1. JEFFREY R. JOHNSON
1920 S 1st
St #802 612-270-9532
Minneapolis, Minnesota 55454 jeffreyjohnson22864@gmail.com
QUALIFICATIONS PROFILE
 Accomplished Air Traffic Control Specialist with 27 years of experience and a demonstrated
history of quality performance, leadership and innovation.
 Highly knowledgeable in all aspects of maintenance and utilization and training of the IDS4
Systems , Tower Data Link Systems and Frequentis IVSR voice systems.
 Proven success in developing strategies and implementation of FAA’s NextGen System, Served
on FAA NVS (National Voice Switch) implementation. Operation of advanced air traffic
management systems and IVSR TED.
 Exceptional communication, organization, analytical, presentation and interpersonal relationship
skills; able to interact effectively at all levels.
 Visionary team leader; skilled in the training and supervision of staff to ensure comprehensive
understanding of company goals and public safety measures.
PROFESSIONAL EXPERIENCE
FEDERAL AVIATION ADMINISTRATION (FAA) – June 1989 to Present, Minneapolis/St. Paul, MN
Air Traffic Control Specialist
12/05/2010-03/05/2011 Front line manager Minneapolis Tower
08/28/2011-08/27/2012 Traffic Manager Coordinator Minneapolis Tower
08/15/1993-11/25/1997 Procedures/Quality Assurance/Automation ARTS IIA specialist Quad City Tower
& Approach Moline IL
• Successfully collaborate in a team effort in the development and implementation of the IDS4,
TDLS and DATIS Systems for the facilities of Minneapolis/St. Paul Int’l, STP, FCM and MIC hub
airports.
• Complete updates and upgrades to the software data to the AIRINC PDC/Digital Atis System
and scheduling
• Initiate overall operations, safety procedures and Traffic Management Initiatives as MSP Tower
Traffic Management Coordinator.
• Provide training to Air Traffic Controllers on IDS4 Systems, TDLS and IVSR and other FAA Next
GEN Systems. (IVSR airports FRG/Republic Long Island New York, CPS/ St Louis Mo,
XNA/ Fayetteville Arkansas)
• Supervise a staff of Air Traffic Controllers, providing operational procedures, schedules and
Problem resolution techniques.
Air Traffic Control Specialist/Automation/Procedures Specialist, June 1989 to December 1997, Moline, IL
• Successfully developed and implemented ARTS IIA Systems, software and baseline testing
procedures in accordance with FAA Regulations.
• Conducted intensive research and reconstruction of the volume inhibit areas over the satellite
airports at Quad City (MLI) Approach and reprogrammed several low altitude parameters.
• Completed analysis of the symptoms of ARTS problems and provided an ARATS problem
solution at the field level.
• Compiled and documented facility directives, operations, procedures and updates as necessary.

2. • Actively participated on the Moline Technical Advisory Committee (MTAC).
• Participated in the development/validation of the pre-training controller screen at the FAA
Academy.
• Completed the networking of an IDS4 (Systems Atlanta), with a total of seven stations for the
Quad City ATCT and Approach Control.
• Collaborate with team on futuristic traffic control systems, software and equipment.
• Recruited by FAA to incorporate and implement IDS4, TDLS and DATIS Systems into the
Minneapolis/St. Paul Airport Hub facility.
Currently held Posts
Serving as a national cadre instructor for the Frequentis IVSR system in Tower locations
Nationwide as needed.
Qualified as regional cadre instructor for OJTI instructors in FAA Central region.
Served for two years 2005/06 as NATCA (National Air Traffic Controllers Association) vice
President MSP Tower Local
Member of original NVS (National Voice Switch) team FAA headquarters Washington D.C.
JEFFREY R. JOHNSON
Resume of Qualifications Continued
EDUCATION
UNIVERSITY OF WISCONSIN, Eau Claire, WI
Bachelor of Arts Degree in Political Science; Minor Philosophy, 1987
Elective Emphasis: Computer Science, Basic, COBOL, M.I.S.
BLACKHAWK COLLEGE, East Moline, IL
Completed Word for Windows and Microsoft DOS.
FAA TRAINING
Facility Instructor Training – Building Teams is as Simple As HERD – Microsoft Word for Windows C++ -
COBOL– Air Traffic Procedures Specialist – On The Job Training Techniques – Arts IIA Group – UP For
Automation Systems – Fundamentals of Supervision – Low-Level Windshear Alert System – Radar
Qualification Terminal – National Weather Service Tower – Terminal Radar Qualifications – Tower Cab
Training – Terminal Brite Radar Qualifications – Introduction to Emergency Readiness – Terminal
Fundamentals – National Air Traffic Training Program – Screen (ATC) – Field Training – OJTI Course –
DVRS Type II – Global Positioning Concepts - Cardiopulmonary Resuscitation (CPR)-FAA Front Line
Manager
LANGUAGES
Alliance Francais, Minneapolis, MN
French – Beginner-Level Course
Spanish Institute, Edina, MN
Spanish – Beginner-Level Course

