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REBRANDING DIVERSITY
COLOR-BLIND RACISM INSIDE THE U.S. ADVERTISING INDUSTRY




                 CHRISTOPHER BOULTON
                   UMASS AMHERST
                       JOB TALK
BACKGROUND
BACKGROUND
BACKGROUND
BACKGROUND
BACKGROUND
RESEARCH
RESEARCH
RESEARCH
RESEARCH
RESEARCH
RESEARCH
RESEARCH
RESEARCH
           TEXTS
RESEARCH
           TEXTS




                   READINGS
RESEARCH
               TEXTS




                            READINGS



           LIVED CULTURES
RESEARCH
                   TEXTS




  PRODUCTION                    READINGS



               LIVED CULTURES
RESEARCH
                   TEXTS



 Rebranding
  PRODUCTION                    READINGS
  Diversity

               LIVED CULTURES
TEXTS




PRODUCTION                    READINGS



             LIVED CULTURES
TEXTS




PRODUCTION                    READINGS



             LIVED CULTURES
TEXTS




PRODUCTION                    READINGS



             LIVED CULTURES
TEXTS




PRODUCTION                    READINGS



             LIVED CULTURES
OUTPUTS               REPRESENTATION

                          TEXTS
                      CONTENT ANALYSIS
                      TEXTUAL ANALYSIS
    DETERMINATION                         INTERPRETATION
  POLITICAL ECONOMY                      CULTURAL STUDIES
  PRODUCTION                              READINGS
INPUTS




  PRODUCTION                       READINGS
    INDUSTRY                        AUDIENCES
     LABOR                         COMMUNITIES

                SOCIAL RELATIONS
               LIVED CULTURES
                 ANTHROPOLOGY
                   SOCIOLOGY
THE CIRCUIT             REPRESENTATION

                           TEXTS
                       CONTENT ANALYSIS
                       TEXTUAL ANALYSIS
    DETERMINATION                          INTERPRETATION
  POLITICAL ECONOMY                       CULTURAL STUDIES
  PRODUCTION                               READINGS
      INDUSTRY                               AUDIENCES
       LABOR                                COMMUNITIES

                       SOCIAL RELATIONS
                      LIVED CULTURES
                        ANTHROPOLOGY
                          SOCIOLOGY
DETERMINATION
POLITICAL ECONOMY
PRODUCTION
    INDUSTRY
     LABOR
CRITICAL MEDIA INDUSTRY STUDIES
HAVENS, LOTZ, & TINIC (2009) IN COMMUNICATION, CULTURE & CRITIQUE
CRITICAL MEDIA INDUSTRY STUDIES
HAVENS, LOTZ, & TINIC (2009) IN COMMUNICATION, CULTURE & CRITIQUE



                       CRITICAL POLITICAL ECONOMY
CRITICAL MEDIA INDUSTRY STUDIES
HAVENS, LOTZ, & TINIC (2009) IN COMMUNICATION, CULTURE & CRITIQUE



                       CRITICAL POLITICAL ECONOMY
CRITICAL MEDIA INDUSTRY STUDIES
HAVENS, LOTZ, & TINIC (2009) IN COMMUNICATION, CULTURE & CRITIQUE



                       CRITICAL POLITICAL ECONOMY
                       FOCUS: NEWS MEDIA PROGRAMMING
CRITICAL MEDIA INDUSTRY STUDIES
HAVENS, LOTZ, & TINIC (2009) IN COMMUNICATION, CULTURE & CRITIQUE



                       CRITICAL POLITICAL ECONOMY
                       FOCUS: NEWS MEDIA PROGRAMMING
                       MACRO-VIEW: INSTITUTIONAL STRUCTURES
CRITICAL MEDIA INDUSTRY STUDIES
HAVENS, LOTZ, & TINIC (2009) IN COMMUNICATION, CULTURE & CRITIQUE



                       CRITICAL POLITICAL ECONOMY
                       FOCUS: NEWS MEDIA PROGRAMMING
                       MACRO-VIEW: INSTITUTIONAL STRUCTURES
                       ANALYSIS: REGULATION, CONCENTRATION, OWNERSHIP
CRITICAL MEDIA INDUSTRY STUDIES
HAVENS, LOTZ, & TINIC (2009) IN COMMUNICATION, CULTURE & CRITIQUE



                       CRITICAL POLITICAL ECONOMY
                       FOCUS: NEWS MEDIA PROGRAMMING
                       MACRO-VIEW: INSTITUTIONAL STRUCTURES
                       ANALYSIS: REGULATION, CONCENTRATION, OWNERSHIP



                       CRITICAL MEDIA INDUSTRY STUDIES
CRITICAL MEDIA INDUSTRY STUDIES
HAVENS, LOTZ, & TINIC (2009) IN COMMUNICATION, CULTURE & CRITIQUE



                       CRITICAL POLITICAL ECONOMY
                       FOCUS: NEWS MEDIA PROGRAMMING
                       MACRO-VIEW: INSTITUTIONAL STRUCTURES
                       ANALYSIS: REGULATION, CONCENTRATION, OWNERSHIP



                       CRITICAL MEDIA INDUSTRY STUDIES
CRITICAL MEDIA INDUSTRY STUDIES
HAVENS, LOTZ, & TINIC (2009) IN COMMUNICATION, CULTURE & CRITIQUE



                       CRITICAL POLITICAL ECONOMY
                       FOCUS: NEWS MEDIA PROGRAMMING
                       MACRO-VIEW: INSTITUTIONAL STRUCTURES
                       ANALYSIS: REGULATION, CONCENTRATION, OWNERSHIP



                       CRITICAL MEDIA INDUSTRY STUDIES
                       FOCUS: ENTERTAINMENT MEDIA PRACTICES
CRITICAL MEDIA INDUSTRY STUDIES
HAVENS, LOTZ, & TINIC (2009) IN COMMUNICATION, CULTURE & CRITIQUE



                       CRITICAL POLITICAL ECONOMY
                       FOCUS: NEWS MEDIA PROGRAMMING
                       MACRO-VIEW: INSTITUTIONAL STRUCTURES
                       ANALYSIS: REGULATION, CONCENTRATION, OWNERSHIP



                       CRITICAL MEDIA INDUSTRY STUDIES
                       FOCUS: ENTERTAINMENT MEDIA PRACTICES
                       MICRO-VIEW: MID-LEVEL FIELDWORK
CRITICAL MEDIA INDUSTRY STUDIES
HAVENS, LOTZ, & TINIC (2009) IN COMMUNICATION, CULTURE & CRITIQUE



                       CRITICAL POLITICAL ECONOMY
                       FOCUS: NEWS MEDIA PROGRAMMING
                       MACRO-VIEW: INSTITUTIONAL STRUCTURES
                       ANALYSIS: REGULATION, CONCENTRATION, OWNERSHIP



                       CRITICAL MEDIA INDUSTRY STUDIES
                       FOCUS: ENTERTAINMENT MEDIA PRACTICES
                       MICRO-VIEW: MID-LEVEL FIELDWORK
                       ANALYSIS: AGENCY, POWER, IDEOLOGY
WHY ADVERTISING?
WHY ADVERTISING?


                   SPY
WHY ADVERTISING?


                   SPY

               SPONSOR
WHY ADVERTISING?


                   SPY

               SPONSOR

              STORYTELLER
THE PROBLEM
THE PROBLEM




DAN WIEDEN (2009) AMERICAN ASSOCIATION OF ADVERTISING AGENCIES
THE PROBLEM
   “IN THIS BUSINESS I ESSENTIALLY HIRE A BUNCH OF
   W H I T E , M I D D L E - C L A S S K I D S , PAY T H E M
   ENORMOUS, ENORMOUS SUMS OF MONEY TO DO
   WHAT? TO CREATE MESSAGES TO THE INNER CITY,
   TO KIDS WHO CREATE THE CULTURE THE WHITE KIDS
   ARE TRYING LIKE HELL TO EMULATE, BUT IF YOU GO
   INTO THE INNER CITY, ODDS ARE THESE KIDS AREN’T
   EVEN GOING TO SEE ADVERTISING AS A
   POSSIBILITY, AS AN OPPORTUNITY FOR THEM...I
   MEAN LOOK AT THIS ROOM: HOW MANY BLACK
   FACES DO YOU SEE HERE?”
DAN WIEDEN (2009) AMERICAN ASSOCIATION OF ADVERTISING AGENCIES
Advertising                      Population
 15


 10


  5


  0

      Asians     Latinos        Blacks

       70%          55%          38%
               (WIEDEN, 2009)
COMPARING ADVERTISING
TO EQUIVALENT INDUSTRIES:

