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HUMAN RESOURCE MANAGEMENT
What is HRM?
The functions performed in organizations that
facilitates the most effective use of people
(employees) to achieve organizational and
individual goals.
Definition of HRM?
HRM is the process of managing the human
resources of an organization in tune with the
vision of the top management.
HRM is planning, organizing directing and
controlling of the procurement , development,
compensation , integration, maintenance, and
separation of human resources to the end
that individual, organizational and social
objectives are accomplished.
Objectives of HRM?
• To help the organization reach its goals.
• To ensure effective utilization and maximum
development of human resources.
• To ensure respect for human beings. To identify and
satisfy the needs of individuals.
• To ensure reconciliation of individual goals with
those of the organization.
• To achieve and maintain high morale among
employees.
• To provide the organization with well-trained and
well-motivated employees.
• To increase to the fullest the employee’s job
satisfaction and self-actualization.
It is pervasive in nature, as it is present in all industries.
It focuses on outcomes and not on rules.
It helps employees develop and groom their potential completely.
It motivates employees to give their best to the company.
It is all about people at work, as individuals as well as in groups.
It tries to put people on assigned tasks in order to have good
production or results.
It helps a company achieve its goals in the future by facilitating
work for competent and well-motivated employees.
It approaches to build and maintain cordial relationship among
people working at various levels in the company.
Feature
Objectives of HRM……….
• To develop and maintain a quality of work life.
• To be ethically and socially responsive to the
needs of society.
• To develop overall personality of each employee
in its multidimensional aspect.
• To enhance employee’s capabilities to perform
the present job.
• To equip the employees with precision and
clarity in transaction of business.
• To inculcate the sense of team spirit, team work
and inter-team collaboration.
Challenges of HRM
1. Change Management
2. Leadership Development
3. HR Effective Measurements
4. Organizational effectiveness
5. Compensation
6. Staff recruitment
7. Succession planning
8. Learning and Development
9. Staff retention
10. Health and Welfare
BASIC FUNCTIONS OF HR MANAGER
1. Manpower planning
2. Recruitment
3. Selection
4. Training and Development
5. Placement
6. Wage and Salary Administration
7. Promotion, transfer, Separation
8. Performance Appraisal
9. Grievance Handling and
Welfare Administration
10. Job Evaluation
11. Merit Rating
MAN POWER PLANNING
Manpower planning addresses the following
issues:
 What kind of people and how many
are required at each level in the
organization?
 Over what period of time are these
people required?
 What is the present level of staff in
the organization?
Is there an excess or shortage of staff?
MAN POWER PLANNING (contd…)
 In excess, how does the organization intend
to do away with the surplus staff?
 In case of shortfall, how does the
organization intend to meet its shortfall?
 What are the changes in the employment
market and how far do these affect the
availability of staff in the present context?
MAN POWER PLANNING (contd…)
Man power planning may be defined as a
rational method of assessing the
requirements of human resources at different
levels in the organization.
Its main objective is to acquire, utilize,
improve and retain effectively the human
resources to achieve the targeted results at
different levels in an optimum manner.
MANPOWER PLANNING PROCESS
CORPORATE GOALS AND RESOURCES
Departmental Targets and Resources
Identify and Analyze Work Load Assess Manpower Requirements
Succession plan Employee Turnover Employee
Development Shortage or surplus of staff
Formulate Strategies
TOP MANAGEMENT REVIEW, FINANCIAL CLEARANCE,
MANAGEMENT APPROVAL
ACTION PLANS, EVALUATION AND CONTROL
RECRUITMENT
Recruitment refers to the process of
attracting, screening, and selecting qualified people
for a job at an organization or firm.
The sources of recruitment include
internet, executive search agencies,
advertisements in media, employment
exchanges, university and college campuses,
technical and trade journals etc.,
SELECTION
The process of selecting the most suitable
persons for the organization is called selection.
The main purpose of selection is to choose
the right person for the right job.
SELECTION PROCESS
1. Initial Screening/short listing
2. Comprehensive application/bio data
screening
3. Aptitude or written tests
4. Group Discussion
5. Personal Interview
6. Medical Examination
7. Employment Offer
TRAINING AND DEVELOPMENT
Training is a short term process of
utilizing systematic and organized procedures
by which the staff acquire specific technical
knowledge.
NEED FOR TRAINING
 High turnover among new recruits
 Increase in wastage of materials
 Increase in number of rejected units of
production
 Increase in number of customer complaints
 Increase in accident rate
 Decrease in productivity
 Increase in machine breakdown
TRAINING METHODS
1. On – the - job training
2. Off – the - job training
On – the - job training
Job instruction Training
Experimental Training
Demonstration
Apprentice Training
Off – the - job training
 Lectures/talks and class room instructions
 Conferences
 Seminars
 Team Discussions
 Case study
 Role play
 Programmed instructions
 Simulation exercises
 Group Decision making
DEVELOPMENT
Development is an activity aimed at career
growth rather than immediate performance
knowledge.
PERFORMANCE APPRAISAL
It is the process of measuring and evaluating
the performance or accomplishments, including
individual behavior of an employee on the job
front for a given period.
WHY???
To assess the employee’s present level of
performance
To identify the strengths and weaknesses
To provide feedback
To provide an objective basis for rewarding
To motivate
To check and punish
To identify the gaps in performance
To identify employee’s potential
To provide a database for succession strategies
Others like promotion, transfer etc.
How???
Step 1: Create and set up performance standards
Step 2: Mutually set identifiable and measurable
goals
Step 3: Measure present level of performance
Step 4: Compare and appraise with the standard
Step 5: Discuss the appraisal with the employee
Step 6: Identify and initiate the corrective action
Who???
o Supervisors
o Peers
o Subordinates
o Managers by themselves
o Users of services
o Consultants
THANK YOU

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Lecture 1 HRM.ppt

  • 2. What is HRM? The functions performed in organizations that facilitates the most effective use of people (employees) to achieve organizational and individual goals.
