The document summarizes a presentation given to the Canadian Franchise Association on recent developments in advertising and marketing law and their implications for Canadian franchising. It discusses four recent cases: 1) A Dunkin' Donuts case on brand protection and promotion duties; 2) A Tim Hortons case on price maintenance; 3) A Time case on general impressions in advertising and use of disclaimers; and 4) A policy from OQLF on signage in Quebec under the Charter of the French Language. It also provides sample franchise agreement clauses related to trademarks, advertising, marketing, and protecting and enhancing the franchise system.
Employment Law: Managing a Global Workforce Across Multiple JurisdictionsGowling WLG
Gowling WLG Employment Law Seminar, November 2016
- Medical Marijuana in the Workplace
- Changing the Language in your Bonus Plans
- Hiring a Foreign Worker
- Managing your Global Workforce
This document discusses legal risks for online advertisers, affiliates, and networks related to deceptive advertising claims and government investigations. It provides tips to avoid investigations and outlines principles from the FTC regarding negative option marketing and endorsements. Specifically, it advises disclosing material terms and obtaining affirmative consent from consumers. It also warns against false celebrity endorsements or claims without substantiation. Lastly, it notes that advertisers, affiliates, ad networks, and others involved in online marketing can potentially face liability for deceptive practices.
Communicating Your Value - John Sweney, CEO of Brookwoods GroupIABC Houston
The document provides guidance on marketing yourself during a career transition by treating it as a marketing project rather than a job hunt. It advises focusing your message so people remember what you offer, and that it is better to highly appeal to few people than mildly appeal to many. The document also includes examples of personal profiles and branding statements that highlight skills, experiences, and solutions offered.
The document provides an overview of advertising regulation in the UK. It discusses the following key points:
- The Advertising Standards Authority (ASA) regulates advertising across all media in the UK and enforces advertising codes to ensure ads are truthful, honest and do not harm or offend.
- UK advertising is self-regulated for non-broadcast media and co-regulated for broadcast media. The advertising industry writes the advertising codes that all advertisers must abide by.
- The ASA handles complaints about misleading, harmful or offensive ads and has powers to enforce actions against advertisers that breach advertising codes. It receives over 30,000 complaints annually, most concerning misleading ads.
- The advertising codes have
Governance in e-commerce is needed to address various risks to consumers, small businesses, and fair competition. Without proper governance, there is a lack of policy frameworks and accountability. International models provide ideas for governance, such as the Federal Trade Commission in the US which regulates deceptive practices and protects consumer privacy. Governance of e-commerce in India needs to consider frameworks for authentication, agreements, payments, privacy, and accountability for all parties including sellers, buyers, advertisers, and others.
This document provides an overview of legal issues related to advertising, marketing, contests, and copyright. It discusses publisher's liability for misleading ads and the defense of good faith dissemination. General advertising principles like substantiating claims are covered, along with exceptions for puffery and opinions. Comparative advertising and tactics to avoid unsubstantiated claims are also summarized. The document concludes with a brief discussion of public domain works, contest regulations, and disclosure requirements.
Employment Law: Managing a Global Workforce Across Multiple JurisdictionsGowling WLG
Gowling WLG Employment Law Seminar, November 2016
- Medical Marijuana in the Workplace
- Changing the Language in your Bonus Plans
- Hiring a Foreign Worker
- Managing your Global Workforce
This document discusses legal risks for online advertisers, affiliates, and networks related to deceptive advertising claims and government investigations. It provides tips to avoid investigations and outlines principles from the FTC regarding negative option marketing and endorsements. Specifically, it advises disclosing material terms and obtaining affirmative consent from consumers. It also warns against false celebrity endorsements or claims without substantiation. Lastly, it notes that advertisers, affiliates, ad networks, and others involved in online marketing can potentially face liability for deceptive practices.
Communicating Your Value - John Sweney, CEO of Brookwoods GroupIABC Houston
The document provides guidance on marketing yourself during a career transition by treating it as a marketing project rather than a job hunt. It advises focusing your message so people remember what you offer, and that it is better to highly appeal to few people than mildly appeal to many. The document also includes examples of personal profiles and branding statements that highlight skills, experiences, and solutions offered.
The document provides an overview of advertising regulation in the UK. It discusses the following key points:
- The Advertising Standards Authority (ASA) regulates advertising across all media in the UK and enforces advertising codes to ensure ads are truthful, honest and do not harm or offend.