    THE AVERAGE OF 28 OTHER INDUSTRIES THAT
    "SHARE ADVERTISING’S FOCUS ON
    PERSUASION AND COMMUNICATIONS-FOR
    EXAMPLE, PUBLISHERS, LAWYERS, BUSINESS
    A N D P R O F E S S I O N A L A S S O C I AT I O N S ,
    ADVOCACY GROUPS, AND GRAPHIC
    DESIGNERS" (BENDICK & EGAN, 2008, P. 22).
BLACKS IN
ADVERTISING:

  UNDER-HIRED   {
UNDERUTILIZED   {
   UNDERPAID
               {
                    BENDICK & EGAN (2008) TABLE 7 (P. 37)
BLACKS IN ADVERTISING: FALLING BEHIND




          BENDICK & EGAN (2008) FIGURE 4 (P. 38)
BLACKS IN ADVERTISING: FALLING BEHIND




          BENDICK & EGAN (2008) FIGURE 4 (P. 38)
BLACKS IN ADVERTISING: FALLING BEHIND




          BENDICK & EGAN (2008) FIGURE 4 (P. 38)
OUTSIDE PRESSURE
OUTSIDE PRESSURE
OUTSIDE PRESSURE
OUTSIDE PRESSURE
RACE IN
ADVERTISING
              TEXTS




                      READINGS
RACE INSIDE
ADVERTISING
RACE INSIDE
ADVERTISING




 Rebranding
  Diversity

              LIVED CULTURES
LITERATURE
LITERATURE

             RACE IN ADVERTISING
LITERATURE

         AGENCY ETHNOGRAPHIES
LITERATURE

        SOCIOLOGY: RACE & LABOR
THEORETICAL FRAMEWORK
THEORETICAL FRAMEWORK

                   POWER
        MATERIAL PRESSURES AND PRACTICES
THEORETICAL FRAMEWORK

                   POWER
        MATERIAL PRESSURES AND PRACTICES


               SUBJECTIVITY
         IDEOLOGICAL STORIES AND SCREENS
THEORETICAL FRAMEWORK

                        POWER
            MATERIAL PRESSURES AND PRACTICES


                   SUBJECTIVITY
             IDEOLOGICAL STORIES AND SCREENS


 BIRMINGHAM SCHOOL OF CULTURAL STUDIES
  IDEOLOGY AND OVERDETERMINATION: ALTHUSSER (1971; 1977)
      NON-NECESSARY CORRESPONDENCE: LACLAU (1977)
           HEGEMONIC STRUGGLE: GRAMSCI (1971)
                 ARTICULATION: HALL (1985)
RESEARCH QUESTION




    WHAT IS THE ROLE OF IDEOLOGY
   IN THE MATERIAL REPRODUCTION
   OF WHITE LABOR IN AD AGENCIES?
INTERNS: THE DIVERSITY PIPELINE
INTERNS: THE DIVERSITY PIPELINE
INTERNS: THE DIVERSITY PIPELINE
INTERNS: THE DIVERSITY PIPELINE
INTERNS: THE DIVERSITY PIPELINE




  POV = PEOPLE OF COLOR
INTERNS: THE DIVERSITY PIPELINE




  POV = PEOPLE OF COLOR
  MULTIPLE AGENCIES = EXPANDED REACH
INTERNS: THE DIVERSITY PIPELINE




  POV = PEOPLE OF COLOR
  MULTIPLE AGENCIES = EXPANDED REACH
  WEEKEND ORIENTATION = RECRUITMENT
INTERNS: THE DIVERSITY PIPELINE




  POV = PEOPLE OF COLOR
  MULTIPLE AGENCIES = EXPANDED REACH
  WEEKEND ORIENTATION = RECRUITMENT
  CLARK RESIDENCE = CENTRALIZED LOCATION
FOCUS GROUPS: 58 INTERNS @ 19 AGENCIES
   DDB               KIRSHENBAUM
   DEUTSCH           MCCANN ERICKSON
   DRAFTFCB          MCGARRY BOWEN
   EURO RSCG         MEC
                     MEDIACOM
   G2
                     MERKLEY + PARTNERS
   GOTHAM            OGILVY
   GREY GROUP        PHD/NEW YORK
   HORIZON MEDIA     PUBLICIS
   KAPLAN THALER     TBWACHIATDAY
58 INTERNS:




              White
               24
                      MAIP
                       34
58 INTERNS:




              White
               24
                                  MAIP
                                   34
                      OUT OF 93 IN NYC (37%)
                      140 NATIONWIDE (24%)
BY RACE:


                    Black
                     12
           White
            24
                          Latino
                            11
                  Asian
             Mixed  7
               4
BY GENDER:


             Male
              17


                    Female
                      41
BY TOOL:




           Online Survey
                24
                           Focus Group
                               34
MAJOR AGENCY SUMMER INTERNSHIP STRUCTURE
MAJOR AGENCY SUMMER INTERNSHIP STRUCTURE

             DURATION:
             8-10 WEEKS, PAID (≈ $300/WEEK)
MAJOR AGENCY SUMMER INTERNSHIP STRUCTURE

             DURATION:
             8-10 WEEKS, PAID (≈ $300/WEEK)

             ASSIGNMENTS:
             CLIENT PRODUCT (JOIN AN EXISTING TEAM)
             GROUP PROJECT (BRIEF TO PITCH CONTEST)
MAJOR AGENCY SUMMER INTERNSHIP STRUCTURE

             DURATION:
             8-10 WEEKS, PAID (≈ $300/WEEK)

             ASSIGNMENTS:
             CLIENT PRODUCT (JOIN AN EXISTING TEAM)
             GROUP PROJECT (BRIEF TO PITCH CONTEST)

             MAIP:
             ORIENTATION, BIMONTHLY SEMINARS,
             MENTORS, JOB FAIR, 1-2 PER AGENCY
METHOD: FIELD WORK IN NYC (SUMMER 2010)
METHOD: FIELD WORK IN NYC (SUMMER 2010)

        PARTICIPANT OBSERVATION
        WEEKLY SITE VISITS AT 3 AGENCIES
        LUNCH AND LEARN SESSIONS
        TRACKING GROUP PROJECTS
        INTERN RECRUITING AND SHADOWING
METHOD: FIELD WORK IN NYC (SUMMER 2010)

        PARTICIPANT OBSERVATION
        WEEKLY SITE VISITS AT 3 AGENCIES
        LUNCH AND LEARN SESSIONS
        TRACKING GROUP PROJECTS
        INTERN RECRUITING AND SHADOWING

        INTERVIEWS
        HR/DIVERSITY STAFF AT 6 AGENCIES
        11 FORMAL + 12 INFORMAL INTERVIEWS
        VARIOUS ADVERTISING PRACTITIONERS
METHOD: FIELD WORK IN NYC (SUMMER 2010)

        PARTICIPANT OBSERVATION
        WEEKLY SITE VISITS AT 3 AGENCIES
        LUNCH AND LEARN SESSIONS
        TRACKING GROUP PROJECTS
        INTERN RECRUITING AND SHADOWING

        INTERVIEWS
        HR/DIVERSITY STAFF AT 6 AGENCIES
        11 FORMAL + 12 INFORMAL INTERVIEWS
        VARIOUS ADVERTISING PRACTITIONERS

        FOCUS GROUPS
        MAIP INTERNS & WHITE INTERNS
MY POSITION: OPPORTUNITIES AND LIMITATIONS
MY POSITION: OPPORTUNITIES AND LIMITATIONS

        PARTICIPANT OBSERVATION
        ACCESS: UNDER THE COVER OF WHITENESS
        MARCUS GRAHAM PROJECT RECEPTION
MY POSITION: OPPORTUNITIES AND LIMITATIONS

        PARTICIPANT OBSERVATION
        ACCESS: UNDER THE COVER OF WHITENESS
        MARCUS GRAHAM PROJECT RECEPTION

        INTERVIEWS
        WHITE HR REGULARLY CONFIDED IN ME
        BLACK DIVERSITY OFFICERS, MORE CAUTIOUS
        ALMOST ALL ARE FEMALE
MY POSITION: OPPORTUNITIES AND LIMITATIONS

        PARTICIPANT OBSERVATION
        ACCESS: UNDER THE COVER OF WHITENESS
        MARCUS GRAHAM PROJECT RECEPTION

        INTERVIEWS
        WHITE HR REGULARLY CONFIDED IN ME
        BLACK DIVERSITY OFFICERS, MORE CAUTIOUS
        ALMOST ALL ARE FEMALE

