Emerging trends in management [compatibility mode]

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Emerging trends in management [compatibility mode]

  1. 1. Loyola School of Management, September 15, 2012 Dr. Harry CD harrycd2011@gmail.com Research Interests include Globally distributed teams / Virtual teams Behavioral patterns of distributed teams Software teams (WGX, TMX, LMX) Cross culture
  2. 2. Part 1-The world in its form – Global ManagementPart 2-Trends in Management Emerging Trends in Management -2012 by Dr.Harry CD 2
  3. 3. World on the edge Emerging Trends in Management - 2012 by Dr.Harry CD 3
  4. 4. In recent times, a series of mass protestsare gripping notably UK, Spain, Italy,Greece, Egypt, Israel, India and numerousother countries around the world. My considered opinion is that this is the outcome of accumulated anger stoked up by perennial poverty, deprivation, disparity, exclusion and marginalization in societies. The outburst is overtly directed against the persons in power for their misrule, corruption, nepotism, arrogance and denial to provide for the minimum. The unprecedented riots across England are found to be caused by the "social selfishness" of the "insulated haves... and their regular denigration of the poor." Emerging Trends in Management - 2012 by Dr.Harry CD 4
  5. 5. Changing Management ScenarioCurrent trends include managers that manage the work and notthe people.Work is more predictable than people.Rather than trying to manage people so strictly, managers areliving in the light and kindness with employees as they are realpeople; their own neighbors. Emerging Trends in Management - 2012 by Dr.Harry CD 5
  6. 6. Contemporary Management styles 1. Micro and Macro management 2. Virtual and Open source management 3. Globally distributed management 4. Global and International Management 5. Business ecosystems –Networked Management 6. Green Management 7. Smart Management 8. Sustainability management Green management measures such as certified environmental managementInternational and Global Management is systems (EMS) or tools like life cycleconcerned with the techniques and assessment activities are considered to improve corporate environmentalpractices that are involved in directing and performance directly by mandatingcontrolling international organisations. companies to introduce environmental goals and management structures as well as programs to achieve them 2(Coglianese and Nash, 2001; Johnstone, 2001) Emerging Trends in Management - 2012 by Dr.Harry CD 6
  7. 7. S.M.A.R.T. Management includes(specific, measurable, achievable, realistic,and time-based.) methods ofimplementation Sustainable management takes the concepts from sustainability and synthesizes them with the concepts of management. Sustainability has three branches: the environment, the needs of present and future generations, and the economy Emerging Trends in Management - 2012 by Dr.Harry CD 7
  8. 8. The micro-manager keeps you under scrutiny, questioning your moves.S/he gives advice on your work whether or not you think its necessary. Attimes you dont feel trusted. You may appreciate his/her concerns whenneeded, but also think s/he doubts your capabilities when youre doing acapable job.Pro: Theyre there when you dont need themCon: Theyre there when you do need them They engage the lowest frequency emotion, FEAR, in the workplace. Fear ----> frustration - ----> Depression ---->Sabotage ----> Accidents ----->or Lack of Productivity. Too much micromanagement can cost a company its best and brightest. Emerging Trends in Management - 2012 by Dr.Harry CD 8
  9. 9. The macro-manager is the opposite: S/he may be absent often, leavingyou to make all/most of the decisions, s/he isnt abundant with advice, butexpects a certain level of competency, whether or not the few directionsgiven are completely understood.His/her absenteeism be a relief for awhile, but his/her lack of direction cancome across as detached and apathetic, and may be frustrating whenyoure left with even the responsibilities s/he should be making.Pro: They arent there when you dont need themCon: They arent there when you do need them Emerging Trends in Management - 9 2012 by Dr.Harry CD
  10. 10. New trend in management propose the presence of threepsychological states that could result in a highly motivated andproductive worker.The worker must experience:1. Meaningfulness or significance of their job2. Responsibility for outcomes3. Feedback on the work performedWise management never underestimates peoples pride anddignity for work. Recognition goes a long way. When theenvironment is happy, work translates to play. Money matters butthats not all there is. Emerging Trends in Management - 2012 by Dr.Harry CD 10
