3. Understanding the Concept
Definition
• Sum total of ways in which an individual reacts to and interacts with
others
Described in terms of measurable traits.
• Traits- Relatively stable characteristics
Result of both heredity and environmental factors
• Genetics accounts for about 50% of the personality differences and
more than 30% of the variation in occupational and leisure interests.
• Environmental Effect- Culture, Personality contingent to situation.
4. Understanding Self & Others
► Personality
► Classification – MBTI, Holland’s Typology, Type A & B
► Characteristics – Big 5 (Traits) , Core self-evaluation ( Locus of control & Self Concept), Risk
Taking, Proactivity, Self-Monitoring, dark triads
► Values
► Terminal Values ( End Goals) & Instrumental Values ( Values)
► Gen-X, Gen-Y, Millennials
5. Extraversion Vs
Introversion
(Energy)
Sensing Vs Intuitive
(information )
Thinking Vs Feeling
(Decisions)
Judging Vs Perceiving
(Lifestyle)
Myers-
Briggs Type
Indicator
16
Personality
Types
NTs represent 5% of
the population
6.
7.
8. Thinkers Vs Feelers
Thinkers
• “What is right?”
• Focus on logic
and analysis
• ‘FAIR’ means
across the board
• Majority Rules =
same rules
Feelers
• “What is fair?”
• Focus on the
effects on people
• ‘FAIR’ means
rules are broken if
appropriate
• Doing what’s right
for the people
9. Judging (J) Vs Perceiving (P)
How you orient and adapt to the external world (structure)
NOT same as “perceptive”
“Wait and see.” “I’ll get to it.”
Defer judgments in order to gather more
information
Act spontaneously and leave things to
the last minute; or may choose not to
plan or organize tasks or time at all
Play now, work later
NOT same as “judgmental”
“Just do it.” “Done is beautiful”
Make decisions as soon as possible to
gain closure
Show initiative in planning and organizing
their world
Work now, play later
10. Big Five Model
• Predictor of leadership emergence, performance in managerial and sales position
Extraversion
Agreeableness- Co-operative , warm and trusting
• Predictor of job performance
• Predictor Of Organizational Citizenship behaviour
Conscientiousness – Measure of reliability
Emotional Stability
Openness to experience
13. Other Personality Traits (Contd..)
Core- Self Evaluation – Self Perception
• Self Esteem- sense of self worth
• Locus of Control- Sense of control on fate
Self- Monitoring- Low degree indicates inability to adjust to the surrounding
Proactive Personality:
• People who identify opportunities, show initiative, take action, and persevere until meaningful change occurs.
Risk Taking
Type A and Type B Personalities
• Type A- Achieve more in less time
• Type B- Laid Back
15. Facts About Personality Types
Indicates your preferred
disposition
Dependent on your
response- what should be Vs
What you really are !
Overlap between types
Should be used for better
understanding and
acceptance within teams
Should NEVER be used to
limit yourselves!
16. Linking Personality and Value to Workplace
• Person- Job Fit
Table “from Organizational Behaviour Robbins and Judge 15th Edition
19. The Situation, Personality, and Behavior
• Situation strength theory: indicates that the way personality translates into
behavior depends on the strength of the situation.
– The degree to which norms, cues, or standards dictate appropriate behavior.
• Clarity
• Consistency
• Constraints
• Consequences
20. The Situation, Personality, and Behavior
Trait Activation Theory: Jobs in Which Certain Big Five Traits Are More Relevant
Detail Orientation
Required
Social Skills
Required
Competitive Work Innovation Required Dealing with
Angry People
Time Pressure
(Deadlines)
Jobs scoring high (the traits listed here should predict behavior in these jobs)ank
Air traffic controller Clergy Coach/scout Actor Correctional
officer
Broadcast news
analyst
Accountant Therapist Financial manager Systems analyst Telemarketer Editor
Legal secretary Concierge Sales representative Advertising writer Flight attendant Airline pilot
Jobs scoring low (the traits listed here should not predict behavior in these jobs)
Forester Software engineer Postal clerk Court reporter Composer Skincare specialist
Masseuse Pump operator Historian Archivist Biologist Mathematician
Model Broadcast technician Nuclear reactor operator Medical technician Statistician Fitness trainer
Jobs that score high activate these traits (make them more relevant to predicting behavior)
Conscientiousness
(+)
Extraversion (+) Extraversion (+) Openness (+) Extraversion (+) Conscientiousness
(+)
Blank Agreeableness (+) Agreeableness (–) Blank Agreeableness
(+)
Neuroticism (–)
Blank Blank Blank Blank Neuroticism (–) Blank
22. Values
► “a specific mode of conduct or end-state of existence is personally or
socially preferable to an opposite or converse mode of conduct or end
state of existence.”