        FOCUS GROUPS
        WHITE INTERN CONFESSIONS
        RACE-BASED AFFINITY GROUPS
        MET MULTIPLE TIMES TO BUILD TRUST
ANALYSIS:
ANALYSIS:

                 DATA
      25 INTERN-BASED FOCUS GROUPS
     (AFFINITIES OF RACE AND GENDER)

 30 INTERVIEWS WITH HR & DIVERSITY STAFF
           (ACROSS 6 AGENCIES)
ANALYSIS:

                 DATA
      25 INTERN-BASED FOCUS GROUPS
     (AFFINITIES OF RACE AND GENDER)

 30 INTERVIEWS WITH HR & DIVERSITY STAFF
           (ACROSS 6 AGENCIES)
ANALYSIS:

                 DATA
      25 INTERN-BASED FOCUS GROUPS
     (AFFINITIES OF RACE AND GENDER)

 30 INTERVIEWS WITH HR & DIVERSITY STAFF
           (ACROSS 6 AGENCIES)

                 TOOL
NVIVO QUALITATIVE DATA ANALYSIS SOFTWARE
 (ITERATIVE CODING OF RECURRENT THEMES)
          REPRESENTATIVE QUOTES
IRB: HUMAN SUBJECTS
IRB: HUMAN SUBJECTS

             PSEUDONYMS
IRB: HUMAN SUBJECTS

              PSEUDONYMS
          INDIVIDUALS, AGENCIES, CLIENTS
IRB: HUMAN SUBJECTS

               PSEUDONYMS
            INDIVIDUALS, AGENCIES, CLIENTS
       EQUIVALENT POSITIONS AND RELATIONSHIPS
IRB: HUMAN SUBJECTS

                PSEUDONYMS
            INDIVIDUALS, AGENCIES, CLIENTS
       EQUIVALENT POSITIONS AND RELATIONSHIPS
    FOCUS GROUP INTERNS COULD CHOOSE THEIR OWN
IRB: HUMAN SUBJECTS

                PSEUDONYMS
            INDIVIDUALS, AGENCIES, CLIENTS
       EQUIVALENT POSITIONS AND RELATIONSHIPS
    FOCUS GROUP INTERNS COULD CHOOSE THEIR OWN

              MULTIPLE SITES
                   WORD GOT OUT
                  THE “HR MAFIA”
                  THREE AGENCIES
HR HEATHER: CONNECTIONS
"PEOPLE HAVE PEOPLE WHO KNOW PEOPLE
AND SOMEBODY KNOWS MY NAME AND
THE CREATIVE DIRECTOR TALKS TO ALUMNI
IN THEIR SCHOOL AND IT'S REALLY -- TO
GET IN IS WORD-OF-MOUTH HERE WITH
SOME SORT OF CONNECTION."
INTERN LAUREN: NAME DROPPING
“WE'VE ALL SUBMITTED APPLICATIONS INTO
BLACK HOLES. THEY DON'T EVEN TELL YOU
THEY'RE DONE RECRUITING--JUST A BLACK
HOLE, YOU HAVE NO IDEA. SO, HOW DO YOU
DIFFERENTIATE YOURSELF FROM THE 2,000
APPLICATIONS THAT HAVE BEEN SUBMITTED?
YOU KNOW? AND THAT'S JUST THROUGH HAVING
A NAME OF SOMEONE WHO WORKS THERE IN
YOUR COVER LETTER.”
INTERN LAUREN: NAME DROPPING
 LAUREN’S BEST FRIEND’S FATHER IS
 CEO OF INTERPUBLIC, ONE OF THE
 WORLD'S FOUR LARGEST
 ADVERTISING HOLDING COMPANIES,
 ESTIMATED TO BE WORTH $6 BILLION
 AND EMPLOY 45,000 PEOPLE.
HR HEATHER: “MUST-HIRES”
"THE NEPOTISM FACTOR IS REALLY, REALLY
TOUGH -- LIKE THE LENGTHS YOU NEED TO GO
TO SAY 'NO' AND THE NUMBER OF PEOPLE WHO
YOU CANNOT SAY 'NO' TO….WHAT AM I GOING
TO SAY? ‘CEO, I DON'T LIKE YOUR PICK?’"
MUST-HIRE INTERNS VS MAIP INTERNS:
MUST-HIRE INTERNS VS MAIP INTERNS:

     OUT OF 75 INTERNS AT MY 3 AGENCIES:
    24 = MUST-HIRES (32%) 9 = MAIP (12%)
MUST-HIRE INTERNS VS MAIP INTERNS:

     OUT OF 75 INTERNS AT MY 3 AGENCIES:
    24 = MUST-HIRES (32%) 9 = MAIP (12%)

       MUST-HIRES OUTNUMBERED MAIP
        BY A RATIO OF MORE THAN 2:1.
MUST-HIRE INTERNS VS MAIP INTERNS:

     OUT OF 75 INTERNS AT MY 3 AGENCIES:
    24 = MUST-HIRES (32%) 9 = MAIP (12%)

       MUST-HIRES OUTNUMBERED MAIP
        BY A RATIO OF MORE THAN 2:1.

       ALL 24 MUST-HIRES WERE WHITE.
        13 PARTICIPATED IN MY STUDY.
CMO JAMES: THE RELATIONSHIP BANK
“MY DAUGHTER'S BOYFRIEND’S BROTHER
REALLY WANTED TO GET INTO ADVERTISING
AND WAS LOOKING FOR AN INTERNSHIP...SO I
TALKED TO HIM AND SAID ‘SURE.’....IT'S A
RELATIONSHIP BANK SYSTEM. YOU MAKE
WITHDRAWALS AND DEPOSITS ALL THE TIME.
AND THAT'S NOT UNIQUE TO ADVERTISING,
THAT'S JUST KIND OF LIFE.”
MUST-HIRE JOHN: OPPORTUNITY HOARDING
MUST-HIRE JOHN: OPPORTUNITY HOARDING
JOHN: "I DIDN'T REALLY APPLY…THIS IS THE ONLY
INTERNSHIP I COULD GET” BECAUSE “IT'S ALL ABOUT
WHO YOU KNOW. SAM'S DAD KNOWS THE CEO AND
KURT'S DAD IS THE PRESIDENT OF [A CLIENT]."
MUST-HIRE RICHARD: SECRECY
MUST-HIRE RICHARD: SECRECY
RICHARD: "I'D SAY I APPLIED AND I DID!" BUT "THEY'RE
NOT GOING TO DENY THE CHAIRMAN'S NEPHEW."
MAIP KIONI: EMBEDDEDNESS (ROYSTER)
“IF THE CEO'S WHITE AND THE PERSON WHO
STARTED THE COMPANY, YOU KNOW, IS WHITE, THEN
HE GETS HIS FRIEND AND THE PEOPLE HE KNOWS IN
HIS NETWORK WHICH IS PROBABLY MAJORITY
WHITE, YOU KNOW IT'S NOT ANYTHING INTENTIONAL,
BUT IT'S LIKE THEY GET WHO THEY KNOW.”
MAIP AMELIA: MERITOCRACY
“ONE INTERN GUY, HIS BROTHER WORKS THERE AND HE
WAS LIKE ‘OH, WELL SOME OF US HAD TO INTERVIEW
WITH HR’ AND THEN HE TURNED TO ME AND SAID, ‘OH,
NO AMELIA, WE ALL KNOW WHY YOU’RE HERE. WE ALL
KNOW WHY YOU GOT IN.’ AND I LET HIM KNOW WHAT IT
TOOK FOR ME TO GET HERE. LIKE THE PROCESS THAT I
HAD TO GO THROUGH—WRITING THOSE ESSAYS,
GETTING THOSE LETTERS OF RECOMMENDATIONS, THOSE
INTERVIEWS—THAT’S MUCH MORE THAN YOU TALKING
TO YOUR BROTHER AND SETTING UP AN INTERVIEW.”
WHITE INTERN LAUREN: POST-HOC MERITOCRACY
 JENNIFER: “A CONNECTION'S NOT GOING TO GET YOU A
 FULL TIME JOB, AND IF IT DOES, IT'S NOT GOING TO
 LAST FOREVER JUST BECAUSE YOU KNOW SOMEONE IN
 THE COMPANY…IT'S A GOOD WAY IN, BUT YOU STILL
 HAVE TO PROVE YOURSELF.”
MUST-HIRE JOHN: COLORBLIND
   "I GREW UP IN CALIFORNIA -- ONE OF THE MOST
DIVERSE PLACES -- AND I HAVE NEVER SEEN COLOR....I
  WOULDN'T GIVE OPPORTUNITIES TO PEOPLE JUST
       BECAUSE OF THE COLOR OF THEIR SKIN."
8 OUT OF 13 (62%) OF THE MUST-HIRES IN
MY STUDY OPPOSED AFFIRMATIVE ACTION.
MAIP AMELIA: INDIVIDUALITY
"THAT'S WHAT I WROTE ABOUT IN MY MAIP
ESSAY -- THAT DIVERSITY IS MORE THAN
JUST A COLOR, A GENDER, LIKE IT'S EVERY
-- EVERY PERSON IS DIVERSE -- IT'S IN
EVERY STRAND OF YOUR BEING."
REBRANDING DIVERSITY
Advertising                      Population
 15


