Lance Daur is a licensed marriage and family therapist with over 18 years of experience providing psychotherapy. He has a master's degree in clinical psychology and specializes in working with children, chemically dependent adults, and clients with dual diagnoses. Daur has extensive experience working in both private practice and community programs, including serving as a care coordinator for mental health and substance abuse courts. He maintains a large private caseload and contracts with several treatment programs.
Insurer's Customer Experience and Member Retention SummitWorldCongress
So you enrolled some of the 8 million health insurance consumers that were granted access to care under the Affordable Care Act and a number of other members during the inaugural AEP… Now what?
Topics include:
A focus on consumer experience as a differentiator in the market.
Shared sessions with providers surrounding member health, experience, and strategies to improve overall health outcomes through additive engagement programs for your members.
Strategies to retrain and revolutionize your call center operations to increase touch points with members, offer reform and policy advice, and include a sales aspect to persuade members to stay with your organization.
Advancements in technology that allow carriers to identify members at risk of cancelling their policies, and ways to personalize retention communications to prevent these cancelations.
Tips to navigate the rapidly changing post-reform landscape, and adapt to fluctuating legislation provisions and mandate extensions.
http://www.worldcongress.com/events/HW14084/
Insurer's Customer Experience and Member Retention SummitWorldCongress
So you enrolled some of the 8 million health insurance consumers that were granted access to care under the Affordable Care Act and a number of other members during the inaugural AEP… Now what?
Topics include:
A focus on consumer experience as a differentiator in the market.
Shared sessions with providers surrounding member health, experience, and strategies to improve overall health outcomes through additive engagement programs for your members.
Strategies to retrain and revolutionize your call center operations to increase touch points with members, offer reform and policy advice, and include a sales aspect to persuade members to stay with your organization.
Advancements in technology that allow carriers to identify members at risk of cancelling their policies, and ways to personalize retention communications to prevent these cancelations.
Tips to navigate the rapidly changing post-reform landscape, and adapt to fluctuating legislation provisions and mandate extensions.
http://www.worldcongress.com/events/HW14084/
Improving Health Care for Foreigners in Japan: Stories, Data and Policy ModelsJulia Puebla Fortier
This presentation reviews the challenges faced by foreigners seeking health care in Japan, summarizes key points from a national survey, and analyzes how the US CLAS standards could offer a framework for addressing cultural and linguistic needs in Japan.
Presentation to the Japan Academy of Nursing Evaluation, Tokyo, March 15, 2015.
Involving patients in outcomes based commissioning in community services, pop...NHS England
Expo is the most significant annual health and social care event in the calendar, uniting more NHS and care leaders, commissioners, clinicians, voluntary sector partners, innovators and media than any other health and care event.
Expo 15 returned to Manchester and was hosted once again by NHS England. Around 5000 people a day from health and care, the voluntary sector, local government, and industry joined together at Manchester Central Convention Centre for two packed days of speakers, workshops, exhibitions and professional development.
This year, Expo was more relevant and engaging than ever before, happening within the first 100 days of the new Government, and almost 12 months after the publication of the NHS Five Year Forward View. It was also a great opportunity to check on and learn from the progress of Greater Manchester as the area prepares to take over a £6 billion devolved health and social care budget, pledging to integrate hospital, community, primary and social care and vastly improve health and well-being.
More information is available online: www.expo.nhs.uk
Improving Health Care for Foreigners in Japan: Stories, Data and Policy ModelsJulia Puebla Fortier
This presentation reviews the challenges faced by foreigners seeking health care in Japan, summarizes key points from a national survey, and analyzes how the US CLAS standards could offer a framework for addressing cultural and linguistic needs in Japan.
Presentation to the Japan Academy of Nursing Evaluation, Tokyo, March 15, 2015.
Involving patients in outcomes based commissioning in community services, pop...NHS England
Expo is the most significant annual health and social care event in the calendar, uniting more NHS and care leaders, commissioners, clinicians, voluntary sector partners, innovators and media than any other health and care event.
Expo 15 returned to Manchester and was hosted once again by NHS England. Around 5000 people a day from health and care, the voluntary sector, local government, and industry joined together at Manchester Central Convention Centre for two packed days of speakers, workshops, exhibitions and professional development.
This year, Expo was more relevant and engaging than ever before, happening within the first 100 days of the new Government, and almost 12 months after the publication of the NHS Five Year Forward View. It was also a great opportunity to check on and learn from the progress of Greater Manchester as the area prepares to take over a £6 billion devolved health and social care budget, pledging to integrate hospital, community, primary and social care and vastly improve health and well-being.
