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Jose Michael is seeking a new job opportunity. He has over 3 years of experience in automotive service and customer service roles. He believes in continuous learning and improvement. He is a good team player and coordinator. His objective is to perform better through work and improvements.
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VISHAL BHAT
Vishal Bhat is an automobile engineering graduate with over 3 years of experience in service operations, network establishment, and customer support at Suzuki Motorcycles India Private Limited. He is currently a Service Executive handling 13 dealer outlets across Delhi and NCR, reporting to the Zonal Manager. Prior to this role, he had a 6-month stint as a Graduate Engineer Trainee at HDFC ERGO GIC Ltd. He has achieved significant results like reducing customer complaints by 50% and increasing free service redemption rates across dealers. He is pursuing an MBA degree and is seeking career enrichment opportunities.
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- 1. 46-A,New DDA flats Shivaji enclave extn. Rajouri garden New Delhi,India(110027) E-mail: jmichaelhelp@gmail.com Phone: (+91) 9990772107 (+91)9871400577 (011)25432420 OBJECTIVE I believe in continuos improvements and learning new things , i like to Work and do improvements so that i can perform better,I am a good team worker and coordinator,i like to get involved in social activities and competitions WORK EXPERIENCE Kaizen Nissan ,Galaxy Toyota February 2013 — March 2015 Faherenheit March 2015 — September 2015 Monarchy Web Solutions (MWS) December 2011 — 2013 Service Advisor Provide Superior customer service Monitor customer satisfaction Resolve client issues Provide customer solid solutions Provide technical support to customer Address customer concerns Devolep new sales Lead Coordinator Co-ordinating Undergoing govt. vehicle (Delhi police) with Fabricators and technicians Checking quality of performed work Delivery preparation Customer Care Executive (Call Center) *Attending customer through Automatic call Dialers *Explanation of the Bank policies *converting policies sales leads QUALIFICATIONS Diploma in Mechanical Engineering (DME) Certified in Light Motor Vehicle Servicing (NCVT) EDUCATION Diploma in Mechanical Engineering August 2011 — July 2014 Secondary School (10th) September 1993 — September 1996 B-Tech in Mechanical Engineering(Distance Education) 2014 — Present Jodhpur National University NIOS Maharishi Dayanand University Jose Michael Jose Michael 1
- 2. INTERESTS Music, Reading,Interacting,Driving,Tattooing LANGUAGES KNOWN English -Negotiation , Hindi -Negotiation , Malayalam -Negotiation , Spanish- Elementary , Punjabi -Elementary Tamil- Elementary REFERENCES Mrs: Jolia Michael,Administration officer in municipal cooperation of delhi Phone:011-25432420 Jose Michael 2