- UK advertising is self-regulated for non-broadcast media and co-regulated for broadcast media. The advertising industry writes the advertising codes that all advertisers must abide by.
- The ASA handles complaints about misleading, harmful or offensive ads and has powers to enforce actions against advertisers that breach advertising codes. It receives over 30,000 complaints annually, most concerning misleading ads.
- The advertising codes have
Governance in e-commerce is needed to address various risks to consumers, small businesses, and fair competition. Without proper governance, there is a lack of policy frameworks and accountability. International models provide ideas for governance, such as the Federal Trade Commission in the US which regulates deceptive practices and protects consumer privacy. Governance of e-commerce in India needs to consider frameworks for authentication, agreements, payments, privacy, and accountability for all parties including sellers, buyers, advertisers, and others.
This document provides an overview of legal issues related to advertising, marketing, contests, and copyright. It discusses publisher's liability for misleading ads and the defense of good faith dissemination. General advertising principles like substantiating claims are covered, along with exceptions for puffery and opinions. Comparative advertising and tactics to avoid unsubstantiated claims are also summarized. The document concludes with a brief discussion of public domain works, contest regulations, and disclosure requirements.
Misleading Advertisement And Their Impact On Consumers Trust.pptxMohammadRasel46
This document summarizes a presentation about misleading advertisements and their impact on consumer trust. It discusses how advertisements sometimes provide inaccurate or misleading information about products. It provides examples of types of misleading claims, such as incorrect ingredients or exaggerated product sizes. The presentation also examines how manufacturers mislead consumers through unfair contract terms, improper use of customer data, and misleading digital ads. Several brands are called out for claims about their products that have been found misleading. The presentation recommends that consumers be cautious of advertising claims and report misleading ads to authorities to protect trust in the marketplace.
The document discusses advertising regulation in the UK. It describes the role and purpose of the Advertising Standards Authority (ASA) which works to ensure all UK advertising is legal, decent, honest and truthful. The ASA regulates many areas of advertising including health claims, marketing to children, financial products and gambling. Complaints to the ASA can result in ads being investigated and withdrawn if found to breach advertising codes. The codes are written by the advertising industry and aim to prevent misleading, harmful or offensive ads. Overall the document outlines how the ASA regulates UK advertising to protect consumers.
Commercial Speech/Advertising RegulationMiriam Smith
Commercial speech refers to speech intended to generate marketplace transactions, such as advertising. The Supreme Court has established a four-part test to determine if restrictions on commercial speech are constitutional. Under the test, the speech must not be misleading, advertise lawful activity, and the government restriction must directly advance a substantial interest while being narrowly tailored. The Federal Trade Commission regulates false and deceptive advertising and requires substantiation of claims. Advertising to children requires special care.
This document discusses brands, trademarks, and advertising. It begins by defining what a brand is, noting that a brand comprises a product or service, packaging, name/logo, promotion, and appeals to customers physically, aesthetically, rationally, and emotionally. It then defines what a trademark is, explaining that it distinguishes one company's goods/services from another's. The document recommends conducting trademark searches to identify potential issues and minimize risks. It also explains why trademarks should be registered, providing exclusive rights and prima facie evidence of ownership. The document concludes by discussing proper trademark use and marking.
The Advertising Standards Authority (ASA) is the UK's independent regulator of advertising across all media. Its mission is to ensure ads comply with advertising codes by responding to complaints, monitoring ads, and researching public opinion. The ASA can require advertisers to amend or withdraw ads found to be misleading, harmful, offensive, or irresponsible. Broadcasters are responsible for ensuring ads they transmit comply with the advertising codes and principles of not misleading audiences, causing offense or harm, complying with the law, and appropriate scheduling. Specific rules cover topics like environmental claims, privacy, harm and offense, children, and misleading claims. [/SUMMARY]
The assistant summarizes the key similarities and differences between Machiavelli's The Prince and Hobbes' Leviathan in 3 sentences:
Machiavelli's The Prince and Hobbes' Leviathan, though controversial works during their time, have greatly influenced political thought with their discussions of governance and power. While The Prince presents Machiavelli's theory of an absolute ruler separated from morals, Leviathan argues for Hobbes' view of a necessary absolute ruler to establish order and prevent civil war. The two works differ in their historical contexts and philosophies regarding the purpose and limits of political power.