3. AWARDS / COMMENDATIONS
FEDERAL AVIATION ADMINISTRATION (FAA)
Office of Air Traffic Systems Effectiveness/Evaluations
Superior Achievement Award for ATCS Duties.
WASHBURN HIGH SCHOOL
AERO Partnership Program – Mentoring of Washburn Aviation Students
U.S. FEDERAL AIR MARSHAL SERVICE
Outstanding Service Assistance to Agents in service at the Minneapolis Air Traffic Control Tower
AUGUSTANA COLLEGE
Career Fair for Avionics
AERONAUTICAL CENTER
Pre-Training for Air Traffic Control Screen
REFERENCES
Lisa Craig -Operations Supervisor
Minneapolis Air Traffic Control Tower
612-713-4067(w) 952-200-6841
Chad Zachariason- Boeing 757/767 Pilot
Delta Airlines
218-779-1396
Nicholas Olsen- Pilot Captain
SkyWest Airlines
952-221-3053
Mary Lee Johnson- Support Specialist
Minneapolis Air Traffic Control Tower
612-713-4013(w) 952-201-5100
Connie Hreha- Assistant Manager (Retired)
ZMP Minneapolis Enroute Traffic Control Center
651-503-5801
Larry Niswanger- VP of Sales, Non Traditional Channels
Post Consumer Brands
612-877-0294
Brad Elbers- CEO
Quantix Corporation
651-402-1281
*Jay Johnson- Category Manager
Driscoll’s Berry Farms
952-479-1034 *this is my younger brother also

4. Technical/Administrative/Interpersonal Narrative (EAU) Jeffrey R Johnson 01-30-2015
Duties for FAA air traffic Tower, Radar approach and departure commenced for me at Quad City
Int’l airport, Moline IL, in September of 1989. I added to my responsibilities at MLI in 1993 as
facility ARTSIIA specialist. I participated in full ARTSIIA training at the FAA academy in OKC. In
the early 1990’s it was policy to have AT (air traffic) handle the software portion of ARTS and AF
(airway facilities) the hardware side. I did ARTSIIA support for MLI Approach and Tower from
1993 until my departure for MSP in 1997 in addition to my duties at ATC. During this period
there were weekly updates and patch work necessary for seamless operation with the center
host computer. There was an accident involving the ARTS program in GUAM that required an
extensive review of all systems in the NAS. I successfully updated all LA (low altitude)
processing parameters to every approach in Quad City airspace which included several satellite
airports much like EAU. At MLI I also wore the hats of Procedures and Quality Assurance
specialist from 1993-1995. During this tenure I worked directly with airport users (i.e. John
Deere aviation, Montgomery Elevator, Elliot Aviation flight school). An example of the sort
communication is the successful erection of a broadcast tower for ESPN at the John Deere golf
classic on final to the main runway at MLI. The temporary tower was noticed by an overflying
arrival and reported. Rather than demand removal I helped graph a nearby location that was up
and broadcasting with no noticeable disruption to the tournament TV viewers. Also at MLI as
well as my current facility MSP, I have been involved with the original build and install for IDS4
equipment. The IDS4 system is the computer replacement for the old grease pencil SIA (status
information area) board. There are thousands of pages available on this system to be shared
between positions both in house and between facilities. I worked on all connections between