More information is available online: www.expo.nhs.uk
1. Lance Daur, LMFT
232 West Main Street, Suite #101
Tustin, CA 92780
Phone: (714) 308-7952
e-mail: daurl@aol.com
Education
M.A., Clinical Psychology (Honors) June 1996
Pepperdine University
B.A., Psychology June 1993
University of California, Davis
Profile
• Licensed Marriage and Family Therapist (Lic. No. MFC38709) with 18 years of
experience in the field of psychotherapy and human services.
• Expertise working with emotionally disturbed children, chemically dependent
adults, and dually diagnosed clients in individual and group settings.
• Experienced in program enhancement, developing marketing strategies, and
creating techniques to improve client satisfaction.
• Personable but firm professional with a good sense of humor and a strong sense of
commitment toward client and program success.
Professional Experience
2013 – Present Attorney Referred Psychotherapy
• Provide individual counseling services for clients who are in the midst of a legal
problem.
• Write professional reports and updates regarding client’s progress in therapy.
• Communicate effectively with referring parties.
• Willing to appear in court on client’s behalf.
• Maintain a continuum of care by traveling to treatment programs and continuing
to provide individual counseling.
2009 – Present Subcontracted Therapist with Detection and Treatment Resources (DTR)
• Conduct individual counseling sessions with federal probationers who have
returned to the community after serving several years in prison.
• Form a strong reputation with clients, officers, and contractor due to ability to
bond and work effectively with what is considered a difficult population with
whom to build rapport.
• Manage this subcontract with very little need for assistance from the
administrative body.
• Uphold ethical and precise clinical notation of individual counseling sessions.
L. Daur, CV. Page 1
2. • Skilled at summarizing weekly counseling sessions into concise, easy to read
synopses of client progress for probation officers.
• Known as clinician of choice among many probation officers due to the positive
results produced and the favorable feedback received from clients regarding
therapeutic experience.
• Establish solid reputation with DTR administration and carry one of the highest
caseloads out of all the subcontracted clinicians.
• Capacity to conduct over 70 plus sessions per month in addiction to maintaining
full-time employment.
2008 – Present Licensed Marriage and Family Therapist in Private Practice
• Specializing in working with adolescents and individuals experiencing
interpersonal issues, such as depression, anxiety, and marital issues.
• Ability to seamlessly integrate parents into the therapeutic process to work on
issues resulting from poor parenting techniques or communication issues between
the adolescent and the parent.
• Skillful at utilizing cognitive behavioral therapy and other proven therapeutic
interventions resulting in client success.
• Proficient at Internet marketing strategies to increase business.
• Uphold standards of ethnics in note and chart keeping.
• Adept at managing needed documentation and licensures to run a small business.
• Frequently receive referrals from former and current clients attributable to their
rewarding therapeutic experience and positive results.
2010 – Present Care Coordinator, Opportunity Court (Dual Diagnoses Court)
Orange County Health Care Agency – Adult Mental Health Services
• Represent the interests of the Health Care Agency in a cutting edge mental health
program.
• Aid dually diagnosed clients caught in the judicial system due to their mental
health issues clear their criminal record.
• Direct partnership with Orange County probation providing structure and
guidance.
• Manage a caseload of 20 chronically and persistently mentally ill clients.
• Educate clients on how to successfully meet the terms and conditions of their
probation, how to maintain proper courtroom etiquette, as well as how to become
productive members of the community.
• Design treatment plans based on the goals and aspirations of the client.
• Proven to be an independent worker requiring minimal intervention from
supervisor.
L. Daur, CV. Page 2
3. 2007 – 2010 Care Coordinator for the Intensive 1210 Court (ITT)
Orange County Health Care Agency – Substance Abuse and Crime Prevention Act of
2000 (SACPA)
• Selected by Administrative Director to aid in building the Intensive 1210 Court
(ITT) – a unique pilot program for clients receiving substance abuse treatment
under the Prop 36 program.
• Skilled at working in a politically sensitive arena with district attorneys, public
defenders, probation officers, and judges in a collaborative effort to improve the
overall completion statistics for clients receiving substance abuse treatment in the
Prop 36 program.
• Advised judges on treatment recommendations for participants in the ITT court
and represented the OC HCA in a court of law.
• Consulted with over 20 service providers to ensure they were in compliance with
the standards set fourth by the ITT court, and that clients in the ITT program were
meeting their treatment goals as ordered by the court.
• Developed group curriculum for adult drug offenders, drug tested clients, and
provided referrals to psychiatric and other services in an effort to increase the
number of clients who successfully complete their treatment under Prop 36.
• Recognized by OC HCA administration as possessing superior diplomatic and
negotiation skills.
2003 – 2007 Marriage and Family Therapist II
Orange County Health Care Agency – Narcotic Treatment Program, Santa Ana
• Performed weekly individual and marital therapy with adults who had a history of
severe opiate addiction.
• Utilized proven and effective methodologies to facilitate clients in overcoming the
thoughts, feelings, and experiences that perpetuated their drug use.