This document provides an overview of surrogate advertising in India. It begins with acknowledging the authors and contributors. It then defines surrogate advertising as promoting banned products like alcohol and cigarettes indirectly through other products. The document discusses the history, effectiveness, types, competitors, and legal environment around surrogate advertising in India. It notes that while direct advertising of alcohol is banned, companies promote other products using their brand names to indirectly advertise alcohol. It provides several examples of common surrogate advertisements in India and discusses the ongoing debate around the ethics of this practice.
Along with the attorneys at NOLO.com , to help address your legal concerns as business begins to return to "normal". We will discuss the impact of COVID-19 on insurance, contracts, employees, and corporate responsibilities.
The ASA summarized the key points about two TV deodorant advertisement rulings:
1) A Nivea ad implied their antiperspirant contained similar skin care ingredients to their cream, which was challenged. Nivea responded that 10 ingredients were known to be caring and their ad did not imply the products were the same.
2) A Sure ad claimed their deodorant was superior to Nivea against yellow stains. Sure provided evidence from independent testing showing their product had better anti-yellow stain protection than Nivea.
The document summarizes the Advertising Standards Authority's (ASA) role in regulating advertisements in the UK. The ASA ensures ads stick to the rules by dealing with complaints and proactively reviewing ads across media. It regulates non-broadcast ads through self-regulation and TV/radio through co-regulation with Ofcom. The ASA monitors ads for consumer protection issues and works with industry to help create compliant ads. It can require non-compliant ads to be amended or withdrawn. Sanctions for uncooperative advertisers include withdrawing recognition, pre-vetting future ads, and adverse publicity. The ASA aims to apply rules consistently and fairly while supporting responsible advertising.
The Advertising Standards Authority (ASA) is the independent regulator of advertising across all media in the UK. They make sure ads stick to the Advertising Codes and take action against misleading, harmful or offensive ads. The ASA responds to complaints from the public and monitors ads, taking action which can include requiring ads to be amended or withdrawn. UK advertising is regulated through a system of self-regulation, where the industry writes the rules, and co-regulation for broadcast media, where the ASA regulates under Ofcom. The Advertising Codes apply universally and require ads to be legal, truthful, responsible and respect human dignity.
This document provides a summary of digital marketing strategies for small business owners. It discusses how consumer trends have shifted to more online research and digital interactions. As a result, businesses need to adopt inbound marketing strategies that focus on attracting and engaging customers online through content like blogs, FAQs, newsletters and social media rather than interruptive outbound tactics. The document also stresses the importance of optimizing websites to capture leads at different stages and of search engine optimization to help businesses get found online by customers searching locally and for their products/services.
Unfair and Deceptive Acts & Practices Seminar - Chicago Automobile Trade Asso...Jim Radogna
Dealers have plenty to worry about when it comes to rules and regulations governing the industry, but perhaps the most harrowing are known as “UDAPs”.
Unfair and Deceptive Acts and Practices (UDAP) statutes are consumer protection laws that address what lawmakers consider to be “unethical” or otherwise “bad” business practices. The FTC Act and the Illinois Consumer Fraud and Deceptive Business Practices Act both prohibit unfair or deceptive acts or practices. These statutes have far-reaching implications for auto dealers because they provide for enforcement by the government to stop the practices, individual actions for damages brought by consumers who are hurt by the practices, and even criminal liability.
Dealers need to be aware that these statues are extremely broad and not only prohibit acts and practices that fall directly under the purview of specific laws, but also any other practice that is determined to be unfair or deceptive to the consumer. A behavior can be found to be unfair and deceptive and thus actionable even though it does not constitute fraud, breach of contract, or negligence under more traditional law. As a result, UDAP claims are a favorite among consumer attorneys – especially those seeking class action lawsuits.
There are a wide variety of dealer sales, F&I, and advertising practices that may be considered to be unfair or deceptive by regulators or courts. Some of these are commonly-known, while others may surprise you.
In this informative seminar we’ll address these potential legal pitfalls and suggest best practices for avoiding being caught up in a “UDAP Trap”.
This seminar is highly recommended for dealership upper management as well as sales managers, F&I personnel, sales consultants, and others – anyone who interacts with, or markets to, consumers.
