Journalism-as-a-Service: Amplifying
Public Intellectual Contributions through The Conversation
Prof. Axel Bruns, Digital Media Research Centre, Queensland University of Technology
Prof. Folker Hanusch, Department of Communication, University of Vienna
a.bruns @ qut edu.au / folker.hanusch @ univie.ac.at
@snurb_dot_info / @fhanusch
Science Communication Online
• Science journalism:
– Online equivalents of conventional media
– ‘Born digital’ publications following conventional frameworks
 Journalist-initiated topic selection and framing, large reach, good content quality
• DIY science communication:
– Institutional and project Websites
– Group and individual blogs run by scientists
– Open access journals
 Original texts, self-initiated exchange between researchers, rarely beyond in-group
• Social media:
– Researchers, journalists, industry, interested laypeople
– Potential to connect with international networks
 Self-initiated topic selection, often limited reach, ‘preaching to the converted’
What Would Be Desirable Here?
• An ideal picture of science communication:
– Coverage initiated by scientists, and
– Direct participation by scientists in content development – but also
– Largest possible reach across mass and niche media, and
– Style of communication accessible to laypeople
• Is this possible?
– In research:
• Science communication as a distraction from research process
• Limited communication training for researchers, limited institutional recognition
• Fear of populist attacks in controversial fields
– In journalism:
• International ‘crisis of journalism’
• Job cuts particularly in specialty fields such as journalism
• Mass media agendas strongly influenced by the short-term topics
Amplifier Platforms for Science
• ‘Disruptive Innovation’ trends in various industries:
– Spotify, Netflix, cloud computing, Uber, … – ‘everything-as-a-service’
 Journalism-as-a-service – for scientists?
• ‘Crisis’ of journalism presents opportunities for new models:
– Innovative publishing structures, especially online
– Experiments with textual formats and styles
– Breakdown of traditional barriers between journalists and non-journalists
– Partnerships with conventional mass media
– Targetted integration with social media
 Amplifier platforms like The Conversation
The Conversation
• Key elements:
– Content selection through crowdsourcing:
• Scientists propose new articles themselves, and submit raw drafts
• Text development by journalistic editors, for approval by scientists
– Journalism-as-a-service:
• Scientific research, professional editing by journalists
• Publication on centralised, widely known platform
– Designed for shareability:
• Consistent use of Creative Commons licences
• Links to content shared via social media
– Evaluation of reach and impact:
• Real-time dashboards for researchers and institutions
• Tracking of sharing and republication in social and mass media
Project History
• How does such a platform emerge?
– Journalism + Research = Conversation:
• Founded by Andrew Jaspan, former editor of The Age (Melbourne)
• Financially supported by a consortium of Australian universities
• Editorial team partly housed at Australian universities
• Original URL: theconversation.edu.au, due to university connections
– Supportive environment:
• Political demands for societal relevance of (funded) research
• Internal incentives for researcher participation at universities
• Market gap due to very limited media diversity in Australia
– Clearly demonstrable successes:
• Detailed information on user numbers and content dissemination
• Expansion into UK, US, France, southern Africa, Canada, …
Tweets linking to The Conversation, compared to other Australian news sites (Jan./Feb. 2016)
Proactive Science Communication
• Why bother?
– Science and its contribution to society:
• Scientists have a duty to engage in public debates
• Research institutions should encourage and reward such contributions
• Particularly effective means of engagement should be preferred
– International trends towards the evaluation of such effects:
• E.g. RAE, REF (UK), RQF, ERA (Australia), …
• Controversial metrics for ‘impact’, ‘excellence’, ‘public value’
• Push towards a ‘public value test’ for publicly-funded research activities
 Better to actively contribute to the creation and tracking of such metrics
than to be passively subjected to them…
@snurb_dot_info
@fhanusch
@socialmediaQUT – http://socialmedia.qut.edu.au/
@qutdmrc – https://www.qut.edu.au/research/dmrc
This research is funded by the Australian Research Council through Future Fellowship grant FT130100703, LIEF
LE140100148, Discovery DP160101211 and Linkage LP160100205.

