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LEADERSHIP STYLES ANDLEADERSHIP STYLES AND
BEHAVIORBEHAVIOR
ANDREW MSAMIANDREW MSAMI
ANDREW MSAMI 1
BEHAVIORS AND RELATIONSBEHAVIORS AND RELATIONS
““It would beIt would be wonderfulwonderful ifif
everyone wereeveryone were nice to eachnice to each
otherother andand had each other’shad each other’s
best interest at heartbest interest at heart””
KIM ZOLLER et alKIM ZOLLER et al
ANDREW MSAMI 2
““Your living is determined not soYour living is determined not so
much by what life brings to youmuch by what life brings to you
as by the attitude you bring toas by the attitude you bring to
life; not so much by whatlife; not so much by what
happens to you as by the wayhappens to you as by the way
your mind looks at whatyour mind looks at what
happens”happens”
KHALIL GIBRANKHALIL GIBRAN
3ANDREW MSAMI
ATTITUDEATTITUDE DEFINEDDEFINED
 AA cognitivecognitive andand
affectiveaffective evaluationevaluation
thatthat predisposespredisposes aa
person toperson to actact in certainin certain
a waya way
4ANDREW MSAMI
COMPONENTS OF ATTITUDESCOMPONENTS OF ATTITUDES
1.1. COGNITIVECOGNITIVE
2.2. AFFECTIVEAFFECTIVE
3.3. CONATIVECONATIVE
5ANDREW MSAMI
PERSONALITYPERSONALITY
 Personality “Personality “the heart”the heart” ofof individualindividual
differencesdifferences
…….meaning.meaning
 Personality is the set ofPersonality is the set of characteristicscharacteristics
thatthat underlieunderlie a relativelya relatively stable patternstable pattern ofof
behaviorbehavior in responsein response toto ideasideas,, objectsobjects, or, or
peoplepeople in an environment.in an environment.
6ANDREW MSAMI
THOUGTHS AND ACTIONSTHOUGTHS AND ACTIONS
((UNDERSTANDINGUNDERSTANDING))
Personality is the way peoplePersonality is the way people
thinkthink andand actact
““when we don’twhen we don’t understandunderstand
others it is difficult to beothers it is difficult to be kindkind
to them” hence inability toto them” hence inability to
relate with them.relate with them.
7ANDREW MSAMI
SELF CONCEPTSELF CONCEPT
PERSONALITY MEANSPERSONALITY MEANS SELF CONCEPTSELF CONCEPT
Inherited characteristicsInherited characteristics that gives anthat gives an
individual aindividual a sensesense ofof selfself influencedinfluenced
byby social environment.social environment.
Issues that affect personality - identity:Issues that affect personality - identity:
Family LifeFamily Life
Countries we live inCountries we live in
8ANDREW MSAMI
PERSONALITIES DIFFER….PERSONALITIES DIFFER….
““knowingknowing different personalitiesdifferent personalities andand
theirtheir natural giftnatural gift can be ancan be an
invaluable business toolinvaluable business tool in helpingin helping
usus create and nurture relationscreate and nurture relations in anin an
attemptattempt to serveto serve oror workwork withwith
understandingunderstanding andand kindnesskindness
alongside others”alongside others”
9ANDREW MSAMI
PERSONALITY TYPESPERSONALITY TYPES
1.1. SANGUINE – POPULARITYSANGUINE – POPULARITY
2.2. CHOLERIC – POWERCHOLERIC – POWER
3.3. MELANCHOLY – PERFECTIONMELANCHOLY – PERFECTION
4.4. PHLEGMATIC – PEACEPHLEGMATIC – PEACE
10ANDREW MSAMI
SANGUINESANGUINE
PopularityPopularity
An extroverted optimistAn extroverted optimist
who makes life funwho makes life fun
easilyeasily
11ANDREW MSAMI
SANGUINESANGUINE
Characteristics of SanguineCharacteristics of Sanguine
 Show-offShow-off better thanbetter than show-upshow-up
 They are meant to beThey are meant to be noticednoticed
 They are oftenThey are often shockingshocking andand loudloud
 They thinkThey think bad attentionbad attention is better thanis better than
no attentionno attention at all.at all.