Secrets to a successful brand for your social enterprise.Helen Barlow
Helen Barlow, designer at One Line Studio, ethical brand design introduces 3 things worth considering when building and designing a brand for your social enterprise or charity.
Get support defining your brand strategy by contacting Helen design@onelinestudio.co.uk
New market entry - The smart way to expand your food and beverage franchiseGrant Thornton LLP
Before your company leaps into international franchising, you need to be prepared. Make sure you have a comprehensive plan to deal with the tax, regulatory, legal, cultural and operational factors related to entering a targeted foreign market.
Tips From an FTC Pro: How to Avoid Becoming an FTC TargetAffiliate Summit
This presentation is from Affiliate Summit East 2018 (July 29 - July 31, 2018 in New York).
Session description: The Trump FTC has been cracking down on Internet marketers and tightening the noose around affiliates and others in their ecosystem. Learn from an FTC expert how to stay compliant and avoid “FTC Jail”.
22 immutable laws of marketing by Suhag MistrySuhag Mistry
100% working Marketing techniques for businesses. Use mentioned rules and develop great marketing plan. And YES it still works. I use it for developing Marketing plan for my consultant as a Business consultant.
Kotler's social definition of marketing is presented, which describes marketing as a societal process by which individuals and groups obtain what they need and want through creating, offering, and exchanging products and services of value freely with others. The document then discusses some criticisms of modern marketing practices, including that too many resources are spent on branding and advertising rather than products, and that marketing can negatively impact consumers, society, and other businesses. It also questions whether it is worth paying more for branded products versus generic alternatives in some cases such as pain relievers, fashion items, and gasoline.
1) Surrogate marketing involves promoting one product, such as sports or cultural events, in order to advertise another product like alcohol or cigarettes that have advertising bans.
2) Surrogate marketing originated in Britain and is commonly used in India since direct advertising of products like liquor and cigarettes has been banned since 1995. Companies instead promote brand extensions or sponsor events.
3) While surrogate marketing allows companies to generate sales for banned products and keep their brands top of mind, it undermines advertising bans and can mislead or influence youth. Stricter government regulation and consumer awareness are needed.
The document provides an overview of franchising, describing what franchising is, the various types of franchise opportunities available in different business categories, and some key factors to consider when evaluating franchise opportunities such as understanding the responsibilities of franchisees and franchisers, evaluating franchise disclosure documents, and asking the right questions of franchisers and existing franchisees.
The document summarizes key issues in current employment law, including social media, overtime for smartphone use, working from home, managing older employees, and sick/disabled employees. It discusses emerging trends in social media and employment liability risks. It addresses when smartphone use constitutes overtime work and considerations for employees working from home. It also outlines challenges of an aging workforce and strategies for performance managing and accommodating older employees. Finally, it discusses managing employee performance and disability, including when they are related and unrelated.
In this presentation delivered at the Law Society of Upper Canada’s Six Minute Business Lawyer Conference on June 6, 2013, Bill Hearn addresses recent developments and trends in Canadian consumer protection law.
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Misleading Advertisement And Their Impact On Consumers Trust.pptxMohammadRasel46
This document summarizes a presentation about misleading advertisements and their impact on consumer trust. It discusses how advertisements sometimes provide inaccurate or misleading information about products. It provides examples of types of misleading claims, such as incorrect ingredients or exaggerated product sizes. The presentation also examines how manufacturers mislead consumers through unfair contract terms, improper use of customer data, and misleading digital ads. Several brands are called out for claims about their products that have been found misleading. The presentation recommends that consumers be cautious of advertising claims and report misleading ads to authorities to protect trust in the marketplace.
The document discusses advertising regulation in the UK. It describes the role and purpose of the Advertising Standards Authority (ASA) which works to ensure all UK advertising is legal, decent, honest and truthful. The ASA regulates many areas of advertising including health claims, marketing to children, financial products and gambling. Complaints to the ASA can result in ads being investigated and withdrawn if found to breach advertising codes. The codes are written by the advertising industry and aim to prevent misleading, harmful or offensive ads. Overall the document outlines how the ASA regulates UK advertising to protect consumers.
Commercial Speech/Advertising RegulationMiriam Smith
Commercial speech refers to speech intended to generate marketplace transactions, such as advertising. The Supreme Court has established a four-part test to determine if restrictions on commercial speech are constitutional. Under the test, the speech must not be misleading, advertise lawful activity, and the government restriction must directly advance a substantial interest while being narrowly tailored. The Federal Trade Commission regulates false and deceptive advertising and requires substantiation of claims. Advertising to children requires special care.