• Effectively aided clients in resolving deeper emotional issues, such as childhood
abuse, sexual trauma, loss, and guilt that led clients to a life of chemical
dependency.
• Trained clinical staff on cutting edge therapeutic techniques created for
chemically dependant adults.
• Head the Utilization Review Committee to ensure quality and compliance for
over 150 client files.
2000 – 2003 Marriage and Family Therapist II
Orange County Health Care Agency – Alcohol and Drug Abuse Services, Santa Ana
• Specialized working with an adolescent population with a history of serious drug
and alcohol abuse and repeat criminal offenses.
• Conducted weekly individual therapy and assisted clients with accessing
community resources.
• Developed curriculum and led counseling groups focusing on the harmful
physical, emotional, and legal effects of drug abuse.
L. Daur, CV. Page 3
4. • Skilled at working closely with probation officers, Orange County Department of
Education, and other agencies in a collaborative effort to decrease youth criminal
activity in Orange County.
Accomplishments performed outside of expected responsibilities:
• Spearheaded the development and implementation of marketing strategies,
program methodology, data collection, tracking techniques and consumer
satisfaction surveys to increase parent participation in family therapy.
• Influential in creating site logo, school colors, site slogan and other innovative
techniques utilized to make the facility more welcoming for clients.
• Co-chaired Utilization Review Committee to ensure quality and compliance for
over 100 client files.
1998 – 2000 Therapist (MFT Intern)
Helicon Youth Center, Riverside
• Administered case management in a residential treatment facility for adolescent
males with multiple placement failure histories.
• Performed individual therapy weekly, group therapy daily, and held bi-weekly
family counseling sessions focusing on improving interpersonal relationships.
• Educated clients in assertiveness techniques, anger management, job soliciting,
and independent living skills.
• Supervised treatment team and ensured treatment plans were followed.
• Provided five axis diagnoses for clients as well as formulated needs and service
plans based on their specific issues.
• Skilled at maintaining positive relationships with probation officers and social
workers from several Southern California counties.
• Conducted crisis intervention on an on-call basis.
1997 – 1998 Social Worker II
Foster Family Network, Cerritos
• Skilled case manager for fifteen multi-cultural foster children.
• Developed multi-modal treatment plans.
• Provided in-home support for foster children and foster parents.
• Modeled parenting skills for biological parents during monitored visits.
• Formulated quarterly progress reports summarizing clients’ progress and needs.
• Worked closely with Los Angeles Department of Children and Family Service
agencies.
1996 – 1997 Mental Health Counselor
Charter Behavioral Health Systems of Southern California, Mission Viejo
• Supervised adult and adolescent locked units.
• Led process-oriented groups with severely emotionally disturbed patients.
• Charted on patients behavior and progress.
• Ensured patients needs were met and safety standards were upheld.
• Earned a reputation as an independent and reliable worker
L. Daur, CV. Page 4
5. 1995 – 1996 Special Education Teachers Assistant
San Joaquin Elementarily School, El Toro, CA
• Provided classroom supervision and support for a Special Education teacher and
her class.
• Provided one-on-one instruction for children with various forms of special
education needs specifically Autism and Down Syndrome.
• Led social skills development groups for fourth, fifth, and sixth graders who were
identified by their teachers as having social difficulties.
• Developed a strong rapport with the children, teacher, and other institutional staff.
Presentations
May/June 2007 “Motivational Interviewing and Substance Abuse”
December 2007 “Implementing Motivational Interviewing with HIV Positive Clients”
Awards
September 2012 Steve Ambriz Team Excellence Award
• Awarded prestigious honor that brought agency-wide recognition to Costa Mesa
Clinic. Authored a composition that was selected over 35 other entries in an essay
writing competition outlining the excellence my current team provides to the
community. This award was presented in a ceremony headed by the agency
director.
References Available upon request
L. Daur, CV. Page 5
6. 1995 – 1996 Special Education Teachers Assistant
San Joaquin Elementarily School, El Toro, CA
• Provided classroom supervision and support for a Special Education teacher and
her class.
• Provided one-on-one instruction for children with various forms of special
education needs specifically Autism and Down Syndrome.
• Led social skills development groups for fourth, fifth, and sixth graders who were
identified by their teachers as having social difficulties.
• Developed a strong rapport with the children, teacher, and other institutional staff.
Presentations
May/June 2007 “Motivational Interviewing and Substance Abuse”
December 2007 “Implementing Motivational Interviewing with HIV Positive Clients”
Awards
September 2012 Steve Ambriz Team Excellence Award
• Awarded prestigious honor that brought agency-wide recognition to Costa Mesa
Clinic. Authored a composition that was selected over 35 other entries in an essay
writing competition outlining the excellence my current team provides to the
community. This award was presented in a ceremony headed by the agency
director.
References Available upon request
L. Daur, CV. Page 5