1. Jerome K. Galloway
4425 Finley Dr. Shreveport, LA 71105
(318)426-9393
jerome_galloway1@yahoo.com
www.linkedin.com/in/jkgalloway
SUMMARY
United States Air Force Veteran with vast experience in retail, oilfield production, and restaurant operations. Driven
towards results and very focused on customer satisfaction. Eager to learn and easily adaptable, searching for the perfect
team that can benefit from my experience.
PROFESSIONAL EXPERIENCE
Taziki’s Mediterranean Café of South Highlands Shreveport, LA 4/16- Current
Assistant General Manager
Responsible for daily startup operations, ensuring all stations are clean and organized, all necessary materials
are available, and that adequate staffing is available
Throughout shifts and rush periods provide coverage for bottleneck stations, expedite orders, and ensure
customer delight through interaction and superior customer service, while ensuring that food and labor costs are
minimized
Weekly responsibilities include inventory management and reconciliation, weekly staffing schedules, all supplier
orders, all necessary reporting including cost, sales, staffing, and state regulatory
Healthy Me Nutrition Herbalife Shreveport, LA 05/11- Current
Co-Owner-Independent Business Owner
Responsible for daily operation of store front to promote and advertise nutritional supplements while maintaining
customer service and the feeling that everyone is a part of our team
Working with clients to develop a personalized plan to help them achieve their personal health and fitness goals
Promote and retail nutrition supplements to develop a stable foundation of health awareness in the community by
participating in community events to promote a healthy active lifestyle
Supreme Services LLC Shreveport, LA 09/11-10/15
Pump Services Field Supervisor
Responsible for leading safety meetings and job site safety for crew, oversaw pump operations, maintain
equipment effectiveness and efficiency
Perform maintenance, testing, and troubleshooting of all equipment across multiple crews. Maintained highest
equipment reliability in Gulf South Region
Developed close relationships with customer base which ultimately lead to the clients requesting myself and my
crew specifically
S 3 Pump Service Dilley, TX 01/11-09/11
Pump Down Supervisor
Responsible for leading safety meetings and job site safety for crew, oversaw pump operations, maintain
equipment effectiveness and efficiency
Responsible for moving all equipment onto location and ensuring that it was safely and properly set up and
prepared for the start of the job as well as the end of the job when all equipment was broken down and removed
from location
Schlumberger Shreveport, LA 10/10-01/11
Cement Dept. EOT
Responsible for moving all equipment onto location and ensuring that it was safely and properly set up and
prepared for the start of the job as well as the end of the job when all equipment was broken down and removed
from location
2. Direct Buy of Shreveport Shreveport, LA 3/07- 10/10
Retail Sales Management Trainee
Complete interaction with members and customers to assist them through their order selection and buying
process, entered custom orders for clients, inspected custom orders upon receipt to ensure accuracy
Customer focus including the understanding of individual customer needs, order accuracy, and problem resolution
Assisted corporate operations in the startup of new facilities across the US due to my performance and quick
learning of the business
United States Air Force Barksdale AFB, LA 04/01-04/07
Aircraft Electrical and Environmental Specialist
Responsible for ensuring the B-52H was mission ready through maintenance, inspection, testing, and repair of all
electrical systems and components of the B-52H.
Debrief and work with flight crews to determine issues during mission and flight
Promoted to Shift leader
Completed 3 deployments overseas
EDUCATION
Madisonville Technical College Madisonville, KY 2000-2001
Associates Machine Tool Technology
Louisiana Technical University at Barksdale Barksdale AFB, LA 2003
General Education towards Bachelor Degree
Summary of US Air Force Formal Education and Training
Aircraft Electrical & Environmental System Sheppard AFB, TX 2001
Apprentice
Aircraft Electrical & Environmental System Sheppard AFB, TX 2006
7-Level School
Airman Leadership School Barksdale AFB, LA 2006
Embry Riddle- Aircraft & Power Plant License Barksdale AFB, LA 2005-2006
PROFESSIONAL CERTIFICATIONS & TRAINING
Dale Carnegie Course: Effective Communications and Human Relations 2007
Schlumberger’s Heavy Vehicle Training Course Kellyville, OK 2010
Class A CDL with Tanker and Hazmat endorsement