This document provides tips and guidance for cleaning up and optimizing Jira and Confluence instances. It recommends identifying and archiving inactive users, apps, attachments and cross-product items. It also suggests checking for unused workflows, macros and app usage. The document provides information on archiving issues and pages in Jira and Confluence respectively to remove unused or old data and improve performance. It discusses tools for checking attachment sizes and emptying trash or purging data from the databases.

3. DANIEL EADS | COMMUNITY SUPPORT ENGINEER
Cleanup Guide
Jira and Confluence edition

4. A LITTLE TIME AND
A LITTLE EFFORT NOW
SAVES TIME & EFFORT LATER

5. Get permission
before launch

6. Inactive
Users
Apps Archives Attachments
Cross-product items

7. Server & Data Center
SQL
Inactive users by date,
Retrieved from the database
Monitor & script

8. Server & Data Center
SQL
Cross-product license
visibility for
Crowd Data Center

9. Server & Data Center
SQL
List users based on criteria
Export reports
Take action on a schedule

10. Cloud
Atlassian Access
Cross-product license
visibility for
Cloud Products
Apps
List users based on criteria
Export reports
Take action on a schedule

11. Inactive
Users
Apps Archives Attachments
Cross-product items

12. App Directory Page
A list of apps in your instance,
who uses them,
and what they do.

13. Upgrade Log
Changelog of your app upgrades
What apps, what versions
Release notes for stakeholders

14. Jira
Workflows
Confluence
Macros
App usage
General Configuration -> Macro Usage
Admin Toolbox for Jira

15. Test changes in a
staging
environment
before going live
DISCLAIMER

16. Inactive
Users
Apps Archives Attachments
Cross-product items

17. JIRA DATA CENTER & CLOUD PREMIUM

18. JIRA DATA CENTER
Issue Archive
Archive individual issues
Scriptable
Archive issues as part of a
bulk change, or use the API
Performance
Removes the issues from index
as well as boards

19. Jira Server?
More
strategies
online

20. CONFLUENCE ANALYTICS

21. CONFLUENCE ARCHIVING

22. CONFLUENCE ARCHIVING

23. CONFLUENCE ARCHIVING

24. More
options on
Marketplace

25. Inactive
Users
Apps Archives Attachments
Cross-product items

26. CHECKING ATTACHMENTS
Screenshot media placeholder
Simply drop your screenshot
on to this media placeholder
NCDU
For everything not-Windows
WinDirStat
For Windows
Cloud
Cloud offers 250GB per product
Premium provides unlimited

27. Shoot for the moon
Land in the stars

28. Jira Fields
Custom Fields
Contexts
Resolutions
Checkers
Screenshot media placeho
Simply drop your screensh
on to this media placehold
Shape usage
Please only use circles, rectangles, and
rounded rectangles to call attention to a
particular part of a screenshot, for the
sake of consistency.

29. Jira Fields
Custom Fields
Contexts
Resolutions
Checkers
Shape usage
Please only use circles, rectangles, and
rounded rectangles to call attention to a
particular part of a screenshot, for the
sake of consistency.

30. Jira Fields
Custom Fields
Contexts
Resolutions
Checkers
Shape usage
Please only use circles, rectangles, and
rounded rectangles to call attention to a
particular part of a screenshot, for the
sake of consistency.

31. Jira Fields
Custom Fields
Contexts
Resolutions
Checkers
Shape usage
Please only use circles, rectangles, and
rounded rectangles to call attention to a
particular part of a screenshot, for the
sake of consistency.

32. Empty Trash
For when it’s really time to
get rid of it (and not archive)
Purge Synchrony
If your site is really really busy
Confluence Pruning

33. This isn’t the end.
I’ll see you on Community.
DANIEL EADS

34. Questions, book reccies