JetAdvice Summit 2014 - Insigths

Copyright © 2014 EuroForm A/S, All rights reserved – JetAdvice Summit 2014
Peter Koch
Insights….
1

“The key to wisdom is
knowing all the right
questions.”

What we said in 2004….
3
• Data collected with the
first version of JetAdvice
called Econotrack
5/9/2014 HP presentation template user tutorial 10
Industry data..revisited
• Office worker produces 30-
40 pages/day
• 60% of all print jobs are 1
page
− 80-85% are 1-2 page(s)
• 80% is never reused
• Based on job volume A4
represents print 85-95% of
all output

What we said in 2004….
4
Some insight into pages/jobs
Pages % of Jobs % of Pages
1 53,31% 9,99%
2 25,95% 9,73%
3-5 9,74% 6,85%
6-25 8,47% 18,07%
26-100 1,99% 18,10%
101-250 0,04% 8,99%
251-1000 0,21% 20,77%
1001-4560 0,29% 7,50%
Type job
A4 jobs 97,76%
A3 jobs 2,24%
Conclusion: Many printers for all the small jobs – few large MFP’s for the large jobs and copies
Kilde: Euroform 2007 undersøgelse baseret på data fra 50 virksomheder og 800 maskiner
Some more insights into
pages/jobs..
Print/Copy
ratio Job Pages
MFP’s 88/12 83/17
Print + MFP 94/6 93/7
Average pages/job
Print 3.46
Copy 3.77
Mono/Color
ratio Mono Color
85.4 14.6
•Real life data collected from +5000 users across 50 companies
Source: Euroform 2008 JetAdvice data based on 50 companies, +800 devices and +5000 users
79,27%

Customer 2014…
5
Pages % of Jobs % of Pages
1 66,96% 17,14%
2 11,84% 6,25%
3-5 7,82% 7,51%
6-25* 11,52% 20,40%
26-100 1,72% 14,62%
101-250 0,18% 7,00%
251-1000 0,08% 11,42%
*Many 8 page jobs @ 4,40% of total jobs and 9,29% of total volume)
78,8%

Few more insights….
6
Output type Procent af
output
Kommentarer
Print 91% Adgang til alle brugere
Kopi 7% Kopivolumen kan reduceres yderligere ved at give adgang til
digitale originaler. Denne funktion kan centraliseres
Fax 2% Fax volumen can reduceres ved email og digital afsendelse
Farve 15% Farveforbrug vokser og skal styres
Efterbehandling 17% Forstå on-site vs. Off-site mulighederne kan minimere den
potentielt højere omkostning ved on-site efterbehandling
A4 95% Adgang til alle brugere
A3 3% Denne funktion kan centraliseres
Other format 2% Denne funktion kan centraliseres
Duplex 8% Duplex kan reducere omkostning til papirforbrug betydeligt
Scan <10% Brug af scanning fortsætter med at vokse og reducerer
printede sider. Decentralisering kan accelerere denne trend

• What have we learned through 10 years of pull-print deployment
• Uncovering change in behavior
– Yes, all the pages that was printed and not picked up disappear
– Yes, you can print confidential info hence remove personal printers
– Yes, you can replace many queues by few…
• But…
• More things has happened to printing behavior that nobody talked
about.
– People delete more printing jobs at the printer, increase the
number of deleted pages – less print out..
– People tend to accumulate jobs before picking them up, so that
user time spend working to a consolidated device is offset by the
frequency of job pickup…
Behavior….
7

STOP!!!!!

Why are we printing?

80% pages are
one or two pages
80% is never reused

• Todays information worker is overloaded with information and
when creating new information from data they print ”snapshot” of
information
• Because they can not have the snapshots on the screen
Information worker
11

Why do we print?
12
80%
20%
+
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42”
Support the information worker – Cost 10-15%
Total cost/empl./Year: 4000 pages, 25% farver, 3,33 p/job
250 €/year 835 €/Year
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42”
Support company document processes – Cost 85-90%

Some insights…..

Cartridge
size
4 years ago 3 years ago 2 years ago 1 year ago Avg. over 4
years
A 31,76% 29,79% 31,42% 34,78% 31,94%
X 68,24% 70,21% 68,58% 65,22% 68,06%
The A vs. X cartridge insigth….
14
Approx 32% of the installed base is running on A-cartridges,
hence have a savings potential af 15-30% on their direct cost of CPP
+ less cartridge transactions (= indirect cost)

Power (Watt)
Year Printing Standby Power save Off
2009-2010 612 62 22 0
2010-2011 621 63 20 0
2011-2012 671 60 18 0
2012-2013 690 56 16 0
2013-2014 723 55 15 0
The declining power consumption….
15
Biggest reduction in power save/Off mode (-30% to -40%) where it has a high impact.
Less in standby. Power increase in printing mode of approx. 18%
Aging fleet reduces speed in power consumption decline. Increase in
power consumption in printing due to increase in speed of devices –
need to melt toner faster requiring more poser

RMPV
10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 150% 200% +200%
% 38,6 20,0 11,8 7,7 5,3 3,7 2,7 2,0 1,4 1,1 3,0 1,1 1,6
Acc.% 38,6 58,6 70,4 78,1 83,5 87,2 89,9 91,9 93,3 94,4 97,4 98,5 100,0
Fleet utilization….
16
38.6 % of all devices only prints between 0-10% of monthly RMPV
20.0 % of all devices only prints between 0-10% of monthly RMPV
83,5 % of all devices prints less than 50% of monthly RMPV
Only 8,2% prints above 80% of monthly RMPV and 5,7% is actually above.
Given vendors sometimes conservative numbers on RMPV….
Numbers indicate heavy under utilization = over investment

% Dev <
5 year
% Dev < 10
year
% Dev < 15
year
% Dev <
20 year
Year Y5 Y10 Y15 Y20
2013-2014 39 51 8 1
2012-2013 49 42 5 1
2011-2012 47 45 6 0
2010-2011 50 41 7 0
2009-2010 56 36 6 0
The aging fleet….
17
Age of fleet gradually going up .
By 2009/10 56% was less than 5 years and 36% above.
By 2013/14 39% is less than 5 years and 51% is above.
After the financial crisis in 2008/2009 we have seen a tendency for
customers to hang on to their equipment

• More data mining to exploit
– Behaviors
– Carve out key statistics across total database to generate valid
benchmark for comparison
– Get a deeper understanding
– See patterns repeating across whole base (built insights) or
across a certain customer segment
– Exploit differences between customers in different industry
segments
– Etc. Etc.
Future directions…
18

Q&A????

Thank you….

JetAdvice Summit 2014 - Insigths

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