STKI’s work Copyright@2017. Do not remove source or attribution from any slide, graph or portion of graph
1
Knowledge
Management 2017
How will Digital Transformation transform all of us
STKI’s work Copyright@2017. Do not remove source or attribution from any slide, graph or portion of graph
2
The future of work
The hyper-connected employee
What
STKI’s work Copyright@2017. Do not remove source or attribution from any slide, graph or portion of graph
3
https://www.pinterest.com/pin/292945150747153573/visual-search/?x=16&y=16&w=530&h=671 What
STKI’s work Copyright@2017. Do not remove source or attribution from any slide, graph or portion of graph
4
“I don’t need any other tools for knowledge &
collaboration, thank you.”
What’s in it
for me?
What
STKI’s work Copyright@2017. Do not remove source or attribution from any slide, graph or portion of graph
5
Standard Organizational Portal Contextual & Personal Portal
What
STKI’s work Copyright@2017. Do not remove source or attribution from any slide, graph or portion of graph
6
Employee Engagement How
STKI’s work Copyright@2017. Do not remove source or attribution from any slide, graph or portion of graph
7
Source: Foresee
STKI’s work Copyright@2017. Do not remove source or attribution from any slide, graph or portion of graph
8
Global Energy Organization - Case Study
Source: Aon Hewitt
STKI’s work Copyright@2017. Do not remove source or attribution from any slide, graph or portion of graph
9
Global Energy Organization – Business Results
“5% increase in employee
engagement is linked to a 3%
increase in revenue growth in
the subsequent year”
Source: Aon Hewitt
STKI’s work Copyright@2017. Do not remove source or attribution from any slide, graph or portion of graph
10
Employee Journey Map
IDC: 81% of companies
measure customers
experiences, but only
30.6% of
companies measure the
employee experience.
How
STKI’s work Copyright@2017. Do not remove source or attribution from any slide, graph or portion of graph
11
Employee Experience Design
Personas Analyze
MeasureSections
Journeys
How
STKI’s work Copyright@2017. Do not remove source or attribution from any slide, graph or portion of graph
12
12
Employees expectations today
How can I interact with
others easily?
I want one good
SEARCH ENGINE!!!I want systems that will
work for me!
Not interactive
enough
I want access
anytime anywhere
Apps should know
me better
KM services I receive
today are not relevant
to my processes
How
STKI’s work Copyright@2017. Do not remove source or attribution from any slide, graph or portion of graph
13
STKI’s work Copyright@2017. Do not remove source or attribution from any slide, graph or portion of graph
Employee Digital Touchpoints
STKI’s work Copyright@2017. Do not remove source or attribution from any slide, graph or portion of graph
14
STKI’s work Copyright@2017. Do not remove source or attribution from any slide, graph or portion of graph
Slack Examples
Used By:
Startup & Hi-tech
R&D Teams in organizations
(HPE..)
STKI’s work Copyright@2017. Do not remove source or attribution from any slide, graph or portion of graph
15
STKI’s work Copyright@2017. Do not remove source or attribution from any slide, graph or portion of graph
Workplace Examples
Used By:
Startup & Hi-tech
R&D Teams in organizations
Strauss,
Ministry of Social Affairs
(Pilot)
STKI’s work Copyright@2017. Do not remove source or attribution from any slide, graph or portion of graph
16
STKI’s work Copyright@2017. Do not remove source or attribution from any slide, graph or portion of graph
Yammer Examples
Used By:
Global Organizations
Amdocs, Adama, Teva
STKI’s work Copyright@2017. Do not remove source or attribution from any slide, graph or portion of graph
17
Open Source? Examples
STKI’s work Copyright@2017. Do not remove source or attribution from any slide, graph or portion of graph
18
Enterprise Portals : Players in Israel
IntegratorsProduct nameCompany
Advantech, Aman, Bynet, Malam-Team (Guardian),
Ewave, Hilan-Ness, Matrix, SQlink, Elad, HP, One1, Yael,
Methoda, UCL software, UBTech, Top Soft and more…
SharePoint portal serverMicrosoft
IBM, Matrix, Webtech, NovilisWebsphere PortalIBM
Hilan (Ness), Taldor, Malam-Team, One1, Advantech, HP,
IBM, Skywind
SAP PortalSAP