Journalism-as-a-Service: Amplifying Public Intellectual Contributions through The Conversation

  • 1.
    Journalism-as-a-Service: Amplifying Public IntellectualContributions through The Conversation Prof. Axel Bruns, Digital Media Research Centre, Queensland University of Technology Prof. Folker Hanusch, Department of Communication, University of Vienna a.bruns @ qut edu.au / folker.hanusch @ univie.ac.at @snurb_dot_info / @fhanusch
  • 2.
    Science Communication Online •Science journalism: – Online equivalents of conventional media – ‘Born digital’ publications following conventional frameworks  Journalist-initiated topic selection and framing, large reach, good content quality • DIY science communication: – Institutional and project Websites – Group and individual blogs run by scientists – Open access journals  Original texts, self-initiated exchange between researchers, rarely beyond in-group • Social media: – Researchers, journalists, industry, interested laypeople – Potential to connect with international networks  Self-initiated topic selection, often limited reach, ‘preaching to the converted’
  • 3.
    What Would BeDesirable Here? • An ideal picture of science communication: – Coverage initiated by scientists, and – Direct participation by scientists in content development – but also – Largest possible reach across mass and niche media, and – Style of communication accessible to laypeople • Is this possible? – In research: • Science communication as a distraction from research process • Limited communication training for researchers, limited institutional recognition • Fear of populist attacks in controversial fields – In journalism: • International ‘crisis of journalism’ • Job cuts particularly in specialty fields such as journalism • Mass media agendas strongly influenced by the short-term topics
  • 4.
    Amplifier Platforms forScience • ‘Disruptive Innovation’ trends in various industries: – Spotify, Netflix, cloud computing, Uber, … – ‘everything-as-a-service’  Journalism-as-a-service – for scientists? • ‘Crisis’ of journalism presents opportunities for new models: – Innovative publishing structures, especially online – Experiments with textual formats and styles – Breakdown of traditional barriers between journalists and non-journalists – Partnerships with conventional mass media – Targetted integration with social media  Amplifier platforms like The Conversation
  • 7.
    The Conversation • Keyelements: – Content selection through crowdsourcing: • Scientists propose new articles themselves, and submit raw drafts • Text development by journalistic editors, for approval by scientists – Journalism-as-a-service: • Scientific research, professional editing by journalists • Publication on centralised, widely known platform – Designed for shareability: • Consistent use of Creative Commons licences • Links to content shared via social media – Evaluation of reach and impact: • Real-time dashboards for researchers and institutions • Tracking of sharing and republication in social and mass media
  • 11.
    Project History • Howdoes such a platform emerge? – Journalism + Research = Conversation: • Founded by Andrew Jaspan, former editor of The Age (Melbourne) • Financially supported by a consortium of Australian universities • Editorial team partly housed at Australian universities • Original URL: theconversation.edu.au, due to university connections – Supportive environment: • Political demands for societal relevance of (funded) research • Internal incentives for researcher participation at universities • Market gap due to very limited media diversity in Australia – Clearly demonstrable successes: • Detailed information on user numbers and content dissemination • Expansion into UK, US, France, southern Africa, Canada, …
  • 12.
    Tweets linking toThe Conversation, compared to other Australian news sites (Jan./Feb. 2016)
  • 13.
    Proactive Science Communication •Why bother? – Science and its contribution to society: • Scientists have a duty to engage in public debates • Research institutions should encourage and reward such contributions • Particularly effective means of engagement should be preferred – International trends towards the evaluation of such effects: • E.g. RAE, REF (UK), RQF, ERA (Australia), … • Controversial metrics for ‘impact’, ‘excellence’, ‘public value’ • Push towards a ‘public value test’ for publicly-funded research activities  Better to actively contribute to the creation and tracking of such metrics than to be passively subjected to them…
  • 14.
    @snurb_dot_info @fhanusch @socialmediaQUT – http://socialmedia.qut.edu.au/ @qutdmrc– https://www.qut.edu.au/research/dmrc This research is funded by the Australian Research Council through Future Fellowship grant FT130100703, LIEF LE140100148, Discovery DP160101211 and Linkage LP160100205.