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Leadership 2030
Preparing for the challenges of the future

                                             February 2012
Leadership 2030:
How future megatrends will change our
working world
Agenda


         1        Five megatrends that will change the future of leadership

         2        What leaders will have to do differently

         3        What the best leaders have always done and should continue
                  to do




© 2012 Hay Group. All rights reserved                                          3
01
5 megatrends
What are megatrends?


Long- term transformational processes;


                     Global scale
                    Broad scope

                   Dramatic impact
What are megatrends?


            Long- term transformational processes




Time                    Reach                    Impact
Observable over         Affect all regions and   Fundamentally
decades,                stakeholders;            transform:
High degree of          • governments            • policies
probability: 15+years   • individuals            • society
into the future
                        •   businesses           •   economy
Climate Change
Globalization                       Individualization
                         and
                                       and Value
    2.0             Environmental
                                       Pluralism
                       Impacts


         Digital Lifestyle   Demographic
            and Work           Change




5 Megatrends
2009                         2050



           7
                                      3



Number of Western industrial countries
                among the 10 biggest economies
Megatrend 1: Globalisation 2.0

                                        Key characteristics
                                           Complex interrelationships
                                           Shift in economic balance of power to Asia
                                           BRIC nations; rising source of capital,
                                            consumer spend
                                           Rise of a global middle class (expanding
                                            market, more consumers)
                                           „Re-regionalisation‟ and „glocalisation‟




© 2012 Hay Group. All rights reserved                                                    9
Megatrend 1: Globalisation 2.0

                                        Key Consequences


                                           Different paradigm
                                           Tension must be managed between “global”
                                            and “local”


                                        Leaders must be able to be successful in cross
                                                   cultural assignments




© 2012 Hay Group. All rights reserved                                                    10
2006
Peak oil:
When the maximum rate of
global conventional crude oil extraction is reached
Megatrend 2: Climate Change and
                  Environmental Impacts


                                            Key characteristics
                                           Rising CO2 emissions and temperatures
                                           Environmental problems and growing industrial
                                            and residential waste
                                           Growing scarcity of strategic resources such
                                            as water, minerals, metals and fossil fuels
                                           Inability of governments to agree on solutions,
                                            regulations




© 2012 Hay Group. All rights reserved                                                         12
Megatrend 2: Climate Change and
                  Environmental Impacts


                                        Key consequences

                                           Greater environmental responsibility
                                            and accountability
                                           Rising investment in clean
                                            technology


                                        Decision for leaders; wait for a crisis, or
                                        head it off?




© 2012 Hay Group. All rights reserved                                                 13
Megatrend 3: Individualisation and
                          Value Pluralism

                                            Key characteristics
                                           Individualism as a global phenomenon
                                           Value pluralisms:
                                              work-life balance
                                              self fulfillment and self-expression
                                              values-driven engagement
                                           Rise of the creative class




© 2012 Hay Group. All rights reserved                                                14
The employee life cycle




         Hire                           Retire




© 2012 Hay Group. All rights reserved            15
The employee life cycle going forward




                                                                       Move
            Recruit                     Assess   Selection   Develop
                                                                        on




© 2012 Hay Group. All rights reserved                                         16
The Protean Career
              Hall, 1976



                                          Traditional
  Issue                                 organizational           Protean
                                            career               Career
                Who’s in                          Organization          Person
                charge?

            Core                              Advancement           Freedom,
            values                                                  growth


                  Degree of                                low
                  mobility                                                     high


            Success                                                 Psychological
            criteria                          Position, level       level



© 2012 Hay Group. All rights reserved                                                 17
Megatrend 3: Individualisation and
                          Value Pluralism

                                            Key consequences
                                           Temporary loyalty
                                           New tools needed to show empathy
                                           Awareness of individual‟s role in social
                                            networks critical



                                            Leaders must understand how to lead




© 2012 Hay Group. All rights reserved                                                  18
Megatrend 4: Digital lifestyle and work


                                            Key characteristics


                                           New media conquer work and private life
                                           Individuals are „always on‟
                                           Information immediately accessible
                                           Counter / competing story to your narrative




© 2012 Hay Group. All rights reserved                                                     19
Megatrend 4: Digital lifestyle and work


                                            Key consequences:


                                           Public / private divide gets blurred
                                           Changing relationship networks: fewer
                                            strong, more loose connections
                                           Power shift to digital natives
                                           Reliance on e-communication, virtual
                                            communication