Matrix, Ewave, Taldor, Advantech, Unitask, Malam-
Team, Oracle Consulting
Oracle Web CenterOracle
One1, All-Cloud, ServiceWiseSalesforce Community CloudSalesforce
Matrix, Webtech, Malam- TeamLiferay Digital Experience Platform, Liferay
Portal Community Edition
Liferay
Open source
STKI’s work Copyright@2017. Do not remove source or attribution from any slide, graph or portion of graph
19
Enterprise Portals 2017*
Presence & Support in Israel
LocalSupport
Microsoft
SAP
Oracle
IBM
This analysis
should be used
with its
supporting
documents
Liferay
Market Presence  Perception
Salesforce
* Doesn’t include
chat/ social
solutions
STKI’s work Copyright@2017. Do not remove source or attribution from any slide, graph or portion of graph
20
Enterprise Collaboration Tools (Partial list) - Part 1:
IntegratorsProduct nameCompany
Advantech, Top Soft, Aman (+Eternity), Bynet, Malam-Team
(Guardian), Ewave, Hilan (Ness), Matrix, Tvuna milenium (SQlink),
ELAD, HP, One1, Yael, Methoda, UCL software, UBTech and more…
Yammer, TeamsMicrosoft
IBM, Matrix, Web Tech, NovilisConnectionsIBM
Hilan (Ness), Taldor, Malam-Team, One1, Advantech, HP, IBM,
Skywind
SAP Jam (social)SAP
Bynet, BezeqintJabber, SparkCisco
Matrix, Ewave, Taldor, Advantech, Unitask, Malam-Team, Oracle
Consulting
Social Network CloudOracle
One1, All-Cloud, ServiceWiseChatter, Cloud social
network
Salesforce
Bynet, YaelSocial & collaborative
solutions
Harmon.ie
Methoda, DeloitteTeam collaborationConfluence
(Atlassian)
STKI’s work Copyright@2017. Do not remove source or attribution from any slide, graph or portion of graph
21
Enterprise Collaboration Tools (Partial list) - Part 2:
IntegratorsProduct nameCompany
MethodaHipchatAtlassian
-Slack
Deloitte, Social KnowledgeWorkplace by FacebookFacebook
Elgg (open source social network)
-Igloo
-Jive
Open source
STKI’s work Copyright@2017. Do not remove source or attribution from any slide, graph or portion of graph
22
Internal ECM players in Israel
IntegratorsIsraeli rep.Product
Hilan-NessPro, AccentureEMC, Hilan-NessPro, Team Software,
SAP
OpenText (EMC-Documentum)
Malam-Team, AdvantechTeam Software, SAPOpen Text
Yael- IFN, Correcto (Integrity
Software), Webtech, Deloitte
IBM IsraelIBM- Filenet
Many ISVs – SPS integratorsMicrosoftSharePoint
Malam-TeamOracle IsraelOracle Webcenter
EladEladSharedocs
AmanAmanOtzar
Artis, Taldor, Malam-TeamArtisAda system
MPLMPLMPL (+SPS based version)
ADMSADMSM-Files
STKI’s work Copyright@2017. Do not remove source or attribution from any slide, graph or portion of graph
23
LocalSupport
High-End
Player
Mid-tier
Player
OpenText (Documentum)
IBM
Microsoft
Oracle
iManage
Otzar
Artis
Sharedocs
This analysis
should be used
with its
supporting
documents
MPL
ECM (Enterprise Content Mng.) 2017
Presence & Support in Israel
Vendors to watch:
M-Files
Market Presence  Perception
OpenText
STKI’s work Copyright@2017. Do not remove source or attribution from any slide, graph or portion of graph
24
KM Consultants- Partial List
• Byon
• Digidoc- Document Management
• Deloitte (Ergo)
• Gait- Document management
• IT Solutions
• Knowedge
• Matrix
• Methoda
• ROM Knowledgeware
• Yael * Alphabetical order, not a ranking!
STKI’s work Copyright@2017. Do not remove source or attribution from any slide, graph or portion of graph
25
Knowledgebases
STKI’s work Copyright@2017. Do not remove source or attribution from any slide, graph or portion of graph
26
Challenges Summary
STKI’s work Copyright@2017. Do not remove source or attribution from any slide, graph or portion of graph
27
Who’s in charge?
Summary
STKI’s work Copyright@2017. Do not remove source or attribution from any slide, graph or portion of graph
28
Implementation
STKI’s work Copyright@2017. Do not remove source or attribution from any slide, graph or portion of graph
29
What will we be discussing?
• KMS Lighthouse- Aman
• Break
• Open discussion
STKI’s work Copyright@2017. Do not remove source or attribution from any slide, graph or portion of graph
30
Topics for open discussion
• Current challenges
• Open Source platforms
• Portal
• Social Networks
• Success/Failure factors
STKI’s work Copyright@2017. Do not remove source or attribution from any slide, graph or portion of graph
31
That’s it.
Thank you!

Knowledge management 2017

  • 1.