 10


  5


  0

      Asians     Latinos        Blacks

       70%          55%          38%
               (WIEDEN, 2009)
OUTSIDE PRESSURE
6 INTERN GROUP PROJECTS
   INDEPENDENTLY CAME
TO THE SAME CONCLUSION.
INTERN GROUP A
     "WE ARE NOT OUR CATEGORIES; WE ARE
INDIVIDUALS. DIVERSITY IN THE CREATIVE WORLD
    IS ABOUT SO MUCH MORE THAN RACE OR
                  GENDER. "
INTERN GROUP B
"WE THOUGHT THAT DIVERSITY HAD A STIGMA
ATTACHED TO IT SO WE WANTED TO FOCUS ON
   SOMETHING OTHER THAN THE TYPICAL
       DEFINITION--WHO THEY ARE,
         THEIR INTERESTS ETC."
INTERN GROUP C
    "WE WANTED TO RELIEVE THE TENSION
ASSOCIATED WITH DIVERSITY BY BROADENING
 ITS DEFINITION TO INCLUDE ALL ASPECTS OF
              INDIVIDUALITY."
HR REACTIONS

"CELEBRATING INDIVIDUALITY WITHIN AN AGENCY
  IS NOT DELIVERING A LOT OF THE OBJECTIVES
               THAT WE NEED."

"THEY WANTED TO BE LIKE 'HOW YOU MAKE YOUR
  COFFEE IS WHAT MAKES YOU DIVERSE!' BUT...
  TRADITIONALLY IT IS STILL VERY MUCH MAD
     MEN…I MEAN LOOK AROUND YOU."
THEORETICAL FRAMEWORK
  POWER: MATERIAL PRESSURES AND PRACTICES
SUBJECTIVITY: IDEOLOGICAL STORIES AND SCREENS
THEORETICAL FRAMEWORK
  POWER: MATERIAL PRESSURES AND PRACTICES
SUBJECTIVITY: IDEOLOGICAL STORIES AND SCREENS

          RESEARCH QUESTION
     WHAT IS THE ROLE OF IDEOLOGY
    IN THE MATERIAL REPRODUCTION
    OF WHITE LABOR IN AD AGENCIES?
SOME KEY FINDINGS
SOME KEY FINDINGS

            MERITOCRACY
  CONCEALS THE MATERIAL PRACTICES
MUST-HIRES (WHITE AFFIRMATIVE ACTION).
SOME KEY FINDINGS

            MERITOCRACY
  CONCEALS THE MATERIAL PRACTICES
MUST-HIRES (WHITE AFFIRMATIVE ACTION).

           INDIVIDUALITY
  UNDERMINES ATTEMPTS TO CORRECT
     SYSTEMATIC DISCRIMINATION
        AT THE GROUP LEVEL.
THEMES FOR CRITICAL MEDIA INDUSTRY STUDIES
THEMES FOR CRITICAL MEDIA INDUSTRY STUDIES

AGENCY AND STRUCTURE
 WE MAKE OUR OWN HISTORY, BUT INHERIT THE CONDITIONS
THEMES FOR CRITICAL MEDIA INDUSTRY STUDIES

AGENCY AND STRUCTURE
 WE MAKE OUR OWN HISTORY, BUT INHERIT THE CONDITIONS


SUBJECTIVITY MATTERS
 HOW WE EXPLAIN THE WORLD HAS MATERIAL CONSEQUENCES
THEMES FOR CRITICAL MEDIA INDUSTRY STUDIES

AGENCY AND STRUCTURE
 WE MAKE OUR OWN HISTORY, BUT INHERIT THE CONDITIONS


SUBJECTIVITY MATTERS
 HOW WE EXPLAIN THE WORLD HAS MATERIAL CONSEQUENCES


BEYOND AND BEHIND REPRESENTATION
 THE CIRCUIT REVEALS HIDDEN ABODES OF PRODUCTION
FUTURE DIRECTIONS
FUTURE DIRECTIONS

    EXTENDING THE DISSERTATION
     SURVEY TO GENERALIZE FINDINGS
     AD AGE EDITORIAL ON “MUST-HIRES”
     TRACK MAIP SUBJECTS OVER TIME
FUTURE DIRECTIONS

    EXTENDING THE DISSERTATION
     SURVEY TO GENERALIZE FINDINGS
     AD AGE EDITORIAL ON “MUST-HIRES”
     TRACK MAIP SUBJECTS OVER TIME


    CRITICAL MEDIA INDUSTRY STUDIES
     MONETIZING SOCIAL MEDIA (NCA)
     FUN ON THE JOB: LABOR/LEISURE (NCA)
     LUNCH & LEARN + ETHNOGRAPHIC DATA
THANK YOU



   CHRISTOPHER BOULTON
CBOULTON@COMM.UMASS.EDU
  WWW.CHRISBOULTON.ORG

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Job Talk: Rebranding Diversity