                                            Leaders must demonstrate digital empathy through
                                            narrative leadership


© 2012 Hay Group. All rights reserved                                                          20
2005                   2050
                       2010



       15%
                          50      26%



Elderly (65+)
           in the industrialised world
Megatrend 5: Demographic Change


                                            Key characteristics
                                           World population growing and aging,
                                            demographic imbalances
                                           Increasing migration; will drive cultural
                                            diversity
                                           Aging society demands generational
                                            leadership




© 2012 Hay Group. All rights reserved                                                   22
Demographic change: Canada




© 2012 Hay Group. All rights reserved   23
Demographic change:




© 2012 Hay Group. All rights reserved   24
Megatrend 5: Demographic Change


                                            Key consequences
                                           HUGE demand for leaders in China
                                           Aging European society has economic impact,
                                            felt globally
                                           War for talent, brain drain, brain cycle




© 2012 Hay Group. All rights reserved                                                     25
Your thoughts
What will change?
What will stay the same?
What will not change




                                                        Need for
           Results                      Organization    leaders




                             Relationships   Security
© 2012 Hay Group. All rights reserved                              27
What will change




                                        Network        Post-heroic
                                        Savvy          leaders



                                             Building
                                             institutions
                                             that last
© 2012 Hay Group. All rights reserved                                28
Individuals exist in networks




© 2012 Hay Group. All rights reserved   29
Individuals exist in networks




© 2012 Hay Group. All rights reserved   30
Third order relationships




                                        1st   2nd   3rd




© 2012 Hay Group. All rights reserved                     31
Case Study:
                       Before                                                   After ONA
   Overly connected people                                        Increased new product revenue 22%
   Invisible network silos                                        Decreased cost of poor quality 66%
   Undiscovered expertise                                         Decreased customer dissatisfaction 24%
                                                                   Cohesion of organization up 25%

    U.K.
      UK                   Angola
                           Angola

             Nigeria                   Brazil
                                       Brazil
       Nigeria
Canada
Canada
    Saudi                       U.S.   Gulf of
    Arabia                              U.S.
    Saudi Arabia                       Mex
                                       Mexico



                                          Confidential - Not for Distribution
What will change



                                        Network        Post-heroic
                                         Savvy          leaders



                                              Building
                                            institutions
                                              that last


© 2012 Hay Group. All rights reserved                                33
What the best are already doing



                                           Global
                                         Leadership        Going Native
                                        Development




                                              Matrix Leadership



© 2012 Hay Group. All rights reserved                                     34
What the best are already doing

        Matrix leadership
              Bombardier, Staples: structure and courses



    Coherent



    Matrix
    Structure



    Incoherent

                                    Matrix Incompetent     Matrix Competent
© 2012 Hay Group. All rights reserved                                         35
What the best are already doing



                                           Global
                                         Leadership        Going Native
                                        Development




                                              Matrix Leadership



© 2012 Hay Group. All rights reserved                                     36
Leadership 2030:
How many post-heroic leaders are possible in your
organisation?
How network savvy are your leaders?
Can your leaders create institutions built to last?
Questions?




© 2012 Hay Group. All rights reserved   38
Rewarding for collaboration

    Does your current compensation           If your compensation system does not
     system reward for collaboration        reward for collaboration, is collaboration
  between senior executives and/or for          reflected in non-reward decisions?
 big cross-divisional company projects?




             Participants seemed to have             Somewhat surprisingly, the
                different definitions for         majority said collaboration is not
                    “collaboration”?             reflected in non-reward decisions?

© 2012 Hay Group. All rights reserved                                                    39
Case Study: Merger / Acquisition

                 Before                                             After
  Separate Silos                                    Holistic information flow
  Little interaction across networks                No bottlenecks
  Individuals acting as bottleneck                  Strengthened networks