  • 3. Definition of HRM? HRM is the process of managing the human resources of an organization in tune with the vision of the top management. HRM is planning, organizing directing and controlling of the procurement , development, compensation , integration, maintenance, and separation of human resources to the end that individual, organizational and social objectives are accomplished.
  • 4. Objectives of HRM? • To help the organization reach its goals. • To ensure effective utilization and maximum development of human resources. • To ensure respect for human beings. To identify and satisfy the needs of individuals. • To ensure reconciliation of individual goals with those of the organization. • To achieve and maintain high morale among employees. • To provide the organization with well-trained and well-motivated employees. • To increase to the fullest the employee’s job satisfaction and self-actualization.
  • 5. It is pervasive in nature, as it is present in all industries. It focuses on outcomes and not on rules. It helps employees develop and groom their potential completely. It motivates employees to give their best to the company. It is all about people at work, as individuals as well as in groups. It tries to put people on assigned tasks in order to have good production or results. It helps a company achieve its goals in the future by facilitating work for competent and well-motivated employees. It approaches to build and maintain cordial relationship among people working at various levels in the company. Feature
  • 6. Objectives of HRM………. • To develop and maintain a quality of work life. • To be ethically and socially responsive to the needs of society. • To develop overall personality of each employee in its multidimensional aspect. • To enhance employee’s capabilities to perform the present job. • To equip the employees with precision and clarity in transaction of business. • To inculcate the sense of team spirit, team work and inter-team collaboration.
  • 7. Challenges of HRM 1. Change Management 2. Leadership Development 3. HR Effective Measurements 4. Organizational effectiveness 5. Compensation 6. Staff recruitment 7. Succession planning 8. Learning and Development 9. Staff retention 10. Health and Welfare
  • 8. BASIC FUNCTIONS OF HR MANAGER 1. Manpower planning 2. Recruitment 3. Selection 4. Training and Development 5. Placement 6. Wage and Salary Administration 7. Promotion, transfer, Separation 8. Performance Appraisal 9. Grievance Handling and Welfare Administration 10. Job Evaluation 11. Merit Rating
  • 9. MAN POWER PLANNING Manpower planning addresses the following issues:  What kind of people and how many are required at each level in the organization?  Over what period of time are these people required?  What is the present level of staff in the organization? Is there an excess or shortage of staff?
  • 10. MAN POWER PLANNING (contd…)  In excess, how does the organization intend to do away with the surplus staff?  In case of shortfall, how does the organization intend to meet its shortfall?  What are the changes in the employment market and how far do these affect the availability of staff in the present context?
  • 11. MAN POWER PLANNING (contd…) Man power planning may be defined as a rational method of assessing the requirements of human resources at different levels in the organization. Its main objective is to acquire, utilize, improve and retain effectively the human resources to achieve the targeted results at different levels in an optimum manner.
  • 12. MANPOWER PLANNING PROCESS CORPORATE GOALS AND RESOURCES Departmental Targets and Resources Identify and Analyze Work Load Assess Manpower Requirements Succession plan Employee Turnover Employee Development Shortage or surplus of staff Formulate Strategies TOP MANAGEMENT REVIEW, FINANCIAL CLEARANCE, MANAGEMENT APPROVAL ACTION PLANS, EVALUATION AND CONTROL
  • 13. RECRUITMENT Recruitment refers to the process of attracting, screening, and selecting qualified people for a job at an organization or firm. The sources of recruitment include internet, executive search agencies, advertisements in media, employment exchanges, university and college campuses, technical and trade journals etc.,
  • 14. SELECTION The process of selecting the most suitable persons for the organization is called selection. The main purpose of selection is to choose the right person for the right job.
  • 15. SELECTION PROCESS 1. Initial Screening/short listing 2. Comprehensive application/bio data screening 3. Aptitude or written tests 4. Group Discussion 5. Personal Interview 6. Medical Examination 7. Employment Offer
  • 16. TRAINING AND DEVELOPMENT Training is a short term process of utilizing systematic and organized procedures by which the staff acquire specific technical knowledge.
  • 17. NEED FOR TRAINING  High turnover among new recruits  Increase in wastage of materials  Increase in number of rejected units of production  Increase in number of customer complaints  Increase in accident rate  Decrease in productivity  Increase in machine breakdown
  • 18. TRAINING METHODS 1. On – the - job training 2. Off – the - job training
  • 19. On – the - job training Job instruction Training Experimental Training Demonstration Apprentice Training
  • 20. Off – the - job training  Lectures/talks and class room instructions  Conferences  Seminars  Team Discussions  Case study  Role play  Programmed instructions  Simulation exercises  Group Decision making
  • 21. DEVELOPMENT Development is an activity aimed at career growth rather than immediate performance knowledge.
  • 22. PERFORMANCE APPRAISAL It is the process of measuring and evaluating the performance or accomplishments, including individual behavior of an employee on the job front for a given period.
  • 23. WHY??? To assess the employee’s present level of performance To identify the strengths and weaknesses To provide feedback To provide an objective basis for rewarding To motivate To check and punish To identify the gaps in performance To identify employee’s potential To provide a database for succession strategies Others like promotion, transfer etc.
  • 24. How??? Step 1: Create and set up performance standards Step 2: Mutually set identifiable and measurable goals Step 3: Measure present level of performance Step 4: Compare and appraise with the standard Step 5: Discuss the appraisal with the employee Step 6: Identify and initiate the corrective action
  • 25. Who??? o Supervisors o Peers o Subordinates o Managers by themselves o Users of services o Consultants