  • 1. REBRANDING DIVERSITY COLOR-BLIND RACISM INSIDE THE U.S. ADVERTISING INDUSTRY CHRISTOPHER BOULTON UMASS AMHERST JOB TALK
  • 2.
  • 15. RESEARCH TEXTS
  • 16. RESEARCH TEXTS READINGS
  • 17. RESEARCH TEXTS READINGS LIVED CULTURES
  • 18. RESEARCH TEXTS PRODUCTION READINGS LIVED CULTURES
  • 19. RESEARCH TEXTS Rebranding PRODUCTION READINGS Diversity LIVED CULTURES
  • 20. TEXTS PRODUCTION READINGS LIVED CULTURES
  • 21. TEXTS PRODUCTION READINGS LIVED CULTURES
  • 22. TEXTS PRODUCTION READINGS LIVED CULTURES
  • 23. TEXTS PRODUCTION READINGS LIVED CULTURES
  • 24. OUTPUTS REPRESENTATION TEXTS CONTENT ANALYSIS TEXTUAL ANALYSIS DETERMINATION INTERPRETATION POLITICAL ECONOMY CULTURAL STUDIES PRODUCTION READINGS
  • 25. INPUTS PRODUCTION READINGS INDUSTRY AUDIENCES LABOR COMMUNITIES SOCIAL RELATIONS LIVED CULTURES ANTHROPOLOGY SOCIOLOGY
  • 26. THE CIRCUIT REPRESENTATION TEXTS CONTENT ANALYSIS TEXTUAL ANALYSIS DETERMINATION INTERPRETATION POLITICAL ECONOMY CULTURAL STUDIES PRODUCTION READINGS INDUSTRY AUDIENCES LABOR COMMUNITIES SOCIAL RELATIONS LIVED CULTURES ANTHROPOLOGY SOCIOLOGY
  • 28. CRITICAL MEDIA INDUSTRY STUDIES HAVENS, LOTZ, & TINIC (2009) IN COMMUNICATION, CULTURE & CRITIQUE
  • 29. CRITICAL MEDIA INDUSTRY STUDIES HAVENS, LOTZ, & TINIC (2009) IN COMMUNICATION, CULTURE & CRITIQUE CRITICAL POLITICAL ECONOMY
  • 30. CRITICAL MEDIA INDUSTRY STUDIES HAVENS, LOTZ, & TINIC (2009) IN COMMUNICATION, CULTURE & CRITIQUE CRITICAL POLITICAL ECONOMY
  • 31. CRITICAL MEDIA INDUSTRY STUDIES HAVENS, LOTZ, & TINIC (2009) IN COMMUNICATION, CULTURE & CRITIQUE CRITICAL POLITICAL ECONOMY FOCUS: NEWS MEDIA PROGRAMMING
  • 32. CRITICAL MEDIA INDUSTRY STUDIES HAVENS, LOTZ, & TINIC (2009) IN COMMUNICATION, CULTURE & CRITIQUE CRITICAL POLITICAL ECONOMY FOCUS: NEWS MEDIA PROGRAMMING MACRO-VIEW: INSTITUTIONAL STRUCTURES
  • 33. CRITICAL MEDIA INDUSTRY STUDIES HAVENS, LOTZ, & TINIC (2009) IN COMMUNICATION, CULTURE & CRITIQUE CRITICAL POLITICAL ECONOMY FOCUS: NEWS MEDIA PROGRAMMING MACRO-VIEW: INSTITUTIONAL STRUCTURES ANALYSIS: REGULATION, CONCENTRATION, OWNERSHIP
  • 34. CRITICAL MEDIA INDUSTRY STUDIES HAVENS, LOTZ, & TINIC (2009) IN COMMUNICATION, CULTURE & CRITIQUE CRITICAL POLITICAL ECONOMY FOCUS: NEWS MEDIA PROGRAMMING MACRO-VIEW: INSTITUTIONAL STRUCTURES ANALYSIS: REGULATION, CONCENTRATION, OWNERSHIP CRITICAL MEDIA INDUSTRY STUDIES
  • 35. CRITICAL MEDIA INDUSTRY STUDIES HAVENS, LOTZ, & TINIC (2009) IN COMMUNICATION, CULTURE & CRITIQUE CRITICAL POLITICAL ECONOMY FOCUS: NEWS MEDIA PROGRAMMING MACRO-VIEW: INSTITUTIONAL STRUCTURES ANALYSIS: REGULATION, CONCENTRATION, OWNERSHIP CRITICAL MEDIA INDUSTRY STUDIES
  • 36. CRITICAL MEDIA INDUSTRY STUDIES HAVENS, LOTZ, & TINIC (2009) IN COMMUNICATION, CULTURE & CRITIQUE CRITICAL POLITICAL ECONOMY FOCUS: NEWS MEDIA PROGRAMMING MACRO-VIEW: INSTITUTIONAL STRUCTURES ANALYSIS: REGULATION, CONCENTRATION, OWNERSHIP CRITICAL MEDIA INDUSTRY STUDIES FOCUS: ENTERTAINMENT MEDIA PRACTICES
  • 37. CRITICAL MEDIA INDUSTRY STUDIES HAVENS, LOTZ, & TINIC (2009) IN COMMUNICATION, CULTURE & CRITIQUE CRITICAL POLITICAL ECONOMY FOCUS: NEWS MEDIA PROGRAMMING MACRO-VIEW: INSTITUTIONAL STRUCTURES ANALYSIS: REGULATION, CONCENTRATION, OWNERSHIP CRITICAL MEDIA INDUSTRY STUDIES FOCUS: ENTERTAINMENT MEDIA PRACTICES MICRO-VIEW: MID-LEVEL FIELDWORK
  • 38. CRITICAL MEDIA INDUSTRY STUDIES HAVENS, LOTZ, & TINIC (2009) IN COMMUNICATION, CULTURE & CRITIQUE CRITICAL POLITICAL ECONOMY FOCUS: NEWS MEDIA PROGRAMMING MACRO-VIEW: INSTITUTIONAL STRUCTURES ANALYSIS: REGULATION, CONCENTRATION, OWNERSHIP CRITICAL MEDIA INDUSTRY STUDIES FOCUS: ENTERTAINMENT MEDIA PRACTICES MICRO-VIEW: MID-LEVEL FIELDWORK ANALYSIS: AGENCY, POWER, IDEOLOGY
  • 41. WHY ADVERTISING? SPY SPONSOR
  • 42. WHY ADVERTISING? SPY SPONSOR STORYTELLER
  • 44. THE PROBLEM DAN WIEDEN (2009) AMERICAN ASSOCIATION OF ADVERTISING AGENCIES
  • 45. THE PROBLEM “IN THIS BUSINESS I ESSENTIALLY HIRE A BUNCH OF W H I T E , M I D D L E - C L A S S K I D S , PAY T H E M ENORMOUS, ENORMOUS SUMS OF MONEY TO DO WHAT? TO CREATE MESSAGES TO THE INNER CITY, TO KIDS WHO CREATE THE CULTURE THE WHITE KIDS ARE TRYING LIKE HELL TO EMULATE, BUT IF YOU GO INTO THE INNER CITY, ODDS ARE THESE KIDS AREN’T EVEN GOING TO SEE ADVERTISING AS A POSSIBILITY, AS AN OPPORTUNITY FOR THEM...I MEAN LOOK AT THIS ROOM: HOW MANY BLACK FACES DO YOU SEE HERE?” DAN WIEDEN (2009) AMERICAN ASSOCIATION OF ADVERTISING AGENCIES
  • 46. Advertising Population 15 10 5 0 Asians Latinos Blacks 70% 55% 38% (WIEDEN, 2009)
  • 47. COMPARING ADVERTISING TO EQUIVALENT INDUSTRIES: THE AVERAGE OF 28 OTHER INDUSTRIES THAT "SHARE ADVERTISING’S FOCUS ON PERSUASION AND COMMUNICATIONS-FOR EXAMPLE, PUBLISHERS, LAWYERS, BUSINESS A N D P R O F E S S I O N A L A S S O C I AT I O N S , ADVOCACY GROUPS, AND GRAPHIC DESIGNERS" (BENDICK & EGAN, 2008, P. 22).
  • 48. BLACKS IN ADVERTISING: UNDER-HIRED { UNDERUTILIZED { UNDERPAID { BENDICK & EGAN (2008) TABLE 7 (P. 37)
  • 49. BLACKS IN ADVERTISING: FALLING BEHIND BENDICK & EGAN (2008) FIGURE 4 (P. 38)
  • 50. BLACKS IN ADVERTISING: FALLING BEHIND BENDICK & EGAN (2008) FIGURE 4 (P. 38)
  • 51. BLACKS IN ADVERTISING: FALLING BEHIND BENDICK & EGAN (2008) FIGURE 4 (P. 38)
  • 56. RACE IN ADVERTISING TEXTS READINGS
  • 58. RACE INSIDE ADVERTISING Rebranding Diversity LIVED CULTURES
  • 60. LITERATURE RACE IN ADVERTISING
  • 61. LITERATURE AGENCY ETHNOGRAPHIES
  • 62. LITERATURE SOCIOLOGY: RACE & LABOR
  • 64. THEORETICAL FRAMEWORK POWER MATERIAL PRESSURES AND PRACTICES
  • 65. THEORETICAL FRAMEWORK POWER MATERIAL PRESSURES AND PRACTICES SUBJECTIVITY IDEOLOGICAL STORIES AND SCREENS
