2. ABOUT THE COMPANY:
Lakme founded in 1973 is an
Indian brand of cosmetics,
owned by Hindustan Unilever.
Lakme started as a 100%
subsidiary of Tata Group.
Tata’s entered into a 50-50
joint venture with Hindustan
Lever Limited in 1995.
In 1998 Tata sold off their
stakes in Lakme Lever to HLL,
for Rs 200 Crore.
3. INTRODUCTION
The name ‘Lakme’ is borrowed
from Lakshmi, the name of the
priestess.
The rate is high in the skin-care
segment as compared to colour
cosmetics.
In the skin-care segment, price and
volume played an equal role in value
growth.
Lakme has a range of beauty
products to offer to its consumers.
4. “Lakme Fruit Blast Face Wash Series”
Lakme Fruit Blast ‘BERRY
LUSH’ Face Wash.
Lakme Fruit Blast ‘MELON
MELT’ Face Wash.
Lakme Fruit Blast ‘CITRUS
RAIN’ Face Wash.
Lakme Fruit Blast ‘HONEY
GLOW’ Face Wash.
5. USAGE REASON
Pro’s:
- It has tiny granules which are
strawberry seeds for exfoliation.
-It has got a gel-like consistency with
a strong and nice fruity fragrance.
-It is reasonably priced.
Cons:
-Many women have complained that
it leaves a slippery feel on the face
after its use.
- Since it is soap free, it does not
lather that well.
6. Lakme‟s Fruit Blast „Melon Melt‟ face wash
Pro’s:
- It is reasonably priced for the
quantity given.
-Doesn’t cause skin to break out at
all.
-It smells of freshly cut melons and
the aroma is just superb.
Cons:
-The granules in this face wash are
quite rough.
7. Lakme Fruit Blast „Citrus Rain‟ Face Wash
Pro’s:
- It contains niacin amide or vitamin
c which adds radiance to skin.
-It smells of freshly peeled oranges.
- It is another effective and new
innovation from the Lakme company.
8. Lakme Fruit Blast „Honey Glow‟ Face Wash
Pro’s:
-Deeply revitalise and protect your
skin from the winter.
- The nourishing active ingredients;
honey and avocado, are infused in
this hydrating face wash.
9. CUSTOMER PERCEPTION
Perception is the process through
which we select, organise and interpret
sensory input to achieve or grasp of our
surroundings.
The commercial ad definitely stays in
one’s mind and is hard to forget.
The customers perceive the Fruit Blast
face washes as a natural and soap free
way to protect their skin.
The natural scrub particles and
granules of strawberry seeds have been
perceived well with the women
customers.
10. MOTIVE
Inferential
-The customer becomes aware about a product by observing
another person talking about the product.
Explanatory
-The commercial ad has shown the importance of fruit essence to a
woman's skin.
Predictions
-If working women and college girls are motivated to keep their
skin hydrated they will try to take care of their skin.
Multiple Motives
-Catching and understanding different consumer motivation leads
to successful launch of the product.
11. SURVEY
How often do you purchase Lakme Face Wash?
-a) 60% - Once in a month
b) 40% - Twice a month
Out of the 4 types which face wash do you use?
-a) 50% - Citrus Rain
b) 50% - Others
How do you find its pricing?
-a) 30% - High b) Low – 5% c) Optimum – 65%
Do you want any changes in the product?
-a) 70% - Yes
b) 30% - No.