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CIO Focus Summit workshop - strategic building blocks for your digital transformation strategy

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Slides from our workshop discussion around the key building blocks your company needs to consider on its Digital Transformation journey to create the right environment for innovation, collaboration and survival!

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CIO Focus Summit workshop - strategic building blocks for your digital transformation strategy

  1. 1. Digital Transformation - what are the key building blocks? CIO Focus Summit | Bowden Hall Hotel Gloucester| 15 November 2017 David Terrar | Founder & CXO – Agile Elephant | @DT on Twitter innovation | digital transformation | value creation | (r)evolution
  2. 2. Agenda • About the new business landscape • Digital Enterprise Wave • Who owns the future? • The Management Shift • Leading Digital • Digital Transformation – a definition • How do you transform? • 8 Strategic Building Blocks • The key message
  3. 3. Hang on - can you explain this new digital landscape?
  4. 4. "Move bits, not atoms." January 1995
  5. 5. Forums – Usenet in the 70s, web based forums & bulletin board services start ‘94 – online journals ‘94 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 Being Digital – Nicholas Negroponte – moving atoms to bits – published Jan ‘95 Wikis – Ward Cunningham installs first wiki Mar ‘95 Blogging – term “weblog” John Barger Dec ’97, “blog” used as noun and verb Peter Merholz Apr ‘99 Wikipedia – opens Jan ‘01 WordPress – first released May ‘03 LinkedIn – launches May ‘03 Flickr – launches Feb ‘04, acquired by Yahoo Mar ‘05 Facebook – launches Feb ‘04 iPhone – announced Jan ‘07, available Jun ‘07 iPad – launches Apr ‘10 Twitter – 1st tweet Mar ‘06, SXSW Mar ’07, Apr ‘07 Instagram – Oct ‘10 Snapchat – Jul ‘11 Tumblr – Feb ’07 WhatsApp – Feb ‘09 Pinterest – Mar ‘10 20 years of a World Gone Digital The development of social media, social networks and mobile computing YouTube – launches Feb ’05, acquired by Google Oct ‘06 Skype – launches Aug ’03, acquired by eBay ‘05, Microsoft May ‘11
  6. 6. Your business model is under threat!
  7. 7. Necessity is the mother of invention
  8. 8. Reinvention is the mother of necessity
  9. 9. The Digital Enterprise Wave ride it or go under!
  10. 10. Infrastructure Connectivity Internet WiFi 3G & 4G Human Factors Entrepreneurship Crowdsourcing Millennials Economic Outsourcing Offshoring Low cost
  11. 11. The Digital Enterprise Wave
  12. 12. The Big Shift Cloud Social Mobile
  13. 13. The Digital Enterprise Wave
  14. 14. Emerging Technologies Internet of Things Big Data & Analytics 3D Printing Artificial Intelligence
  15. 15. Everything will have an IP address Gartner predicts 25 billion connected devices by 2020
  16. 16. The Digital Enterprise Wave
  17. 17. “Business as Usual” Thinking Point Social Media Solutions Siloed Communities Lack of Integration Legacy Systems of Record Business as Usual
  18. 18. The Digital Enterprise Wave
  19. 19. We need “Digital” Thinking Digital and Social inside and out Business Model Innovation Systems of Engagement Design Thinking
  20. 20. Strategy Skills Staff “Shared Values” Structure Systems Style Hard Systems Soft Systems  Integrates “hard” and “soft” business systems in a structured way  “technology neutral”  Includes employee engagement  Proven approach  Especially useful for lessons in managing major change McKinsey 7 “S” Model
  21. 21. The Digital Enterprise Wave
  22. 22. The shift to Digital - what are we calling it today? • Enterprise 2.0 → Social Business → Digital Transformation • You need an ESN or social collaboration platform at the heart • It’s about much more than technology Nexus of forces
  23. 23. “The greatest danger in times of turbulence is not the turbulence – it is to act with yesterday’s logic.” Peter Drucker
  24. 24. “At the height of its power, the photography company Kodak employed more than 140,000 people and was worth $28 billion. They even invented the first digital camera. But today Kodak is bankrupt, and the new face of digital photography has become Instagram. When Instagram was sold to Facebook for $1 billion, it employed only 13 people. Where did all those jobs disappear? And what happened to the wealth that all those middle-class jobs created?” Jaron Lanier
  25. 25. Leading Digital
  26. 26. Digital Transformation – a definition Digital transformation is the process of shifting your organisation from a legacy approach to new ways of working and thinking using digital, social, mobile and emerging technologies. It involves a change in leadership, different thinking, the encouragement of innovation and new business models, incorporating digitisation of assets and an increased use of technology to improve the experience of your organisation's employees, customers, suppliers, partners and stakeholders.
  27. 27. What are the building blocks?
  28. 28. Culture eats Strategy for lunch
  29. 29. Leadership mindset, teamwork, vision, purpose, openness, sharing
  30. 30. No One Size Fits All
  31. 31. End to End Solution Strategy Skills Staff “Shared Values” Structure Systems Style
  32. 32. Continuous Reinvention
  33. 33. Get Creative make innovation, thinking, experimenting a natural part of your working practice
  34. 34. Balance – Inside and Out not just the customer experience, but employees, suppliers, stakeholders
  35. 35. Design Thinking
  36. 36. The 8 Building Blocks
  37. 37. References Not for reading – just for reference http://en.wikipedia.org/wiki/Nicholas_Negroponte http://en.wikipedia.org/wiki/Being_Digital http://adjuvi.com/what-is-digital-business-is-it-e-commerce-the-collaborative-economy-or-apis-yes/ http://www.industrytap.com/everything-internet-will-be-14-4-trillion-market-by-2020/3054 http://www.zdnet.com/article/25-billion-connected-devices-by-2020-to-build-the-internet-of-things/ http://www.zdnet.com/article/the-new-cio-mandate/ http://www.jaronlanier.com/futurewebresources.html http://www.themanagementshift.com/ http://www.amazon.co.uk/Leading-Digital-Technology-Business-Transformation-ebook/dp/B00NE6M G0Y/ref=sr_1_1?s=books&ie=UTF8&qid=1416926793&sr=1-1&keywords=leading+digital http://spartinaconsulting.com/our-services/culture-leadership-values https://www.flickr.com/photos/marine_corps/6032659138 http://www.compendian.com/2014/12/do-you-provide-a-one-size-fits-all-approach http://gapingvoid.com/2011/07/28/permanent-state/ http://themindunleashed.org/2014/10/understanding-flow-eight-steps-enhancing-creativity-product ivity.html http://scn.sap.com/people/community.user/blog/2008/12/31/knowledge-management-in-crm http://dschool.stanford.edu/fellowships/2013/10/23/a-design-thinkers-cheat-sheet/
  38. 38. David Terrar Agile Elephant | Cloud Industry Forum p: +44 (0)1727 866309 m: +44 (0)7715 159423 e: dt@d2c.org.uk w: www.theagileelephant.com skype: david_terrar twitter: http://twittter.com/DT @DT linkedin: http://www.linkedin.com/in/davidterrar blog: http://theagileelephant.com/blog & http://medium.com/@DT innovation | digital transformation | value creation | (r)evolution

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