  • 66. THEORETICAL FRAMEWORK POWER MATERIAL PRESSURES AND PRACTICES SUBJECTIVITY IDEOLOGICAL STORIES AND SCREENS BIRMINGHAM SCHOOL OF CULTURAL STUDIES IDEOLOGY AND OVERDETERMINATION: ALTHUSSER (1971; 1977) NON-NECESSARY CORRESPONDENCE: LACLAU (1977) HEGEMONIC STRUGGLE: GRAMSCI (1971) ARTICULATION: HALL (1985)
  • 67. RESEARCH QUESTION WHAT IS THE ROLE OF IDEOLOGY IN THE MATERIAL REPRODUCTION OF WHITE LABOR IN AD AGENCIES?
  • 72. INTERNS: THE DIVERSITY PIPELINE POV = PEOPLE OF COLOR
  • 73. INTERNS: THE DIVERSITY PIPELINE POV = PEOPLE OF COLOR MULTIPLE AGENCIES = EXPANDED REACH
  • 74. INTERNS: THE DIVERSITY PIPELINE POV = PEOPLE OF COLOR MULTIPLE AGENCIES = EXPANDED REACH WEEKEND ORIENTATION = RECRUITMENT
  • 75. INTERNS: THE DIVERSITY PIPELINE POV = PEOPLE OF COLOR MULTIPLE AGENCIES = EXPANDED REACH WEEKEND ORIENTATION = RECRUITMENT CLARK RESIDENCE = CENTRALIZED LOCATION
  • 76. FOCUS GROUPS: 58 INTERNS @ 19 AGENCIES DDB KIRSHENBAUM DEUTSCH MCCANN ERICKSON DRAFTFCB MCGARRY BOWEN EURO RSCG MEC MEDIACOM G2 MERKLEY + PARTNERS GOTHAM OGILVY GREY GROUP PHD/NEW YORK HORIZON MEDIA PUBLICIS KAPLAN THALER TBWACHIATDAY
  • 77. 58 INTERNS: White 24 MAIP 34
  • 78. 58 INTERNS: White 24 MAIP 34 OUT OF 93 IN NYC (37%) 140 NATIONWIDE (24%)
  • 79. BY RACE: Black 12 White 24 Latino 11 Asian Mixed 7 4
  • 80. BY GENDER: Male 17 Female 41
  • 81. BY TOOL: Online Survey 24 Focus Group 34
  • 82. MAJOR AGENCY SUMMER INTERNSHIP STRUCTURE
  • 83. MAJOR AGENCY SUMMER INTERNSHIP STRUCTURE DURATION: 8-10 WEEKS, PAID (≈ $300/WEEK)
  • 84. MAJOR AGENCY SUMMER INTERNSHIP STRUCTURE DURATION: 8-10 WEEKS, PAID (≈ $300/WEEK) ASSIGNMENTS: CLIENT PRODUCT (JOIN AN EXISTING TEAM) GROUP PROJECT (BRIEF TO PITCH CONTEST)
  • 85. MAJOR AGENCY SUMMER INTERNSHIP STRUCTURE DURATION: 8-10 WEEKS, PAID (≈ $300/WEEK) ASSIGNMENTS: CLIENT PRODUCT (JOIN AN EXISTING TEAM) GROUP PROJECT (BRIEF TO PITCH CONTEST) MAIP: ORIENTATION, BIMONTHLY SEMINARS, MENTORS, JOB FAIR, 1-2 PER AGENCY
  • 86. METHOD: FIELD WORK IN NYC (SUMMER 2010)
  • 87. METHOD: FIELD WORK IN NYC (SUMMER 2010) PARTICIPANT OBSERVATION WEEKLY SITE VISITS AT 3 AGENCIES LUNCH AND LEARN SESSIONS TRACKING GROUP PROJECTS INTERN RECRUITING AND SHADOWING
  • 88. METHOD: FIELD WORK IN NYC (SUMMER 2010) PARTICIPANT OBSERVATION WEEKLY SITE VISITS AT 3 AGENCIES LUNCH AND LEARN SESSIONS TRACKING GROUP PROJECTS INTERN RECRUITING AND SHADOWING INTERVIEWS HR/DIVERSITY STAFF AT 6 AGENCIES 11 FORMAL + 12 INFORMAL INTERVIEWS VARIOUS ADVERTISING PRACTITIONERS
  • 89. METHOD: FIELD WORK IN NYC (SUMMER 2010) PARTICIPANT OBSERVATION WEEKLY SITE VISITS AT 3 AGENCIES LUNCH AND LEARN SESSIONS TRACKING GROUP PROJECTS INTERN RECRUITING AND SHADOWING INTERVIEWS HR/DIVERSITY STAFF AT 6 AGENCIES 11 FORMAL + 12 INFORMAL INTERVIEWS VARIOUS ADVERTISING PRACTITIONERS FOCUS GROUPS MAIP INTERNS & WHITE INTERNS
  • 90. MY POSITION: OPPORTUNITIES AND LIMITATIONS
  • 91. MY POSITION: OPPORTUNITIES AND LIMITATIONS PARTICIPANT OBSERVATION ACCESS: UNDER THE COVER OF WHITENESS MARCUS GRAHAM PROJECT RECEPTION
  • 92. MY POSITION: OPPORTUNITIES AND LIMITATIONS PARTICIPANT OBSERVATION ACCESS: UNDER THE COVER OF WHITENESS MARCUS GRAHAM PROJECT RECEPTION INTERVIEWS WHITE HR REGULARLY CONFIDED IN ME BLACK DIVERSITY OFFICERS, MORE CAUTIOUS ALMOST ALL ARE FEMALE
  • 93. MY POSITION: OPPORTUNITIES AND LIMITATIONS PARTICIPANT OBSERVATION ACCESS: UNDER THE COVER OF WHITENESS MARCUS GRAHAM PROJECT RECEPTION INTERVIEWS WHITE HR REGULARLY CONFIDED IN ME BLACK DIVERSITY OFFICERS, MORE CAUTIOUS ALMOST ALL ARE FEMALE FOCUS GROUPS WHITE INTERN CONFESSIONS RACE-BASED AFFINITY GROUPS MET MULTIPLE TIMES TO BUILD TRUST
  • 95. ANALYSIS: DATA 25 INTERN-BASED FOCUS GROUPS (AFFINITIES OF RACE AND GENDER) 30 INTERVIEWS WITH HR & DIVERSITY STAFF (ACROSS 6 AGENCIES)
  • 96. ANALYSIS: DATA 25 INTERN-BASED FOCUS GROUPS (AFFINITIES OF RACE AND GENDER) 30 INTERVIEWS WITH HR & DIVERSITY STAFF (ACROSS 6 AGENCIES)
  • 97. ANALYSIS: DATA 25 INTERN-BASED FOCUS GROUPS (AFFINITIES OF RACE AND GENDER) 30 INTERVIEWS WITH HR & DIVERSITY STAFF (ACROSS 6 AGENCIES) TOOL NVIVO QUALITATIVE DATA ANALYSIS SOFTWARE (ITERATIVE CODING OF RECURRENT THEMES) REPRESENTATIVE QUOTES
  • 99. IRB: HUMAN SUBJECTS PSEUDONYMS
  • 100. IRB: HUMAN SUBJECTS PSEUDONYMS INDIVIDUALS, AGENCIES, CLIENTS
  • 101. IRB: HUMAN SUBJECTS PSEUDONYMS INDIVIDUALS, AGENCIES, CLIENTS EQUIVALENT POSITIONS AND RELATIONSHIPS
  • 102. IRB: HUMAN SUBJECTS PSEUDONYMS INDIVIDUALS, AGENCIES, CLIENTS EQUIVALENT POSITIONS AND RELATIONSHIPS FOCUS GROUP INTERNS COULD CHOOSE THEIR OWN
  • 103. IRB: HUMAN SUBJECTS PSEUDONYMS INDIVIDUALS, AGENCIES, CLIENTS EQUIVALENT POSITIONS AND RELATIONSHIPS FOCUS GROUP INTERNS COULD CHOOSE THEIR OWN MULTIPLE SITES WORD GOT OUT THE “HR MAFIA” THREE AGENCIES
  • 104. HR HEATHER: CONNECTIONS "PEOPLE HAVE PEOPLE WHO KNOW PEOPLE AND SOMEBODY KNOWS MY NAME AND THE CREATIVE DIRECTOR TALKS TO ALUMNI IN THEIR SCHOOL AND IT'S REALLY -- TO GET IN IS WORD-OF-MOUTH HERE WITH SOME SORT OF CONNECTION."
  • 105. INTERN LAUREN: NAME DROPPING “WE'VE ALL SUBMITTED APPLICATIONS INTO BLACK HOLES. THEY DON'T EVEN TELL YOU THEY'RE DONE RECRUITING--JUST A BLACK HOLE, YOU HAVE NO IDEA. SO, HOW DO YOU DIFFERENTIATE YOURSELF FROM THE 2,000 APPLICATIONS THAT HAVE BEEN SUBMITTED? YOU KNOW? AND THAT'S JUST THROUGH HAVING A NAME OF SOMEONE WHO WORKS THERE IN YOUR COVER LETTER.”
  • 106. INTERN LAUREN: NAME DROPPING LAUREN’S BEST FRIEND’S FATHER IS CEO OF INTERPUBLIC, ONE OF THE WORLD'S FOUR LARGEST ADVERTISING HOLDING COMPANIES, ESTIMATED TO BE WORTH $6 BILLION AND EMPLOY 45,000 PEOPLE.
  • 107. HR HEATHER: “MUST-HIRES” "THE NEPOTISM FACTOR IS REALLY, REALLY TOUGH -- LIKE THE LENGTHS YOU NEED TO GO TO SAY 'NO' AND THE NUMBER OF PEOPLE WHO YOU CANNOT SAY 'NO' TO….WHAT AM I GOING TO SAY? ‘CEO, I DON'T LIKE YOUR PICK?’"
