Consumer Protection Act

1. Consumer
Protection Act, 1986
BY – HONEY ANANT
MBA 2
A80301921014

2. INTRODUCTION
 The Consumer Protection Act,1986 (COPRA) was an Act by the
Parliament of India enacted to protect the interests of consumers
in India. It was replaced by the Consumer ProtectionAct, 2019. It
was made for the establishment of consumer councils and other
authorities for the settlement of consumer's grievances and
matters connected with it.The act was passed inAssembly in
October 1986 and came into force on December 24, 1986.

3. Significance
of the Act
 ThisAct is regarded as the 'MagnaCarta' in the field of consumer
protection for checking unfair trade practices, ‘defects in goods’
and ‘deficiencies in services’ as far as India is concerned. It has led
to the establishment of a widespread network of consumer
forums and appellate courts all over India. It has significantly
impacted how businesses approach consumers and have
empowered consumers to a greater extent.

4. Who is a
Consumer?
Sec. 2 (1) (d)
 Any person who:
• Buys any goods for a consideration which has been paid or will be
paid.
• Hires or avails any service for a consideration which has been paid
or will be paid.
• It does not include a person who obtains goods for resale or any
commercial purpose

6. Central
Consumer
Protection
Council
 Constitution: The Central Government by notification may form a council,
knows as central consumer protection council.
 Composition:- It shall have 150 members namely:
 The Central Minister is chairman of central council.
 8 MPs ( 5 from Lok Sabha and 3 from Rajiya Sabha.)
 The Commissioner for SC and ST.
 20 Representative of the central government departments with consumer
interest.
 20 representative of the consumer.
 10 representative of women.
 20 representative of farmers, trade and industries.
 15 members capable of representing consumer right.
 The Secretary of civil supplies shall be also the secretary of the central
council.

7. State
consumer
protection
Council
 Constitution:- The state Government may also set up by
notification a council known as state consumer protection council.
 Composition:- It will have the state minister in charge of
consumer affairs as the chairman and members nominated by the
state government.
 Meeting:- It shall meet at least two time in every year.The time
and place of the meeting is decide by the chairman.
 Objects:- The object of the state council is to promote and protect
the consumer rights within the state.

8. District
consumer
protection
Council
 Constriction:- The District may also establishment in every
district of a council to be known as the district council.
 Composition:- It shall consist of the Collector of the district &
other official and non-official members representing such may be
state government.
 Meeting :- It shall meet at two meeting in every year.The time
and place of the meeting is decided by chairman.
 Objects:- The objects of the District consumer protection council
shall to promote and protect the consumer rights.

9. Conclusion
 Consumer protection act provide for better protection of the
interest of consumer and for that purpose to make provision for
the establishment of the consumer councils and other authorities
for settlement on consumers disputes and for matters connected
there with.