 SANGUINE Exhibit Optimistic OutgoingSANGUINE Exhibit Optimistic Outgoing
behaviorbehavior
12ANDREW MSAMI
SANGUINE IMPACTSANGUINE IMPACT
 A problem with latenessA problem with lateness
 Life full of excitement that do not getLife full of excitement that do not get
to touch other peopleto touch other people
 Good at decorating than planningGood at decorating than planning
 ForgetfulForgetful
13ANDREW MSAMI
CHOLERICCHOLERIC
PowerfulPowerful
An extroverted leaderAn extroverted leader
who takes chargewho takes charge
easilyeasily
14ANDREW MSAMI
CHOLERICCHOLERIC
 Born leadersBorn leaders
 QuicklyQuickly decisivedecisive
 They don’t want to be told what to doThey don’t want to be told what to do
 Respond inRespond in shock to rulesshock to rules – they– they
believe rules arebelieve rules are rigidrigid oror restrictiverestrictive
 They like takingThey like taking chargecharge..
 CHOLERIC exhibit direct decisiveCHOLERIC exhibit direct decisive
BehaviorBehavior
15ANDREW MSAMI
CHOLERIC IMPACTCHOLERIC IMPACT
 They can not work in teams – they willThey can not work in teams – they will
always make others tiredalways make others tired
 They will always find someone else toThey will always find someone else to
do the workdo the work
 They love to delegateThey love to delegate
16ANDREW MSAMI
MELANCHOLYMELANCHOLY
PerfectionistPerfectionist
An introvertedAn introverted pessimistpessimist
who may be prone towho may be prone to
geniusgenius
17ANDREW MSAMI
MELANCHOLYMELANCHOLY
 They are deep: achieversThey are deep: achievers
 Thoughtful and meditativeThoughtful and meditative
 MELANCHOLY Exhibit concern andMELANCHOLY Exhibit concern and
correct behaviorcorrect behavior
18ANDREW MSAMI
MELANCHOLY IMPACTMELANCHOLY IMPACT
 They are so helpfulThey are so helpful
 Perfect job done on timePerfect job done on time
 They pose questions that challengeThey pose questions that challenge
the way things are donethe way things are done
 They tend to be seen as perfectionistsThey tend to be seen as perfectionists
19ANDREW MSAMI
PHLEGMATICPHLEGMATIC
PeacefulPeaceful
An introverted mediatorAn introverted mediator
who rolls with lifewho rolls with life
punchespunches
20ANDREW MSAMI
PHLEGMATICPHLEGMATIC
 Easy goingEasy going
 Pleasant and friendlyPleasant and friendly
 PHLEGMATIC Exhibit Sympathy andPHLEGMATIC Exhibit Sympathy and
Cooperative BehaviorCooperative Behavior
21ANDREW MSAMI
PHLEGMATIC IMPACTPHLEGMATIC IMPACT
 Able to associate with quite a variety ofAble to associate with quite a variety of
other personalitiesother personalities
 Good in sorting out differences in groupsGood in sorting out differences in groups
and teamsand teams
 Have high level resilience – abilities toHave high level resilience – abilities to
manage difficult situationsmanage difficult situations
 Abilities to build lasting relationshipsAbilities to build lasting relationships
22ANDREW MSAMI
PERSONALITYPERSONALITY
A NOTEA NOTE
““but to live and work harmoniouslybut to live and work harmoniously
and productively in life, you doand productively in life, you do
have to know how tohave to know how to
appreciate others and be kindappreciate others and be kind
to others”to others”
FLORENCE LITTAUER AND ROSE SWEETFLORENCE LITTAUER AND ROSE SWEET
23ANDREW MSAMI
PERSONALITYPERSONALITY
A NOTEA NOTE
““don’t try to change others. It willdon’t try to change others. It will
frustrate you and annoyfrustrate you and annoy
them!”them!”
