Joan Alonge Program manager Portfolio- X.pptx
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- 2. I am dedicatedprogram management professional with a strong customer focus and a commitment to data-driven excellence, I am recognized for my reputation as a dependable problem solver. Through adept communication and a steadfast commitment to providing outstanding services, I work collaboratively with stakeholders to tailor program solutions that seamlessly align with their strategic objectives. I am passionate about leveraging technology to drive meaningful advancements in the success of businesses and organization About Me Joan Alonge
- 3. Joan Alonge Dynamic SkillSet Problem solver Data Driven Decision Maker Risk Manager Strategic Thinker Change Agent Collaborator Leader Effective Communicator Agile Quality Advocate Product Manager Innovator Adaptable and Flexible Negotiator Result Oriented
- 4. I prioritize fosteringa strong knowledge management culture within our team. - Feedback and Improvement Loop Implementation: I believe in implementing systematic feedback and improvement loop to gather insights from team members, stakeholders, and project outcomes. - Promoting Peer-to-Peer Training Initiatives :I advocate for developing and promoting peer-to-peer training programs to harness the collective knowledge within the team. This approach enhances skill development, encourages collaboration, and strengthens the overall proficiency of the program KNOWLEDGE MANAGEMENT & CULTURE I actively promote innovative tools and methodologies to enhance program management efficiency. - Continuous Learning Leadership:I spearhead initiatives to keep our team updated on the latest tech advancements, ensuring cutting-edge program management aligned with industry standards. - Tech Tips Promotion: I advocate for regular tech tip sharing to boost our team's technological literacy and overall productivity. I emphasize strategic collaboration for optimal project outcomes, fostering synergy among team members. - Efficient Processes: streamline processes to enhance efficiency, implementing effective workflows for seamless project execution. - Empowering Team Dynamics: I empower team dynamics by promoting open communication and a collaborative mindset for success. TECHNOLOGY ADVANCEMENT & BEST PRACTICES COLLABORATIVE CROSS-FUNCTIONAL RELATIONSHIPS Joan Alonge
- 5. ACTIVE LISTENING I attentivelylisten to my clients' needs, concerns, and issues. Through clarifying questions, I ensure a thorough understanding of the problem, making certain I have all the information required to develop a solution. CREATIVITY In program management, finding optimal solutions isn't always straightforward. When faced with complex challenges, I leverage creativity to develop innovative solutions. Employing brainstorming techniques and creative problem-solving methods, I explore unconventional avenues to arrive at effective and inventive solutions for program success. ANALYZING THE PROBLEM I systematically break down problems into smaller parts to understand their root causes, allowing me to develop solutions that address underlying issues rather than just treating symptoms. IMPLEMENTATION & FOLLOW UP Following the development of a solution, I execute the implementation phase and conduct a follow-up with the client. This ensures not only that the problem has been effectively resolved but also that the client is content with the outcome. In program management, this approach helps maintain a client-centric focus, ensuring their needs and satisfaction are paramount throughout the solution implementation process. Joan Alonge
- 6. I am empathetictowards my clients' needs, concerns, and emotions. I put myself in their shoes to better understand their perspective and show that I care about their well-being. I focus on building strong relationships with my clients, understanding their needs and concerns, and working collaboratively with them to develop a solution that meets their needs. I anticipate my clients' needs, proactively addressing potential issues before they arise, and providing recommendations to improve their experience. I maintain adaptability and flexibility in my approach, acknowledging the uniqueness of each client. RELATIONSHIP BUILDING EMPATHY ANTICIPATING NEEDS ADAPTABILITY Joan Alonge
- 7. I use datato inform my decisions and actions, as well as regularly measuring and analyzing data to track progress and identify areas for improvement Joan Alonge 01 Strategic Insights: ● I leverage data for strategic decision-making, gaining insights that guide program direction. 02 Precision Planning: ● Data informs precise planning, ensuring resources are allocated efficiently for optimal outcomes. 03 Proactive Problem-Solving: ● I use data to identify potential issues early, allowing for proactive problem-solving. 04 Continuous Improvement: ● Through data analysis, I drive ongoing improvements, adapting strategies for sustained success.