This document discusses brands, trademarks, and advertising. It begins by defining what a brand is, noting that a brand comprises a product or service, packaging, name/logo, promotion, and appeals to customers physically, aesthetically, rationally, and emotionally. It then defines what a trademark is, explaining that it distinguishes one company's goods/services from another's. The document recommends conducting trademark searches to identify potential issues and minimize risks. It also explains why trademarks should be registered, providing exclusive rights and prima facie evidence of ownership. The document concludes by discussing proper trademark use and marking.
The Advertising Standards Authority (ASA) is the UK's independent regulator of advertising across all media. Its mission is to ensure ads comply with advertising codes by responding to complaints, monitoring ads, and researching public opinion. The ASA can require advertisers to amend or withdraw ads found to be misleading, harmful, offensive, or irresponsible. Broadcasters are responsible for ensuring ads they transmit comply with the advertising codes and principles of not misleading audiences, causing offense or harm, complying with the law, and appropriate scheduling. Specific rules cover topics like environmental claims, privacy, harm and offense, children, and misleading claims. [/SUMMARY]
The assistant summarizes the key similarities and differences between Machiavelli's The Prince and Hobbes' Leviathan in 3 sentences:
Machiavelli's The Prince and Hobbes' Leviathan, though controversial works during their time, have greatly influenced political thought with their discussions of governance and power. While The Prince presents Machiavelli's theory of an absolute ruler separated from morals, Leviathan argues for Hobbes' view of a necessary absolute ruler to establish order and prevent civil war. The two works differ in their historical contexts and philosophies regarding the purpose and limits of political power.
This document provides an overview of surrogate advertising in India. It begins with acknowledging the authors and contributors. It then defines surrogate advertising as promoting banned products like alcohol and cigarettes indirectly through other products. The document discusses the history, effectiveness, types, competitors, and legal environment around surrogate advertising in India. It notes that while direct advertising of alcohol is banned, companies promote other products using their brand names to indirectly advertise alcohol. It provides several examples of common surrogate advertisements in India and discusses the ongoing debate around the ethics of this practice.
Along with the attorneys at NOLO.com , to help address your legal concerns as business begins to return to "normal". We will discuss the impact of COVID-19 on insurance, contracts, employees, and corporate responsibilities.
The ASA summarized the key points about two TV deodorant advertisement rulings:
1) A Nivea ad implied their antiperspirant contained similar skin care ingredients to their cream, which was challenged. Nivea responded that 10 ingredients were known to be caring and their ad did not imply the products were the same.
2) A Sure ad claimed their deodorant was superior to Nivea against yellow stains. Sure provided evidence from independent testing showing their product had better anti-yellow stain protection than Nivea.
The document summarizes the Advertising Standards Authority's (ASA) role in regulating advertisements in the UK. The ASA ensures ads stick to the rules by dealing with complaints and proactively reviewing ads across media. It regulates non-broadcast ads through self-regulation and TV/radio through co-regulation with Ofcom. The ASA monitors ads for consumer protection issues and works with industry to help create compliant ads. It can require non-compliant ads to be amended or withdrawn. Sanctions for uncooperative advertisers include withdrawing recognition, pre-vetting future ads, and adverse publicity. The ASA aims to apply rules consistently and fairly while supporting responsible advertising.
The Advertising Standards Authority (ASA) is the independent regulator of advertising across all media in the UK. They make sure ads stick to the Advertising Codes and take action against misleading, harmful or offensive ads. The ASA responds to complaints from the public and monitors ads, taking action which can include requiring ads to be amended or withdrawn. UK advertising is regulated through a system of self-regulation, where the industry writes the rules, and co-regulation for broadcast media, where the ASA regulates under Ofcom. The Advertising Codes apply universally and require ads to be legal, truthful, responsible and respect human dignity.
This document provides a summary of digital marketing strategies for small business owners. It discusses how consumer trends have shifted to more online research and digital interactions. As a result, businesses need to adopt inbound marketing strategies that focus on attracting and engaging customers online through content like blogs, FAQs, newsletters and social media rather than interruptive outbound tactics. The document also stresses the importance of optimizing websites to capture leads at different stages and of search engine optimization to help businesses get found online by customers searching locally and for their products/services.