FLORENCE LITTAUER AND ROSE SWEETFLORENCE LITTAUER AND ROSE SWEET
24ANDREW MSAMI
PERSONALITYPERSONALITY
A NOTEA NOTE
““When you change the way youWhen you change the way you
look at things, the things youlook at things, the things you
look at will change”look at will change”
MAX PLANCKMAX PLANCK
25ANDREW MSAMI
PERSONALITY INFLUENCEPERSONALITY INFLUENCE
BEHAVIORBEHAVIOR
 Personality explain why people behavePersonality explain why people behave
in a particular way different from othersin a particular way different from others
 Example of personality characteristics:Example of personality characteristics:
 Independence – self sufficiencyIndependence – self sufficiency
 Preciseness – carefulnessPreciseness – carefulness
 Self – control – restrain, bring inner desiresSelf – control – restrain, bring inner desires
under controlunder control
 Agreeableness - friendlinessAgreeableness - friendliness
26ANDREW MSAMI
HUMILITY - PERSONALITYHUMILITY - PERSONALITY
HumilityHumility
Improves yourImproves your
PersonalityPersonality
ANDREW MSAMI 31
HUMILITYHUMILITY
““TheThe qualityquality oror
state of beingstate of being
humble”humble”
ANDREW MSAMI 32
A GUIDE TO GAINING HUMILITYA GUIDE TO GAINING HUMILITY
1.1. Don’t putDon’t put other people dowother people down to maken to make
yourself look goodyourself look good
2.2. Raise yourRaise your empathyempathy levellevel
Note:Note: EmpathyEmpathy is the act ofis the act of understandingunderstanding,,
being sensitive and experience of anotherbeing sensitive and experience of another
as if it were you. Best developed by beingas if it were you. Best developed by being
Emotionally Intelligent (EQ)Emotionally Intelligent (EQ)
3.3. BeBe emotionally intelligentemotionally intelligent toto build goodbuild good
relationshipsrelationships with anybody.with anybody.
ANDREW MSAMI 33
THE END
THANK YOU FOR LISTENING
ANDREW MSAMI 34

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Credit-Management seminar for cooperative power point presentation
 

Leadership styles and behavior

  • 1. LEADERSHIP STYLES ANDLEADERSHIP STYLES AND BEHAVIORBEHAVIOR ANDREW MSAMIANDREW MSAMI ANDREW MSAMI 1
  • 2. BEHAVIORS AND RELATIONSBEHAVIORS AND RELATIONS ““It would beIt would be wonderfulwonderful ifif everyone wereeveryone were nice to eachnice to each otherother andand had each other’shad each other’s best interest at heartbest interest at heart”” KIM ZOLLER et alKIM ZOLLER et al ANDREW MSAMI 2
  • 3. ““Your living is determined not soYour living is determined not so much by what life brings to youmuch by what life brings to you as by the attitude you bring toas by the attitude you bring to life; not so much by whatlife; not so much by what happens to you as by the wayhappens to you as by the way your mind looks at whatyour mind looks at what happens”happens” KHALIL GIBRANKHALIL GIBRAN 3ANDREW MSAMI
  • 4. ATTITUDEATTITUDE DEFINEDDEFINED  AA cognitivecognitive andand affectiveaffective evaluationevaluation thatthat predisposespredisposes aa person toperson to actact in certainin certain a waya way 4ANDREW MSAMI
  • 5. COMPONENTS OF ATTITUDESCOMPONENTS OF ATTITUDES 1.1. COGNITIVECOGNITIVE 2.2. AFFECTIVEAFFECTIVE 3.3. CONATIVECONATIVE 5ANDREW MSAMI
  • 6. PERSONALITYPERSONALITY  Personality “Personality “the heart”the heart” ofof individualindividual differencesdifferences …….meaning.meaning  Personality is the set ofPersonality is the set of characteristicscharacteristics thatthat underlieunderlie a relativelya relatively stable patternstable pattern ofof behaviorbehavior in responsein response toto ideasideas,, objectsobjects, or, or peoplepeople in an environment.in an environment. 6ANDREW MSAMI