► Judgemental element
► Have element of content (important or not) and attribute (how important)
► Values decide attitude and motivations
23. Value Types
Rokeach
Value Survey
Terminal values – goals to be
achieved in life time
Comfortable life
Exciting life
Instrumental values- means of
achieving terminal values
Ambitious
Open-minded
Cohort
Entered the
Workforce
Approximate
Current Age Dominant Work Values
Boomers 1965–1985 50s to 70s Success, achievement, ambition, dislike of
authority; loyalty to career
Xers 1985–2000 Mid-30s to 50s Work-life balance, team-oriented, dislike of
rules; loyalty to relationships
Millennials 2000 to present To mid-30s Confident, financial success, self-reliant but
team-oriented; loyalty to both self and
relationships
All five traits also have other implications for work and for life. Let’s look at these one at a time. Exhibit 5-2 summarizes the points.
Of the Big Five traits, emotional stability is most strongly related to life satisfaction, job satisfaction, and reduced intentions to quit and burnout.
People with high emotional stability can adapt to unexpected or changing demands in the workplace.
Extraversion is a relatively strong predictor of leadership emergence and behaviors in groups. Extraverts also tend to have generally high job satisfaction and reduced burnout. Some negatives are that extraverts can appear to be self-aggrandizing, egoistic, or too dominating and that their social behavior can be disadvantageous for jobs that do not require frequent social interaction.
Individuals who score high on openness to experience are more likely to be effective leaders and are more comfortable with ambiguity. They cope better with organizational change and are more adaptable in changing contexts.
Agreeable individuals are better liked than disagreeable people, which explains why they should perform well in interpersonally oriented jobs such as customer service.
They experience less work–family conflict and are less likely to turnover. People who are agreeable are more satisfied in their jobs and contribute to organizational performance by engaging in citizenship behavior. They are also less likely to engage in organizational deviance.
One downside is that agreeableness is associated with lower levels of career success.
The five personality factors identified in the Big Five model appear in almost all cross-cultural studies.
These studies have included a wide variety of diverse cultures such as China, Israel, Germany, Japan, Spain, Nigeria, Norway, Pakistan, and the United States. Generally, the findings corroborate what has been found in U.S. research: of the Big Five traits, conscientiousness is the best predictor of job performance.
The Dark Triad is a group of negative personality traits including Machiavellianism, narcissism, and psychopathy – all three of which have relevance for organizational behavior.
Machiavellianism is the degree to which an individual is pragmatic, maintains emotional distance, and believes that ends can justify means. Narcissism refers to the tendency to be arrogant, have a grandiose sense of self-importance, require excessive admiration, and have a sense of entitlement. And psychopathy is the tendency for a lack of concern for others and a lack of guilt or remorse when their actions cause harm.
The Dark Triad is a helpful framework for studying the three dominant dark-side traits in current personality research, and researchers are exploring other traits as well.
One emerging framework incorporates five additional aberrant compound traits based on the Big Five.
First, antisocial people are indifferent and callous toward others.
Second, borderline people have low self-esteem and high uncertainty.
Research shows that the effect of a particular trait on organizational behavior depends on the situation. Two theoretical frameworks that can help explain this are the situation strength theory and trait activation theory.
Situation strength in an organization can be analyzed in terms of:
Clarity, or the degree to which cues about work duties and responsibilities are available and clear.
Consistency, or the extent to which cues regarding work duties and responsibilities are compatible with one another.
Constraints, or the extent to which individuals’ freedom to decide or act is limited by forces outside their control.
Consequences, or the degree to which decisions or actions have important implications for the organization or its members, clients, suppliers, and so on.
Trait activation theory predicts that some situations, events, or interventions “activate” a trait more than others. Exhibit 5-3, shown here, provides specific examples of this theory.