  11. 11. Information on Technology Companies Emerging Trends in Management - 2012 by Dr.Harry CD Name of Total Employees Geographical Overall Organization revenue FY strength locations number of 2010 (In offices USD-Billion) (Countries) TCS 8.26 198000 42 200 Infosys 6.35 133560 30 63 Wipro 6.0 100000 70 100 HCL 5.9 80000 31 60 Technologies IBM 100 426751 170 ___ Gap Gemini --- 110000 40 136 Ness 0.5 6900 18 36 Source: Harry CD, 2012, OCB of distributed teams: A study on the mediating effect of organizational justice in software organizations 11
  12. 12. Electronics Countries OperatingCompanies inFlextronics 30Sony 183Canon 44LG 40Samsung 100Automobile Countries OperatingCompanies inFord 70GM 157Toyota 28Benz & BMW 35 & 150 respectively Emerging Trends in Management - 2012 by Dr.Harry CD 12
  13. 13. Trends in Management Emerging Trends in Management - 2012 by Dr.Harry CD 13
  14. 14. The 5 Most Prominent Management Trends of the 21st century –Working Knowledge - the Harvard Business School publicationGlobalizationThe melting of barriers among nations and their increasinginterconnectedness, accelerated by technology, has led to a change inthe world order that has had a profound impact on global business. Theemergence of nations such as India and China has replaced the era ofunquestioned dominance of the Western countries or any one particularregion, paving the way for a flattened business arena where developmentsin one part of the other are certain to have a spiraling impact. Perhaps thebest evidence of this is the recent financial crisis.TechnologyIf the current wave of globalization has been the driving force behind themost far-reaching and powerful changes in business, then informationtechnology has indisputably been the facilitator. Emerging Trends in Management - 2012 by Dr.Harry CD 14
  15. 15. Sustainability and Corporate Social ResponsibilityFor business to be sustainable, and even profitable, our planet has to besustainable - this realization has hit businesses perhaps the hardest inrecent times. HBS Dean Nitin Nohria feels that in the coming decade, weare likely to see a lot of focus directed towards applying managementprinciples to solutions of complex social issues such as environmentalsustainability, energy security, access to healthcare etc. This will alsounderline the need for increased interdisciplinary interaction and influenceon business management.The Study of PsychologySpeaking of interdisciplinary influences on business, the study of humanpsychology - probing into cognition, motivation, behavior andperformance - has become a key pillar of organizational management.From employee management to customer satisfaction and socialengagement, satisfaction of business objectives requires effective analysisof both individual and institutional psychology. Emerging Trends in Management - 2012 by Dr.Harry CD 15
  16. 16. Business EcosystemsProfessor Carlyss Y. Baldwin feels that one of the most notable trends inmanagement has been the rise of business ecosystems - defined asgroups of firms which together provide complex products and relatedservices to meet end-to- end requirements of users across the valuechain. The integration between media, technology and telecommunicationfirms would be an apt contemporary example. Emerging Trends in Management - 2012 by Dr.Harry CD 16
  17. 17. The Latest Trends in Business “Unless you are networking, you will soon be not working” Dr Denis Waitley1. Shareholder Value as a Strategy.2. IT as a Utility. The cloud.3. The Customer Chorus. Brought to you by social networking.4. Enterprise Risk Management. None too soon.5. The Creative Organization. Innovation matters.6. Open Source. Community resources beyond software.7. Going Private. SOX workaround.8. Behavioral Economics. Freakonomics, anyone?9. High Potentials. Nurture, nurture, nurture.10. Competing on Analytics. Well beyond the gut level.11. Reverse Innovation. R&D closer to global markets.12. Sustainability. Green is good. Emerging Trends in Management - 2012 by Dr.Harry CD 17
  18. 18. ENABLERSChallenges at workEnvironment conducive to continuous learningRecognition for work doneHigh degree of autonomyFree flow of information / CommunicationTimely feedbackOpportunities to exercise initiative andcreativityOpportunities for expansion of sphere ofexpertise ♦ Core competencyHigh pay and perks, ESOPs ♦ Innate goodnessCreating a ‘Communal Culture’ – Striking ♦ Adapting to changes rapidlybalance between an individualistic task focusand a social club. ♦ Positive Attitude ♦ Enhanced quality of work Performance ♦ Team Spirit and teamworkSub contract and fragmented projectsInsecurities and threats due to rapid pace ofchange in area of expertise ♦ Alienation and burnoutAmbiguity and uncertainty in software ♦ Attritionorganisation. ♦ SelfishnessRole of Politics. ♦ UnaccountabilityDifficulty to have face to face contact with thecustomer to clarify project requirements. ♦ Loss of trustLack of human touch and careDearth of management expertise at middle andtop management level INHIBITORSSome Enablers and Inhibitors affecting Performance in Indian Software Industry Emerging Trends in Management - 2012 by Dr.Harry CD 18
