This document provides 10 techniques for strengthening emotional intelligence, including stopping to think before speaking, active listening, understanding personalities, and reflective journaling. It also discusses Stephen Covey's "7 Habits of Highly Effective People" which includes understanding your audience, thinking "win-win", being proactive, and setting priorities. Finally, it recommends keeping a reflective journal each Friday to evaluate what went well and poorly during the week, and how to improve outcomes.