5. MLI Tower and Tracon and between MSP Tower, M98 Tracon, and their satellites of FCM, STP
and MIC plus ZMP center.
One technical project I’ve worked on also had sufficient administrative duties as well. I was part
of the original Next Gen NAS voice switch (NVS) team commenced in 2008. The thrust of this
team continues to be the development of communications systems for air to ground and person
to person within the NAS. This ongoing endeavor is led by ASW-54 at headquarters. My
involvement with NVS eventually lead to my being a national cadre instructor for IVSR (interim
voice switch replacement). I specifically deal with a Frequentis touch screen (TED) system
installed in many FAA facilities. My duties include travel to facilities to set up simulator and then
to hold classroom instruction on the new equipment. The classroom ideally consists of every
person that will use the system. Generally I have spent about three days per facility. I have
successful installs at CPS (Cahokia, IL), FRG (Republic tower Long Island NY), and XNA
(Fayetteville AR). In addition on the administrative side, I have experience as a front line
manager at one of the busiest FAA towers in the country. There were 36 air traffic controllers on
staff during my detail at MSP in 2010. I dealt with all areas of employee/employer relations. My
immediate crew had 8 controllers that I conducted performance reviews on. During my tenure as
a front line manager MSP had one of its harshest winters. I dealt extensively with airport
management and deice crews and my team to keep the airport running at optimum. Working as
a Supervisor at MSP was indeed a highly satisfying addition to my career experience. I had my
first introduction to SMS and its importance in the national airspace system during my
supervisory period. I was able to see and experience the cooperation between the FAA and
ICAO. I look forward to the continued sharing of ideas and continued global successes in our
worldwide aviation community.
Another opportunity that I have had has been equally enjoyable and challenging. I have had
plenty of engagement with the 7110.65, 7210.3 and 3120.4 as I am a HUB OJTI instructor and
also a facility OJTI. After receiving my instructor training at the FAA academy I have been an
instructor for several large groups of new instructors for all three options, Center, Tower and
Tracon. These week long off site classes help new instructors formulate a good core of
understanding and how to locate needed resources to be successful OJTI’s. I currently am
serving as a lead instructor for a new front line manager at MSP. As with all of my endeavors I
will approach this with a positive, anything is possible, attitude.
If this brief narrative of some of my accomplishments during my 25+ years with the FAA is not
sufficient I will be happy to provide more. I have always enjoyed this profession and look forward
to another opportunity in an aviation career if one should arise.
Sincerely,
Jeffrey R Johnson

6. MLI Tower and Tracon and between MSP Tower, M98 Tracon, and their satellites of FCM, STP
and MIC plus ZMP center.
One technical project I’ve worked on also had sufficient administrative duties as well. I was part
of the original Next Gen NAS voice switch (NVS) team commenced in 2008. The thrust of this
team continues to be the development of communications systems for air to ground and person
to person within the NAS. This ongoing endeavor is led by ASW-54 at headquarters. My
involvement with NVS eventually lead to my being a national cadre instructor for IVSR (interim
voice switch replacement). I specifically deal with a Frequentis touch screen (TED) system
installed in many FAA facilities. My duties include travel to facilities to set up simulator and then
to hold classroom instruction on the new equipment. The classroom ideally consists of every
person that will use the system. Generally I have spent about three days per facility. I have
successful installs at CPS (Cahokia, IL), FRG (Republic tower Long Island NY), and XNA
(Fayetteville AR). In addition on the administrative side, I have experience as a front line
manager at one of the busiest FAA towers in the country. There were 36 air traffic controllers on
staff during my detail at MSP in 2010. I dealt with all areas of employee/employer relations. My
immediate crew had 8 controllers that I conducted performance reviews on. During my tenure as
a front line manager MSP had one of its harshest winters. I dealt extensively with airport
management and deice crews and my team to keep the airport running at optimum. Working as
a Supervisor at MSP was indeed a highly satisfying addition to my career experience. I had my
first introduction to SMS and its importance in the national airspace system during my
supervisory period. I was able to see and experience the cooperation between the FAA and
ICAO. I look forward to the continued sharing of ideas and continued global successes in our
worldwide aviation community.
Another opportunity that I have had has been equally enjoyable and challenging. I have had
plenty of engagement with the 7110.65, 7210.3 and 3120.4 as I am a HUB OJTI instructor and
also a facility OJTI. After receiving my instructor training at the FAA academy I have been an
instructor for several large groups of new instructors for all three options, Center, Tower and
Tracon. These week long off site classes help new instructors formulate a good core of
understanding and how to locate needed resources to be successful OJTI’s. I currently am
serving as a lead instructor for a new front line manager at MSP. As with all of my endeavors I
will approach this with a positive, anything is possible, attitude.
If this brief narrative of some of my accomplishments during my 25+ years with the FAA is not
sufficient I will be happy to provide more. I have always enjoyed this profession and look forward
to another opportunity in an aviation career if one should arise.
Sincerely,
Jeffrey R Johnson