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Kakekku Datang: Public Service Delivery for Inclusive Development
1.
2.
3.
4. Citizen’s Mindset
“Family card is long life, We change
the data when there is a need only”
The data was changed without evidence base
documents so the data is not valid
Citizen necessary to get easier, faster, and closer
service,
Through this program,
Gresik government presents
Civil administration in inclusive,
integrative, and responsive service
Kakekku Datang
“Kartu Keluarga Ku Data Ulang”
5. 23.765
citizen
69.230
citizen
The citizen
(0-18 Years old) which have
birth certification only
50,12%
Turning Point
From 369.120 Household, 256.047
household (69,37%) were never updating the
data since 2008
The categories are
Surabaya
MetropolitanArea PROBLEMS
Doubles identity
Anomalies data
Birth certification
6. Extracting and
distributing KK Count 0
Socialization to village
register
Proactive
Service
Socialiszation through
Radio, Facebook, SMS
Gateway, etc
Validation
Family Cards
Verification by
Neighborhood
Association
tools, integration with
fund source
7.
8.
9. Next Strategy Is
:
Every person who registered as Gresik’s Inhabitant will solve their registration
problem by themselves using Online Application and toward single identity
Creates Downline
Educates People
Application :
1. Public Services
2. Digital Storage
14. The solve of civil administration problem (double
identity, anomalies data, birth registration) using KK-0
Updating KK-0 supports other program like health
service, countermeasures poverty, and birth certificate
ownership
Increase civil registration service in intermediary level
closer to citizen (Commissioned 18 staff in 18 sub-
districts)
Present civil registration service in village level through
household association and village register using internet
15. Home PageSurabaya
Metropolitan Area
The Illustration of civil
mobilitation
General Issues
“citizen’s
mobilization
” east java
Doubles identity
Anomalies data
Death registration
Death registration is 0 %
Birth registration
The ownership of Birht
certificate 0-18 th (until Mei
2016) are 57,3% . only 10
regency/city (26%) which
rich national target 77%.
24. National Identity
Number ( NIK’s ) USAGE
National Identity Number ( NIK ) as a key to accuracy social
protection service
“Easy upgrade” NIK + Atribut on by name, by addres, ect, make
life easier for government to make decision, data collecting
inclucifely , sustainable program
1. e – Voting for Chief Village
Election
2. Education services
3. Health Services
4. e – Hajj
5. Social Protection Program
6. e - Government
Policy Maker