Unfair and Deceptive Acts & Practices Seminar - Chicago Automobile Trade Asso...Jim Radogna
Dealers have plenty to worry about when it comes to rules and regulations governing the industry, but perhaps the most harrowing are known as “UDAPs”.
Unfair and Deceptive Acts and Practices (UDAP) statutes are consumer protection laws that address what lawmakers consider to be “unethical” or otherwise “bad” business practices. The FTC Act and the Illinois Consumer Fraud and Deceptive Business Practices Act both prohibit unfair or deceptive acts or practices. These statutes have far-reaching implications for auto dealers because they provide for enforcement by the government to stop the practices, individual actions for damages brought by consumers who are hurt by the practices, and even criminal liability.
Dealers need to be aware that these statues are extremely broad and not only prohibit acts and practices that fall directly under the purview of specific laws, but also any other practice that is determined to be unfair or deceptive to the consumer. A behavior can be found to be unfair and deceptive and thus actionable even though it does not constitute fraud, breach of contract, or negligence under more traditional law. As a result, UDAP claims are a favorite among consumer attorneys – especially those seeking class action lawsuits.
There are a wide variety of dealer sales, F&I, and advertising practices that may be considered to be unfair or deceptive by regulators or courts. Some of these are commonly-known, while others may surprise you.
In this informative seminar we’ll address these potential legal pitfalls and suggest best practices for avoiding being caught up in a “UDAP Trap”.
This seminar is highly recommended for dealership upper management as well as sales managers, F&I personnel, sales consultants, and others – anyone who interacts with, or markets to, consumers.
Secrets to a successful brand for your social enterprise.Helen Barlow
Helen Barlow, designer at One Line Studio, ethical brand design introduces 3 things worth considering when building and designing a brand for your social enterprise or charity.
Get support defining your brand strategy by contacting Helen design@onelinestudio.co.uk
New market entry - The smart way to expand your food and beverage franchiseGrant Thornton LLP
Before your company leaps into international franchising, you need to be prepared. Make sure you have a comprehensive plan to deal with the tax, regulatory, legal, cultural and operational factors related to entering a targeted foreign market.
Tips From an FTC Pro: How to Avoid Becoming an FTC TargetAffiliate Summit
This presentation is from Affiliate Summit East 2018 (July 29 - July 31, 2018 in New York).
Session description: The Trump FTC has been cracking down on Internet marketers and tightening the noose around affiliates and others in their ecosystem. Learn from an FTC expert how to stay compliant and avoid “FTC Jail”.
22 immutable laws of marketing by Suhag MistrySuhag Mistry
100% working Marketing techniques for businesses. Use mentioned rules and develop great marketing plan. And YES it still works. I use it for developing Marketing plan for my consultant as a Business consultant.
Kotler's social definition of marketing is presented, which describes marketing as a societal process by which individuals and groups obtain what they need and want through creating, offering, and exchanging products and services of value freely with others. The document then discusses some criticisms of modern marketing practices, including that too many resources are spent on branding and advertising rather than products, and that marketing can negatively impact consumers, society, and other businesses. It also questions whether it is worth paying more for branded products versus generic alternatives in some cases such as pain relievers, fashion items, and gasoline.
1) Surrogate marketing involves promoting one product, such as sports or cultural events, in order to advertise another product like alcohol or cigarettes that have advertising bans.
2) Surrogate marketing originated in Britain and is commonly used in India since direct advertising of products like liquor and cigarettes has been banned since 1995. Companies instead promote brand extensions or sponsor events.
3) While surrogate marketing allows companies to generate sales for banned products and keep their brands top of mind, it undermines advertising bans and can mislead or influence youth. Stricter government regulation and consumer awareness are needed.
The document provides an overview of franchising, describing what franchising is, the various types of franchise opportunities available in different business categories, and some key factors to consider when evaluating franchise opportunities such as understanding the responsibilities of franchisees and franchisers, evaluating franchise disclosure documents, and asking the right questions of franchisers and existing franchisees.
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The document summarizes key issues in current employment law, including social media, overtime for smartphone use, working from home, managing older employees, and sick/disabled employees. It discusses emerging trends in social media and employment liability risks. It addresses when smartphone use constitutes overtime work and considerations for employees working from home. It also outlines challenges of an aging workforce and strategies for performance managing and accommodating older employees. Finally, it discusses managing employee performance and disability, including when they are related and unrelated.
