Joanna Martin has over 28 years of experience in customer service, materials and logistics management. She seeks a responsible position in an almond processing company where she can utilize her strong communication and leadership skills. Her professional experience includes roles as Technical Manager at Sierra Valley Almonds, where she implemented their Nutware information system and was responsible for inventory control of 45 million pounds of almonds. Prior to this, she was Customer Service Manager at Madera Quality Nut, where she successfully converted their accounting system and reduced outbound freight costs by 70%. She has extensive experience implementing operations procedures and information systems.

1. JOANNA MARTIN
21780 Valley View Road
Madera, Ca. 93638
Home (559) 674-4762 Work (559) 474-0011
OBJECTIVE
A responsible position in Almond Processing company; utilizing effective communication
skills and strong leadership capabilities to optimize the success of the organization.
QUALIFICATIONS
28 years experience in customer service, materials and logistics management. Ten
years in finance and order management. In-depth knowledge of ORACLE, Clarify,
MFGPRO, Great Plains, Solomon and Nutware. Successfully implemented ORACLE, Clarify,
Dispatch 1 MFGPRO and Nutware. I am process oriented and ideally suited to a fast paced
environment.
PROFESSIONAL EXPERIENCE
Sierra Valley Almonds, Madera, CA 2007-Present
Technical Manager
* Implemented Nutware Information System
* Responsible for Inventory Control, 45 million pounds
* Wrote procedures for all areas
* Set up grower accounting procedures in Nutware
* QAL certified
* FSMA qualified individual
* Member of Food safety Committee
Madera Quality Nut, Madera, CA 2005-2007
Customer Service Manager
Responsible for Customer Service and Logistics.
* Successfully converted accounting system from Solomon to MAS200.
* Reduced monthly outbound freight by 70%.
* Implemented tagged inventory system.
OPTIBASE INC., Mountain View, California
2001 to 2002
Director of Operations
Responsible for North American Operations plus IT and facilities.
* Developed and implemented Operations policies and procedures for North American

2. subsidiary of Optibase LTD headquartered in Israel.
* Coordinated co-location of North American facilities with zero down time and 30% under
budget.
* Member of NPI team, established and implemented ECO, CCB and product release
process.
RED JADE INC., Palo Alto, California 2000 to 2001
Director of Operations
Responsible for implementing entire Operations process in a start up environment.
* Leader of NPI team coordinating third party manufacture of product internationally.
* Implemented Operations policies and procedures in a high-energy start up environment.
* Implemented PC/MRP
PHILIPS CONSUMER COMMUNICATIONS, Sunnyvale, California 1997 to 2000
Director, Materials 1999 to 2000
Responsible for global asset management, forecast process, NPI process, order
management and distribution.
* Coordinated move of entire Operations function from Atlanta to Sunnyvale. This included
Repair Depot, Order management, RMA process and the movement of all service
inventories from Miami and Guadalajara to local facilities. Resulting in $1+ million annual
cost savings to division.
* Responsible for logistics processes and implementation for NPI.
* Member of NPI team coordinating manufacture of product in Singapore and delivery
direct to customers in the United States.
PHILIPS MOBILE COMPUTING GROUP, Campbell, California
Director, Materials 1998 to 1999
Director, Supply and Demand 1997 to 1998
RADIUS INC., Sunnyvale, California 1992 to 1997
Director of Service, Support & Logistics 1994 to 1997
Senior Manager, Service Logistics 1992 to 1994
UNISYS/CONVERGENT, San Jose, California 1985 to 1992
Service Logistics Manager 1988 to 1992
Inventory Planning Manager 1987 to 1988
Inventory Planning Manager Accounting Manager, Customer Service 1985 to 1987
MEMOREX CORPORATION, Santa Clara, California 1976 to 1985
Accounts Payable Manager, Communications Division
EDUCATION
Health Education Major, San Jose State University and San Diego State University

3. A.P.I.C.S., Inventory Management, MRP, JIT, Master Planning
AFFILIATIONS
Council of Logistics Management. Speaker at 1995 conference.
National Association of Purchasing Managers