This document discusses leadership challenges and how leaders should address them. It differentiates between technical challenges that have known solutions and adaptive challenges for which new solutions must be developed. It also references a process for leading change that involves helping an organization to continuously adapt and stay open to change rather than refreezing into the same state after a change occurs.

1. Leadership Matters
Leadership Module 1

3. Fluidity and Mobility

6. Technical Challenges
Challenges for which you have adequate
knowledge and an acceptable solution.

7. Adaptive Challenges
Challenges for which you do not have an
adequate or effective solution.

9. Melting moves

11. unfreeze-change-refreeze
to
unfreeze-change-stay
unfrozen