    STKI’s work Copyright@2017.Do not remove source or attribution from any slide, graph or portion of graph 1 Knowledge Management 2017 How will Digital Transformation transform all of us
  • 2.
    STKI’s work Copyright@2017.Do not remove source or attribution from any slide, graph or portion of graph 2 The future of work The hyper-connected employee What
  • 3.
    STKI’s work Copyright@2017.Do not remove source or attribution from any slide, graph or portion of graph 3 https://www.pinterest.com/pin/292945150747153573/visual-search/?x=16&y=16&w=530&h=671 What
  • 4.
    STKI’s work Copyright@2017.Do not remove source or attribution from any slide, graph or portion of graph 4 “I don’t need any other tools for knowledge & collaboration, thank you.” What’s in it for me? What
  • 5.
    STKI’s work Copyright@2017.Do not remove source or attribution from any slide, graph or portion of graph 5 Standard Organizational Portal Contextual & Personal Portal What
  • 6.
    STKI’s work Copyright@2017.Do not remove source or attribution from any slide, graph or portion of graph 6 Employee Engagement How
  • 7.
    STKI’s work Copyright@2017.Do not remove source or attribution from any slide, graph or portion of graph 7 Source: Foresee
  • 8.
    STKI’s work Copyright@2017.Do not remove source or attribution from any slide, graph or portion of graph 8 Global Energy Organization - Case Study Source: Aon Hewitt
  • 9.
    STKI’s work Copyright@2017.Do not remove source or attribution from any slide, graph or portion of graph 9 Global Energy Organization – Business Results “5% increase in employee engagement is linked to a 3% increase in revenue growth in the subsequent year” Source: Aon Hewitt
  • 10.
    STKI’s work Copyright@2017.Do not remove source or attribution from any slide, graph or portion of graph 10 Employee Journey Map IDC: 81% of companies measure customers experiences, but only 30.6% of companies measure the employee experience. How
  • 11.
    STKI’s work Copyright@2017.Do not remove source or attribution from any slide, graph or portion of graph 11 Employee Experience Design Personas Analyze MeasureSections Journeys How
  • 12.
    STKI’s work Copyright@2017.Do not remove source or attribution from any slide, graph or portion of graph 12 12 Employees expectations today How can I interact with others easily? I want one good SEARCH ENGINE!!!I want systems that will work for me! Not interactive enough I want access anytime anywhere Apps should know me better KM services I receive today are not relevant to my processes How
  • 13.
    STKI’s work Copyright@2017.Do not remove source or attribution from any slide, graph or portion of graph 13 STKI’s work Copyright@2017. Do not remove source or attribution from any slide, graph or portion of graph Employee Digital Touchpoints
  • 14.
    STKI’s work Copyright@2017.Do not remove source or attribution from any slide, graph or portion of graph 14 STKI’s work Copyright@2017. Do not remove source or attribution from any slide, graph or portion of graph Slack Examples Used By: Startup & Hi-tech R&D Teams in organizations (HPE..)
  • 15.
    STKI’s work Copyright@2017.Do not remove source or attribution from any slide, graph or portion of graph 15 STKI’s work Copyright@2017. Do not remove source or attribution from any slide, graph or portion of graph Workplace Examples Used By: Startup & Hi-tech R&D Teams in organizations Strauss, Ministry of Social Affairs (Pilot)
  • 16.
    STKI’s work Copyright@2017.Do not remove source or attribution from any slide, graph or portion of graph 16 STKI’s work Copyright@2017. Do not remove source or attribution from any slide, graph or portion of graph Yammer Examples Used By: Global Organizations Amdocs, Adama, Teva
  • 17.
    STKI’s work Copyright@2017.Do not remove source or attribution from any slide, graph or portion of graph 17 Open Source? Examples
  • 18.
    STKI’s work Copyright@2017.Do not remove source or attribution from any slide, graph or portion of graph 18 Enterprise Portals : Players in Israel IntegratorsProduct nameCompany Advantech, Aman, Bynet, Malam-Team (Guardian), Ewave, Hilan-Ness, Matrix, SQlink, Elad, HP, One1, Yael, Methoda, UCL software, UBTech, Top Soft and more… SharePoint portal serverMicrosoft IBM, Matrix, Webtech, NovilisWebsphere PortalIBM Hilan (Ness), Taldor, Malam-Team, One1, Advantech, HP, IBM, Skywind SAP PortalSAP Matrix, Ewave, Taldor, Advantech, Unitask, Malam- Team, Oracle Consulting Oracle Web CenterOracle One1, All-Cloud, ServiceWiseSalesforce Community CloudSalesforce Matrix, Webtech, Malam- TeamLiferay Digital Experience Platform, Liferay Portal Community Edition Liferay Open source
  • 19.
