Laverne A. Torrance has over 20 years of experience in youth programs, customer service, and the military. He has a Bachelor's degree in Communications/Media Arts and Associate's degrees in Political Science/Communications and Marketing Management. His career includes positions as a Program Director for the Boys & Girls Club, Recreation Specialist for NYC Parks & Recreation, Customer Service Representative for Sprint PCS, Set Up Technician for IBM, and Chief Professional Records Specialist in the US Army. He has extensive skills in computers, programming, event planning, and working with youth.

1. Laverne A. Torrance, Sr.
560 Pine Street
Brookly, NY 11208
Phone: 484-544-9476
E-Mail: angelotorrence@yahoo.com
Objective: To secure a position that will allow me to use my skills, training, and experience to benefit the company.
Experience: 09/2006—10/2009 Boys & Girls Club of Bethlehem
Program Director
 Manage and run daily functions at the Northeast Unit
 Coordinate and teach numerous programs for youth ages 6-18
 Coordinate Facility functions through staff meeting
 Supervise Community Service & Volunteer workers
 Maintain building inventory, including donated items
 Work in accordance with the probation officers, criminal court systems and School district
 Deal with membership increases/decreases
 Report mandated issues
 Maintain scheduling and records of current/past events
 Manage building and all facilities functions
2/2001—9/2004 New York City Parks & Recreation
Recreation Specialist
 Designed and coordinated various programs for After-School program, Computer Resource Center,
Senior Citizens Program, Youth Sports, and NYS Welfare to Work Computer Training
 Planned and conducted activities for children, youth's adults and seniors focused on combined art &
technology, improving computer literacy and school/work skills
 Supervised program staff and hired and managed freelance consultants
 Successful execution of community outreach and fundraising
 Facilitated annual theatre productions — cast, direct, train, and schedule
 Performed maintenance and troubleshooting of equipment
 Designed Computer Resource Center publications, including flyers, newsletters, and calendars
 Performed purchasing and inventory of all food's, supplies for all program activities and events
6/1998—12/1999 Sprint PCS
Customer Service Representative
 Corporate Customer Retention
 Corporate Problem Resolution/Troubleshooter
 Corporate/Consumer Activations
1/1996—1/1998 IBM
Set Up Technician
 Assisted manager in scheduling set-ups
 Loaded/issued set-ups for assembly floor

2. Experience Continued
6/1987—10/1989 Military/US Army
Chief Professional Records Specialist
 Maintained over 500 Military Personnel Records
 Issuance of Identification cards and in and out processing Received Army Achievement
 Received Army Achievement Medal for professionalism and initiative
 Various promotions and Commendations for Achievements
 Activities included I II IC Head Squad Leader, All Army post Football, Basketball, baseball and
Volleyball
 Honorably Retired
Education
9/2004—6/2005 Long Island University
 B.A. Communications/Media Arts
02/1995—3/1996 Hairstyling Institute
 Barber/Sty list
8/1993—12/1995 Erie Community College
 A.S. Political Science/Communications
9/1991—5/1993 Monroe Community College
 A.S. Marketing Management
Professional Training
Computer Resource Hardware & Software Training Series, Mentoring, & After-School Programs, After-
School Staff Development Series, Family Counseling/Child Development and Parental Involvement,
Post-Traumatic Stress Disorder for Families, Drama & Theatre Director and Production, Fire Safety,
Horticulture, Special Education & Arts, NYS Real Estate Salesperson License Course, Sports
Coordinator/Management/Coaching/Umpire NY State training
Computer Skills
PC & MAC literate, MS Office XP/2000/95(Word, Excel, PowerPoint, Outlook/Exchange), PageMaker
6.5, Photoshop 7.0, Windows XP/NT/98/95, Internet Browsers, typing 40 wpm, electronic mail-handling
machines, (Pitney Bowes), laser, inkjet, and dot-matrix printers, fax machines, scanners, modems,
photocopiers (color, digital, & otherwise), electronic card readers and manual finishing machines
Licenses & Certifications
Barber Stylist, State Board of North Carolina, 3/1996, NYS Mandated Training for Child Abuse 2003-
2004, NYC Children Services/administration of children services 2002-2004; After-School Staff
Development Series 2002-2004, American Red Cross First Aid Responding to Emergencies 6/2003, and
American Red Cross CPR&DEFIR for the Professional rescuer 6/2003
Awards
Brooklyn Boro-Wide Champs Basketball 2002-2003, Brooklyn Boro-Wide Champs Flag Football 2003,
Star Coordinator of the Year 2003, Outstanding Director 2003, Most Training Hours 2003, and
Brooklyn Borg-Wide. Champs Baseball 2004