The document provides a curriculum vitae for M.Chithra, who has over 13 years of experience in product documentation. She has worked as an Engineering Lead in Documentation roles at several companies, including Zebra Technologies and Motorola Solutions. Her responsibilities included managing documentation teams, communication with stakeholders, project execution and delivery, budget management, and authoring various technical documents like user guides and system reference guides. She has expertise in documentation tools like FrameMaker, DITA, and RoboHelp. Her academic qualifications include an M.C.A. from IGNOU and a B.Sc. in Computers.

1. M.Chithra
9663038383, chithra.mamidipudi@gmail.com
CURRICULUM VITAE
I worked as Engineering Lead – Technical Publications in Zebra Technologies, Ex-Motorola
Solutions. I have 13 years of experience in product documentation. As part of my role, I worked
with the cross-cultural teams and cross-functional groups in different domains, including
networking and telecom domains. I managed a team of writers, involved in planning, analysis,
hiring, training, and delivery. I have experience in Agile and Waterfall methodologies.
Work Chronology
1. Zebra Technologies (Ex-Motorola Solutions : Symbol), Bangalore: Worked as
Engineering Lead, Documentation from October 2014 to April 2015
2. Motorola Solutions, Bangalore: Worked as Engineering Lead, Documentation from
October 2008 - October 2014
3. Motorola India Ltd, Hyderabad: Worked as Senior Technical Writer from June 2006
to September 2008.
4. BCGI Wireless Inc, Hyderabad: Worked as Technical Writer from December 2004
to June 2006.
5. Kernex Micro Systems (India) Ltd , Hyderabad: Worked as Technical writer from
June 2004 to November 2004
6. Airada, Hyderabad: Worked as Technical Writer from June 2002 to March 2004.
Roles & Responsibilities
 Managing Documentation Team
 Managing stakeholder communication internally
 Responsible for execution of the plan and delivery
 Responsible for prudently managing the budgets allocated
 Hiring and Managing Vendors
 Training Team members
 Ability to work on multiple projects simultaneously and demonstrate prioritization skills to
meet defined timelines.
 Ability to communicate clearly with stakeholders for project related objectives
 Excellent command on English language
 Understanding of Technical Writing process
 Maintain high level of documentation quality from a technical and language perspective
 Ability to analyze and document technical information accurately
 Ability to remain focused on quality excellence by demonstrating attention to details,
information accuracy and corporate standards and guidelines.
 Template Design
 Planning, Preparation, and Maintenance of End user deliverables like user guide,
installation guide, system reference guide, and other technical documents.
 Training Material for Customers
 First level testing of the application
 GUI Testing
 Conducting online reviews
 Resolving Defect requests

2. M.Chithra
9663038383, chithra.mamidipudi@gmail.com
Documentation deliverables
 CLI documentation
 GUI documentation
 System Reference Guides
 Online Help
 Installation Guides
 Quick Reference Guides
Command of tools
 Frame Maker
 Author It
 DITA
 RoboHelp
 Snag IT
 MS Suite
 Adobe Acrobat Professional
 Smart Draw
 Visio
 SnagIT
Version Control
 SVN
 Perforce
Bug Tracking
 Remedy
 Rational Clear Quest
Domain exposure:
 Networking
 Telecom
Motorola Solutions - Bangalore
Project: WiNG
Description: The Motorola Solutions WiNG architecture is designed for 802.11n networking. It
leverages the best aspects of independent and dependent architectures to create a smart
network that meets the connectivity, quality and security needs of each user deployment and their
application requirements, based on the availability of network resources, including wired
networks.
Project: FIPS
Description: The Federal Information Processing Standard (FIPS) Publication 140-2, (FIPS PUB
140-2),[1][2] is a U.S. government computer security standard used to accredit cryptographic
modules. The title is Security Requirements for Cryptographic Modules. Based on the Access
Points and RFS Controller Guides, FIPS certification was issued for the Access Points AP7131,
AP7161, AP7181 and RFS7000 Devices.
Motorola India Ltd - Hyderabad
Project: UMA
Description:Unlicensed Mobile Access (UMA) technology provides access to GSM and GPRS
mobile services over unlicensed spectrum technologies, including Bluetooth and 802.11. By

3. M.Chithra
9663038383, chithra.mamidipudi@gmail.com
deploying UMA technology, service providers can enable subscribers to roam and handover
between cellular networks and public and private unlicensed wireless networks using dual-mode
mobile handsets. With UMA, subscribers receive a consistent user experience for their mobile
voice and data services as they transition between networks.
Academics
 Post Graduation M.C.A from IGNOU, 60%
 Degree B.Sc Computers from Osmania University with 81%.
 Intermediate Board of Intermediate with 79%
 S.S.C S.S.C board, with 84%.