                              Confidential - Not for Distribution
© 2012 Hay Group. All rights reserved   41

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Leadership 2030 Keynote A

  • 1. Leadership 2030 Preparing for the challenges of the future February 2012
  • 2. Leadership 2030: How future megatrends will change our working world
  • 3. Agenda 1 Five megatrends that will change the future of leadership 2 What leaders will have to do differently 3 What the best leaders have always done and should continue to do © 2012 Hay Group. All rights reserved 3
  • 5. What are megatrends? Long- term transformational processes;  Global scale  Broad scope  Dramatic impact
  • 6. What are megatrends? Long- term transformational processes Time Reach Impact Observable over Affect all regions and Fundamentally decades, stakeholders; transform: High degree of • governments • policies probability: 15+years • individuals • society into the future • businesses • economy
  • 7. Climate Change Globalization Individualization and and Value 2.0 Environmental Pluralism Impacts Digital Lifestyle Demographic and Work Change 5 Megatrends
  • 8. 2009 2050 7 3 Number of Western industrial countries among the 10 biggest economies
  • 9. Megatrend 1: Globalisation 2.0 Key characteristics  Complex interrelationships  Shift in economic balance of power to Asia  BRIC nations; rising source of capital, consumer spend  Rise of a global middle class (expanding market, more consumers)  „Re-regionalisation‟ and „glocalisation‟ © 2012 Hay Group. All rights reserved 9
  • 10. Megatrend 1: Globalisation 2.0 Key Consequences  Different paradigm  Tension must be managed between “global” and “local” Leaders must be able to be successful in cross cultural assignments © 2012 Hay Group. All rights reserved 10
  • 11. 2006 Peak oil: When the maximum rate of global conventional crude oil extraction is reached
  • 12. Megatrend 2: Climate Change and Environmental Impacts Key characteristics  Rising CO2 emissions and temperatures  Environmental problems and growing industrial and residential waste  Growing scarcity of strategic resources such as water, minerals, metals and fossil fuels  Inability of governments to agree on solutions, regulations © 2012 Hay Group. All rights reserved 12
  • 13. Megatrend 2: Climate Change and Environmental Impacts Key consequences  Greater environmental responsibility and accountability  Rising investment in clean technology Decision for leaders; wait for a crisis, or head it off? © 2012 Hay Group. All rights reserved 13
  • 14. Megatrend 3: Individualisation and Value Pluralism Key characteristics  Individualism as a global phenomenon  Value pluralisms: work-life balance self fulfillment and self-expression values-driven engagement  Rise of the creative class © 2012 Hay Group. All rights reserved 14
  • 15. The employee life cycle Hire Retire © 2012 Hay Group. All rights reserved 15
  • 16. The employee life cycle going forward Move Recruit Assess Selection Develop on © 2012 Hay Group. All rights reserved 16
  • 17. The Protean Career Hall, 1976 Traditional Issue organizational Protean career Career Who’s in Organization Person charge? Core Advancement Freedom, values growth Degree of low mobility high Success Psychological criteria Position, level level © 2012 Hay Group. All rights reserved 17
  • 18. Megatrend 3: Individualisation and Value Pluralism Key consequences  Temporary loyalty  New tools needed to show empathy  Awareness of individual‟s role in social networks critical Leaders must understand how to lead © 2012 Hay Group. All rights reserved 18
  • 19. Megatrend 4: Digital lifestyle and work Key characteristics  New media conquer work and private life  Individuals are „always on‟  Information immediately accessible  Counter / competing story to your narrative © 2012 Hay Group. All rights reserved 19
  • 20. Megatrend 4: Digital lifestyle and work Key consequences:  Public / private divide gets blurred  Changing relationship networks: fewer strong, more loose connections  Power shift to digital natives  Reliance on e-communication, virtual communication Leaders must demonstrate digital empathy through narrative leadership © 2012 Hay Group. All rights reserved 20
  • 21. 2005 2050 2010 15% 50 26% Elderly (65+) in the industrialised world
  • 22. Megatrend 5: Demographic Change Key characteristics  World population growing and aging, demographic imbalances  Increasing migration; will drive cultural diversity  Aging society demands generational leadership © 2012 Hay Group. All rights reserved 22
  • 23. Demographic change: Canada © 2012 Hay Group. All rights reserved 23
  • 24. Demographic change: © 2012 Hay Group. All rights reserved 24
  • 25. Megatrend 5: Demographic Change Key consequences  HUGE demand for leaders in China  Aging European society has economic impact, felt globally  War for talent, brain drain, brain cycle © 2012 Hay Group. All rights reserved 25
  • 26. Your thoughts What will change? What will stay the same?
  • 27. What will not change Need for Results Organization leaders Relationships Security © 2012 Hay Group. All rights reserved 27
  • 28. What will change Network Post-heroic Savvy leaders Building institutions that last © 2012 Hay Group. All rights reserved 28
  • 29. Individuals exist in networks © 2012 Hay Group. All rights reserved 29
  • 30. Individuals exist in networks © 2012 Hay Group. All rights reserved 30
  • 31. Third order relationships 1st 2nd 3rd © 2012 Hay Group. All rights reserved 31
  • 32. Case Study: Before After ONA  Overly connected people  Increased new product revenue 22%  Invisible network silos  Decreased cost of poor quality 66%  Undiscovered expertise  Decreased customer dissatisfaction 24%  Cohesion of organization up 25% U.K. UK Angola Angola Nigeria Brazil Brazil Nigeria Canada Canada Saudi U.S. Gulf of Arabia U.S. Saudi Arabia Mex Mexico Confidential - Not for Distribution
  • 33. What will change Network Post-heroic Savvy leaders Building institutions that last © 2012 Hay Group. All rights reserved 33
  • 34. What the best are already doing Global Leadership Going Native Development Matrix Leadership © 2012 Hay Group. All rights reserved 34
  • 35. What the best are already doing  Matrix leadership Bombardier, Staples: structure and courses Coherent Matrix Structure Incoherent Matrix Incompetent Matrix Competent © 2012 Hay Group. All rights reserved 35
  • 36. What the best are already doing Global Leadership Going Native Development Matrix Leadership © 2012 Hay Group. All rights reserved 36
  • 37. Leadership 2030: How many post-heroic leaders are possible in your organisation? How network savvy are your leaders? Can your leaders create institutions built to last?
  • 38. Questions? © 2012 Hay Group. All rights reserved 38
  • 39. Rewarding for collaboration Does your current compensation If your compensation system does not system reward for collaboration reward for collaboration, is collaboration between senior executives and/or for reflected in non-reward decisions? big cross-divisional company projects? Participants seemed to have Somewhat surprisingly, the different definitions for majority said collaboration is not “collaboration”? reflected in non-reward decisions? © 2012 Hay Group. All rights reserved 39
  • 40. Case Study: Merger / Acquisition Before After  Separate Silos  Holistic information flow  Little interaction across networks  No bottlenecks  Individuals acting as bottleneck  Strengthened networks Confidential - Not for Distribution
  • 41. © 2012 Hay Group. All rights reserved 41

