1. How will GE leverage data collected at EV charging stations? 1

2. How will GE’s business customers leverage data collected at GE EV charging stations? 2

3. How will GE’s business customers grow their businesses or better serve their customers with data collected at EV charging stations? 3

4. How will GE’s business customers increase revenue/increase customer base/decrease customer churn/decrease costs/increase sales OR decrease customer costs/make customer experience more engaging from data collected at GE EV charging stations? 4

5. How do we decrease customer costs/make customer experience more engaging when using GE EV charging stations? 5

6. What are the current costs to customers? 6

7. Time, uncertainty, inflexibility, security, price/cost of energy 7

8. Time: How would you otherwise spend time? 8

9. Uncertainty: What information do you need in order to feel more confident? 9

10. Inflexibility: When and where is it most important to you to be change plans and locations quickly? 10

11. Price: When are energy costs highest? What makes them high? 11

12. Security: How are you most vulnerable when charging? Theft? Physical attack? Vandalism? Identity theft? 12