility as well as helping with the preparation for the year end physical
inventory to be performed as well as organizing the raw materials inventory to better the cleanliness and functionality of the
warehouse for FIFO as well as minimizing possible production errors.
As of December 2015, I also took on the responsibility of the Single Point of Contact here in the Ft. Worth facility to help the Controller
to clear up the financial payments that needed to be made to vendors by account reconciliation as well as purchase order
creation and follow through to payment with our Accounts Payable department.
Inventory Control Analyst 8/2013 to 12/2014 Tuesday Morning, Inc. Dallas, TX
• Ensure accurate cycle counts through research and reconciliation for 820+ locations nationwide

2. • Monitor all inventory movements in company including warehouse to store and store to store
• Analyze delivery discrepancies by using problem solving skills to resolve issues and make recommendations for
corrective adjustments
• Monitor system physical and cost adjustments
• Monitor and research negative on hands
• Ensure and monitor SKU system cost evaluations
• Ensure ongoing accuracy of inventory balances and system data integrity
Shipping Coordinator/Inventory Coordination Analyst 07/2008 to 02/2013 Dr Pepper Snapple Group – Irving, TX
• Inventory Coordination--Coordinated production/inventory by forecasting how much would be needed per week, giving
at least 5 days lead time for production.
• Customer ServiceAll aspects of customer service for very large format, white glove customers (McDonald's, Ben E. Keith,
Jack in the Box etc.) Credits, debits and returns
• 3rd party logisticsordered 3rd party carriers to pick up loads to deliver to our customers on time or early.
• Coordinated transit times etc. to make sure the customer was satisfied.
• Implemented/streamlined processes and procedures that have been an integral part of the business. Set up 4 new
locations across the country with the processes and procedures and they have been running consistently for over 2
years with minimal issues.
Shipping/Receiving Customer service 04/2006 to 07/2008 Dr Pepper Snapple Group – Dallas, TX
• Regional transportation planning and order entry for all distribution centers in Oklahoma, New Mexico,
Mississippi, Alabama as well as corporate orders for fountain beverage customers (BIB) covering the
southwest United States
• Answered an average of 50 calls per day by addressing customer inquiries, solving problems and providing
new product information
• Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
• Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
• Assisted customers with selection, inquiries and order customization requests. Investigated and resolved customer
inquiries and complaints in a timely and empathetic manner. Served as the main liaison between customers,
management and sales team.
• Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
• Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
• Asked open-ended questions to assess customer needs.
• Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and
upcoming events. Recommend alternative items if goods were unavailable
• All aspects of inventory coordination
• Worked with upper management getting the warehouse set up for all products to be stored in relation to warehouse
planning, painting and product storage requirements
Accomplishments
Conflict Resolution
Responsible for handling customer account inquiries, accurately providing information to ensure resolution of
product/service complaints and customer satisfaction.
Customer Follow-up
Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
Customer Service
Consistently received positive feedback from guests and created repeat business by developing long-term
relationships with customers. Handled all complaints and product issues with utmost care and respect to the customer
and their needs. Worked with the customer to ease their frustration with supplemental products to hold them over until
the specific product they needed was available.
Worked for Dr Pepper Snapple Group for 6 years and 10 months, and within that time I helped to open 2 distribution centers from the
ground up, created processes and procedures that are now used companywide for any new facilities. Processes and procedures were
used to start up 4 fountain food service locations in 4 states. Worked with IT to have all WMS and SAP functions set up as well as interface
testing for accuracy and EDI services for the new locations as well as implemented companywide as well as written SOP’s and training all
employees in need.
Regional transportation planning and order entry for all distribution centers in Oklahoma, New Mexico, Mississippi, Alabama
as well as corporate orders for fountain beverage customers (BIB) covering the southwest United States
Answered an average of 100 calls per day by addressing customer inquiries, solving problems and providing new product
information
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
Assisted customers with selection, inquiries and order customization requests. Investigated and resolved customer inquiries and
complaints in a timely and empathetic manner. Served as the main liaison between customers, management and sales team.

3. Managed wide variety of customer service and administrative tasks to resolve customer issues, quickly and efficiently, and was a recipient
of multiple positive reviews acknowledging my dedication to excellence in all aspects.