  • 108. MUST-HIRE INTERNS VS MAIP INTERNS:
  • 109. MUST-HIRE INTERNS VS MAIP INTERNS: OUT OF 75 INTERNS AT MY 3 AGENCIES: 24 = MUST-HIRES (32%) 9 = MAIP (12%)
  • 110. MUST-HIRE INTERNS VS MAIP INTERNS: OUT OF 75 INTERNS AT MY 3 AGENCIES: 24 = MUST-HIRES (32%) 9 = MAIP (12%) MUST-HIRES OUTNUMBERED MAIP BY A RATIO OF MORE THAN 2:1.
  • 111. MUST-HIRE INTERNS VS MAIP INTERNS: OUT OF 75 INTERNS AT MY 3 AGENCIES: 24 = MUST-HIRES (32%) 9 = MAIP (12%) MUST-HIRES OUTNUMBERED MAIP BY A RATIO OF MORE THAN 2:1. ALL 24 MUST-HIRES WERE WHITE. 13 PARTICIPATED IN MY STUDY.
  • 112. CMO JAMES: THE RELATIONSHIP BANK “MY DAUGHTER'S BOYFRIEND’S BROTHER REALLY WANTED TO GET INTO ADVERTISING AND WAS LOOKING FOR AN INTERNSHIP...SO I TALKED TO HIM AND SAID ‘SURE.’....IT'S A RELATIONSHIP BANK SYSTEM. YOU MAKE WITHDRAWALS AND DEPOSITS ALL THE TIME. AND THAT'S NOT UNIQUE TO ADVERTISING, THAT'S JUST KIND OF LIFE.”
  • 114. MUST-HIRE JOHN: OPPORTUNITY HOARDING JOHN: "I DIDN'T REALLY APPLY…THIS IS THE ONLY INTERNSHIP I COULD GET” BECAUSE “IT'S ALL ABOUT WHO YOU KNOW. SAM'S DAD KNOWS THE CEO AND KURT'S DAD IS THE PRESIDENT OF [A CLIENT]."
  • 116. MUST-HIRE RICHARD: SECRECY RICHARD: "I'D SAY I APPLIED AND I DID!" BUT "THEY'RE NOT GOING TO DENY THE CHAIRMAN'S NEPHEW."
  • 117. MAIP KIONI: EMBEDDEDNESS (ROYSTER) “IF THE CEO'S WHITE AND THE PERSON WHO STARTED THE COMPANY, YOU KNOW, IS WHITE, THEN HE GETS HIS FRIEND AND THE PEOPLE HE KNOWS IN HIS NETWORK WHICH IS PROBABLY MAJORITY WHITE, YOU KNOW IT'S NOT ANYTHING INTENTIONAL, BUT IT'S LIKE THEY GET WHO THEY KNOW.”
  • 118. MAIP AMELIA: MERITOCRACY “ONE INTERN GUY, HIS BROTHER WORKS THERE AND HE WAS LIKE ‘OH, WELL SOME OF US HAD TO INTERVIEW WITH HR’ AND THEN HE TURNED TO ME AND SAID, ‘OH, NO AMELIA, WE ALL KNOW WHY YOU’RE HERE. WE ALL KNOW WHY YOU GOT IN.’ AND I LET HIM KNOW WHAT IT TOOK FOR ME TO GET HERE. LIKE THE PROCESS THAT I HAD TO GO THROUGH—WRITING THOSE ESSAYS, GETTING THOSE LETTERS OF RECOMMENDATIONS, THOSE INTERVIEWS—THAT’S MUCH MORE THAN YOU TALKING TO YOUR BROTHER AND SETTING UP AN INTERVIEW.”
  • 119. WHITE INTERN LAUREN: POST-HOC MERITOCRACY JENNIFER: “A CONNECTION'S NOT GOING TO GET YOU A FULL TIME JOB, AND IF IT DOES, IT'S NOT GOING TO LAST FOREVER JUST BECAUSE YOU KNOW SOMEONE IN THE COMPANY…IT'S A GOOD WAY IN, BUT YOU STILL HAVE TO PROVE YOURSELF.”
  • 120. MUST-HIRE JOHN: COLORBLIND "I GREW UP IN CALIFORNIA -- ONE OF THE MOST DIVERSE PLACES -- AND I HAVE NEVER SEEN COLOR....I WOULDN'T GIVE OPPORTUNITIES TO PEOPLE JUST BECAUSE OF THE COLOR OF THEIR SKIN."
  • 121. 8 OUT OF 13 (62%) OF THE MUST-HIRES IN MY STUDY OPPOSED AFFIRMATIVE ACTION.
  • 122. MAIP AMELIA: INDIVIDUALITY "THAT'S WHAT I WROTE ABOUT IN MY MAIP ESSAY -- THAT DIVERSITY IS MORE THAN JUST A COLOR, A GENDER, LIKE IT'S EVERY -- EVERY PERSON IS DIVERSE -- IT'S IN EVERY STRAND OF YOUR BEING."
  • 124. Advertising Population 15 10 5 0 Asians Latinos Blacks 70% 55% 38% (WIEDEN, 2009)
  • 126. 6 INTERN GROUP PROJECTS INDEPENDENTLY CAME TO THE SAME CONCLUSION.
  • 127. INTERN GROUP A "WE ARE NOT OUR CATEGORIES; WE ARE INDIVIDUALS. DIVERSITY IN THE CREATIVE WORLD IS ABOUT SO MUCH MORE THAN RACE OR GENDER. "
  • 128.
  • 129.
  • 130.
  • 131. INTERN GROUP B "WE THOUGHT THAT DIVERSITY HAD A STIGMA ATTACHED TO IT SO WE WANTED TO FOCUS ON SOMETHING OTHER THAN THE TYPICAL DEFINITION--WHO THEY ARE, THEIR INTERESTS ETC."
  • 132.
  • 133. INTERN GROUP C "WE WANTED TO RELIEVE THE TENSION ASSOCIATED WITH DIVERSITY BY BROADENING ITS DEFINITION TO INCLUDE ALL ASPECTS OF INDIVIDUALITY."
  • 134.
  • 135.
  • 136.
  • 137.
  • 138. HR REACTIONS "CELEBRATING INDIVIDUALITY WITHIN AN AGENCY IS NOT DELIVERING A LOT OF THE OBJECTIVES THAT WE NEED." "THEY WANTED TO BE LIKE 'HOW YOU MAKE YOUR COFFEE IS WHAT MAKES YOU DIVERSE!' BUT... TRADITIONALLY IT IS STILL VERY MUCH MAD MEN…I MEAN LOOK AROUND YOU."
  • 139. THEORETICAL FRAMEWORK POWER: MATERIAL PRESSURES AND PRACTICES SUBJECTIVITY: IDEOLOGICAL STORIES AND SCREENS
  • 140. THEORETICAL FRAMEWORK POWER: MATERIAL PRESSURES AND PRACTICES SUBJECTIVITY: IDEOLOGICAL STORIES AND SCREENS RESEARCH QUESTION WHAT IS THE ROLE OF IDEOLOGY IN THE MATERIAL REPRODUCTION OF WHITE LABOR IN AD AGENCIES?
  • 142. SOME KEY FINDINGS MERITOCRACY CONCEALS THE MATERIAL PRACTICES MUST-HIRES (WHITE AFFIRMATIVE ACTION).
  • 143. SOME KEY FINDINGS MERITOCRACY CONCEALS THE MATERIAL PRACTICES MUST-HIRES (WHITE AFFIRMATIVE ACTION). INDIVIDUALITY UNDERMINES ATTEMPTS TO CORRECT SYSTEMATIC DISCRIMINATION AT THE GROUP LEVEL.
  • 144. THEMES FOR CRITICAL MEDIA INDUSTRY STUDIES
  • 145. THEMES FOR CRITICAL MEDIA INDUSTRY STUDIES AGENCY AND STRUCTURE WE MAKE OUR OWN HISTORY, BUT INHERIT THE CONDITIONS
  • 146. THEMES FOR CRITICAL MEDIA INDUSTRY STUDIES AGENCY AND STRUCTURE WE MAKE OUR OWN HISTORY, BUT INHERIT THE CONDITIONS SUBJECTIVITY MATTERS HOW WE EXPLAIN THE WORLD HAS MATERIAL CONSEQUENCES
  • 147. THEMES FOR CRITICAL MEDIA INDUSTRY STUDIES AGENCY AND STRUCTURE WE MAKE OUR OWN HISTORY, BUT INHERIT THE CONDITIONS SUBJECTIVITY MATTERS HOW WE EXPLAIN THE WORLD HAS MATERIAL CONSEQUENCES BEYOND AND BEHIND REPRESENTATION THE CIRCUIT REVEALS HIDDEN ABODES OF PRODUCTION
  • 149. FUTURE DIRECTIONS EXTENDING THE DISSERTATION SURVEY TO GENERALIZE FINDINGS AD AGE EDITORIAL ON “MUST-HIRES” TRACK MAIP SUBJECTS OVER TIME
  • 150. FUTURE DIRECTIONS EXTENDING THE DISSERTATION SURVEY TO GENERALIZE FINDINGS AD AGE EDITORIAL ON “MUST-HIRES” TRACK MAIP SUBJECTS OVER TIME CRITICAL MEDIA INDUSTRY STUDIES MONETIZING SOCIAL MEDIA (NCA) FUN ON THE JOB: LABOR/LEISURE (NCA) LUNCH & LEARN + ETHNOGRAPHIC DATA
  • 151. THANK YOU CHRISTOPHER BOULTON CBOULTON@COMM.UMASS.EDU WWW.CHRISBOULTON.ORG

