The document discusses risk communication strategies and tools. It recommends keeping messages concise using the "27/9/3" rule of 27 words, 9 seconds, and 3 messages. It also recommends message mapping to organize key messages and supporting facts. Additional tools include using an average reading level four grades below the audience ("AGL-4"), addressing negative messages, and preparing for predictable questions. The goal is to enhance understanding, build trust, and encourage appropriate behaviors during times of risk and uncertainty.