  19. 19. Red tapeism / Protectionism - Is viewing the world solely through one’s own eyes and perspectives. –Is not recognizing that others have different ways of living and working. –Is a significant obstacle for managers working in a global business world. –Is falling into the trap of ignoring others’ values and customs and rigidly applying an attitude of “ours is better than theirs” to foreign cultures. Emerging Trends in Management - 2012 by Dr.Harry CD 19
  20. 20. Emerging challenges• Coping with the sudden appearance of new competitors• Acknowledging cultural, political, and economic differences• Dealing with increased uncertainty, fear, and anxiety• Adapting to changes in the global environment• Avoiding parochialism Adopting a Global Perspective Ethnocentric Attitude The parochialistic belief that the best work approaches and practices are those of the home country. Polycentric Attitude The view that the managers in the host country know the best work approaches and practices for running their business. Geocentric Attitude A world-oriented view that focuses on using the best approaches and people from around the globe Emerging Trends in Management - 2012 by Dr.Harry CD 20
  21. 21. Political Regrouping for BusinessThe European Union (EU) A unified economic and trade entityBelgium, Denmark, France, Greece, Ireland, Italy, Luxembourg, the Netherlands,Portugal, Spain, the United Kingdom, Germany, Austria, Finland, and SwedenNorth American Free Trade Agreement (NAFTA) Eliminated barriers to free trade(tariffs, import licensing requirements, and customs user fees) United States, Canada,and MexicoU.S.-Central America Free Trade Agreement (CAFTA) Free Trade Area of the AmericasSouthern Cone Common Market (Mercosur)Association of Southeast Asian Nations (ASEAN) Trading alliance of 10 Southeast AsianNationsAfrican UnionSouth Asian Association for Regional Cooperation (SARRC) Emerging Trends in Management - 2012 by Dr.Harry CD 21
  22. 22. World Trade Organization (WTO)• Evolved from the General Agreement on Tariffs and Trade (GATT) in 1995.• Functions as the only global organization dealing with the rules of trade among nations.• Has 149 member nations and 32 observer governments.• Monitors and promotes world trade Emerging Trends in Management - 2012 by Dr.Harry CD 22
  23. 23. The way IT industry is identified Emerging Trends in Management - 2012 by Dr.Harry CD 23
  24. 24. Managing in a Global EnvironmentThe Legal Environment Stability or instability of legal and political systems Legal procedures are established and followed Fair and honest elections held on a regular basis Differences in the laws of various nations Effects on business activities Effects on delivery of products and servicesThe Economic Environment- Economic Systems- Free market economy - An economy in which resources are primarily ownedand controlled by the private sector.- Planned economy - An economy in which all economic decisions are plannedby a central government.- Monetary and Financial Factors•Currency exchange rates•Inflation rates•Diverse tax policies Emerging Trends in Management - 2012 by Dr.Harry CD 24
  25. 25. The Cultural Environment – Localisation of cultureIs the values and attitudes shared by individuals from a specific country that shape their behavior and their beliefs about what is important.May have more influence on an organization than the organization culture.Challenges and Risks•Giving in to a culture of collaboration•Avoiding protectionism•Openness associated race, colour and culture•Accepting leadership styles and management approachesRisks Loss of investments in unstable economic environment Increased terrorism Economic interdependence Emerging Trends in Management - 2012 by Dr.Harry CD 25
  26. 26. What Are Americans Like Americans are very informal. Americans are direct. Americans are competitive. Americans are achievers. Americans are independent and individualistic. Americans are questioners. Americans dislike silence. Americans value punctuality. Americans value cleanliness.Sources: Based on M. Ernest (ed.), Predeparture Orientation Handbook: For Foreign Students and Scholars Planning to Study in theUnited States (Washington, DC: U.S. Information Agency, Bureau of Cultural Affairs, 1984), pp. 103–05; A. Bennett, “American Culture IsOften a Puzzle for Foreign Managers in the U.S.,” Wall Street Journal, February 12, 1986, p. 29; “Don’t Think Our Way’s the Only Way,”The Pryor Report, February 1988, p. 9; and B.J. Wattenberg, “The Attitudes behind American Exceptionalism,” U.S. News & WorldReport, August 7, 1989, p. 25.
  27. 27. Thank youContacts:harrycd2011@gmail.com+91 9845713736 Emerging Trends in Management - 2012 by Dr.Harry CD 27

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