- 8. Project Management Platform: Iam adept at utilizing comprehensive project management platforms like Jira . These tools are indispensable for efficient planning, task tracking, and promoting collaborative efforts among team members. Additionally, I use Trello and Monday.com to enhance project organization and streamline workflows. Communication Platform: I use communication platforms such as Slack to facilitate seamless collaboration. These tools ensure effective and real-time communication among program stakeholders. Furthermore, I leverage tools like Zoom and Microsoft Teams for virtual meetings, fostering clear and efficient communication channels. Data Analytics Tool: In my toolkit, I use data analytics tools such as Looker and Google Analytics to extract meaningful insights from project data. CRM Tool: I incorporate CRM tools like HubSpot into my approach to enhance customer relationship management. These tools provide valuable insights into stakeholder interactions, help manage client relationships, and optimize communication strategies. I strategically utilize various tools for efficient collaboration, informed decision-making, and effective stakeholder engagement, yet my approach extends beyond, adapting to the evolving program landscape with various tools to drive success. Joan Alonge
- 9. My commitment tocontinuous learning remains unwavering. I actively seek opportunities to enhance my knowledge and skills, staying abreast of industry trends and best practices through regular engagement with blogs, podcasts, and webinars dedicated to program management strategies and innovations. Attending conferences and workshops is a key part of my approach, providing a platform to acquire new skills and network with professionals in the field. For instance, I recently participated in a program management conference where I gained insights into optimizing program efficiency and stakeholder engagement. As part of my ongoing personal development, I set a goal to read at least two relevant books per month. This includes literature on program management, leadership, and related subjects. Recognizing the importance of feedback in fostering growth, I actively seek input from colleagues and stakeholders. Constructive feedback is instrumental in identifying areas for improvement and learning, as highlighted during a recent program review where insights were gained to enhance our response time to stakeholder inquiries. Joan Alonge
- 10. TRANSLAYTE Utilizing customer datato pinpoint pain points and unmet needs, I spearheaded data-driven decision-making, culminating in the creation of a groundbreaking feature known as "Request Quote." This innovation translated into a remarkable 25% revenue boost within the initial quarter of its implementation.Through the adoption of agile methodologies and the facilitation of daily stand-up meetings, I orchestrated seamless team alignment and progress tracking. This strategic approach led to a substantial surge in team velocity and overall productivity LATO CONSULTING LLC Collaborating closely with the product team, I revitalized the onboarding process, leading to a significant reduction in the time required to onboard new customers. This transformation encompassed the creation of self-service resources, including informative video tutorials and help articles, alongside improvements to in-app guidance and user interface design. BITWAVE Successfully overseeing the migration of a major enterprise customer from a competing platform to our own. I achieved this milestone with zero downtime, ensuring a seamless go- live experience. To guarantee a timely and smooth delivery, I collaborated closely with various teams, including product, engineering, and project management. This accomplishment highlights my dedication to effective program management and cross-functional collaboration. RONCHESS GLOBAL RESOURCES PLC I efficiently managed the procurement process for the construction of an expressway project, ensuring the timely acquisition of all necessary materials while adhering to the allocated budget.As a valuable team member, I played a pivotal role in enhancing our procurement procedures by introducing and implementing new purchasing software (PROCURIFY). This strategic move led to a commendable 30% reduction in purchase order processing time. Joan Alonge
- 11. BITWAVE Remote,USA PROGRAM MANAGER LATOCONSULTING LLC, Remote, USA TRANSLAYTE, Remote, UK PROGRAM MANAGER CUSTOMER SUCCESS MANAGER Joan Alonge RONCHESS GLOBAL RESOURCES , NG PROCUREMENT SPECIALIST
- 12. Joan is anabsolute dynamo! Her intelligence and responsiveness are unparalleled. What truly sets her apart is her exceptional problem-solving prowess, a rare gem in our industry. I can't express enough how much Joan has supported me, and we're only just scratching the surface! Every interaction with her is a source of excitement, as I consistently discover new insights and innovative approaches. Joan's work ethic and outstanding emotional intelligence make her a true standout in her field. Joe Dillon Director of Customer success ,Bitwave Joan is an extremely reliable and personable person.. She is very knowledgeable and always willing to help. Her personality lights up the room while her communication exchange is always business-like but friendly. I've hired, mentored and managed 100s of Managers in my career and by comparison I would easily rank Joan in the top 5%." Tayo Ademolu CEO Translayte I have had the pleasure of working with Joan on several projects, and I found her to be highly skilled and a dedicated Customer Success Manager. Her expertise has helped our company immensely. She's also an all-around great person to work with! I highly recommend Joan to anyone looking to add a resourceful asset on their team or project. Lekan Ajayi CEO DIPLOY Joan is a joy to work with because of her positive attitude and eagerness towards finding solutions to problems. She is goal- oriented, focused, a team player and quick to adapt to change. Given her exceptional skills and "can do" attitude, Joan would be an asset to any organization. Taibat Kazeem Data Analyst CEWIL/ ECAIT
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