In this presentation delivered at the Law Society of Upper Canada’s Six Minute Business Lawyer Conference on June 6, 2013, Bill Hearn addresses recent developments and trends in Canadian consumer protection law.
The document discusses key elements of sponsorship agreements, including defining the nature and rights of the sponsorship, exclusivity clauses, intellectual property licensing, payment terms, and dispute resolution. It provides an overview of a conference on advertising and marketing law that will cover these topics through presentations and case studies. Panelists will discuss rights of first refusal, ambush marketing, and how the Canadian Olympic Committee partners with sponsors.
The document discusses the importance of maintaining proper documentation in an employee's file for potential future litigation. It recommends including the offer letter, performance reviews, discipline records, accommodation documentation, and other relevant documents. Having a complete employee file can help employers meet production obligations, prove their case with contemporaneous evidence less subject to fading memory or bias, and avoid appearing disorganized if litigation occurs.
This document discusses whether operational employment information, such as time sheets, attendance records, and client invoices, should be considered "personal information" under privacy legislation. While the definition in British Columbia's Personal Information Protection Act could be read broadly to include such information, courts have interpreted privacy in other contexts to refer only to information of a personal or confidential nature that reveals intimate lifestyle details. The document examines options like implying limitations to the definition or expressly excluding "work product information" to clarify that operational records are not covered as personal information. It notes complaints under PIPA have not historically involved such records but a decision on this issue may be forthcoming.
Background Checks: The Legality of Reference, Credit, Criminal and Qualificat...DLA Piper (Canada) LLP
This document summarizes the legality of various types of background checks for employment purposes under Canadian privacy law. It finds that criminal record checks are only justified for positions with significant access to vulnerable groups or valuable assets. Credit checks and social media searches are rarely justified. Full background checks involving contacts like landlords are almost never allowed. While US law recognizes "negligent hiring", Canadian courts have not found employers liable for not conducting extensive checks as long as basic screening and oversight are in place.
The termination of a 30-year employee was mishandled and unfair. An investigation into a single complaint against the employee was biased and the employee was not given a chance to respond fully. The termination meeting was insensitive and did not follow the employer's progressive disciplinary policy. The court awarded the employee $200,000 in damages, including for loss of notice, aggravated damages due to the unfair dismissal process, and punitive damages for an attempt to get the employee to resign. The case shows how costly an unfair termination can be.
Maternity and Parental Leave outlines key issues regarding leaves in Canada. It is governed by employment laws and covers pregnancy (17 weeks) and parental leaves (35 weeks). Employees are generally entitled to continuous benefits and service accrual during leave. Upon return, employees must be placed in the same or comparable position. Employers cannot terminate or discriminate due to pregnancy or leave, though reasonable notice can be given. Requests to change conditions after leave are not legally required but must be considered carefully.
The document summarizes changes to WorkSafeBC regulations regarding mental health as an occupational health and safety issue. Key changes include:
1) Explicit recognition of mental injuries arising from significant work-related stressors such as bullying and harassment.
2) A two-part test for compensability requiring a traumatic event be work-related and cause a recognized mental disorder.
3) Employers now must address bullying and harassment complaints as safety issues to prevent retaliation claims.
The document discusses the Competition Bureau's recent crackdown on deceptive advertising through increased enforcement actions against companies using disclaimers. It notes several recent cases where the Bureau found that disclaimers did not negate the overall deceptive impression of ads and imposed large penalties. The Bureau wants to ensure consumers are protected from misleading representations, including those using fine print disclaimers. Advertisers are advised to ensure disclaimers do not contradict the general impression of ads and to expect continued strong enforcement from the Bureau.
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This presentation, delivered as part of the ICABC Professional Development Program, looks at what accountants need to know about family legislation in B.C. to better serve their clients. Considering options available in reaching a settlement when a marriage or common-law relationship comes to an end, the presentation takes a look at how business and family assets are defined and the income tax issues that may arise from asset division. Dispute resolution options and cooperative approaches available under the Family Law Act are also explored.
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An overview of the laws, enforcement practices and industry guidelines regulating all contests (including those under the Criminal Code, Competition Act and Quebec's special contest laws), with special consideration of the risks involved when hosting a contest online.