    STKI’s work Copyright@2017.Do not remove source or attribution from any slide, graph or portion of graph 19 Enterprise Portals 2017* Presence & Support in Israel LocalSupport Microsoft SAP Oracle IBM This analysis should be used with its supporting documents Liferay Market Presence Perception Salesforce * Doesn’t include chat/ social solutions
  • 20.
    STKI’s work Copyright@2017.Do not remove source or attribution from any slide, graph or portion of graph 20 Enterprise Collaboration Tools (Partial list) - Part 1: IntegratorsProduct nameCompany Advantech, Top Soft, Aman (+Eternity), Bynet, Malam-Team (Guardian), Ewave, Hilan (Ness), Matrix, Tvuna milenium (SQlink), ELAD, HP, One1, Yael, Methoda, UCL software, UBTech and more… Yammer, TeamsMicrosoft IBM, Matrix, Web Tech, NovilisConnectionsIBM Hilan (Ness), Taldor, Malam-Team, One1, Advantech, HP, IBM, Skywind SAP Jam (social)SAP Bynet, BezeqintJabber, SparkCisco Matrix, Ewave, Taldor, Advantech, Unitask, Malam-Team, Oracle Consulting Social Network CloudOracle One1, All-Cloud, ServiceWiseChatter, Cloud social network Salesforce Bynet, YaelSocial & collaborative solutions Harmon.ie Methoda, DeloitteTeam collaborationConfluence (Atlassian)
  • 21.
    STKI’s work Copyright@2017.Do not remove source or attribution from any slide, graph or portion of graph 21 Enterprise Collaboration Tools (Partial list) - Part 2: IntegratorsProduct nameCompany MethodaHipchatAtlassian -Slack Deloitte, Social KnowledgeWorkplace by FacebookFacebook Elgg (open source social network) -Igloo -Jive Open source
  • 22.
    STKI’s work Copyright@2017.Do not remove source or attribution from any slide, graph or portion of graph 22 Internal ECM players in Israel IntegratorsIsraeli rep.Product Hilan-NessPro, AccentureEMC, Hilan-NessPro, Team Software, SAP OpenText (EMC-Documentum) Malam-Team, AdvantechTeam Software, SAPOpen Text Yael- IFN, Correcto (Integrity Software), Webtech, Deloitte IBM IsraelIBM- Filenet Many ISVs – SPS integratorsMicrosoftSharePoint Malam-TeamOracle IsraelOracle Webcenter EladEladSharedocs AmanAmanOtzar Artis, Taldor, Malam-TeamArtisAda system MPLMPLMPL (+SPS based version) ADMSADMSM-Files
  • 23.
    STKI’s work Copyright@2017.Do not remove source or attribution from any slide, graph or portion of graph 23 LocalSupport High-End Player Mid-tier Player OpenText (Documentum) IBM Microsoft Oracle iManage Otzar Artis Sharedocs This analysis should be used with its supporting documents MPL ECM (Enterprise Content Mng.) 2017 Presence & Support in Israel Vendors to watch: M-Files Market Presence Perception OpenText
  • 24.
    STKI’s work Copyright@2017.Do not remove source or attribution from any slide, graph or portion of graph 24 KM Consultants- Partial List • Byon • Digidoc- Document Management • Deloitte (Ergo) • Gait- Document management • IT Solutions • Knowedge • Matrix • Methoda • ROM Knowledgeware • Yael * Alphabetical order, not a ranking!
  • 25.
    STKI’s work Copyright@2017.Do not remove source or attribution from any slide, graph or portion of graph 25 Knowledgebases
  • 26.
    STKI’s work Copyright@2017.Do not remove source or attribution from any slide, graph or portion of graph 26 Challenges Summary
  • 27.
    STKI’s work Copyright@2017.Do not remove source or attribution from any slide, graph or portion of graph 27 Who’s in charge? Summary
  • 28.
    STKI’s work Copyright@2017.Do not remove source or attribution from any slide, graph or portion of graph 28 Implementation
  • 29.
    STKI’s work Copyright@2017.Do not remove source or attribution from any slide, graph or portion of graph 29 What will we be discussing? • KMS Lighthouse- Aman • Break • Open discussion
  • 30.
    STKI’s work Copyright@2017.Do not remove source or attribution from any slide, graph or portion of graph 30 Topics for open discussion • Current challenges • Open Source platforms • Portal • Social Networks • Success/Failure factors
  • 31.
    STKI’s work Copyright@2017.Do not remove source or attribution from any slide, graph or portion of graph 31 That’s it. Thank you!