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  35. I could certainly study other media industries. I find advertising unique.\nSPY: agencies listen, pioneer focus groups and other qualitative methods\n(these days they scrape twitter and social media sights for brand insight)\nSPONSOR: Agencies mediate art and commerce (creatives vs. account)\nat the axis of product manufacturers, entertainment, and audiences \nSTORYTELLER: Reflects and distort the culture = images of aspiration, well being, Goffman’s hyperritualization or Schudson’s Capitalist Realism\nThen I discovered the race problem: Here’s how the head of Wieden and Kennedy (Nike’s lead agency) put it\n
  36. I could certainly study other media industries. I find advertising unique.\nSPY: agencies listen, pioneer focus groups and other qualitative methods\n(these days they scrape twitter and social media sights for brand insight)\nSPONSOR: Agencies mediate art and commerce (creatives vs. account)\nat the axis of product manufacturers, entertainment, and audiences \nSTORYTELLER: Reflects and distort the culture = images of aspiration, well being, Goffman’s hyperritualization or Schudson’s Capitalist Realism\nThen I discovered the race problem: Here’s how the head of Wieden and Kennedy (Nike’s lead agency) put it\n
  37. I could certainly study other media industries. I find advertising unique.\nSPY: agencies listen, pioneer focus groups and other qualitative methods\n(these days they scrape twitter and social media sights for brand insight)\nSPONSOR: Agencies mediate art and commerce (creatives vs. account)\nat the axis of product manufacturers, entertainment, and audiences \nSTORYTELLER: Reflects and distort the culture = images of aspiration, well being, Goffman’s hyperritualization or Schudson’s Capitalist Realism\nThen I discovered the race problem: Here’s how the head of Wieden and Kennedy (Nike’s lead agency) put it\n
  38. american association of advertising agencies\nWieden’s question was rhetorical\nAdvertising Age estimated that people of color represented less than 5% of the crowd\n
  39. american association of advertising agencies\nWieden’s question was rhetorical\nAdvertising Age estimated that people of color represented less than 5% of the crowd\n
  40. \n
  41. \n
  42. Back college graduates = 80 cents/dollar by whites with the same qualifications. \nEEOC expectations, industry under-hired blacks by an order of 7,200 jobs\nCompared with all industries over time...\n\n
  43. \n
  44. \n
  45. 2006 New York City Commission on Human Rights \n2009 Pressure clients\n2010 Super Bowl: 52 major agency ads \n94% lead creatives = male.\n100% = white.\n
  46. 2006 New York City Commission on Human Rights \n2009 Pressure clients\n2010 Super Bowl: 52 major agency ads \n94% lead creatives = male.\n100% = white.\n
  47. 2006 New York City Commission on Human Rights \n2009 Pressure clients\n2010 Super Bowl: 52 major agency ads \n94% lead creatives = male.\n100% = white.\n
  48. Whiteness\n
  49. go beyond and behind representation\n
  50. \n
  51. \n
  52. \n
  53. \n
  54. \n
  55. \n
  56. \n
  57. \n
  58. racial inequality is known\nwhat sorts of stories are told about it?\n
  59. American Association of Advertising Agencies\ninvited Dan Wieden to speak in 2009. \nMAIP - since early 1970‘s = the pipeline solution.\n
  60. American Association of Advertising Agencies\ninvited Dan Wieden to speak in 2009. \nMAIP - since early 1970‘s = the pipeline solution.\n
  61. American Association of Advertising Agencies\ninvited Dan Wieden to speak in 2009. \nMAIP - since early 1970‘s = the pipeline solution.\n
  62. American Association of Advertising Agencies\ninvited Dan Wieden to speak in 2009. \nMAIP - since early 1970‘s = the pipeline solution.\n
  63. American Association of Advertising Agencies\ninvited Dan Wieden to speak in 2009. \nMAIP - since early 1970‘s = the pipeline solution.\n
  64. American Association of Advertising Agencies\ninvited Dan Wieden to speak in 2009. \nMAIP - since early 1970‘s = the pipeline solution.\n
  65. American Association of Advertising Agencies\ninvited Dan Wieden to speak in 2009. \nMAIP - since early 1970‘s = the pipeline solution.\n
  66. REACH\n
  67. \n
  68. \n
  69. \n
  70. \n
  71. typical set up\n
  72. typical set up\n
  73. typical set up\n
  74. Team Assignment: Creative, Account Management, Planning\nAgency presence helped me build rapport and recruit whites\nLunch-and-Learn seminars, group projects ala: American Idol\nEthnography = future work on fun labor and monetizing social media\n\n
  75. Team Assignment: Creative, Account Management, Planning\nAgency presence helped me build rapport and recruit whites\nLunch-and-Learn seminars, group projects ala: American Idol\nEthnography = future work on fun labor and monetizing social media\n\n
  76. Team Assignment: Creative, Account Management, Planning\nAgency presence helped me build rapport and recruit whites\nLunch-and-Learn seminars, group projects ala: American Idol\nEthnography = future work on fun labor and monetizing social media\n\n
  77. Team Assignment: Creative, Account Management, Planning\nAgency presence helped me build rapport and recruit whites\nLunch-and-Learn seminars, group projects ala: American Idol\nEthnography = future work on fun labor and monetizing social media\n\n
  78. Team Assignment: Creative, Account Management, Planning\nAgency presence helped me build rapport and recruit whites\nLunch-and-Learn seminars, group projects ala: American Idol\nEthnography = future work on fun labor and monetizing social media\n\n
  79. Team Assignment: Creative, Account Management, Planning\nAgency presence helped me build rapport and recruit whites\nLunch-and-Learn seminars, group projects ala: American Idol\nEthnography = future work on fun labor and monetizing social media\n\n
  80. \n
  81. \n
  82. \n
  83. \n
  84. \n
  85. \n
  86. \n
  87. \n
  88. CONNECTIONS: employment box that she never checks\nfront door is a dead-end, hundreds of ignored candidates\nInstead, staff referrals and closed-network hiring\n
  89. \n
  90. \n
  91. \n
  92. This is typical. \nI asked many of my HR informants if they could recall an instance of a must-hire of color. None could.\n
  93. This is typical. \nI asked many of my HR informants if they could recall an instance of a must-hire of color. None could.\n
  94. This is typical. \nI asked many of my HR informants if they could recall an instance of a must-hire of color. None could.\n
  95. Embeddedness-sociological term--social networks = hiring pool\nAnother sociological term: opportunity hoarding. \nLooking out for your own. Favoring family and friends.\nJohn was transparent, pointing out other must-hires at his agency.\nHe defended their qualifications. \n
  96. Other must-hires also emphasized hard work and post-hoc merit\nJohn was unusually transparent. \nHe drew out Richard in a focus group, who had concealed his connection\nWhile interns of color were “marked” as MAIP\nRichard hoped to hide under the cloak of Whiteness\nNo one would second-guess his “right” to be there.\n
  97. Other must-hires also emphasized hard work and post-hoc merit\nJohn was unusually transparent. \nHe drew out Richard in a focus group, who had concealed his connection\nWhile interns of color were “marked” as MAIP\nRichard hoped to hide under the cloak of Whiteness\nNo one would second-guess his “right” to be there.\n
  98. \n
  99. \n
  100. \n
  101. Post-racial attitudes similar to John’s were common amongst white interns\nAbstract liberalism seemed progressive on the surface\nBut this often led to white interns complaining that MAIP was unfair.\nMost of the must-hires, helped by class, opposed affirmative action. \n
  102. \n
  103. \n
  104. Power point excerpts One of my focus group participants tipped me off:\nHer agency had actually tasked the interns to promote internal diversity efforts\n6 teams of 8 interns independently came to the same conclusion\nDiversity was taboo and exclusive \nrebrand as individuality + expand as all-inclusive\n
  105. \n
  106. \n
  107. \n
  108. \n
  109. \n
  110. \n
  111. one group chose the word "evolve" because it was "modern and funky" and "easier on the ears than diversity" \n
  112. diversity is love of plush animal toys, chocolate, Columbus Day for Italians \nand, yes, even how you make your coffee\n
  113. \n
  114. \n
  115. \n
  116. \n
  117. \n
  118. \n
  119. \n
  120. \n
  121. \n
  122. \n
  123. \n
  124. \n
  125. racial inequality is known\nwhat sorts of stories are told about it?\n
  126. racial inequality is known\nwhat sorts of stories are told about it?\n
  127. \n