To Disclaim or Not and How? Very Big Questions. A Primer for MarketersDLA Piper (Canada) LLP
This presentation addresses the following questions: When and how are disclaimers used in advertising? When do disclaimers cause problems and what are the costs? It also outlines the rules for properly using disclaimers in advertising under the Competition Act, as enforced by the Competition Bureau, as interpreted by Canadian courts, and as administered by Advertising Standards Canada.
This document provides an overview of an Anton Piller injunction order. It explains that this is an extraordinary legal remedy obtained without notifying the defendant that allows the preservation of evidence that may otherwise be destroyed. The document outlines the conditions for obtaining this order, how it has been recognized in Quebec law, its applications in labor law cases, and the protections for defendants against potential abuses of this process. Advantages of the order include encouraging settlements and obtaining evidence for future litigation, while disadvantages include high costs and risks of damages for non-compliance.
The document discusses an employer's right to monitor employee computer usage at work. It notes that while the internet provides productivity benefits, it also poses legal risks if misused. The employer has rights to manage and control its property and enforce standards, but privacy laws also apply. The level of employee expectation of privacy depends on awareness of monitoring policies. Employers can reduce expectations of privacy by creating clear written policies on authorized computer use that are signed by employees.
Cover Story - China's Investment Leader - Dr. Alyce SUmsthrill
In World Expo 2010 Shanghai – the most visited Expo in the World History
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Latest Developments in Advertising and Marketing Law and Their Impact on Canadian Franchising
1. Branding Boldly!
The Latest Developments in Advertising & Marketing Law
and Their Impact on Canadian Franchising
John Chimienti, Canadian Tire Corporation
Bill Hearn and John Rogers, Davis LLP
Presentation to Canadian Franchise Association
Toronto, January 31, 2013
2. Overview
• What are the advertising & marketing law implications for
franchises of the following developments in 2012?
Dunkin’ Donuts case on brand protection and promotion
Tim Hortons case on price maintenance
Time case on general impression and disclaimers in ads
OQLF’s policy on Charter of French Language and store
signs in Quebec
• What should the advertising & marketing law provisions in
franchise agreements say given these developments?
2
5. Dunkin’ Donuts
• Dunkin’ case on “brand protection” was decided under
Civil Code of Quebec on special facts - will the case be
applied in English Canada?
5
6. Dunkin’ Donuts
• Will Ontario courts, specifically, interpret ‘good faith and
fair dealing’ under Wishart to include a duty by the
Franchisor to protect and promote the brand?
6
7. Dunkin’ Donuts
• Does a Franchisor have a positive duty to protect its
franchisees against significant competition by another
franchise system?
7
8. Dunkin’ Donuts
• Could Franchisors now be forced to act as guarantors or
insurers of success by their Franchisees?
8
9. Dunkin’ Donuts
• Did Dunkin’s degree of neglect and negligence largely
contribute to the Quebec court’s finding of liability
against it?
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14
23. Trade-mark Clauses
• Registration of Mark by Franchisor
• Licensing and use of Mark by Franchisee
• Signage in Store (s.50(2)), Trade-marks Act
23
24. Advertising & Marketing Clauses
• Local Advertising by Franchisee
• Establishment of Fund by Franchisor for regional and
national advertising
• Segregated Account for Fund
• Expenditures Allowed
• Expenditures to benefit Franchisees generally
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25. Protect & Enhance System Clause
The following clause is an initial attempt to deal with the Dunkin’
Donuts case as it relates to a Franchisor’s obligations to “protect
and enhance” the System.
1.4 Acknowledgements by Franchisee re Marks and System
The Franchisee acknowledges that substantial performance by the
Franchisor of its obligations under this Article 1 regarding the Marks and
under Article 2 regarding advertising, along with performance of related
obligations of the Franchisee in this Agreement, will be sufficient to
protect and enhance the goodwill associated with the Marks and the
System.
Suggestions for revised or alternate wording would be
appreciated.
25
26. Thank You
John Chimienti, Canadian Tire Corporation
john.chimienti@cantire.com
416.480.3680
Bill Hearn, Davis LLP
bhearn@davis.ca
416.369.5298
John Rogers, Davis LLP
jrogers@davis.ca
416.941.5399
Disclaimer: This presentation contains general information only and does not constitute legal advice.
Qualified legal counsel should be consulted to assess the application of laws to specific facts.
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