This document discusses knowledge management and learning organizations. It provides definitions of knowledge management and outlines some trends, forms of knowledge, and challenges. It also discusses the differences between knowledge management and information management. The document notes that knowledge management deals more broadly with how people create and use knowledge and information. It highlights some common problems with implementing knowledge management initiatives, such as a focus on technology over knowledge. The document proposes a "knowledge value chain" and discusses the role of shared vision in organizations.

1. Knowledge Management and Learning Organizations Superfactory Excellence Program™ www.superfactory.com