Editor's Notes

  1. John, did we decided to delete this slide?
  2. no single culture – more inter-relatedBusinesses must accomodate local culturesCHINA:Might not be forever Japan in 80sJob tracksInternationalization of RMB, unwillingness to relinquish control of currency, fully embrace international markets and their volatility% of pop living in city vs ruralIncrease in wages
  3. gross inequalities not helpful; I win-you lose leads to violence and predatory practices. No one nation can think of themselves as MOST important and be successfulEX:
  4. Ability to work anywhereVirtual organizationsAdhoc social networksNo social skillsEither no affect or negative emotion
  5. Without narrative leadership leaders are victims of stories others tell, WITH IT can affect stories others tellEmail: must be used effectively, positively
  6. Elderly (65+) in the industrialised world
  7. European populations not replacing themselvesBig growth in developing countries
  8. 2012 2050United States 4.7 to 1 2.6 to 1France 3.5 to 1 1.9 to 1Germany 3 to 1 1.6 to 1Japan 2.8 to 1 1.2 to 1UK
  9. SASAC conglomerate of 122 chinese state ownedMulti-nationals need Chinese talentNational identities challenged by ethnic diversity
  10. John, This is a jpeg, I had to build a “white-out” so that you only see this side.
  11. Global leadership development:Multi geographical learning teams with proper mentoring and resources. Some just putting teams together to solve a problem. Little mentoring. Susan Peters from GE will share what they are doingGoing native: Macdonalds in Argentina. The Oreo in ChinaGoing Native:McDonald’s relationship partnersMcDonald’s, Caterpillar: issuing bonds in RMBIUnilever: Multiple ethnic sources of leadershipJnJ: we don’t want just the local person, we want the best person. Source globallyAvoid the “brain cycle”
  12. Global leadership development:Multi geographical learning teams with proper mentoring and resources. Some just putting teams together to solve a problem. Little mentoring. Susan Peters from GE will share what they are doingPost Heroic Leadership;Leading people to find meaning in their work and the organization so they have capacity to make decisionsNarrative that creates heroes. People write themselves into the story. Freedom within a contextFind Common purpose; develop common Wisdom around that purpose. Dr. Larry McEvoy, CMO Colorado Springs Memorial Health SystemGoing Native:McDonald’s relationship partnersMcDonald’s, Caterpillar: issuing bonds in RMBIUnilever: Multiple ethnic sources of leadershipJnJ: we don’t want just the local person, we want the best person. Source globallyAvoid the “brain cycle”