  • 7. THOUGTHS AND ACTIONSTHOUGTHS AND ACTIONS ((UNDERSTANDINGUNDERSTANDING)) Personality is the way peoplePersonality is the way people thinkthink andand actact ““when we don’twhen we don’t understandunderstand others it is difficult to beothers it is difficult to be kindkind to them” hence inability toto them” hence inability to relate with them.relate with them. 7ANDREW MSAMI
  • 8. SELF CONCEPTSELF CONCEPT PERSONALITY MEANSPERSONALITY MEANS SELF CONCEPTSELF CONCEPT Inherited characteristicsInherited characteristics that gives anthat gives an individual aindividual a sensesense ofof selfself influencedinfluenced byby social environment.social environment. Issues that affect personality - identity:Issues that affect personality - identity: Family LifeFamily Life Countries we live inCountries we live in 8ANDREW MSAMI
  • 9. PERSONALITIES DIFFER….PERSONALITIES DIFFER…. ““knowingknowing different personalitiesdifferent personalities andand theirtheir natural giftnatural gift can be ancan be an invaluable business toolinvaluable business tool in helpingin helping usus create and nurture relationscreate and nurture relations in anin an attemptattempt to serveto serve oror workwork withwith understandingunderstanding andand kindnesskindness alongside others”alongside others” 9ANDREW MSAMI
  • 10. PERSONALITY TYPESPERSONALITY TYPES 1.1. SANGUINE – POPULARITYSANGUINE – POPULARITY 2.2. CHOLERIC – POWERCHOLERIC – POWER 3.3. MELANCHOLY – PERFECTIONMELANCHOLY – PERFECTION 4.4. PHLEGMATIC – PEACEPHLEGMATIC – PEACE 10ANDREW MSAMI
  • 11. SANGUINESANGUINE PopularityPopularity An extroverted optimistAn extroverted optimist who makes life funwho makes life fun easilyeasily 11ANDREW MSAMI
  • 12. SANGUINESANGUINE Characteristics of SanguineCharacteristics of Sanguine  Show-offShow-off better thanbetter than show-upshow-up  They are meant to beThey are meant to be noticednoticed  They are oftenThey are often shockingshocking andand loudloud  They thinkThey think bad attentionbad attention is better thanis better than no attentionno attention at all.at all.  SANGUINE Exhibit Optimistic OutgoingSANGUINE Exhibit Optimistic Outgoing behaviorbehavior 12ANDREW MSAMI
  • 13. SANGUINE IMPACTSANGUINE IMPACT  A problem with latenessA problem with lateness  Life full of excitement that do not getLife full of excitement that do not get to touch other peopleto touch other people  Good at decorating than planningGood at decorating than planning  ForgetfulForgetful 13ANDREW MSAMI
  • 14. CHOLERICCHOLERIC PowerfulPowerful An extroverted leaderAn extroverted leader who takes chargewho takes charge easilyeasily 14ANDREW MSAMI
  • 15. CHOLERICCHOLERIC  Born leadersBorn leaders  QuicklyQuickly decisivedecisive  They don’t want to be told what to doThey don’t want to be told what to do  Respond inRespond in shock to rulesshock to rules – they– they believe rules arebelieve rules are rigidrigid oror restrictiverestrictive  They like takingThey like taking chargecharge..  CHOLERIC exhibit direct decisiveCHOLERIC exhibit direct decisive BehaviorBehavior 15ANDREW MSAMI
  • 16. CHOLERIC IMPACTCHOLERIC IMPACT  They can not work in teams – they willThey can not work in teams – they will always make others tiredalways make others tired  They will always find someone else toThey will always find someone else to do the workdo the work  They love to delegateThey love to delegate 16ANDREW MSAMI
  • 17. MELANCHOLYMELANCHOLY PerfectionistPerfectionist An introvertedAn introverted pessimistpessimist who may be prone towho may be prone to geniusgenius 17ANDREW MSAMI
  • 18. MELANCHOLYMELANCHOLY  They are deep: achieversThey are deep: achievers  Thoughtful and meditativeThoughtful and meditative  MELANCHOLY Exhibit concern andMELANCHOLY Exhibit concern and correct behaviorcorrect behavior 18ANDREW MSAMI
