1. RELEASE ANNOUNCEMENT
Kaseya Mobile Device Management (KMDM)
Version 1.0
ANNOUNCEMENT DATE: FEBRUARY 15, 2011
TARGET AVAILABILITY DATE: JUNE, 2011
Kaseya i
Mobile Device Management v1.0
Release Announcement

2. TABLE OF CONTENTS
OVERVIEW ................................................................................................................................................................. 1
FEATURES................................................................................................................................................................... 2
INVENTORY................................................................................................................................................................ 2
EMAIL CONFIGURATION....................................................................................................................................... 2
BACKUP AND RESTORE ......................................................................................................................................... 2
GEO LOCATION TRACKING ................................................................................................................................. 2
LOSS OR THEFT HANDLING ................................................................................................................................. 2
APPLICATION MANAGEMENT............................................................................................................................. 2
SUPPORTED DEVICES ............................................................................................................................................. 3
RELEASE LOGISTICS .............................................................................................................................................. 3
BEST PRACTICES FOR SOFTWARE UPDATE ...................................................................................................................... 3
AVAILABILITY ................................................................................................................................................................. 3
WEB CASTS AND TRAINING ............................................................................................................................................ 3
PRICING ........................................................................................................................................................................... 3
Perpetual................................................................................................................................................................... 3
Subscription .............................................................................................................................................................. 3
LICENSE ..................................................................................................................ERROR! BOOKMARK NOT DEFINED.
AGREEMENT.............................................................................................................................................................. 3
Kaseya
Mobile Device Management v1.0 ii
Release Announcement

3. Kaseya
Mobile Device Management
OVERVIEW
With mobile handheld technologies becoming the norm for business professionals across all industry
segments, IT professionals are faced with the growing need to track and manage these devices in
the same manner as they manage desktops and servers today. The Kaseya IT Systems Management
integrated framework is the ideal platform to extend that management to the mobile device. Some
of the key options will include inventory, configuration, backup and location tracking. Kaseya Mobile
Management will include natively written applications with support for the most popular mobile
devices including iPhone, Android, Blackberry, and Windows Mobile.
Kaseya
Mobile Device Management 1.0 1
Release Announcement

4. FEATURES GEO LOCATION TRACKING
A key benefit to managing mobile devices is
the ability to leverage the GEO positioning
INVENTORY capabilities inherent within the device.
Audit and Inventory is a core benefit of Whether locating due to theft or loss or to
Kaseya's IT Automation Framework and with navigating the user to the nearest mobile
the inclusion of mobile management, IT support center, GEO Location Tracking
professionals will now have and even wider provides administrators the ability to act
view of remote managed devices. Complete proactively on behalf of their mobile users.
hardware and application visibility will be
provided. • Historical device location tracking
• On demand location query
• Single integrated UI for viewing and • Map-based interface
searching inventory
• Detailed device information available
for drill-down LOSS OR THEFT HANDLING
• Detailed application information Loss or theft of mobile devices is a common
available for drill-down issue across the entire spectrum of users.
• Updated device information on request Waiting for someone to answer the phone in
• Convenient management reports the hope of it being returned may not be an
option. In addition, critical business
information may be compromised as a result
EMAIL CONFIGURATION of the loss. Mobile Management has the
Email configuration will allow administrators to unique ability to perform a series of operations
standardize and automate the deployment of to ensure maximum data protection while also
connectivity settings required for email, providing the ability to locate and retrieve.
calendar and contacts and thus ease the
support burden on the IT organization. • Detect new SIM card
• Erase user data
• Report phone location
BACKUP AND RESTORE • Sound tone
Business continuity plays a vital role across • Make phone unusable (lock phone)
any enterprise to ensure minimum downtime • Take pictures
and maximum productivity. Beyond email and
contacts, mobile device users are leveraging
notes, images and other user data as part of APPLICATION MANAGEMENT
their daily business practice. Mobile Business centric mobile applications are
Management includes the ability to remotely becoming more prevalent across the spectrum
backup key user data to a central repository of mobile devices. From CRM and Business
with automated restore options. Intelligence applications to Inventory and
production applications, users are leveraging
• Backing up key user data: contacts, the mobile device to extend the reach of their
calendar, email, text messages, network applications. Mobile Management will
applications, application configurations provide administrators the ability to configure
• Restoring key user data to a new and deploy mobile applications with standard
device settings and policies and thus ensure a
• Restoring selected user data to a consistent mobile computing environment.
known state
• Installing/uninstalling applications
• Deploying standard configurations
• Monitoring configuration changes
• Updating applications
2 Mobile Device Management v1.0
Release Announcement

5. SUPPORTED DEVICES On-Demand Requirement
The initial release of Mobile Management will
support the following Mobile Device Operating Version 6.1 or higher
Systems:
Web Casts and Training
• iPhone
• Android June-Q3 2011– Overview and Training
• Blackberry
• Windows Phone 7
Pricing
Perpetual
RELEASE LOGISTICS
• To Be Announced at Release
Best Practices for Software Update
We know that Kaseya is a mission critical
Subscription
application within your organization. As such,
proper planning and process is necessary for • To Be Announced at Release
upgrades or changes to these systems.
Failure to plan properly and follow a change Purchase Options
management process will yield less than
desirable results. Kaseya Mobile Device Management is sold as
an add-on module for Perpetual and
Availability Subscription licensing.
Controlled Release Target – April 2011
AGREEMENT
On-Premises Target Availability – Check Link The purchase and use of all Software and
Services is subject to the Agreement as
On-Demand Availability – Check Link defined in Kaseya’s “Click-Accept” Software
and Service Terms and Conditions and the
On-Premises Requirement applicable EULA as updated from time to time
by Kaseya at
Kaseya 2 version 6.1 or higher. Customers http://www.kaseya.com/legal.aspx. If
moving from older versions of Kaseya Customer does not agree with the Agreement,
including version 5, should plan accordingly. please do not install, use or purchase any
This would include a review of current system Software and Services from Kaseya.
requirements in addition to running in a
controlled environment prior to upgrading
their production server.
Kaseya
Mobile Device Management 1.0 3
Release Announcement