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Key Performance Indicators (KPIs) – Based on Industry Best Practices. If your KPI isn’t here
we can configure APO so it’s included.

       Availability
       Commitment
       Communication
       Cost
       Customer Satisfaction
       Dependency
       Goodness of Fit
       Impact
       Moral
       Process Enforcement
       Quality
       Recoverability
       Response Time Satisfaction
       Schedule
       Scope
       Stability
       Staff Capability
       Support
       Transition Readiness
       Usability
       Workaround

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Key Performance Indicators

  • 1. Key Performance Indicators (KPIs) – Based on Industry Best Practices. If your KPI isn’t here we can configure APO so it’s included. Availability Commitment Communication Cost Customer Satisfaction Dependency Goodness of Fit Impact Moral Process Enforcement Quality Recoverability Response Time Satisfaction Schedule Scope Stability Staff Capability Support Transition Readiness Usability Workaround