  • 19. MELANCHOLY IMPACTMELANCHOLY IMPACT  They are so helpfulThey are so helpful  Perfect job done on timePerfect job done on time  They pose questions that challengeThey pose questions that challenge the way things are donethe way things are done  They tend to be seen as perfectionistsThey tend to be seen as perfectionists 19ANDREW MSAMI
  • 20. PHLEGMATICPHLEGMATIC PeacefulPeaceful An introverted mediatorAn introverted mediator who rolls with lifewho rolls with life punchespunches 20ANDREW MSAMI
  • 21. PHLEGMATICPHLEGMATIC  Easy goingEasy going  Pleasant and friendlyPleasant and friendly  PHLEGMATIC Exhibit Sympathy andPHLEGMATIC Exhibit Sympathy and Cooperative BehaviorCooperative Behavior 21ANDREW MSAMI
  • 22. PHLEGMATIC IMPACTPHLEGMATIC IMPACT  Able to associate with quite a variety ofAble to associate with quite a variety of other personalitiesother personalities  Good in sorting out differences in groupsGood in sorting out differences in groups and teamsand teams  Have high level resilience – abilities toHave high level resilience – abilities to manage difficult situationsmanage difficult situations  Abilities to build lasting relationshipsAbilities to build lasting relationships 22ANDREW MSAMI
  • 23. PERSONALITYPERSONALITY A NOTEA NOTE ““but to live and work harmoniouslybut to live and work harmoniously and productively in life, you doand productively in life, you do have to know how tohave to know how to appreciate others and be kindappreciate others and be kind to others”to others” FLORENCE LITTAUER AND ROSE SWEETFLORENCE LITTAUER AND ROSE SWEET 23ANDREW MSAMI
  • 24. PERSONALITYPERSONALITY A NOTEA NOTE ““don’t try to change others. It willdon’t try to change others. It will frustrate you and annoyfrustrate you and annoy them!”them!” FLORENCE LITTAUER AND ROSE SWEETFLORENCE LITTAUER AND ROSE SWEET 24ANDREW MSAMI
  • 25. PERSONALITYPERSONALITY A NOTEA NOTE ““When you change the way youWhen you change the way you look at things, the things youlook at things, the things you look at will change”look at will change” MAX PLANCKMAX PLANCK 25ANDREW MSAMI
  • 26. PERSONALITY INFLUENCEPERSONALITY INFLUENCE BEHAVIORBEHAVIOR  Personality explain why people behavePersonality explain why people behave in a particular way different from othersin a particular way different from others  Example of personality characteristics:Example of personality characteristics:  Independence – self sufficiencyIndependence – self sufficiency  Preciseness – carefulnessPreciseness – carefulness  Self – control – restrain, bring inner desiresSelf – control – restrain, bring inner desires under controlunder control  Agreeableness - friendlinessAgreeableness - friendliness 26ANDREW MSAMI
  • 27. HUMILITY - PERSONALITYHUMILITY - PERSONALITY HumilityHumility Improves yourImproves your PersonalityPersonality ANDREW MSAMI 31
  • 28. HUMILITYHUMILITY ““TheThe qualityquality oror state of beingstate of being humble”humble” ANDREW MSAMI 32
  • 29. A GUIDE TO GAINING HUMILITYA GUIDE TO GAINING HUMILITY 1.1. Don’t putDon’t put other people dowother people down to maken to make yourself look goodyourself look good 2.2. Raise yourRaise your empathyempathy levellevel Note:Note: EmpathyEmpathy is the act ofis the act of understandingunderstanding,, being sensitive and experience of anotherbeing sensitive and experience of another as if it were you. Best developed by beingas if it were you. Best developed by being Emotionally Intelligent (EQ)Emotionally Intelligent (EQ) 3.3. BeBe emotionally intelligentemotionally intelligent toto build goodbuild good relationshipsrelationships with anybody.with anybody. ANDREW MSAMI 33
  • 30. THE END THANK YOU FOR LISTENING ANDREW MSAMI 34